Déjà Vu: The Importance of Time and Causality in Recommender SystemsJustin Basilico
Talk at RecSys 2017 in Como, Italy on 2017-08-29.
Abstract:
Time plays a key role in recommendation. Handling it properly is especially critical when using recommender systems in real-world applications, which may not be as clear when doing research with historical data. In this talk, we will discuss some of the important challenges of handling time in recommendation algorithms at Netflix. We will focus on challenges related to how our users, items, and systems all change over time. We will then discuss some strategies for tackling these challenges, which revolves around proper treatment of causality in our systems.
Personalizing "The Netflix Experience" with Deep LearningAnoop Deoras
These are the slides from my talk presented at AI Next Con conference in Seattle in Jan 2019. Here I talk in a bit more detail about the intuition behind collaborative filtering and go a bit deeper into the details of non linear deep learned models.
(Presented at the Deep Learning Re-Work SF Summit on 01/25/2018)
In this talk, we go through the traditional recommendation systems set-up, and show that deep learning approaches in that set-up don't bring a lot of extra value. We then focus on different ways to leverage these techniques, most of which relying on breaking away from that traditional set-up; through providing additional data to your recommendation algorithm, modeling different facets of user/item interactions, and most importantly re-framing the recommendation problem itself. In particular we show a few results obtained by casting the problem as a contextual sequence prediction task, and using it to model time (a very important dimension in most recommendation systems).
Past, Present & Future of Recommender Systems: An Industry PerspectiveJustin Basilico
Slides from our talk at the RecSys 2016 conference in Boston, MA 2016-09-18 on our perspective for what are important areas for future work in recommender systems.
At Netflix, we try to provide the best personalized video recommendations to our members. To do this, we need to adapt our recommendations for each contextual situation, which depends on information such as time or device. In this talk, I will describe how state of the art Contextual Recommendations are used at Netflix. A first example of contextual adaptation is the model that powers the Continue Watching row. It uses a feature-based approach with a carefully constructed training set to learn how to adapt to the context of the member. Next, I will dive into more modern approaches such as Tensor Factorization and LSTMs and share some results from deployments of these methods. I will highlight lessons learned and some common pitfalls of using these powerful methods in industrial scale systems. Finally, I will touch upon system reliability, choice of optimization metrics, hidden costs, risks and benefits of using highly adaptive systems.
Déjà Vu: The Importance of Time and Causality in Recommender SystemsJustin Basilico
Talk at RecSys 2017 in Como, Italy on 2017-08-29.
Abstract:
Time plays a key role in recommendation. Handling it properly is especially critical when using recommender systems in real-world applications, which may not be as clear when doing research with historical data. In this talk, we will discuss some of the important challenges of handling time in recommendation algorithms at Netflix. We will focus on challenges related to how our users, items, and systems all change over time. We will then discuss some strategies for tackling these challenges, which revolves around proper treatment of causality in our systems.
Personalizing "The Netflix Experience" with Deep LearningAnoop Deoras
These are the slides from my talk presented at AI Next Con conference in Seattle in Jan 2019. Here I talk in a bit more detail about the intuition behind collaborative filtering and go a bit deeper into the details of non linear deep learned models.
(Presented at the Deep Learning Re-Work SF Summit on 01/25/2018)
In this talk, we go through the traditional recommendation systems set-up, and show that deep learning approaches in that set-up don't bring a lot of extra value. We then focus on different ways to leverage these techniques, most of which relying on breaking away from that traditional set-up; through providing additional data to your recommendation algorithm, modeling different facets of user/item interactions, and most importantly re-framing the recommendation problem itself. In particular we show a few results obtained by casting the problem as a contextual sequence prediction task, and using it to model time (a very important dimension in most recommendation systems).
Past, Present & Future of Recommender Systems: An Industry PerspectiveJustin Basilico
Slides from our talk at the RecSys 2016 conference in Boston, MA 2016-09-18 on our perspective for what are important areas for future work in recommender systems.
At Netflix, we try to provide the best personalized video recommendations to our members. To do this, we need to adapt our recommendations for each contextual situation, which depends on information such as time or device. In this talk, I will describe how state of the art Contextual Recommendations are used at Netflix. A first example of contextual adaptation is the model that powers the Continue Watching row. It uses a feature-based approach with a carefully constructed training set to learn how to adapt to the context of the member. Next, I will dive into more modern approaches such as Tensor Factorization and LSTMs and share some results from deployments of these methods. I will highlight lessons learned and some common pitfalls of using these powerful methods in industrial scale systems. Finally, I will touch upon system reliability, choice of optimization metrics, hidden costs, risks and benefits of using highly adaptive systems.
Deeper Things: How Netflix Leverages Deep Learning in Recommendations and Se...Sudeep Das, Ph.D.
In this talk, we will provide an overview of Deep Learning methods applied to personalization and search at Netflix. We will set the stage by describing the unique challenges faced at Netflix in the areas of recommendations and information retrieval. Then we will delve into how we leverage a blend of traditional algorithms and emergent deep learning methods and new types of embeddings, especially hyperbolic space embeddings, to address these challenges.
Talk with Yves Raimond at the GPU Tech Conference on Marth 28, 2018 in San Jose, CA.
Abstract:
In this talk, we will survey how Deep Learning methods can be applied to personalization and recommendations. We will cover why standard Deep Learning approaches don't perform better than typical collaborative filtering techniques. Then we will survey we will go over recently published research at the intersection of Deep Learning and recommender systems, looking at how they integrate new types of data, explore new models, or change the recommendation problem statement. We will also highlight some of the ways that neural networks are used at Netflix and how we can use GPUs to train recommender systems. Finally, we will highlight promising new directions in this space.
The Netflix experience is driven by a number of Machine Learning algorithms: personalized ranking, page generation, search, similarity, ratings, etc. On the 6th of January, we simultaneously launched Netflix in 130 new countries around the world, which brings the total to over 190 countries. Preparing for such a rapid expansion while ensuring each algorithm was ready to work seamlessly created new challenges for our recommendation and search teams. In this post, we highlight the four most interesting challenges we’ve encountered in making our algorithms operate globally and, most importantly, how this improved our ability to connect members worldwide with stories they'll love.
Tutorial on Deep Learning in Recommender System, Lars summer school 2019Anoop Deoras
I had a fun time giving tutorial on the topic of deep learning in recommender systems at Latin America School on Recommender Systems (LARS) in Fortaleza, Brazil.
At Netflix we take context of the member seriously.
In this keynote talk we will see how modeling contextual factors such as time or device can help members to find the right content at the right moment
At the end, the goal is to maximize member satisfaction and retention
These slides will go through which contextual factors matters for the video service and why we choose to use them or not.
A Multi-Armed Bandit Framework For Recommendations at NetflixJaya Kawale
In this talk, we present a general multi-armed bandit framework for recommendations on the Netflix homepage. We present two example case studies using MABs at Netflix - a) Artwork Personalization to recommend personalized visuals for each of our members for the different titles and b) Billboard recommendation to recommend the right title to be watched on the Billboard.
Recommendation systems today are widely used across many applications such as in multimedia content platforms, social networks, and ecommerce, to provide suggestions to users that are most likely to fulfill their needs, thereby improving the user experience. Academic research, to date, largely focuses on the performance of recommendation models in terms of ranking quality or accuracy measures, which often don’t directly translate into improvements in the real-world. In this talk, we present some of the most interesting challenges that we face in the personalization efforts at Netflix. The goal of this talk is to sunshine challenging research problems in industrial recommendation systems and start a conversation about exciting areas of future research.
Crafting Recommenders: the Shallow and the Deep of it! Sudeep Das, Ph.D.
I present a brief review, and an outlook on the rapid changes happening in the field of recommendation engine research on the heels of the deep learning revolution!
Shallow and Deep Latent Models for Recommender SystemAnoop Deoras
In this presentation, we survey latent models, starting with shallow and progressing towards deep, as applied to personalization and recommendations. After providing an overview of the Netflix recommender system, we discuss research at the intersection of deep learning, natural language processing and recommender systems and how they relate to traditional collaborative filtering techniques. We will present case studies in the space of deep latent variable models applied to recommender systems.
Presentation at the Netflix Expo session at RecSys 2020 virtual conference on 2020-09-24. It provides an overview of recommendation and personalization at Netflix and then highlights some of the things we’ve been working on as well as some important open research questions in the field of recommendations.
Personalized Page Generation for Browsing RecommendationsJustin Basilico
Talk from First Workshop on Recommendation Systems for TV and Online Video at RecSys 2014 in Foster City, CA on 2014-10-10 about how we personalize the layout of the Netflix homepage to make it easier for people to browse the recommendations to quickly find something to watch and enjoy.
Talk from QCon SF on 2018-11-05
For many years, the main goal of the Netflix personalized recommendation system has been to get the right titles in front each of our members at the right time. With a catalog spanning thousands of titles and a diverse member base spanning over a hundred million accounts, recommending the titles that are just right for each member is crucial. But the job of recommendation does not end there. Why should you care about any particular title we recommend? What can we say about a new and unfamiliar title that will pique your interest? How do we convince you that a title is worth watching? Answering these questions is critical in helping our members discover great content, especially for unfamiliar titles. One way to do this is to consider the artwork or imagery we use to visually portray each title. If the artwork representing a title captures something compelling to you, then it acts as a gateway into that title and gives you some visual “evidence” for why the title might be good for you. Selecting good artwork is important because it may be the first time a member becomes aware of a title (and sometimes the only time), so it must speak to them in a meaningful way. In this talk, we will present an approach for personalizing the artwork we show for each title on the Netflix homepage. We will look at how to frame this as a machine learning problem using contextual multi-armed bandits in a recommendation system setting. We will also describe the algorithmic and system challenges involved in getting this type of approach for artwork personalization to succeed at Netflix scale. Finally, we will discuss some of the future opportunities that we see to expand and improve upon this approach.
Lessons Learned from Building Machine Learning Software at NetflixJustin Basilico
Talk from Software Engineering for Machine Learning Workshop (SW4ML) at the Neural Information Processing Systems (NIPS) 2014 conference in Montreal, Canada on 2014-12-13.
Abstract:
Building a real system that incorporates machine learning as a part can be a difficult effort, both in terms of the algorithmic and engineering challenges involved. In this talk I will focus on the engineering side and discuss some of the practical issues we’ve encountered in developing real machine learning systems at Netflix and some of the lessons we’ve learned over time. I will describe our approach for building machine learning systems and how it comes from a desire to balance many different, and sometimes conflicting, requirements such as handling large volumes of data, choosing and adapting good algorithms, keeping recommendations fresh and accurate, remaining responsive to user actions, and also being flexible to accommodate research and experimentation. I will focus on what it takes to put machine learning into a real system that works in a feedback loop with our users and how that imposes different requirements and a different focus than doing machine learning only within a lab environment. I will address the particular software engineering challenges that we’ve faced in running our algorithms at scale in the cloud. I will also mention some simple design patterns that we’ve fond to be useful across a wide variety of machine-learned systems.
Artwork Personalization at Netflix Fernando Amat RecSys2018 Fernando Amat
For many years, the main goal of the Netflix personalized recommendation system has been to get the right titles in front of our members at the right time. But the job of recommendation does not end there. The homepage should be able to convey to the member enough evidence of why a title may be good for her, especially for shows that the member has never heard of. One way to address this challenge is to personalize the way we portray the titles on our service. An important aspect of how to portray titles is through the artwork or imagery we display to visually represent each title. The artwork may highlight an actor that you recognize, capture an exciting moment like a car chase, or contain a dramatic scene that conveys the essence of a movie or show. It is important to select good artwork because it may be the first time a member becomes aware of a title (and sometimes the only time), so it must speak to them in a meaningful way. In this talk, we will present an approach for personalizing the artwork we use on the Netflix homepage. The system selects an image for each member and video to give better visual evidence for why the title might be appealing to that particular member.
RecSys 2020 A Human Perspective on Algorithmic Similarity Schendel 9-2020Zachary Schendel
In the Netflix user interface (UI), when a row or UI element is named “Because you Watched...”, “More Like This”, or “Because you added to your list”, the overarching goal is to recommend a movie or TV show that a member might like based on the fact that they took a meaningful action on a source item. We have employed similar recommendations in many UI elements: on the homepage as a row of recommendations, after you click into a title, or as a piece of information about why a member should watch a title.
From an algorithmic perspective, there are many ways to define a “successful” similar recommendation. We sought to broaden that definition of success. To this end, the Consumer Insights team recently completed a suite of research projects to explore the intricacies of member perceptions of similar recommendations. The Netflix Consumer Insights team employs qualitative (e.g., in-depth interviews) and quantitative (e.g., surveys) research methods, interfacing directly with Netflix members to uncover pain points that can inspire new product innovation. The research concluded that, while the typical member believes movies are broadly similar when they share a common genre or theme, similarity is more complex, nuanced, and personal than we might have imagined. The vernacular we use in the UI implies that there should be at least some kind of relationship between the source item and the recommendations that follow. Many of our similar recommendations felt “out of place”, mostly because the relationship between the source item and the recommendation was unclear or absent. When similar recommendations tell a completely misleading, incorrect, or confusing story, member trust can be broken.
We will structure the presentation around three new insights that our research found to have an influence on the perception of similarity in the context of Netflix as well as the research methods used to uncover those insights. First, the reason a member loves a given movie will vary. For example, do you want to watch other baseball movies like Field of Dreams, or would you prefer other romances like Field of Dreams? Second, members are more or less flexible about how similar a recommendation actually needs to be depending on the properties of and their interactions with the canvas containing the recommendation. For example, a Because You Watched row on the homepage implies vaguer similarity while a More Like This gallery behind a click into the source item implies stricter similarity. Finally, even when we held the UI element constant, we found that similar recommendations are only valuable in some contexts. After finishing a movie, a member might prefer a similar recommendation one day and a change of pace the next. Research methods discussed will include Inverse Multi-Dimensional Scaling [1], survey experimentation, and ways to apply qualitative research to improve algorithmic recommendations.
Past, present, and future of Recommender Systems: an industry perspectiveXavier Amatriain
Keynote for the ACM Intelligent User Interface conference in 2016 in Sonoma, CA. I start with the past by talking about the Recommender Problem, and the Netflix Prize. Then I go into the Present and the Future by talking about approaches that go beyond rating prediction and ranking and by finishing with some of the most important lessons learned over the years. Throughout my talk I put special emphasis on the relation between algorithms and the User Interface.
Deeper Things: How Netflix Leverages Deep Learning in Recommendations and Se...Sudeep Das, Ph.D.
In this talk, we will provide an overview of Deep Learning methods applied to personalization and search at Netflix. We will set the stage by describing the unique challenges faced at Netflix in the areas of recommendations and information retrieval. Then we will delve into how we leverage a blend of traditional algorithms and emergent deep learning methods and new types of embeddings, especially hyperbolic space embeddings, to address these challenges.
Talk with Yves Raimond at the GPU Tech Conference on Marth 28, 2018 in San Jose, CA.
Abstract:
In this talk, we will survey how Deep Learning methods can be applied to personalization and recommendations. We will cover why standard Deep Learning approaches don't perform better than typical collaborative filtering techniques. Then we will survey we will go over recently published research at the intersection of Deep Learning and recommender systems, looking at how they integrate new types of data, explore new models, or change the recommendation problem statement. We will also highlight some of the ways that neural networks are used at Netflix and how we can use GPUs to train recommender systems. Finally, we will highlight promising new directions in this space.
The Netflix experience is driven by a number of Machine Learning algorithms: personalized ranking, page generation, search, similarity, ratings, etc. On the 6th of January, we simultaneously launched Netflix in 130 new countries around the world, which brings the total to over 190 countries. Preparing for such a rapid expansion while ensuring each algorithm was ready to work seamlessly created new challenges for our recommendation and search teams. In this post, we highlight the four most interesting challenges we’ve encountered in making our algorithms operate globally and, most importantly, how this improved our ability to connect members worldwide with stories they'll love.
Tutorial on Deep Learning in Recommender System, Lars summer school 2019Anoop Deoras
I had a fun time giving tutorial on the topic of deep learning in recommender systems at Latin America School on Recommender Systems (LARS) in Fortaleza, Brazil.
At Netflix we take context of the member seriously.
In this keynote talk we will see how modeling contextual factors such as time or device can help members to find the right content at the right moment
At the end, the goal is to maximize member satisfaction and retention
These slides will go through which contextual factors matters for the video service and why we choose to use them or not.
A Multi-Armed Bandit Framework For Recommendations at NetflixJaya Kawale
In this talk, we present a general multi-armed bandit framework for recommendations on the Netflix homepage. We present two example case studies using MABs at Netflix - a) Artwork Personalization to recommend personalized visuals for each of our members for the different titles and b) Billboard recommendation to recommend the right title to be watched on the Billboard.
Recommendation systems today are widely used across many applications such as in multimedia content platforms, social networks, and ecommerce, to provide suggestions to users that are most likely to fulfill their needs, thereby improving the user experience. Academic research, to date, largely focuses on the performance of recommendation models in terms of ranking quality or accuracy measures, which often don’t directly translate into improvements in the real-world. In this talk, we present some of the most interesting challenges that we face in the personalization efforts at Netflix. The goal of this talk is to sunshine challenging research problems in industrial recommendation systems and start a conversation about exciting areas of future research.
Crafting Recommenders: the Shallow and the Deep of it! Sudeep Das, Ph.D.
I present a brief review, and an outlook on the rapid changes happening in the field of recommendation engine research on the heels of the deep learning revolution!
Shallow and Deep Latent Models for Recommender SystemAnoop Deoras
In this presentation, we survey latent models, starting with shallow and progressing towards deep, as applied to personalization and recommendations. After providing an overview of the Netflix recommender system, we discuss research at the intersection of deep learning, natural language processing and recommender systems and how they relate to traditional collaborative filtering techniques. We will present case studies in the space of deep latent variable models applied to recommender systems.
Presentation at the Netflix Expo session at RecSys 2020 virtual conference on 2020-09-24. It provides an overview of recommendation and personalization at Netflix and then highlights some of the things we’ve been working on as well as some important open research questions in the field of recommendations.
Personalized Page Generation for Browsing RecommendationsJustin Basilico
Talk from First Workshop on Recommendation Systems for TV and Online Video at RecSys 2014 in Foster City, CA on 2014-10-10 about how we personalize the layout of the Netflix homepage to make it easier for people to browse the recommendations to quickly find something to watch and enjoy.
Talk from QCon SF on 2018-11-05
For many years, the main goal of the Netflix personalized recommendation system has been to get the right titles in front each of our members at the right time. With a catalog spanning thousands of titles and a diverse member base spanning over a hundred million accounts, recommending the titles that are just right for each member is crucial. But the job of recommendation does not end there. Why should you care about any particular title we recommend? What can we say about a new and unfamiliar title that will pique your interest? How do we convince you that a title is worth watching? Answering these questions is critical in helping our members discover great content, especially for unfamiliar titles. One way to do this is to consider the artwork or imagery we use to visually portray each title. If the artwork representing a title captures something compelling to you, then it acts as a gateway into that title and gives you some visual “evidence” for why the title might be good for you. Selecting good artwork is important because it may be the first time a member becomes aware of a title (and sometimes the only time), so it must speak to them in a meaningful way. In this talk, we will present an approach for personalizing the artwork we show for each title on the Netflix homepage. We will look at how to frame this as a machine learning problem using contextual multi-armed bandits in a recommendation system setting. We will also describe the algorithmic and system challenges involved in getting this type of approach for artwork personalization to succeed at Netflix scale. Finally, we will discuss some of the future opportunities that we see to expand and improve upon this approach.
Lessons Learned from Building Machine Learning Software at NetflixJustin Basilico
Talk from Software Engineering for Machine Learning Workshop (SW4ML) at the Neural Information Processing Systems (NIPS) 2014 conference in Montreal, Canada on 2014-12-13.
Abstract:
Building a real system that incorporates machine learning as a part can be a difficult effort, both in terms of the algorithmic and engineering challenges involved. In this talk I will focus on the engineering side and discuss some of the practical issues we’ve encountered in developing real machine learning systems at Netflix and some of the lessons we’ve learned over time. I will describe our approach for building machine learning systems and how it comes from a desire to balance many different, and sometimes conflicting, requirements such as handling large volumes of data, choosing and adapting good algorithms, keeping recommendations fresh and accurate, remaining responsive to user actions, and also being flexible to accommodate research and experimentation. I will focus on what it takes to put machine learning into a real system that works in a feedback loop with our users and how that imposes different requirements and a different focus than doing machine learning only within a lab environment. I will address the particular software engineering challenges that we’ve faced in running our algorithms at scale in the cloud. I will also mention some simple design patterns that we’ve fond to be useful across a wide variety of machine-learned systems.
Artwork Personalization at Netflix Fernando Amat RecSys2018 Fernando Amat
For many years, the main goal of the Netflix personalized recommendation system has been to get the right titles in front of our members at the right time. But the job of recommendation does not end there. The homepage should be able to convey to the member enough evidence of why a title may be good for her, especially for shows that the member has never heard of. One way to address this challenge is to personalize the way we portray the titles on our service. An important aspect of how to portray titles is through the artwork or imagery we display to visually represent each title. The artwork may highlight an actor that you recognize, capture an exciting moment like a car chase, or contain a dramatic scene that conveys the essence of a movie or show. It is important to select good artwork because it may be the first time a member becomes aware of a title (and sometimes the only time), so it must speak to them in a meaningful way. In this talk, we will present an approach for personalizing the artwork we use on the Netflix homepage. The system selects an image for each member and video to give better visual evidence for why the title might be appealing to that particular member.
RecSys 2020 A Human Perspective on Algorithmic Similarity Schendel 9-2020Zachary Schendel
In the Netflix user interface (UI), when a row or UI element is named “Because you Watched...”, “More Like This”, or “Because you added to your list”, the overarching goal is to recommend a movie or TV show that a member might like based on the fact that they took a meaningful action on a source item. We have employed similar recommendations in many UI elements: on the homepage as a row of recommendations, after you click into a title, or as a piece of information about why a member should watch a title.
From an algorithmic perspective, there are many ways to define a “successful” similar recommendation. We sought to broaden that definition of success. To this end, the Consumer Insights team recently completed a suite of research projects to explore the intricacies of member perceptions of similar recommendations. The Netflix Consumer Insights team employs qualitative (e.g., in-depth interviews) and quantitative (e.g., surveys) research methods, interfacing directly with Netflix members to uncover pain points that can inspire new product innovation. The research concluded that, while the typical member believes movies are broadly similar when they share a common genre or theme, similarity is more complex, nuanced, and personal than we might have imagined. The vernacular we use in the UI implies that there should be at least some kind of relationship between the source item and the recommendations that follow. Many of our similar recommendations felt “out of place”, mostly because the relationship between the source item and the recommendation was unclear or absent. When similar recommendations tell a completely misleading, incorrect, or confusing story, member trust can be broken.
We will structure the presentation around three new insights that our research found to have an influence on the perception of similarity in the context of Netflix as well as the research methods used to uncover those insights. First, the reason a member loves a given movie will vary. For example, do you want to watch other baseball movies like Field of Dreams, or would you prefer other romances like Field of Dreams? Second, members are more or less flexible about how similar a recommendation actually needs to be depending on the properties of and their interactions with the canvas containing the recommendation. For example, a Because You Watched row on the homepage implies vaguer similarity while a More Like This gallery behind a click into the source item implies stricter similarity. Finally, even when we held the UI element constant, we found that similar recommendations are only valuable in some contexts. After finishing a movie, a member might prefer a similar recommendation one day and a change of pace the next. Research methods discussed will include Inverse Multi-Dimensional Scaling [1], survey experimentation, and ways to apply qualitative research to improve algorithmic recommendations.
Past, present, and future of Recommender Systems: an industry perspectiveXavier Amatriain
Keynote for the ACM Intelligent User Interface conference in 2016 in Sonoma, CA. I start with the past by talking about the Recommender Problem, and the Netflix Prize. Then I go into the Present and the Future by talking about approaches that go beyond rating prediction and ranking and by finishing with some of the most important lessons learned over the years. Throughout my talk I put special emphasis on the relation between algorithms and the User Interface.
Online Machine Learning: introduction and examplesFelipe
In this talk I introduce the topic of Online Machine Learning, which deals with techniques for doing machine learning in an online setting, i.e. where you train your model a few examples at a time, rather than using the full dataset (off-line learning).
Recommender Systems Fairness Evaluation via Generalized Cross EntropyVito Walter Anelli
Fairness in recommender systems has been considered with respect to sensitive attributes of users (e.g., gender, race) or items (e.g., revenue in a multistakeholder setting). Regardless, the concept has been commonly interpreted as some form of equality – i.e., the degree to which the system is meeting the information needs of all its users in an equal sense. In this paper, we argue that fairness in recommender systems does not necessarily imply equality, but instead it should consider a distribution of resources based on merits and needs. We present a probabilistic framework based on generalized cross entropy to evaluate fairness of recommender systems under this perspective, where we show that the proposed framework is flexible and explanatory by allowing to incorporate domain knowledge (through an ideal fair distribution) that can help to understand which item or user aspects a recommendation algorithm is over- or under-representing. Results on two real-world datasets show the merits of the proposed evaluation framework both in terms of user and item fairness.
It's a well-known fact that the best explanation of a simple model is the model itself. But often we use complex models, such as ensemble methods or deep networks, so we cannot use the original model as its own best explanation because it is not easy to understand.
In the context of this topic, we will discuss how methods for interpreting model predictions work and will try to understand practical value of these methods.
Correlation, causation and incrementally recommendation problems at netflix ...Roelof van Zwol
Within Netflix, personalization is a key differentiator, helping members to quickly discover new content that matches their taste. Done well, it creates an immersive user experience, however when the recommendation is out of tune, it is immediately noticed by our members. During this presentation I will cover some of the personalization and recommendation tasks that jointly define the Netflix user experience that entertains more that 130M members world wide. In particular, I will focus on several of the algorithmic challenges related to the launch of new Netflix originals in the service, and go over concepts such as causality, incrementality and explore-exploit strategies.
The research presented in this talk represents the collaborative efforts of a team of research scientists and engineers at Netflix on our journey to create best in class user experiences.
Meet up French Video Game Analyst
April 2016
Company : Dataiku
Speaker: Pierre Guitterrez, Data Scientist
Prédire qu'un joueur va partir c'est bien. Agir sur lui uniquement dans le cas où ça sera utile, c'est mieux.
Théorie et pratique sur les modèles d'uplift via l'exemple de la prédiction du churn à Ankama.
These slides are from a talk I gave at Google Campus Madrid for the Machine Learning Meetup. The main subject is uplift modelling. Starting from a churn model approach for an e-gaming company, we introduce when to apply uplift methods, how to mathematically model them, and finally, how to evaluate them.
Scott Clark, Software Engineer, Yelp at MLconf SFMLconf
Abstract: Introducing the Metric Optimization Engine (MOE); an open source, black box, Bayesian Global Optimization engine for optimal experimental design.
In this talk we will introduce MOE, the Metric Optimization Engine. MOE is an efficient way to optimize a system’s parameters, when evaluating parameters is time-consuming or expensive. It can be used to help tackle a myriad of problems including optimizing a system’s click-through or conversion rate via A/B testing, tuning parameters of a machine learning prediction method or expensive batch job, designing an engineering system or finding the optimal parameters of a real-world experiment.
MOE is ideal for problems in which the optimization problem’s objective function is a black box, not necessarily convex or concave, derivatives are unavailable, and we seek a global optimum, rather than just a local one. This ability to handle black-box objective functions allows us to use MOE to optimize nearly any system, without requiring any internal knowledge or access. To use MOE, we simply need to specify some objective function, some set of parameters, and any historical data we may have from previous evaluations of the objective function. MOE then finds the set of parameters that maximize (or minimize) the objective function, while evaluating the objective function as few times as possible. This is done internally using Bayesian Global Optimization on a Gaussian Process model of the underlying system and finding the points of highest Expected Improvement to sample next. MOE provides easy to use Python, C++, CUDA and REST interfaces to accomplish these goals and is fully open source. We will present the motivation and background, discuss the implementation and give real-world examples.
A/B Testing: Common Pitfalls and How to Avoid ThemIgor Karpov
Since the initial boom of A/B testing’s popularity in the early 2000s, marketers have learned to apply actual science to marketing and took a lot of the guesswork out of how to get more conversions or purchases. However, after running your first A/B test, you will most likely find yourself presented with questions such as what is a conclusive result or what sample size is required?
Create foolproof research plans with risk vs. effort mappingKea Zhang
Create great UX research plans using risk vs. effort mapping. Here's a practical framework with concrete examples showing how to apply it in any project.
Churn Prediction in Mobile Social Games: Towards a Complete Assessment Using ...Silicon Studio Corporation
Reducing user attrition, i.e. churn, is a broad challenge faced by several industries. In mobile social games, decreasing churn is decisive to increase player retention and rise revenues. Churn prediction models allow to understand player loyalty and to anticipate when they will stop playing a game. Thanks to these predictions, several initiatives can be taken to retain those players who are more likely to churn. Survival analysis focuses on predicting the time of occurrence of a certain event, churn in our case. Classical methods, like regressions, could be applied only when all players have left the game. The challenge arises for datasets with incomplete churning information for all players, as most of them still connect to the game. This is called a censored data problem and is in the nature of churn. Censoring is commonly dealt with survival analysis techniques, but due to the inflexibility of the survival statistical algorithms, the accuracy achieved is often poor. In contrast, novel ensemble learning techniques, increasingly popular in a variety of scientific fields, provide high-class prediction results. In this work, we develop, for the first time in the social games domain, a survival ensemble model which provides a comprehensive analysis together with an accurate prediction of churn. For each player, we predict the probability of churning as function of time, which permits to distinguish various levels of loyalty profiles. Additionally, we assess the risk factors that explain the predicted player survival times. Our results show that churn prediction by survival ensembles significantly improves the accuracy and robustness of traditional analyses, like Cox regression.
Billions of users interact intensively every day via Online Social Networks (OSNs) such as Facebook, Twitter, or Google+. This makes OSNs an invaluable source of information, and channel of actuation, for sectors like advertising, marketing, or politics. To get the most of OSNs, analysts need to identify influential users that can be leveraged for promoting products, distributing messages, or improving the image of companies. We propose a new unsupervised method, Massive Unsupervised Outlier Detection (MUOD), based on outliers detection, for providing support in the identification of influential users. MUOD is scalable, and can hence be used in large OSNs. Applying MUOD to a subset of roughly 400 million Google+ users, it has allowed identifying and discriminating automatically sets of outlier users, which present features associated to different definitions of influential users, like capacity to attract engagement, capacity to attract a large number of followers, or high infection capacity.
Similar to Time, Context and Causality in Recommender Systems (20)
A rework of metade's slides at http://www.slideshare.net/metade/linked-data-on-the-bbc for a SAMT 2009 Industry Day presentation.
Details several linked data projects going on at the BBC, and why/how we do it.
Some of my slides from the AES 122 Vienna Convention, workshop on "Music and the Web" (May 6th, 2007). This presentation was dealing with the Music Ontology, and some of the Linked Data concepts.
Chatty Kathy - UNC Bootcamp Final Project Presentation - Final Version - 5.23...John Andrews
SlideShare Description for "Chatty Kathy - UNC Bootcamp Final Project Presentation"
Title: Chatty Kathy: Enhancing Physical Activity Among Older Adults
Description:
Discover how Chatty Kathy, an innovative project developed at the UNC Bootcamp, aims to tackle the challenge of low physical activity among older adults. Our AI-driven solution uses peer interaction to boost and sustain exercise levels, significantly improving health outcomes. This presentation covers our problem statement, the rationale behind Chatty Kathy, synthetic data and persona creation, model performance metrics, a visual demonstration of the project, and potential future developments. Join us for an insightful Q&A session to explore the potential of this groundbreaking project.
Project Team: Jay Requarth, Jana Avery, John Andrews, Dr. Dick Davis II, Nee Buntoum, Nam Yeongjin & Mat Nicholas
Opendatabay - Open Data Marketplace.pptxOpendatabay
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2. ● A few seconds to find something
great to watch…
● Can only show a few titles
● Enjoyment directly impacts
customer satisfaction
● How? Personalize everything, for
130M members across 190+
countries
13. However...
These models can serve you well, but ignore key aspects of the
recommendation problem:
Recommendations happen at a moment in time, in a given context
14. Time
● Don’t overfit the past, focus on predicting the future
● Explicitly model temporal drift and system dynamics
15. Time + Context
● X: sequence of contextual user actions, plus
current context
● Y: probability of next action
● E.g. “Given all the actions a user has taken so far,
what’s the most likely video they’re going to play
right now?”
22. Causal recommender systems
● p(Y|X) can be misleading
● Ignores the user in the loop
● Model the causal nature of a
recommendation instead
● Two steps:
○ Model p(Y|X, do(R))
○ Build policy, e.g. what R
leads to max Y? (from http://www.tylervigen.com/spurious-correlations)
27. Approach 1 pros & cons
● Pros
○ Simple
○ Helps feedback loops & offline/online mismatches
● Cons
○ Exploration has a cost
○ Doesn’t scale well with size of the candidate pool
29. Approach 2 pros & cons
● Pros:
○ Model-agnostic
○ Simple
○ Scale well to large candidate sets
● Cons:
○ Only unbiased if no unobserved confounders
■ Hard to validate in practice
○ Variance can blow up
■ Variance regularization or weights clipping can help
30. Approach 3: Instrumental Variable
Example: What’s the causal impact of a
recommendation?
R YZ
Noise OutcomeRec
An instrumental variable Z can only influence the outcome Y through R
Building causal models with instrumental variables:
2SLS (two-stage least-squares) or SGDIV (to be published)
31. Approach 3 pros & cons
● Pros:
○ Robust to unobserved confounders
● Cons:
○ Bias/Variance depends on strength of the IV
○ Harder to scale?
32. In summary...
● Epsilon-Greedy: simple, but expensive
● IPS: great and flexible, but doesn’t deal with unobserved
confounders
● IV: deals with unobserved confounders, harder to scale
● Many more approaches available...
34. Conclusions
● Recommendations are actions at a moment in time, in a given context
● Correlational algorithms are great, until they start driving most of the
data
● Recommendation algorithms make decisions, which have
consequences
● Causal models are required to reason about this impact