Presentation on customer access and channel shift presented to annual conference of public sector IT management organisation, Socitm, on 12 October 2010.
I have analysed the financial situation of Umicore. In this presentation you can find the turnovers from 2006 up till 2011, the financial ratios and the profits.
Scottish Parliament Information Centre (SPICe) introduction (by Paul Cannon)guestbf6957
This presentation was given by Paul Cannon as a contribution to ELISA Open Forum 2009. The theme of the Forum was "Libraries and Learning in the e-Environment". This presentation was an introduction to the services offered by SPICe.
I have analysed the financial situation of Umicore. In this presentation you can find the turnovers from 2006 up till 2011, the financial ratios and the profits.
Scottish Parliament Information Centre (SPICe) introduction (by Paul Cannon)guestbf6957
This presentation was given by Paul Cannon as a contribution to ELISA Open Forum 2009. The theme of the Forum was "Libraries and Learning in the e-Environment". This presentation was an introduction to the services offered by SPICe.
Here is the presentation that was shared with our MA Chapter AMTA members on Sunday May 6, 2012 at our 52nd Annual Meeting. The meeting was held at the Boston Newton Marriott and was attended by close to 275 people. Please visit www.massamta.org to learn more about massage therapy and the MA Chapter AMTA.
MyVideoTalk is a powerful opportunity to start your own global internet business right from the comfort of your home or office, marketing the latest internet communication technologies.
Our compensation plan is designed so that you can earn career level income, our products are state-of-the-art - we're the first to market with the technology everybody needs.
That translates to huge opportunity for you.
Here is the presentation that was shared with our MA Chapter AMTA members on Sunday May 6, 2012 at our 52nd Annual Meeting. The meeting was held at the Boston Newton Marriott and was attended by close to 275 people. Please visit www.massamta.org to learn more about massage therapy and the MA Chapter AMTA.
MyVideoTalk is a powerful opportunity to start your own global internet business right from the comfort of your home or office, marketing the latest internet communication technologies.
Our compensation plan is designed so that you can earn career level income, our products are state-of-the-art - we're the first to market with the technology everybody needs.
That translates to huge opportunity for you.
Members of the Content Marketing Association (CMA) have helped their clients migrate to tablet since their arrival. The CMA recently undertook research focusing on how businesses use tablets to consume news, business documents and corporate reports. For the first time, Patrick Fuller, CEO of the CMA, shares the findings with non-CMA members.
The Digital Journey - A Local Government PerspectiveSocitm
Nick Roberts, Socitm immediate past president and Head of ICT at London Borough of Croyden.
Nick explores the continuum that is the Digital transformation journey, considering where we've come from and where it leads us to next from a local government perspective.
Presentation deck from the Socitm Supplier Briefing that took place on the 3rd June.
Socitm's New Agenda
Data the Key to Digital
Sponsor Address: A Digital Transformation Approach
Why isn't Digital Catching Fire… and what can suppliers do
Current Priorities for Local Government
The Supplier Partnership Program
Presentation deck from the Socitm Supplier Briefing that took place on the 9th June.
Socitm's New Agenda
Data the Key to Digital
Sponsor Address: A Digital Transformation Approach
Why isn't Digital Catching Fire… and what can suppliers do
Current Priorities for Local Government
The Supplier Partnership Program
Presentation deck from the Socitm Supplier Briefing that took place on the 18th June.
Socitm's New Agenda
Data the Key to Digital
Sponsor Address: A Digital Transformation Approach
Why isn't Digital Catching Fire… and what can suppliers do
Current Priorities for Local Government
The Supplier Partnership Program
buy old yahoo accounts buy yahoo accountsSusan Laney
As a business owner, I understand the importance of having a strong online presence and leveraging various digital platforms to reach and engage with your target audience. One often overlooked yet highly valuable asset in this regard is the humble Yahoo account. While many may perceive Yahoo as a relic of the past, the truth is that these accounts still hold immense potential for businesses of all sizes.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
Learn how to use Binance Savings to expand your bitcoin holdings. Discover how to maximize your earnings on one of the most reliable cryptocurrency exchange platforms, as well as how to earn interest on your cryptocurrency holdings and the various savings choices available.
In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firm’s foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.
7. aims
• Save money and create capacity in front office
• More self service
• Clear goals and good measurements
• Close paper channel where possible
• Insight and Research
• Improve efficiency and customer experience
• Social marketing – change people’s attitudes
11. MAKE a LIST
• List of services – integrated, more to do and
not yet online
• Costs are just cost to serve – more costs and
savings in back office.
• DSD linked to 3 year MTFS – 70,20,10
– Public facing services
– Internal transactions
– Getting people on-line (race 2012)
• First 28 transaction alone save £172,0000
13. CREDIT CARDS
• Cash Office closed 10 years ago
• Total 33294 last year
• 77%, 21% & 2%
• Self service for £1279 -25,590 transactions
• Face to face 6962 payments cost £60,569
• Reducing face2face to 10% save over £30,000
• Simple low value transaction
• Insight – who, what, why – experian truetouch
• Targeted marketing with benefits on doing it on-
line or over the phone.
14. FREE SCHOOL
MEALS
• 3929 applications a year
• Closed paper channel – saved in excess of
£60,000 back office & speeded up process
• 23%, 48%, 28%
• £46, £16,486, £1836 = £18369
• If 70%, 20%,10% = £4852
• Insight – who, what, why – experian truetouch
• Targeted marketing with benefits on doing it
on-line or over the phone.
15. Buy with confidence
• Approved trader scheme
• Send out 1000’s directories, which are always
out of date – new traders being added every
week. – also list not to hand when out and
about etc.
• Website and iPhone
16. N
ov
1000
1200
1400
1600
1800
2000
200
400
600
800
0
-0
8
Ja
n-
0
9
M
ar
-0
9
M
ay
-0
9
Ju
l-0
9
S
ep
-0
9
N
ov
-0
9
Ja
n-
1
0
M
ar
-1
0
M
ay
Bwc website visits
-1
0
Ju
l-1
0
S
ep
-1
0
19. Buy with confidence
• Approved trader scheme
• Website hits
• Send out 1000’s directories, which are always
out of date – new traders being added every
week. – also list not to hand when out and
about etc.
• iPhone website stats
• iPhone App – 100’s downloads – convenient,
up to date information, cheaper. £5K to
develop.