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Joint Cost and Schedule Confidence Level
                              (JCL)


                         A Status Report

                         February 2010


Used with permission
Topics

• JCL policy review
• Why new confidence policy
• Implementation details and SMC and
  PMC decisions
• Status of program and project JCLs
• Quality standards
• Project feedback to date
• Observations and lessons learned
• Next steps                           2
Recap of NPD 1000.5
•   Programs to be baselined at a 70% joint confidence level (a 70 percent
    probability the program’s projects will be completed at or below the
    estimated cost & at or before the projected schedule).
•   Projects to be baselined/budgeted at JCL that supports the program
    approved JCL
•   Projects to be funded at no less than a 50% JCL or as approved by the
    decision authority
•   JCLs to be developed and maintained through lifecycle beginning at
    KDP-I or KDP-C
•   Programs in extended operations generally not required to develop
    JCL, but new or upgraded capabilities within ops will develop JCL
•   Program and project proposed cost and schedule baselines will be
    assessed by an independent review team
•   External commitments will be based on JCL approved by the
    responsible Agency management council
•   Programs and projects are annually reviewed by MD or MSO to confirm
    that current baselines and JCL are consistent with their annual budget
    submit. Significant changes to funding are to be reviewed and            3
    approved by the responsible Agency management council
Review of Policy Purpose
• Provide stronger assurance to stakeholders that
  NASA could meet cost and schedule targets
   – Original confidence policy stated that agency would budget
     projects at the 70% confidence level of an independent
     estimate
   – Original policy was silent about meeting schedule targets;
     only cost
• Provide an more transparent mechanism to
  communicate the consequences of Congressional or
  OMB funding changes, i.e., reductions to funding
  change the probability of meeting cost and schedule
  commitments




                                                                  4
Implementation Details and SMC and
                 PMC Decisions
•       Implementation plan was to “just do it” now and to continuously
        evolve the process and products.
•       Office of Chief Engineer chartered a JCL Working Group to
        recommend derived requirements, flow down, and
        communication strategy
    –      Included representatives from SMD, ESMD, SOMD, MSFC, GSFC,
           JPL, OCFO, OSMA and PA&E
•       The 18 May 2009 SMC accepted the Working Group’s
        recommendations, but the 17 December PMC provided more
        specific direction:
    –      The Program Manager is responsible for the Program JCL
    –      JCLs must be computed for KDP-C based on probabilistic resource
           loaded schedules
    –      Exceptions must be granted a formal waiver by OCE
    –      A JCL re-calculation may be required by BPR leadership based on
           project performance. PA&E and OCE are to use existing metrics
           or new factors for purpose of tracking performance
    –      Projects that are very late in the development cycle, need not
           develop a JCL and PA&E is to develop an alternative method of
           calculating the Program JCL
                                                                             5
Implementation Details (Concluded)

• SMC and PMC direction (concluded)
   • PA&E to develop guidance on uncertainty factors used in the
     JCL computation
   • Develop a pilot program to examine the benefits of
     performing parametrically-based JCLs at KDP B
     •    SMAP, MAVEN, and LADEE identified.
     •    LADEE subsequently re-directed based on imminent KDP C




                                                                   6
Status of Program and Project JCLs

• PA&E providing consulting support to help
  programs and projects develop JCLs
  – Completed: MMS, LDCM, and SOFIA
  – Pilot project: MAVEN
  – In-process: JWST, LADEE and MAVEN
• CxP developing own JCL
• JPL developing JCL for its projects
  – Completed: MSL and NuStar
  – Pilot project: SMAP
• IT Program and projects
  – Planned to start in February 2010         7
Status of Program and Project JCLs




                                     8
Status of Program and Project JCLs
            (Concluded)




                                     9
General JCL Quality Standards
•   Overarching principles: Transparent, traceable, defendable and timely (T, T, D &
    T)
•   Cost and schedule base-estimates must
     –   Have a clear basis for the estimates
     –   Include all the cost elements and schedule activities
     –   Be supported by relevant data
•   All possible risks, threats, liens, uncertainties, mitigation strategies and
    opportunities must be explicitly quantified
     –   Probability of occurring
     –   Estimated cost, schedule (or both) consequences
•   Address available annual resources
•   Incorporate impacts of cost and schedule performance to date
•   Risks must be transparently incorporated into cost, schedule and/or both
•   JCL product documentation/model must describe
     –   Basis for base schedule duration and logic
     –   Basis for base cost estimates
     –   Risks included and basis for probability and consequences
     –   Risks excluded and why
     –   Description of JCL method used


                                                                                       10
Project Feedback to Date
•   Adds a new requirement without dropping any of other requirements
     – Still had to reconcile with other estimates
     – Not staffed to do
     – Not equipped or trained to do
•   Process of creating integrated master schedule, resource loading the
    schedule, and assigning probabilities was onerous
•   Impact of discrete risks to project cost or schedule was overshadowed
    by uncertainty assignments (perceived as arbitrary)
•   Assignment of uncertainty and correlation was not well understood or
    readily transparent to all
•   Models took too long to perform “what-if” analyses because the model
    was at too low a level of detail and because of model inefficiencies
•   Took 7-12 staff months to develop
•   JCL models will be cumbersome to maintain



                                                                            11
Observations and Lessons Learned
• Observations:
   – JCL process requires integrated master schedule that is linked with
     cost and risk and much time and effort was spent developing an
     integrated resource loaded schedule
   – Project personnel are unfamiliar with developing resource-loaded
     schedules and associated tools
   – Projects need more experienced personnel to meet this
     requirement
• Lessons learned:
   – Develop models at an appropriate level of detail that is useful to
     management and at the same time is maintainable
   – Explain techniques to reduce Monte Carlo simulation times
   – Ensure all risks are quantified and understood by all
       • Discrete risks
       • Uncertainty from history
   – Provide guidance on uncertainty factors
                                                                           12
Next Steps
• Explore the potential for an alternate method to
  calculate program JCLs when member projects are
  not available
• Provide status report on the value of the parametric-
  based JCL pilot projects (MAVEN and LADEE)
• Publish and distribute guidelines on uncertainties and
  educate project staffs on their use
• Complete JCL handbook informed by JCL experience
• Periodically update the SMC and PMC on JCL
  development progress



                                                           13
Next Steps (Concluded)

• Assist OCE-led working group to develop alternate
  methods of assuring that projects establish credible
  technical, cost and schedule estimates at KDP-B, i.e.,
  better basis of estimates/evidence of realistic plans
   – Analogous project experiences
   – Realism about mass and other technical data growth rates
   – Realism concerning complexity, heritage, and technology
     readiness levels
   – More comprehensive discussion of risks and the possible
     impact to plans and corresponding reserves




                                                                14
Backup
Two Dimensional View of a JCL




                                16
JCL is a Paradigm Shift

• JCL integrates cost, schedule and risks
• “Reserves” are driven by the quantification of
  the risk vice a set “design standards”
• If we want projects to meet cost and schedule
  commitments, we must budget and fund them
  with a higher probability of success
• Difference between agreed to JCL for
  budgeting and amount allocated to projects
  determine the Unallocated Future Expenses
  (UFE), previously referred to as Management
  Reserves. UFE is necessary for a project’s
                                                   17
  success
Unallocated Future Expenses (UFE)
                  X = Project most likely point estimate
                  Y = Cost estimate where there is a 65% chance that final actual cost
                       will be less than cost estimate
                Y-X = Total Unallocated Future Expenses (UFE) REQUIRED to meet 65 % CL
                  Z = Project requirement with project-assigned UFE (Z-X)
         100

 Probability
(Confidence
   Level)                                                 • The S curve is the cumulative
           65                                               probability distribution coming out of
                                                            the statistical summing process
                                                          • 65% confidence that project will cost
                   Project UFE                              indicated amount or less
           50                                             • Provides information on potential cost
                                                            as a result of identified project risks
                                                          • Provides insight into establishing UFE
                                                            levels
          25

                                                      MD or
                                                   Program-Held
                                                       UFE
                                                                       Cost Estimate
                                  X    Z      Y                                               18
                                                                         (Dollars)

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  • 1. Joint Cost and Schedule Confidence Level (JCL) A Status Report February 2010 Used with permission
  • 2. Topics • JCL policy review • Why new confidence policy • Implementation details and SMC and PMC decisions • Status of program and project JCLs • Quality standards • Project feedback to date • Observations and lessons learned • Next steps 2
  • 3. Recap of NPD 1000.5 • Programs to be baselined at a 70% joint confidence level (a 70 percent probability the program’s projects will be completed at or below the estimated cost & at or before the projected schedule). • Projects to be baselined/budgeted at JCL that supports the program approved JCL • Projects to be funded at no less than a 50% JCL or as approved by the decision authority • JCLs to be developed and maintained through lifecycle beginning at KDP-I or KDP-C • Programs in extended operations generally not required to develop JCL, but new or upgraded capabilities within ops will develop JCL • Program and project proposed cost and schedule baselines will be assessed by an independent review team • External commitments will be based on JCL approved by the responsible Agency management council • Programs and projects are annually reviewed by MD or MSO to confirm that current baselines and JCL are consistent with their annual budget submit. Significant changes to funding are to be reviewed and 3 approved by the responsible Agency management council
  • 4. Review of Policy Purpose • Provide stronger assurance to stakeholders that NASA could meet cost and schedule targets – Original confidence policy stated that agency would budget projects at the 70% confidence level of an independent estimate – Original policy was silent about meeting schedule targets; only cost • Provide an more transparent mechanism to communicate the consequences of Congressional or OMB funding changes, i.e., reductions to funding change the probability of meeting cost and schedule commitments 4
  • 5. Implementation Details and SMC and PMC Decisions • Implementation plan was to “just do it” now and to continuously evolve the process and products. • Office of Chief Engineer chartered a JCL Working Group to recommend derived requirements, flow down, and communication strategy – Included representatives from SMD, ESMD, SOMD, MSFC, GSFC, JPL, OCFO, OSMA and PA&E • The 18 May 2009 SMC accepted the Working Group’s recommendations, but the 17 December PMC provided more specific direction: – The Program Manager is responsible for the Program JCL – JCLs must be computed for KDP-C based on probabilistic resource loaded schedules – Exceptions must be granted a formal waiver by OCE – A JCL re-calculation may be required by BPR leadership based on project performance. PA&E and OCE are to use existing metrics or new factors for purpose of tracking performance – Projects that are very late in the development cycle, need not develop a JCL and PA&E is to develop an alternative method of calculating the Program JCL 5
  • 6. Implementation Details (Concluded) • SMC and PMC direction (concluded) • PA&E to develop guidance on uncertainty factors used in the JCL computation • Develop a pilot program to examine the benefits of performing parametrically-based JCLs at KDP B • SMAP, MAVEN, and LADEE identified. • LADEE subsequently re-directed based on imminent KDP C 6
  • 7. Status of Program and Project JCLs • PA&E providing consulting support to help programs and projects develop JCLs – Completed: MMS, LDCM, and SOFIA – Pilot project: MAVEN – In-process: JWST, LADEE and MAVEN • CxP developing own JCL • JPL developing JCL for its projects – Completed: MSL and NuStar – Pilot project: SMAP • IT Program and projects – Planned to start in February 2010 7
  • 8. Status of Program and Project JCLs 8
  • 9. Status of Program and Project JCLs (Concluded) 9
  • 10. General JCL Quality Standards • Overarching principles: Transparent, traceable, defendable and timely (T, T, D & T) • Cost and schedule base-estimates must – Have a clear basis for the estimates – Include all the cost elements and schedule activities – Be supported by relevant data • All possible risks, threats, liens, uncertainties, mitigation strategies and opportunities must be explicitly quantified – Probability of occurring – Estimated cost, schedule (or both) consequences • Address available annual resources • Incorporate impacts of cost and schedule performance to date • Risks must be transparently incorporated into cost, schedule and/or both • JCL product documentation/model must describe – Basis for base schedule duration and logic – Basis for base cost estimates – Risks included and basis for probability and consequences – Risks excluded and why – Description of JCL method used 10
  • 11. Project Feedback to Date • Adds a new requirement without dropping any of other requirements – Still had to reconcile with other estimates – Not staffed to do – Not equipped or trained to do • Process of creating integrated master schedule, resource loading the schedule, and assigning probabilities was onerous • Impact of discrete risks to project cost or schedule was overshadowed by uncertainty assignments (perceived as arbitrary) • Assignment of uncertainty and correlation was not well understood or readily transparent to all • Models took too long to perform “what-if” analyses because the model was at too low a level of detail and because of model inefficiencies • Took 7-12 staff months to develop • JCL models will be cumbersome to maintain 11
  • 12. Observations and Lessons Learned • Observations: – JCL process requires integrated master schedule that is linked with cost and risk and much time and effort was spent developing an integrated resource loaded schedule – Project personnel are unfamiliar with developing resource-loaded schedules and associated tools – Projects need more experienced personnel to meet this requirement • Lessons learned: – Develop models at an appropriate level of detail that is useful to management and at the same time is maintainable – Explain techniques to reduce Monte Carlo simulation times – Ensure all risks are quantified and understood by all • Discrete risks • Uncertainty from history – Provide guidance on uncertainty factors 12
  • 13. Next Steps • Explore the potential for an alternate method to calculate program JCLs when member projects are not available • Provide status report on the value of the parametric- based JCL pilot projects (MAVEN and LADEE) • Publish and distribute guidelines on uncertainties and educate project staffs on their use • Complete JCL handbook informed by JCL experience • Periodically update the SMC and PMC on JCL development progress 13
  • 14. Next Steps (Concluded) • Assist OCE-led working group to develop alternate methods of assuring that projects establish credible technical, cost and schedule estimates at KDP-B, i.e., better basis of estimates/evidence of realistic plans – Analogous project experiences – Realism about mass and other technical data growth rates – Realism concerning complexity, heritage, and technology readiness levels – More comprehensive discussion of risks and the possible impact to plans and corresponding reserves 14
  • 16. Two Dimensional View of a JCL 16
  • 17. JCL is a Paradigm Shift • JCL integrates cost, schedule and risks • “Reserves” are driven by the quantification of the risk vice a set “design standards” • If we want projects to meet cost and schedule commitments, we must budget and fund them with a higher probability of success • Difference between agreed to JCL for budgeting and amount allocated to projects determine the Unallocated Future Expenses (UFE), previously referred to as Management Reserves. UFE is necessary for a project’s 17 success
  • 18. Unallocated Future Expenses (UFE) X = Project most likely point estimate Y = Cost estimate where there is a 65% chance that final actual cost will be less than cost estimate Y-X = Total Unallocated Future Expenses (UFE) REQUIRED to meet 65 % CL Z = Project requirement with project-assigned UFE (Z-X) 100 Probability (Confidence Level) • The S curve is the cumulative 65 probability distribution coming out of the statistical summing process • 65% confidence that project will cost Project UFE indicated amount or less 50 • Provides information on potential cost as a result of identified project risks • Provides insight into establishing UFE levels 25 MD or Program-Held UFE Cost Estimate X Z Y 18 (Dollars)