This document summarizes the results of municipal surveys conducted in Ukraine in 2015, 2016, and 2017. It provides ratings and indexes of satisfaction for various public goods and services, opportunities, safety, and pride across different cities in Ukraine. It also includes data on satisfaction with municipal authorities. Overall, it analyzes ratings and perceptions of life in cities across several domains to understand trends over the survey periods.

1. The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of CanadaIRI
Results of municipal surveys conducted by Sociological Group «Rating», March 2015 (17,600 respondents), February 2016 (19,200 respondents), and February 2017 (19,200 respondents)
IRI third municipal survey
Ratings of Ukrainian Сities -
Rating Group Ukraine
www.ratinggroup.ua
www.ratingpro.org

2. Summary rating of oblast centers of Ukraine
www.ratingpro.org
Index of satisfaction with the quality of
22 public goods and services
where 1 is «terrible», 2 – «bad», 3 – «average», 4 – «good», and 5 – «excellent»
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada. IRI
Dynamics of changes in the Index (2016-2017)
of satisfaction with the quality of
public goods and services
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
2,7
2,8
2,8
2,8
2,8
2,8
2,8
2,8
2,8
2,9
3,0
3,0
3,0
3,0
3,0
3,0
3,1
3,1
3,1
3,2
3,2
3,3
3,3
3,5
Kherson
Uzhgorod
Mykolaiv
Chernivtsi
Sumy
Odesa
Zaporizhia
Kropyvnytskyi
Kyiv
Dnipro
Severodonetsk
Chernihiv
Cherkasy
Poltava
Zhytomyr
Lviv
Ivano-Frankivsk
Khmelnytskyy
Mariupol
Ternopil
Rivne
Lutsk
Kharkiv
Vinnytsia
Index has worsened
Index has not changed
Index has improved not much
Index has improved
Index has improved a lot

3. Vinnytsia3.5
Water supply Schools
Universities,
Heating Trash collection and gardensKindergartensSewage Sidewalks ParkingRoads
technical institutes,
facilities
Sports
institutions
Medicaland areas
Yards
near buildings infrastructure
Transportation
trade premises
Street markets,
lighting
Street
Police premises
Culture
industrial development
Industrial zones,for persons
Accessibility
Communal sphere Infrastructure Humanitarian sphere EcologyPolice
Ecology
Kharkiv3.3
Lutsk3.3
Rivne3.2
Ternopil3.2
Mariupol3.1
Ivano-Frankivsk3.1
Khmelnytskyy3.1
Index has improved
Index has not changed
Index has worsened
3.2 Index value (rating)
Summary rating of oblast centers of Ukraine
www.ratingpro.orgIndex of satisfaction with the quality of
22 public goods and services
where 1 is «terrible», 2 – «bad», 3 – «average», 4 – «good», and 5 – «excellent»
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada. IRI
with disabilities colleges
Public parks

4. Lviv3.0
Zhytomyr3.0
Poltava3.0
Cherkasy3.0
Chernihiv3.0
Severodonetsk3.0
Dnipro2.9
Kyiv2.8
Summary rating of oblast centers of Ukraine
www.ratingpro.org
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada. IRI
Communal sphere Infrastructure Humanitarian sphere EcologyPolice
Index has improved
Index has not changed
Index has worsened
3.2 Index value (rating)
Water supply Schools
Universities,
Heating Trash collection and gardensKindergartensSewage Sidewalks ParkingRoads
technical institutes,
facilities
Sports
institutions
Medicaland areas
Yards
near buildings infrastructure
Transportation
trade premises
Street markets,
lighting
Street
Police premises
Culture
industrial development
Industrial zones,for persons
Accessibility
Ecologywith disabilities colleges
Public parks
Index of satisfaction with the quality of
22 public goods and services
where 1 is «terrible», 2 – «bad», 3 – «average», 4 – «good», and 5 – «excellent»

5. Kropyvnytskyi2.8
Zaporizhia2.8
Odesa2.8
Sumy2.8
Chernivtsi2.8
Uzhgorod2.8
Kherson2.7
Mykolaiv2.8
Summary rating of oblast centers of Ukraine
www.ratingpro.org
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada. IRI
Index of satisfaction with the quality of
22 public goods and services
where 1 is «terrible», 2 – «bad», 3 – «average», 4 – «good», and 5 – «excellent»
Index has improved
Index has not changed
Index has worsened
3.2 Index value (rating)
Communal sphere Infrastructure Humanitarian sphere EcologyPolice
Water supply Schools
Universities,
Heating Trash collection and gardensKindergartensSewage Sidewalks ParkingRoads
technical institutes,
facilities
Sports
institutions
Medicaland areas
Yards
near buildings infrastructure
Transportation
trade premises
Street markets,
lighting
Street
Police premises
Culture
industrial development
Industrial zones,for persons
Accessibility
Ecologywith disabilities colleges
Public parks

6. www.ratingpro.org
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada. IRI
Rating of oblast centers of Ukraine by areas
Vinnytsia
Kharkiv
Lutsk
Rivne
Ternopil
Mariupol
Khmelnytskyy
Ivano-Frankivsk
Lviv
Zhytomyr
Poltava
Cherkasy
Chernihiv
Severodonetsk
Dnipro
Kyiv
Kropyvnytskyi
Zaporizhia
Odesa
Sumy
Chernivtsi
Mykolaiv
Uzhgorod
Kherson
2,0
2,2
2,4
2,6
2,8
3,0
3,2
3,4
3,6
3,8
4,0
Ecology
Humanitarian sphere
Medical institutions
Communal sphere
Infrastructure
Index of satisfaction with the quality of
public goods and services
where 1 is «terrible», 2 – «bad», 3 – «average», 4 – «good», and 5 – «excellent»

7. Rating of opportunities in the cities
www.ratingpro.org
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada. IRI
Index of satisfaction
with the opportunities in the cities
2,9
2,9
2,9
2,9
2,9
2,9
3,0
3,0
3,0
3,0
3,1
3,1
3,1
3,1
3,1
3,1
3,1
3,1
3,2
3,3
3,4
3,4
3,4
3,5
Kherson
Severodonetsk
Zaporizhia
Mykolaiv
Mariupol
Kyiv
Kropyvnytskyi
Odesa
Poltava
Chernivtsi
Uzhgorod
Cherkasy
Chernihiv
Dnipro
Kharkiv
Khmelnytskyy
Sumy
Zhytomyr
Lviv
Vinnytsia
Ternopliv
Rivne
Ivano-Frankivsk
Lutsk
Index consists of 9 indicators
(average index for all cities is shown):
To move freely in all districts and quarters of the city 3,6
To freely exercise spiritual rights 3,4
To freely express thoughts and beliefs 3,4
To enjoy a variety of leisure and cultural activities 3,4
To obtain high-quality education of different professions 3,3
To achieve full potential and pursue own dreams 3,0
To engage in entrepreneurship 2,7
To take part in the decision-making processes 2,7
To be paid enough money for work 2,4
where 1 is «terrible», 2 – «bad», 3 – «average», 4 – «good», and 5 – «excellent»

8. Personal security feeling in the city (2015-2017)
% of respondents who feel absolutely or mostly safe
walking home alone at night
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano
-Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Survey
was not conducted
Kyiv Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano
-Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
March 2015
February 2016
50-59% 40-49% 30-39% 20-29%60-69%
www.ratingpro.org
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
February 2017
Dynamics of changes in the security feeling in the city
(average % for all the cities is shown)
2015
51%
2016
48%
2017
% of respondents who feel absolutely or mostly safe
walking home alone at night
51%
(22 cities) (24 cities) (24 cities)
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada. IRI

9. Sense of pride for the city
Index of the sense of pride for the city
where «definitely proud of their city» – 3, «somewhat proud» – 2,
«not very proud» – 1, «definitely not proud» – 0
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of CanadaIRI
www.ratingpro.org
Vinnytsia
2,5
Lviv
Kharkiv
Ternopil
Uzhgorod
2,4
2,2
Rivne
Lutsk
2,1
Cherkasy Khmelnytskyy
2,0
Zhytomyr
1,9
Kherson
Kropyvnytskyi
Severodonetsk
Mykolaiv
Mariupol
ZaporizhiaChernihiv
Kyiv
Poltava
Ivano-Frankivsk
2,3
Dnipro
Sumy
Odesa
Chernivtsi
2,5
2015 2016
2,3
2017
(22 cities) (24 cities) (24 cities)
2,5
average Index for all the cities
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada.

10. Reasons for pride for the city
www.ratingpro.org
0%
10%
20%
30%
40%
50%
60%
70%
Mariupol
Dnipro
Severodonetsk
Kherson
Kropyvnytskyi
Khmelnytskyy
Kyiv
Kharkiv
Rivne
Cherkasy
Sumy
Vinnytsia
Chernihiv
Zaporizhia
Mykolaiv
Uzhgorod
Poltava
Zhytomyr
Ternopil
Odesa
Ivano-Frankivsk
Chernivtsi
Lutsk
Lviv
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada IRI
$
$ $
$
$ $
$
$
$
$
$ $
$
$
$
$
$ $
$ $ $ $
$
$
My city preserves the culture and traditions of my country/region
My city attracts tourists and guests
My city has good living conditions
Any individual can realize his/her dreams in my city
My city is attractive for investors
My city has an efficient economy
$

11. www.ratingpro.org
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada IRI
Level of satisfaction with the municipal authorities
Level has worsened
No changes
Level has improved (as compared to 2016)
Level of satisfaction
with the municipal authorities
% of the respondents who are ‘definitely’ or ‘rather’
satisfied with the composition of the city council and mayor
elected during the last local elections
Mayor City council
20%
20%
21%
25%
27%
30%
31%
34%
38%
39%
40%
41%
42%
46%
50%
53%
56%
60%
61%
65%
66%
68%
71%
72%
Kherson
Poltava
Severodonetsk
Uzhgorod
Rivne
Kropyvnytskyi
Kyiv
Chernivtsi
Mykolaiv
Sumy
Zhytomyr
Zaporizhia
Dnipro
Lviv
Vinnytsia
Chernihiv
Khmelnytskyy
Mariupol
Lutsk
Odesa
Cherkasy
Ternopil
Ivano-Frankivsk
Kharkiv
12%
19%
16%
22%
21%
25%
17%
26%
26%
31%
33%
30%
31%
31%
45%
39%
32%
47%
47%
43%
44%
51%
56%
49%
Kherson
Poltava
Severodonetsk
Uzhgorod
Rivne
Kropyvnytskyi
Kyiv
Chernivtsi
Mykolaiv
Sumy
Zhytomyr
Zaporizhia
Dnipro
Lviv
Vinnytsia
Chernihiv
Khmelnytskyy
Mariupol
Lutsk
Odesa
Cherkasy
Ternopil
Ivano-Frankivsk
Kharkiv

12. Assessment of interaction experience with city authorities
Vinnytsia
Chernihiv
Index of satisfaction with the interactions
with city authorities
where 1 is «terrible», 2 – «bad», 3 – «average», 4 – «good», and 5 – «excellent»
among those who have addressed city council over the last two years
www.ratingpro.org
Manner in which office staff treated the citizen who adressed
Quality of service received
Level of office staff's knowledge on the subject matter
Waiting time
Kharkiv
Khmelnytskyy
Ternopil
Cherkasy
Ivano-Frankivsk
Mykolaiv
Lviv
Kropyvnytskyi
Uzhgorod
Severodonetsk
Lutsk
Poltava
Sumy
Zhytomyr
Mariupol
Chernivtsi
Kyiv
Dnipro
Rivne
Odesa
Kherson
Zaporizhia
1,7
1,9
2,1
2,3
2,5
2,7
2,9
3,1
3,3
3,5
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada IRI

13. Assessment of city authorities
in terms of the management areas
Index of assessment of city authorities
in terms of the management areas
where 3 is «strongly agree», 2 – «somewhat agree», 1 – «somewhat disagree», 0 – «strongly disagree»
www.ratingpro.org
0,5
0,9
1,3
1,7
2,1
2,5
City image improvement
Public safety improvement
Investment securing
High-quality paperwork
Transparent activity
Citizen participation in decision-making
Vinnytsia
Ivano-Frankivsk
Lutsk
Mariupol
Khmelnytskyy
Kharkiv
Ternopil
Cherkasy
Chernihiv
Lviv
Mykolaiv
Zhytomyr
Odesa
Uzhgorod
Sumy
Dnipro
Rivne
Chernivtsi
Zaporizhia
Poltava
Severodonetsk
Kropyvnytskyi
Kherson
Kyiv
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada IRI

14. Assessment of the situation in the city and country
www.ratingpro.org
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada IRI
9%
10%
9%
5%
13%
15%
15%
11%
15%
13%
18%
12%
15%
14%
8%
9%
23%
8%
14%
11%
12%
17%
29%
10%
9%
10%
14%
15%
18%
20%
22%
23%
24%
26%
26%
27%
28%
31%
31%
37%
38%
39%
45%
45%
46%
50%
54%
61%
Kherson
Severodonetsk
Sumy
Mykolaiv
Poltava
Kropyvnytskyi
Kyiv
Rivne
Chernivtsi
Dnipro
Zaporizhia
Zhytomyr
Uzhgorod
Chernihiv
Mariupol
Odesa
Lviv
Kharkiv
Cherkasy
Ternopil
Khmelnytskyy
Lutsk
Vinnytsia
Ivano-Frankivsk
30%
2015 2016 2017
(22 cities) (24 cities) (24 cities)
29%
average Index for all the cities
30%
generally think that things in the city
are going in the right direction
22%
2015 2016 2017
(22 cities) (24 cities) (24 cities)
16%
average Index for all the cities
13%
generally think that things in Ukraine
are going in the right direction

15. Level of approval of the institutions activities
www.ratingpro.org
Balance of the rates «approve»
and «disapprove» the activities
Aggregate result for all the cities
-73%
-68%
-59%
-58%
-56%
-39%
-36%
-33%
-29%
-18%
-15%
-1%
5%
7%
10%
15%
17%
26%
37%
41%
Parliament of Ukraine
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada IRI
Government of Ukraine
Prosecutors office
Courts
President of Ukraine
Communal enterprises
National Anti-Corruption Bureau
Oblast state administration
Oblast council
Executive committee
City council
Police
National media
City Head
Local media
Neighborhood associations (OSBB, OSN)
National Guard
NGOs
Army
Church

16. Level of approval of the institutions activities in dynamics
www.ratingpro.org
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada IRI
President Parliament Government Oblast state administration
City Head City council Executive committee Oblast council
2015 2016 2017
38% 25% 18%
2015 2016 2017
27% 16% 10%
2015 2016 2017
27% 13% 13%
2015 2016 2017
22% 24% 21%
2015 2016 2017
35% 41% 49%
2015 2016 2017
30% 33% 35%
2015 2016 2017
25% 27% 32%
2015 2016 2017
22% 25% 22%
of the respondents who approve the activities of the institution
% (average indicator for all the cities)

17. Level of approval of the institutions activities in dynamics
www.ratingpro.org
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada IRI
Army National Guard Police (militia)
Courts Prosecutors office
2015 2016 2017
63% 62% 61%
2015 2016 2017
54% 52% 48%
2015 2016 2017
22% 38% 42%
2015 2016 2017
12% 13% 12%
2015 2016 2017
13% 13% 11%
of the respondents who approve the activities of the institution
% (average indicator for all the cities)

18. Level of approval of the institutions activities in dynamics
www.ratingpro.org
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada IRI
of the respondents who approve the activities of the institution
% (average indicator for all the cities)
Church NGOs OSBB, OSN
Local media National media
2015 2016 2017
61% 63% 62%
2015 2016 2017
52% 51% 53%
2015 2016 2017
38% 35% 42%
2015 2016 2017
49% 51% 49%
2015 2016 2017
48% 47% 47%

19. Comparison of the rates of city development according to mayor
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariuplo
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Index of satisfaction with the quality of
public goods and services
where 1 is «terrible», 2 – «bad», 3 – «average»,
4 – «good», and 5 – «excellent»
45-54% 35-44% 25-34% 15-24%>55% 5-14%
think that things in the city
are going in the right direction
60-69% 50-59% 40-49% 30-39%>70% 20-29%
satisfied with the mayor,
elected during the last elections
www.ratingpro.org
3.1 3.0 2.9 2.8>3.2 2.7
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada IRI

20. The spread of corruption at the local level
www.ratingpro.org
Іndex of frequency of corruption acts
Had to do a favor, give a gift or pay a bribe to a local official
in order to get service or document
where 3 is «more than 5 times», 2 – «3-5 times», 1 – «1-2 times», 0 – «never»
Dynamics of changes in Index (2016-2017)
of frequency of corruption acts
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytsky
Odesa
Mykolaiv
Kherson
Chernivtsi
0,1
0,1
0,3
0,3
0,3
0,4
0,4
0,4
0,4
0,4
0,4
0,4
0,4
0,4
0,4
0,5
0,5
0,5
0,5
0,5
0,5
0,6
0,7
0,7
Severodonetsk
Mykolaiv
Lviv
Kherson
Sumy
Vinnytsia
Zhytomyr
Cherkasy
Chernihiv
Lutsk
Kyiv
Ivano-Frankivsk
Chernivtsi
Odesa
Kropyvnytskyi
Poltava
Rivne
Ternopil
Dnipro
Mariupol
Zaporizhia
Kharkiv
Uzhgorod
Khmelnytskyy
Situation has worsened
Situation has not changed
Situation has improved
Dynamics of changes in Index
of frequency of corruption acts
(average index for all cities is shown)
0,5
2015
0,4
2016
0,4
2017
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada IRI

21. www.ratingpro.org
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada. IRI
Comparison of the levels of corruption
and pessimism towards its reduction
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Index of frequency of corruption acts
Had to do a favor, give a gift or pay a bribe to a local official
in order to get service or document
where 3 is «more than 5 times», 2 – «3-5 times», 1 – «1-2 times», 0 – «never»
Value higher than average
Value lower than average
Level of pessimism towards corruption reduction
Do not see any effective measures to decrease corruption because are convinced that
nothing will help because municipal authorities are powerless,
as anti-corruption efforts fully depend on central authorities
0,4
Value higher than average
Value lower than average
28%
0,1 0,7
10% 52%

22. www.ratingpro.org
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada. IRI
European integration moods in the cities
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano
-Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
80-90%
70-79%
60-69%
50-59%
40-49%
30-39%
20-29%
70-79%
60-69%
50-59%
40-49%
30-39%
20-29%
10-19%
average % for all the cities
2015
63%
2016
54%
2017
57%
(22 cities) (24 cities) (24 cities)
Support for Ukraine joining NАТО
Support for the economic integration of Ukraine
with the European Union
average % for all the cities
2015
49%
2016
41%
2017
47%
(22 cities) (24 cities) (24 cities)

23. Usually move around the city
www.ratingpro.org
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada. IRI
0%
10%
20%
30%
40%
50%
60%
70%
80%
Severodonetsk
Uzhgorod
Kherson
Rivne
Ivano-Frankivsk
Kropyvnytskyi
Poltava
Cherkasy
Zhytomyr
Lviv
Chernivtsi
Ternopil
Khmelnytskyy
Lutsk
Odesa
Kharkiv
Mariupol
Chernihiv
Vinnytsia
Dnipro
Mykolaiv
Sumy
Zaporizhia
Kyiv
By public transport
By car
On foot
By bicycle

24. Level of comfort while moving around the city
www.ratingpro.org
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada. IRI
Index of comfort while moving around the city
where 1 is «terrible», 2 – «bad», 3 – «average», 4 – «good», and 5 – «excellent»
2,6
2,7
2,7
2,7
2,8
2,8
2,9
2,9
2,9
3,0
3,0
3,0
3,0
3,1
3,1
3,2
3,2
3,2
3,3
3,3
3,3
3,4
3,4
3,6
Kherson
Kropyvnytskyi
Chernivtsi
Odesa
Uzhgorod
Sumy
Mykolaiv
Zaporizhia
Cherkasy
Kyiv
Zhytomyr
Poltava
Severodonetsk
Dnipro
Ivano-Frankivsk
Kharkiv
Lviv
Khmelnytskyy
Ternopil
Chernihiv
Rivne
Mariupol
Lutsk
Vinnytsia

25. Experience of travels outside own city
www.ratingpro.org
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada. IRI
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
0%5%10%15%20%25%30%35%40%45%50%55%60%65%70%75%
Have traveled over the last 5 years outside the city to...
countries of Europe
CIS countries
resorts abroad
other regions of Ukraine
(Egypt, Turkey, Bulgaria, etc.)
Severodonetsk
17%average %
for all the cities
20%
16%
63%

26. Experience of travels to other oblast centers of Ukraine
www.ratingpro.org
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada. IRI
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherksay
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
from Lutsk
from Lviv
from Uzhgorod
from Ternopil
from Iv.-Frankivsk
from Rivne
from Khmelnytskyy
from Chernivtsi
0%5%10%15%20%25%30%35%40%45%50%55%60%65%70%75%
Have visited other cities over the last 5 years
citizens of the West of Ukraine
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi

27. Experience of travels to other oblast centers of Ukraine
www.ratingpro.org
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada. IRI
from Chernihiv
from Zhytomyr
from Vinnytsia
from Kyiv
from Cherkasy
from Sumy
from Poltava
from Kropyvnytskyi
0%5%10%15%20%25%30%35%40%45%50%55%60%65%70%75%
Have visited other cities over the last 5 years
citizens of the Center of Ukraine
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi

28. Experience of travels to other oblast centers of Ukraine
www.ratingpro.org
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada. IRI
from Kharkiv
from Dnipro
from Zaporizhia
from Mariupol
from Severodonetsk
from Odesa
from Mykolaiv
from Kherson
0%5%10%15%20%25%30%35%40%45%50%55%60%65%70%75%
Have visited other cities over the last 5 years
citizens of the South and East of Ukraine
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi

29. www.ratingpro.org
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada. IRI
Values
State should take more
responsibility in taking care
of life of every citizen
People should take
more responsibility in taking care
of their lives
64%
28%
Income of population should
be made more equal
Individual activities of citizens
should be stimulated through
possibility of income increase
41% 49%
State property
in business and industry
should be increased
Private property
in business and industry
should be increased
49%
33%
State should
control (regulate)
more activities of businesses
State should provide
more freedom for
development of businesses
33% 56%
average % for all the cities

30. www.ratingpro.org
The International Republican Institute
www.IRI.org | @IRI_Polls
Government
of Canada
Survey of Sociological Group «Rating», Mar. 2015 (17,600 resp.), Feb. 2016 (19,200 resp.), and Feb. 2017 (19,200 resp.)
Conducted on order of the International Republican Institute (IRI) with support of the Government of Canada. IRI
Comparison of the support for EU and democratic model
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
Support for the economic integration of Ukraine
with the European Union
A democratic system of governance
is more important than a prosperous economy
Kyiv
Severodonetsk
Mariupol
Kharkiv
Poltava
Sumy
Chernihiv
Zhytomyr
Zaporizhia
Dnipro
Rivne
Lutsk
Lviv
Uzhgorod
Ivano-
Frankivsk
Ternopil
Khmelnytskyy
Vinnytsia
Cherkasy
Kropyvnytskyi
Odesa
Mykolaiv
Kherson
Chernivtsi
>70%
60-70%
50-59%
40-49%
30-39%
20-29%
>1.7
1.6-1.7
1.4-1.5
1.2-1.3
1.0-1.1
0.8-0.9
Index where a democratic system is
«definitely more important» – 3, «somewhat more important » – 2;
a prosperity is «somewhat more important » – 1, «definitely more important» – 0