A new kind of industrial revolution is upon us, as digital technologies redefine business strategy and operational execution. Executives are under pressure to innovate and make smart investments in game-changers like the Internet of Things (IoT), mobility, cloud computing and analytics. Challenges remain, such as talent issues, data security and more. And while some industries are embracing a transformation agenda – redefining core processes and creating new business models for competitive advantage – others are lagging behind. What can executives do to stay at the forefront of the digital operations revolution?
Digital Transformation (Implications for the CXO)Anant Desai
Digital transformation refers to the organizational change that occurs through the use of digital technologies and business models to improve the organizational performance.
In today’s globalized, competitive marketplace, being able to leverage technology to deliver faster turnaround times, meet lower pricing goals and provide customizable options can mean the difference between sustainability and irrelevancy. In this ebook, we’ll explore some of the leading solutions transforming the manufacturing industry:
- Automation for cost savings
- 3D printing for improved productivity
- Smart data for quality assurance
- Connectivity for safety and communication
- Security solutions to protect it all
Learn more: http://ms.spr.ly/6006Twegg
Accenture 2017 Global Risk Study: Banking Key Trends Infographicaccenture
To keep pace in a decade of disruption, banking industry respondents in the Accenture 2017 Global Risk Management Study are investing in technology, integration and talent to drive value from their risk functions. View the top challenges impacting risk function effectiveness and how banks are responding.
Learn more about Banking results from the 2017 Global Risk Study: https://accntu.re/2jHhdS7
In ancient times – February 2020 – EMA research found that more than 50% of IT leaders surveyed were considering new ITSM platforms in the near future. That future arrived with a bang as IT organizations turbo-pivoted to deliver and support unprecedented levels and types of services to a global workforce suddenly working from home.
These slides—based on the webinar from EMA Research and ServiceNow—provide an informed look at building ITSM initiatives that will support business at the speed of life.
How Companies Can Move AI from Labs to the Business CoreCognizant
APAC and Middle East organisations have big expectations from AI, but they’re only just getting started. To realise the full potential of AI-led innovation, they must rapidly, but smartly, scale their deployments and embrace a strong ethical foundation, keeping a close eye on the human implications and cultural changes required to convert machine intelligence from lofty concept to business reality.
Digital Transformation (Implications for the CXO)Anant Desai
Digital transformation refers to the organizational change that occurs through the use of digital technologies and business models to improve the organizational performance.
In today’s globalized, competitive marketplace, being able to leverage technology to deliver faster turnaround times, meet lower pricing goals and provide customizable options can mean the difference between sustainability and irrelevancy. In this ebook, we’ll explore some of the leading solutions transforming the manufacturing industry:
- Automation for cost savings
- 3D printing for improved productivity
- Smart data for quality assurance
- Connectivity for safety and communication
- Security solutions to protect it all
Learn more: http://ms.spr.ly/6006Twegg
Accenture 2017 Global Risk Study: Banking Key Trends Infographicaccenture
To keep pace in a decade of disruption, banking industry respondents in the Accenture 2017 Global Risk Management Study are investing in technology, integration and talent to drive value from their risk functions. View the top challenges impacting risk function effectiveness and how banks are responding.
Learn more about Banking results from the 2017 Global Risk Study: https://accntu.re/2jHhdS7
In ancient times – February 2020 – EMA research found that more than 50% of IT leaders surveyed were considering new ITSM platforms in the near future. That future arrived with a bang as IT organizations turbo-pivoted to deliver and support unprecedented levels and types of services to a global workforce suddenly working from home.
These slides—based on the webinar from EMA Research and ServiceNow—provide an informed look at building ITSM initiatives that will support business at the speed of life.
How Companies Can Move AI from Labs to the Business CoreCognizant
APAC and Middle East organisations have big expectations from AI, but they’re only just getting started. To realise the full potential of AI-led innovation, they must rapidly, but smartly, scale their deployments and embrace a strong ethical foundation, keeping a close eye on the human implications and cultural changes required to convert machine intelligence from lofty concept to business reality.
Accenture Technology Vision 2019 Ireland Findings: The Post Digital Era is Hereaccenture
Accenture's Technology Vision 2019 surveyed over 100 Irish business and IT executives to identify five distinct trends in digital transformation that are impacting business leaders today.
DARQ power driving value for the Communications Industry accenture
Accenture’s latest research for our Technology Vision 2019, our annual checkpoint on the technology priorities which businesses should start planning for now, offers the first trend as “DARQ power”. This research and our work with the leading CSPs across the globe mean that we firmly believe that distributed ledger technology, artificial intelligence (AI), extended reality (XR) and quantum computing will be the next set of new technologies to spark a step change in allowing the reimagination of entire industries. Read more about this trend and the research results for the Communications Industry here: www.accenture.com/telcoblockchain
Accenture 2017 Global Risk Study: Japan Banking & Capital Markets Key Trends ...accenture
This Japan infographic is a supplement to the Global Risk Management Study Banking and Global Capital Markets reports and summary presentations. It highlights key trends data based on answers from the study’s Japan-based banking and capital markets respondents. Download the full Banking report (https://accntu.re/2jHhdS7) or Capital Markets report (https://accntu.re/2w54j1R).
Industry X.0: Unlocking the Power of Digital in Plant Operations accenture
The Accenture 2017 Digital Technology in Chemical Plant Operations Survey 2017 shows digital technology is beginning to play a pivotal role in plant operations. Digital adoption is increasing and more firms recognize the financial and operational value. The study provides a perspective on where the industry is today and where it plans to go in the future and offers insights into how chemical companies can focus efforts on their digital journey.
Industrial equipment companies, the products they create, and the ecosystems in which they operate are becoming more connected by the day. This connectivity provides an opportunity for industrial equipment manufacturers but also the risk of cyber attacks. Read the three steps are important for industrial equipment companies that want to achieve cyber resilience.
Talent Augmentation: Through Intelligent Process Automation, Smart Robots Ext...Cognizant
Process automation is moving from the factory floor to the world of knowledge work. But robots can't do it alone. Companies that calibrate smart people with smart machines are already achieving higher productivity and superior business results.
Workload automation (WLA) software is one of the critical tools required to run an effective IT operation.
These slides—based on the webinar hosted by leading IT research firm EMA and Broadcom—delve into changes to the operating model for IT and benefits of automation intelligence.
The Roadmap to Becoming a Top Performing Organization in Managing IT OperationsDigital Enterprise Journal
Research study - the key findings of Digital Enterprise Journal's research study based on insights from more than 800 organizations.
Author: Bojan Simic, President and Chief Analyst, Digital Enterprise Journal
The new rules of engagement are being written by Communications Service Providers’ customers. Releasing trapped value to make investments in future B2C and B2B growth is urgent in order to survive.
Digital disruption is a top-of-mind issue in the C-suites of every industry. Senior executives of traditional firms are looking over their shoulders and wondering if they are in the crosshairs of a digital insurgent.
Accenture Technology Vision 2019 Ireland Findings: The Post Digital Era is Hereaccenture
Accenture's Technology Vision 2019 surveyed over 100 Irish business and IT executives to identify five distinct trends in digital transformation that are impacting business leaders today.
DARQ power driving value for the Communications Industry accenture
Accenture’s latest research for our Technology Vision 2019, our annual checkpoint on the technology priorities which businesses should start planning for now, offers the first trend as “DARQ power”. This research and our work with the leading CSPs across the globe mean that we firmly believe that distributed ledger technology, artificial intelligence (AI), extended reality (XR) and quantum computing will be the next set of new technologies to spark a step change in allowing the reimagination of entire industries. Read more about this trend and the research results for the Communications Industry here: www.accenture.com/telcoblockchain
Accenture 2017 Global Risk Study: Japan Banking & Capital Markets Key Trends ...accenture
This Japan infographic is a supplement to the Global Risk Management Study Banking and Global Capital Markets reports and summary presentations. It highlights key trends data based on answers from the study’s Japan-based banking and capital markets respondents. Download the full Banking report (https://accntu.re/2jHhdS7) or Capital Markets report (https://accntu.re/2w54j1R).
Industry X.0: Unlocking the Power of Digital in Plant Operations accenture
The Accenture 2017 Digital Technology in Chemical Plant Operations Survey 2017 shows digital technology is beginning to play a pivotal role in plant operations. Digital adoption is increasing and more firms recognize the financial and operational value. The study provides a perspective on where the industry is today and where it plans to go in the future and offers insights into how chemical companies can focus efforts on their digital journey.
Industrial equipment companies, the products they create, and the ecosystems in which they operate are becoming more connected by the day. This connectivity provides an opportunity for industrial equipment manufacturers but also the risk of cyber attacks. Read the three steps are important for industrial equipment companies that want to achieve cyber resilience.
Talent Augmentation: Through Intelligent Process Automation, Smart Robots Ext...Cognizant
Process automation is moving from the factory floor to the world of knowledge work. But robots can't do it alone. Companies that calibrate smart people with smart machines are already achieving higher productivity and superior business results.
Workload automation (WLA) software is one of the critical tools required to run an effective IT operation.
These slides—based on the webinar hosted by leading IT research firm EMA and Broadcom—delve into changes to the operating model for IT and benefits of automation intelligence.
The Roadmap to Becoming a Top Performing Organization in Managing IT OperationsDigital Enterprise Journal
Research study - the key findings of Digital Enterprise Journal's research study based on insights from more than 800 organizations.
Author: Bojan Simic, President and Chief Analyst, Digital Enterprise Journal
The new rules of engagement are being written by Communications Service Providers’ customers. Releasing trapped value to make investments in future B2C and B2B growth is urgent in order to survive.
Digital disruption is a top-of-mind issue in the C-suites of every industry. Senior executives of traditional firms are looking over their shoulders and wondering if they are in the crosshairs of a digital insurgent.
Devoteam itsmf 2021 - from business automation to continuous value-driven i...itSMF Belgium
The race for enterprise business process digitalization is raging. IT is often left behind as enterprise budgets for innovation are shifting towards business teams.
During this session, we will present the challenges and our field-tested approaches to catch-up and how to take this opportunity to create new app factories. All the while using low-code and RPA platforms.
You will discover how to capture business demands, and create an operating model for your IT department to stay in control of the applications being deployed, while bringing value at speed.
How to build an it transformation roadmapInnesGerrard
An estimated 80 percent of #businesses will need to transform their current IT efforts to keep up with new business expectations and technological developments. These include investments such as cloud computing, IoT and BigData projects.
Welcome to the future of the Internet of Things. IoT Viewpoints 2018 is a collection of Ovum’s newest thought leadership on emerging IoT trends, technologies and opportunities.
Are you exploring the best way for your business to save expenses, enhance margin, or reinvest in the coming years? Check out the top technological advancements in business that are beneficial for business expansion and that result in a technology roadmap that has an impact on a number of the organization's strategic goals.
For more information, see: https://www.albiorixtech.com/blog/technology-trends-in-business/
#technology #technologytrends #webappdevelopment #mobileappdevelopment #softwaredevelopment
Organizations today are discovering new realities around the cloud and data center, IT supply chain management, the modern workplace and digital transformation. For the 2019 Insight Intelligent Technnology™ Index, we surveyed 400 IT professionals to assess how they’re optimizing technology to unlock these growth opportunities. Explore the key takeaways.
IoT: Powering the Future of Business and Improving Everyday LifeCognizant
New survey shows IoT at scale is a critical path, but many companies struggle to realize value. See how 10 companies are overcoming these challenges and succeeding in the new normal.
Facing unprecedented demand, Communications Service Providers stepped up. Along with transformational changes such as network cloudification, private networks and 5G, CSPs find themselves at a crucial turning point. Learn more.
Moving Forward: Harnessing data to improve business outcomes in travel and tr...Susanna Harper
Smarter transportation can improve customer service, operate more efficiently, and assure safety. IBM is helping clients in all modes of travel and transportation harness their data using the power of analytics to address these challenges.
Game, set and perfect match. Wimbledon and IBMSusanna Harper
Game, set and perfect match. Wimbledon and IBM.
How IBM solutions help enhance the experience for tennis
fans and increase efficiency during Wimbledon and how
these solutions can be applied to your business
The IBM® X-Force® research team of security experts investigates security threats, vulnerabilities and exploits to develop technologies to address tomorrow’s security challenges and deliver countermeasure technologies for today’s security problems while educating the public about emerging Internet threats.
You who run our financial and energy systems; who design, build and fly our planes, run our trains, manage our cities; who cure us, feed us, clothe us, entertain us and keep us safe; who teach our children.
As a professional, you are driven always to advance, and to make a difference through your work. Which is why this moment is so extraordinary for you.
Every profession in every industry in every part of the world is changing, simultaneously. You are drawing on a wealth of new data, knowledge, insights and tools. You are being equipped to rethink your job, and freed to do your life’s work.
We have reinvented IBM for this moment—to fuel your dreams with Watson, with IBM Cloud, with deep expertise, with trust. We believe in your ambition to be the best in your profession. And we believe that you can make our world healthier, safer, more productive, more creative, fairer.
That is a world we all want to live in. The world you’re building, with IBM.
IBM Executive Report - New lessons on building the consumer products brand ex...Susanna Harper
Are consumer products (CP) companies about to have their Hollywood moment? Studios traditionally have been dream factories for consumers in a linear supply chain consisting of theaters and retail. But the combination of digital technology and Millennials has radically altered the entertainment industry. To reach increasingly empowered consumers, Hollywood is now a content creator at the center of a digital ecosystem, with business models that range from retail to direct-to-consumer. Similarly, for CP companies, time, technology, changing consumer lifestyles, as well as disruptive competitors, are creating new opportunities beyond the traditional. To take advantage, they must use digital technologies and secure the broadest possible ecosystem of business partners to create compelling brand experiences, drive purchase behavior and create unbreakable bonds with consumers.
CEVA Logistics: Creating headroom for growth with 90 percent faster reactions...Susanna Harper
CEVA Logistics: Creating headroom for growth with 90 percent faster reactions to seasonal peaks in EDI requirements.
CEVA Logistics is migrating its electronic data interchange services to a high-performance IBM Sterling B2B Integration Services platform in the cloud—enabling it to ensure consistently high availability even during seasonal peaks in logistics demand and lay a stable foundation for growth.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024
Thinking out of the toolbox full deck
1. Institute for Business Value
How digital technologies are powering the operations revolution
Thinking out of the toolbox
Study Findings
2. The need for deep change
A new kind of industrial revolution is upon us, as digital technologies redefine business strategy and
operational execution. Executives are under pressure to innovate and make smart investments in game-
changers like the Internet of Things (IoT), mobility, cloud computing and analytics. Challenges remain,
such as talent issues, data security and more. And while some industries are embracing a
transformation agenda – redefining core processes and creating new business models for competitive
advantage – others are lagging behind. What can executives do to stay at the forefront of the digital
operations revolution?
3. Institute for Business Value
To learn more about this digital revolution, we surveyed 750
executives. They are retooling and reinventing their operations
A wide range of industries Across the world
3
Q1. What is your firm’s industry segment?
Q2. Where are you located?
Q3. What is your job title?
4. Institute for Business Value
Contents
Digital transformation demands a new operations strategy
– Recommendations for building a digital operations strategy
Keeping data safe
– Recommendations for digital operations security
You still need people in a digital world
– Recommendations to get back on the human track
Summary: Blurring traditional industry boundaries
4
5. Institute for Business Value
5
Aside from economic conditions, technology change is the TOP
global trend expected to have an impact over the next 3 years
Tech and talent are top-of-mind issues
Technology and
the largest non-
factors expecte
impact over the
years.
Executives from
and Governmen
more likely to ci
top area of impa
50%, respective
Availability of sk
ranks much hig
execs (48%).
Select up to 3
Q8. Which global trends do you expect to have the greatest impact on your firm over the next three years?
Tech and talent are top-of-mind issues
Technology an
the largest non
factors expect
impact over th
years.
Executives fro
and Governme
more likely to
top area of imp
50%, respectiv
Availability of s
ranks much hi
execs (48%).
Select up to 3
6. Institute for Business Value
There is a rapid evolution upon us to develop and execute integrated
digital strategies
6
Q11. Which of the following describes your firm’s digital operations strategy today?
7. Institute for Business Value
7
New technologies are here to stay and companies are solid in their
investments
Q10. How important are the following technology trends to your company’s business strategy?
Q13/Q15. Which of the following digital operations initiatives have received the greatest level of investment over the past 3 years? Next 3 years? Select up to 3.
Investment levels reflect early stage of m
Select up to 3 for each time period
Cloud
BD&A
IoT
Mobile
Social
M2M
Cognitive
Additive
Drones
Location
Robotics
Investment levels reflect early st
Top investmentsTop technology trends
Big Data and Analytics
Location technologies (RFID)
Cognitive computing
Collaboration & social
technologies
Machine-to-Machine connectivity
Cloud computing
Mobile technologies & applications
Internet of Things
Drones
Additive manufacturing (3D printing)
Robotics
34%
34%
30%
28%
27%
20%
22%
19%
16%
5%
“Highly important responses”
First Tier
Second Tier
Third Tier
35%
8. Institute for Business Value
8
Predictive analytics is being applied to a large range of application
areas
Q22. How mature are your applications of predictive analytics in the following areas?
“Quite developed” and “Highly developed” responses
Maturity is growing across a number of areas, with
continued investments
9. Institute for Business Value
Recommendations
•Think beyond the “possible”.
Digital operations require new
technologies, a cultural vision
and new ways of working.
•Crunch the numbers. Build a
robust analytics components
into your strategy.
•Look to the marketplace.
Understand how customer
needs affect your operating
model design.
Digital transformation
demands a new operations
strategy
9
The financial impact of implementing digital operations is vast, as new technologies bring an
enhanced level of automation, control, and quality. Competitive advantage tops the list.
Case: A major aircraft manufacturer
10. Institute for Business Value
US Aerospace manufacturer uses predictive analytics and IoT
sensors to maximize insight and prevent costly aircraft-on-ground
events
US-based aircraft engine manufacturer collects a vast amount of data about its engines
through various databases and sensors, but it had no holistic way of integrating/analyzing the
information to proactively address engine issues.
The Predictive Maintenance and Quality solution, an analytics platform, creates models to
predict the propensity for different types of aircraft-on-ground engine events, allowing the
company to proactively prevent costly engine shutdowns and repairs.
Benefits:
100% prediction of aircraft-on-the-ground events for high-risk engines
97% accuracy in predicting engine events that lead to airline disruption
$Millions in extrapolated cost savings
10
11. Institute for Business Value
Contents
Digital transformation demands a new operations strategy
– Recommendations for building a digital operations strategy
Keeping data safe
– Recommendations for digital operations security
You still need people in a digital world
– Recommendations to get back on the human track
Summary: Blurring traditional industry boundaries
11
12. Institute for Business Value
But companies haven’t adequately addressed security –
CyberSecurity threat is the top challenge
12
Security is top investment
in the next 3 years52%
Concerned with the threat
of cyber security risk
Q20. To what extent do the following present a challenge as you develop these digital operations initiatives?
13. Institute for Business Value
13
Q12. What steps, if any, have you taken to transform your company’s strategy around digital operations? Select all that apply.
Is this a labor-less revolution?
While talent issues may be on executives’ radar, relatively few are
turning thought into action
14. Institute for Business Value
Recommendations
•Think beyond the “possible”.
Digital operations require new
technologies, a cultural vision
and new ways of working.
•Crunch the numbers. Build a
robust analytics components
into your strategy.
•Look to the marketplace.
Understand how customer
needs affect your operating
model design.
•Build your baseline. Evaluate
use cases and risk profiles to
develop security requirements.
•Don’t reinvent the wheel.
Use familiar techniques and
technologies to meet new
challenges.
•Create a trusted ecosystem.
Consider the entire landscape
of devices, networks and
applications when assessing
security scope.
Digital transformation
demands a new operations
strategy
Keep data safe
14
The financial impact of implementing digital operations is vast, as new technologies bring an
enhanced level of automation, control, and quality. Competitive advantage tops the list.
Case: A major aircraft manufacturer Case: Large industrial conglomerate
15. Institute for Business Value
Cyber Security is the protection of an organization and its assets from
electronic attack to minimize the risk of business disruption
What use to be an IT concern, is now very much a concern of all C-suite executives and their
direct reports.
A cyber attack can happen to a business anytime, anywhere; if not quickly detected and
halted, companies stand to lose not only millions in revenue but also customer goodwill. A
large conglomerate in the Asia Pacific region, has grown to encompass numerous subsidiary
businesses in the automotive, leisure, logistics, chemical and airline sectors. The executives
wanted to proactively respond to even the most minor security incidents because of potential
impact, especially subsidiaries in the airline and transportation industries.
The company implemented a Cyber Security solution to centrally monitor and analyze network
traffic and data from its subsidiaries’ disparate operational systems. This provides the high-
level view and real-time insight management needs to spot potential threats early, quickly act
to mitigate the current threat and implement predictive and proactive measures to prevent
further attacks.
Benefits: real-time analysis to detect threats immediately reduces Cyber Security vulnerability.
15
16. Institute for Business Value
Contents
Digital transformation demands a new operations strategy
– Recommendations for building a digital operations strategy
Keeping data safe
– Recommendations for digital operations security
You still need people in a digital world
– Recommendations to get back on the human track
Summary: Blurring traditional industry boundaries
16
17. Institute for Business Value
17
Q12. What steps, if any, have you taken to transform your company’s strategy around digital operations? Select all that apply.
Is this a labor-less revolution?
While talent issues may be on executives’ radar, relatively few are
turning thought into action
18. Institute for Business Value
18
Business initiatives center on innovation and growth – not people
Q9. Which business initiatives do you expect to be of greatest importance to your firm over the next three years?
Increasing innovation, entering new markets and customer responsiveness –
all growth stories – are top-ranked business initiatives for the coming years
19. Institute for Business Value
19
Cultures are shifting to support digital operations
Q25. Thinking again about your digital operations strategy as a whole, to what extent do you agree with the following statements?
“Agree” and “Strongly agree” responses
20. Institute for Business Value
Recommendations
•Think beyond the “possible”.
Digital operations require new
technologies, a cultural vision
and new ways of working.
•Crunch the numbers. Build a
robust analytics components
into your strategy.
•Look to the marketplace.
Understand how customer
needs affect your operating
model design.
•Build your baseline. Evaluate
use cases and risk profiles to
develop security requirements.
•Don’t reinvent the wheel.
Use familiar techniques and
technologies to meet new
challenges.
•Create a trusted ecosystem.
Consider the entire landscape
of devices, networks and
applications when assessing
security scope.
•Make people part of the plan.
Find capabilities and talents that
will create differentiation.
•Recognize that you get what
you pay for. Invest in a digital
talent management program to
recruit and train for the right
skills.
•Embrace cultural change.
Digital transformation requires a
disciplined change management
program.
Digital transformation
demands a new operations
strategy
Keep data safe You still need people in a
digital world
20
The financial impact of implementing digital operations is vast, as new technologies bring an
enhanced level of automation, control, and quality. Competitive advantage tops the list.
Case: A major aircraft manufacturer Case: Large industrial conglomerate Case: Steel manufacturer
21. Institute for Business Value
A steel manufacturer based in Japan implements a truly integrated
digital operations strategy . . . including a plan for people
Business challenge: This manufacturer realized that to maximize operations, standardize
processes and improve product quality, they needed to share best practices and technical
skills/knowledge across business units.
Solution: They implemented a cognitive computing solution, which combines content and
data from many sources. Recommending a course of action, the solution helps workers
transfer skills and share knowledge with colleagues in other divisions and ironworks locations,
easing employee transitions and improving product development processes.
Benefit: Recognizes trends in design and manufacturing processes, leading to improvements
in product quality. Conveys know-how of experienced engineers throughout the enterprise,
accelerating rapid skills transfer.
21
22. Institute for Business Value
Contents
Digital transformation demands a new operations strategy
– Recommendations for building a digital operations strategy
Keeping data safe
– Recommendations for digital operations security
You still need people in a digital world
– Recommendations to get back on the human track
Summary: Blurring traditional industry boundaries
22
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23
Some industries are leaping ahead, while others consternate
Digital transformation industry maturity at a glance
Q10. How important are the following technology trends to your company’s business strategy?
Q17. How mature are your applications of digital operations in the following areas today?
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25
Digital operations building blocks are relatively mature
digital ops, while manufacturing and fleet management are least developed.
High performers are more likely to say applications are mature across these areas.
Industries report varying levels of maturity across these areas. Electronics (60%) and
Government (55%) are least likely to say customer order tracking is mature, while Retail
lags in security and surveillance and emergency management.
Digital ops building blocks are relatively mature
Customer order tracking and security/surveillance are the most mature applications of
digital ops, while manufacturing and fleet management are least developed.
High performers are more likely to say applications are mature across these areas.
Industries report varying levels of maturity across these areas. Electronics (60%) and
Government (55%) are least likely to say customer order tracking is mature, while Retail
lags in security and surveillance and emergency management.
Q17. How mature are your applications of digital operations in the following areas today?
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26
Early gains are in productivity, efficiency and innovation
value in terms of creating new business models (17%). On the other hand, many firms say
they have created new business models to transform around digital ops (see Q12).
High performers are significantly more likely to say they are seeing good or significant value
from their investments—88% say they are achieving competitive advantage.
Early gains in productivity, efficiency, and innovation
The payoff from these wins comes in achieving competitive advantage.
Respondents are most likely to say that these digital ops initiatives have had limited or no
value in terms of creating new business models (17%). On the other hand, many firms say
they have created new business models to transform around digital ops (see Q12).
High performers are significantly more likely to say they are seeing good or significant valu
from their investments—88% say they are achieving competitive advantage.
Q14. From the top three investments, to what extent have you seen value in the following areas from these investments to date?
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27
Expectations remain fairly constant over the next three years, with
greater focus on innovation
Q16. From the top three investments in the next 3 years, to what extent do you expect to see value in the following areas from these investment?
Early gains in productivity, efficiency, and innovation
The payoff from these wins comes in achieving competitive advantage.
Respondents are most likely to say that these digital ops initiatives have had limited or no
value in terms of creating new business models (17%). On the other hand, many firms say
they have created new business models to transform around digital ops (see Q12).
High performers are significantly more likely to say they are seeing good or significant valu
from their investments—88% say they are achieving competitive advantage.
are similarly unchanged.
Competitive advantage, operational efficiency, and workforce productivity will remain top
areas of impact—but increasing innovation will be more affected in the next three years.
Past success informs expectations for tomorrow—high performers expect to see more
value from investments than their less-successful peers.
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28
Firms are continuing to invest in applying the new technologies to
their digital operations
Q18. In which applications of digital operations do you expect to invest most in three years?
Security spending remains a priority
Executives are already fairly confident in their security and surveillance skills relative to
other areas (see Q17), but continued investment over the next three years shows that firms
are not letting their guards down.
Energy management is more important to Electronics (46%) and Energy/Utilities (44%)
firms, while Automotive companies are more focused on inventory and warehouse control
(44%) and facility management (42%).
Q18. In which applications of digital operations do you expect to invest most in three years?
Select up to 3
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29
Digital operations drive efficiency and customer service
Q19. What are the biggest benefits you expect to achieve from these applications of digital operations in the next three years?
Digital ops drives efficiency and customer service
Energy/Utilities f
more likely to cit
operational effici
benefit (62%); Au
Government are
cite better custom
North American
firms are more li
increased opera
efficiency and be
chain manageme
logistics. Meanw
American firms a
to expect better
service (35%).
Select 3
Digital ops drives efficiency and customer service
Energy/Utilities firms are m
more likely to cite increase
operational efficiency as a
benefit (62%); Automotive
Government are more like
cite better customer servic
North American and APAC
firms are more likely to ex
increased operational
efficiency and better supp
chain management and
logistics. Meanwhile, Nort
American firms are less lik
to expect better customer
service (35%).
Select 3
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Predictive analytics are meant to increase operational efficiency
Q21. Which of the following have been identified as significant drivers of your organization’s predict analytics initiatives over the next 3 years?
Predictive analytics meant to increase operational efficiency
Key benefits of predictive analytics overlap with digital operations. After efficiency, better
customer service and supply chain management are the most significant drivers of these
initiatives.
High performers are more focused on supply chain management and logistics (48%).
Automotive, Consumer Products, and Energy/Utilities are more likely to say better supply
chain management and logistics are a top driver.
European respondents are less likely to cite better supply chain management and logistics
Select up to 4
Predictive analytics meant to increase operational efficiency
Key benefits of predictive analytics overlap with digital operations. After efficiency, better
customer service and supply chain management are the most significant drivers of these
initiatives.
High performers are more focused on supply chain management and logistics (48%).
Automotive, Consumer Products, and Energy/Utilities are more likely to say better supply
chain management and logistics are a top driver.
Select up to 4
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Predictive analytics toolkit is fairly mature
Q22. How mature are your applications of predictive analytics in the following areas?
of areas.
Chemicals/Petroleum are more likely to say their analytical insight (64%) and inventory and
network optimization (61%) is mature.
Latin American firms are more likely to say inventory and network optimization (62%) and
product quality monitoring applications (62%) are mature.
Predictive analytics toolkit is fairly mature
High performers are again more likely to say their applications are mature across a number
of areas.
Chemicals/Petroleum are more likely to say their analytical insight (64%) and inventory and
network optimization (61%) is mature.
Latin American firms are more likely to say inventory and network optimization (62%) and
product quality monitoring applications (62%) are mature.
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Predictive analytics investments focus on foundational uses
Q23. In which applications of predictive analytics do you expect to invest most in three years?
Predictive analytics investments focus on foundationa
Respondents a
working on the
building network
and infrastructu
yet as focused
like warranty an
prognostics.
Consumer Prod
Energy/Utilities
focused on inve
network optimiz
Respondents a
industries are ro
equally likely to
these areas.
Q23. In which applications of predictive analytics do you expect to
invest most in three years?
Select up to 3