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FULL
VALUE.
FULLSTOP
Scale innovation and achieve full value from
your tech investments with Future Systems
TECHIS
EVERYWHERE,
BUTVALUEISN’T.
Copyright © 2019 Accenture. All rights reserved. 2
Today’s C-suite is investing in the latest
technology. However, they struggle to
realize the full value, resulting in an
innovation achievement gap.
WE’VEFOUNDTHEANSWERTOHOW
COMPANIESCANSTRATEGICALLY
USEENTERPRISETECHNOLOGY
Copyright © 2019 Accenture. All rights reserved. 3
8356Companies
20Industries
20Countries
Accenture has conducted its largest enterprise systems survey ever,
studying both “Leaders,” who are building Future Systems, and
“Laggards,” who are investing in—but not scaling—innovation.
Copyright © 2019 Accenture. All rights reserved. 4
ASTAGGERINGDIFFERENCE
INPERFORMANCE.
Companies who are evolving to
Future Systems are growing at
twice the rate of companies who
are unable to scale innovation.
Copyright © 2019 Accenture. All rights reserved. 5
AND,THEDIFFERENCEWILL
CONTINUETOGROW
* Leaders' expected growth is represented by the purple line and Laggards the blue line (self-reported). This illustrative model shows the opportunity cost of not evolving to Future Systems using a company with $10 billion in revenue in 2015.
Copyright © 2019 Accenture. All rights reserved. 6
LEADERSHAVEACLEAR
VISIONFORFUTURESYSTEMS
75%of our respondents say that
systems are breaking down
the boundaries between
data, infrastructure and
applications, between
humans and machines,
and even between
competing organizations.
80%of Leaders agree that
decoupling the entire IT
stack is a key step towards
adaptable systems.
91%of Leaders are extremely
effective at working with
cross-department teams that
combine IT and business to
create customer-centric
solutions.
Boundaryless Adaptable Radically Human1
LEADERS’ MINDSET
2 3
LEADERS AREAHEADOFTHEGAMEIN
ADOPTINGNEWTECHNOLOGIES
Copyright © 2019 Accenture. All rights reserved. 7* Technologies used within the last year, more than a year ago, more than 3 years ago, or more than 5 years ago
Big data analytics
Streaming/real-time data
Cloud SaaS/Software as a service
Internet of Things (IOT)
Cloud IaaS/Infrastructure as a service
Cloud PaaS/Platform as a service
Data Lakes (data repository)
Open Source
Cloud Native Applications (custom)
Top-Down AI (E.g. expert systems,
logic and inference engines)
100%
99%
97%
99%
97%
97%
98%
98%
98%
98%
68%
59%
59%
54%
52%
51%
50%
46%
41%
42%
Leaders Laggards
LEADERS’ MINDSET
Leaders adopt new
technologies earlier,
develop higher levels
of expertise, and
prioritize and sequence
implementations in
optimal ways.
TECHNOLOGIES IMPLEMENTED
Copyright © 2019 Accenture. All rights reserved. 8
Information technology (IT)
Customer / citizen service
New product/service development and
management
Business operations and change management
Marketing and sales of products and services
Finance
Risk and compliance
Supply chain management for products
Human capital/talent management (HR)
Supply chain management for services
Vision and strategic planning
Facilities/Asset management
Public relations (PR) and outreach
92%
84%
86%
84%
80%
75%
81%
81%
80%
80%
78%
75%
68%
41%
35%
23%
26%
26%
25%
20%
20%
18%
17%
15%
14%
12%
Leaders Laggards
LEADERSEXCELATSCALINGINNOVATION
LEADERS’ MINDSET
Leaders target 3X more
of 13 critical business
processes with
technologies they adopt.
PROCESSES TARGETED
THERE’SMETHOD
INTHEMINDSET
Leaders consistently take five key
actions to close their innovation
achievement gaps and rise above
the rest.
1.Adopttechnologies
thatmakeorganizations
fastandflexible
97%
Copyright © 2019 Accenture. All rights reserved. 10
LEADERS’ METHODS
95%
of Leaders have adopted technologies
that allow for the decoupling of data,
infrastructure and applications.
of Leaders have adopted
sophisticated cloud services.
2.Getgrounded
incloudcomputing
3. Recognizedataasboth
anassetandaliability
90%
Copyright © 2019 Accenture. All rights reserved. 11
LEADERS’ METHODS
95%
of Leaders ensure data quality and
continue to enrich their data.
of Leaders systematically track
return on investments in automation
across the organization.
4.Managetechnology
investmentswell–across
theenterprise
5.Findcreativeways
tonurturetalent
87%
Copyright © 2019 Accenture. All rights reserved. 12
LEADERS’ METHODS
73%
of Leaders use AI and advanced
analytics to personalize learning.
of Leaders use experiential learning
at three times the rate of Laggards.
NOWISTHETIME
TOMAKEYOUR
MOVETOFUTURE
SYSTEMS
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