The document discusses different approaches to maintaining the health of a SharePoint implementation, including preventative care, palliative care, and curative care. Preventative care involves proactive measures to mitigate potential issues. Palliative care focuses on reducing symptoms without addressing root causes, which may be used when the underlying issue cannot be determined or solved. Curative care seeks to solve underlying issues and problems so that they no longer exist. The document provides examples of each approach for a scenario where a site collection's content database grows too large.
The Social Enterprise In A Cloud First And Mobile First World - TechFuseRichard Harbridge
Organizations today need to be more responsive. People are more connected than ever before. The world has become a giant network with people sharing, learning, and making decisions on the go at every second. What if you, and every person in your company, could work together like a network? What might that look like and how might social enterprise technology play a role? While many organizations understand the benefits social technology can provide, it’s often not as clear how we can go about implementing these technologies in a way that complements our organizations investments in powerful collaborative technologies like SharePoint. SharePoint is used as an enterprise collaboration platform in almost every organization, yet many organizations are still in the process of deciding why and when they should implement some of the new social capabilities. Organizations may not know how best to leverage social technologies like Yammer with their current investments. We are here to help.
Join Richard Harbridge as he shares Microsoft’s vision for Enterprise Social and the future of work. Richard will explain how and where customers are investing in social, what is changing and important to understand, and what technology investments have been made and are being made by Microsoft to help customers connect and work in a cloud first and mobile first world.
SharePoint Saturday Redmond - The Seven Most Important (Non Technical) ShareP...Richard Harbridge
The document discusses seven non-technical factors for successful SharePoint implementations: 1) Understanding requirements and limitations to make informed decisions; 2) Achieving buy-in from IT and management by addressing their priorities of cost and value; 3) Determining and communicating return on investment both financially and non-financially; 4) Implementing governance through cross-functional teams and deliverables; 5) Taking an iterative approach with communication and support planning; 6) Providing effective training and support through various methods; 7) Improving user adoption by demonstrating value and benefits like mobility and accessibility.
The Social Enterprise In A Cloud First And Mobile First World - SPTechConRichard Harbridge
Organizations today need to be more responsive. People are more connected than ever before. The world has become a giant network, with people sharing, learning, and making decisions on the go at every second. What if you, and every person in your company could work together, like a network? What might that look like and how might social enterprise technology play a role?
While many organizations understand the benefits social technology can provide it’s often not as clear how we can go about implementing these technologies in a way that complements our organizations investments in powerful collaborative technologies like SharePoint. SharePoint is used as an enterprise collaboration platform in almost every organization, yet many organizations are still in the process of deciding why and when they should implement some of the new social capabilities or how best to leverage Social technologies like Yammer with their current investments.
Join Richard Harbridge as he shares Microsoft’s vision for Enterprise Social and the future of work. Richard will explain how and where customers are investing in social, what is changing and important to understand, and what technology investments have been made and are being made by Microsoft to help customers connect and work in a cloud first and mobile first world.
The Social Enterprise in a Cloud First and Mobile First WorldRichard Harbridge
This document provides an overview of working like a network. It begins with introducing the speaker and includes an agenda. The agenda discusses working like a network and valuing connections. The document then discusses how the world has become a network and customers expect more personalized experiences. It suggests listening to conversations, adapting decisions, and growing business by working like a network. The rest of the document discusses product journeys, social software in the workplace, scenarios for collaboration, and next steps. It emphasizes transforming work through both organizational culture and technology.
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these technologies or risk being outpaced by new competitors or changes in the marketplace.
Join Richard Harbridge in an insightful discussion as he explores why collaboration can be challenging in organizations today, what we can do about it together.
The document discusses the importance of developing a comprehensive strategy for implementing SharePoint. It emphasizes that a strategy must have shared objectives, focus on achieving those objectives beyond just launch, and plan for challenges and risks. The presentation provides examples of different types of strategies that should be considered like business, technology, cost management, governance, infrastructure, backup/recovery, performance, support, taxonomy, security, development, integration, adoption, usability, staffing, search, social, and cloud strategies. It stresses that a future-proof SharePoint strategy must be ready to adapt to changes.
Intranets In The Cloud: What You Need To Know - SPSTorontoRichard Harbridge
There is a growing trend of organisations moving to “the cloud” to meet their intranet needs. While many organisations are running their Intranets “on premise”, many are considering entirely cloud-based solutions or running them on platforms like Office 365.
The question for many companies is “should our intranet be built with Office 365?”
In this session Richard Harbridge will explore:
the benefits Office 365 brings to an intranet...
where the issues and challenges will lie...
when and how you may integrate Office 365 with your existing intranet today...
Leading Your Firm To Success With SharePoint & Office 365 - ILTASPSRichard Harbridge
Richard Harbridge will share first-hand experience and advice on the practical application of Microsoft’s cloud technology. Learn what’s changed and why you should use O365 in the future, how best to integrate and leverage your existing investments in technologies and usage patterns, and how these technologies provide significant business value in legal departments and law firms today. What are successful organizations doing to maximize the effects of SharePoint and Office 365? Find out during this eye-opening keynote!
The Social Enterprise In A Cloud First And Mobile First World - TechFuseRichard Harbridge
Organizations today need to be more responsive. People are more connected than ever before. The world has become a giant network with people sharing, learning, and making decisions on the go at every second. What if you, and every person in your company, could work together like a network? What might that look like and how might social enterprise technology play a role? While many organizations understand the benefits social technology can provide, it’s often not as clear how we can go about implementing these technologies in a way that complements our organizations investments in powerful collaborative technologies like SharePoint. SharePoint is used as an enterprise collaboration platform in almost every organization, yet many organizations are still in the process of deciding why and when they should implement some of the new social capabilities. Organizations may not know how best to leverage social technologies like Yammer with their current investments. We are here to help.
Join Richard Harbridge as he shares Microsoft’s vision for Enterprise Social and the future of work. Richard will explain how and where customers are investing in social, what is changing and important to understand, and what technology investments have been made and are being made by Microsoft to help customers connect and work in a cloud first and mobile first world.
SharePoint Saturday Redmond - The Seven Most Important (Non Technical) ShareP...Richard Harbridge
The document discusses seven non-technical factors for successful SharePoint implementations: 1) Understanding requirements and limitations to make informed decisions; 2) Achieving buy-in from IT and management by addressing their priorities of cost and value; 3) Determining and communicating return on investment both financially and non-financially; 4) Implementing governance through cross-functional teams and deliverables; 5) Taking an iterative approach with communication and support planning; 6) Providing effective training and support through various methods; 7) Improving user adoption by demonstrating value and benefits like mobility and accessibility.
The Social Enterprise In A Cloud First And Mobile First World - SPTechConRichard Harbridge
Organizations today need to be more responsive. People are more connected than ever before. The world has become a giant network, with people sharing, learning, and making decisions on the go at every second. What if you, and every person in your company could work together, like a network? What might that look like and how might social enterprise technology play a role?
While many organizations understand the benefits social technology can provide it’s often not as clear how we can go about implementing these technologies in a way that complements our organizations investments in powerful collaborative technologies like SharePoint. SharePoint is used as an enterprise collaboration platform in almost every organization, yet many organizations are still in the process of deciding why and when they should implement some of the new social capabilities or how best to leverage Social technologies like Yammer with their current investments.
Join Richard Harbridge as he shares Microsoft’s vision for Enterprise Social and the future of work. Richard will explain how and where customers are investing in social, what is changing and important to understand, and what technology investments have been made and are being made by Microsoft to help customers connect and work in a cloud first and mobile first world.
The Social Enterprise in a Cloud First and Mobile First WorldRichard Harbridge
This document provides an overview of working like a network. It begins with introducing the speaker and includes an agenda. The agenda discusses working like a network and valuing connections. The document then discusses how the world has become a network and customers expect more personalized experiences. It suggests listening to conversations, adapting decisions, and growing business by working like a network. The rest of the document discusses product journeys, social software in the workplace, scenarios for collaboration, and next steps. It emphasizes transforming work through both organizational culture and technology.
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these technologies or risk being outpaced by new competitors or changes in the marketplace.
Join Richard Harbridge in an insightful discussion as he explores why collaboration can be challenging in organizations today, what we can do about it together.
The document discusses the importance of developing a comprehensive strategy for implementing SharePoint. It emphasizes that a strategy must have shared objectives, focus on achieving those objectives beyond just launch, and plan for challenges and risks. The presentation provides examples of different types of strategies that should be considered like business, technology, cost management, governance, infrastructure, backup/recovery, performance, support, taxonomy, security, development, integration, adoption, usability, staffing, search, social, and cloud strategies. It stresses that a future-proof SharePoint strategy must be ready to adapt to changes.
Intranets In The Cloud: What You Need To Know - SPSTorontoRichard Harbridge
There is a growing trend of organisations moving to “the cloud” to meet their intranet needs. While many organisations are running their Intranets “on premise”, many are considering entirely cloud-based solutions or running them on platforms like Office 365.
The question for many companies is “should our intranet be built with Office 365?”
In this session Richard Harbridge will explore:
the benefits Office 365 brings to an intranet...
where the issues and challenges will lie...
when and how you may integrate Office 365 with your existing intranet today...
Leading Your Firm To Success With SharePoint & Office 365 - ILTASPSRichard Harbridge
Richard Harbridge will share first-hand experience and advice on the practical application of Microsoft’s cloud technology. Learn what’s changed and why you should use O365 in the future, how best to integrate and leverage your existing investments in technologies and usage patterns, and how these technologies provide significant business value in legal departments and law firms today. What are successful organizations doing to maximize the effects of SharePoint and Office 365? Find out during this eye-opening keynote!
The pace of business is accelerating. Disruptive change can be a barrier in the road ahead, or it can be a bumpy reminder of the importance of innovating and evolving the way your organization leverages technology. SharePoint is a constantly evolving platform that is used to share, organize, discover, build and manage business value. SharePoint 2016 is coming, new features and capabilities in Office 365 are being released to meet increased demand from organizations around the world, and we have more options and ways we can implement today than we have ever had in the past. With so much change it’s important to understand how your own organization can better leverage SharePoint in improved ways to maximize the value it provides. Come hear about the challenges organizations are facing today, how the legal industry is using SharePoint, and how we can break through barriers to drive more meaningful results.
The Steps To Effective SharePoint Governance - Share AtlantaRichard Harbridge
The document discusses effective SharePoint governance. It recommends establishing five core governance teams: a business strategy team, solutions/technical strategy team, and three tactical teams for operations, development, and support. Each team has a defined role and responsibilities. Effective governance requires policies, standards, communication, and an ongoing process supported by a governance site.
Steps to Effective SharePoint Governance - SPFest ChicagoRichard Harbridge
The document outlines the steps to effective SharePoint governance. It recommends establishing 5 governance teams - a business strategy team, solutions/technical strategy team, and 3 tactical teams. These teams establish objectives, policies, and processes. A governance site is also recommended to house documentation and resources in a collaborative manner. External frameworks can provide guidance but each organization's approach will vary based on their unique needs. Effective governance is an ongoing process of continuously evaluating and improving practices.
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these new technologies that are powered by the cloud or risk being outpaced by new competitors and changes in the marketplace.
Join Richard Harbridge, in this insightful Keynote session, as he shares first-hand experience and advice on the practical application of Microsoft’s cloud technology, why and how the cloud is providing significant business value in organizations today, and what successful organizations are doing to maximize the impact Office 365 can provide.
How To Improve Office 365 & SharePoint Adoption In The Real WorldRichard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments, and organizations. Much of this value is not realized immediately upon purchase or even deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology that has been implemented. So how can organizations drive faster, sustainable and effective adoption? They perform campaigns, run activities, and take action.
Join Richard Harbridge as he shares industry leading real world experience, advice, and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
When Should We Use SharePoint OOTB, Add Third Party Products, Or Build Custom...Richard Harbridge
Determining when to use SharePoint, build customizations that extend SharePoint, buy third party products, or to ignore SharePoint all together can be very challenging. It requires an understanding of SharePoint's strengths, weaknesses, and gaps as well as an understanding of how they apply to the business problems you are trying to solve. In this session, Richard Harbridge explores decisions other organizations have made, criteria they used to evaluate their options, lessons they learned, and how they approached these difficult decisions.
How To Run A Rent Free Virtual Business - Microsoft Business Breakfast SeriesRichard Harbridge
Dream of running a business from home? Join the thousands of Canadians who run successful “virtual businesses” with a little help from modern tech. Find out how to look credible, produce professional results, collaborate effectively with partners, vendors and employees—and keep your costs down. Inspired by MicrosoftSavesYouMoney.ca, this presentation will give great tips and advice on how to launch and run your business without breaking the bank. You’ll get a chance to ask a Microsoft small business expert any question you have. And breakfast is on us!
There is a growing trend of organisations moving to ‘the cloud’ to meet their intranet. While many organisations are running their Intranets ‘on the premises’, many are considering entirely cloud-based solutions such as Office 365. The question for many companies is: ‘should our intranet be built with Office 365?’.
In this session, Richard will explore:
The benefits Office 365 brings to an intranet
Where the issues and challenges will lie
When and how you may integrate Office 365 with your existing intranet today.
Helping Organizations & Users Decide: When To Use What In Office 365 - aOS Ca...Richard Harbridge
The document provides information about an aOS Canadian tour taking place in February 2017, visiting Quebec, Montreal, Ottawa, and Toronto on various dates. It then discusses various Microsoft Office 365 and related technologies, how they can be used together, and guidance on when to use different options. The discussion covers tools and capabilities like Yammer, Office 365 Groups, SharePoint, OneDrive, Teams, Flow, PowerApps, and others. It emphasizes understanding the current technology landscape and guiding users on the journey to more effective use of Office 365.
Over 50 Adoption Activities That Have Helped ORganizations Get More Out Of Of...Richard Harbridge
Much of Office 365's value is not realized immediately upon purchase or deployment. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?
You will learn :
What activities you can do to drive adoption.
What other people are doing to drive better adoption.
Why adoption is so important and critical to plan and act on.
Better awareness/understanding of Microsoft's strategy around adoption.
Features Covered:
SharePoint Online
Exchange Online
Skype For Business
Delve
Office Video
Office 2016
Future Proofing Your Office 365 & SharePoint StrategyRichard Harbridge
Having an effective Office 365 and SharePoint strategy is essential to getting the full value out of your platform investment. But how do you create an effective strategy and where do you start?
Office 365 and SharePoint are constantly evolving as a platform so once you have a strategy, how do you ensure it will be successful over time?
Join Richard Harbridge as he discusses the importance of effective Office 365 strategies and outlines real-world best practices in the industry.
Your users may struggle with these questions:
• Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
• Should I collaborate on data using an Excel sheet or a SharePoint list?
• Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Office 365 provides an incredible amount of value to individual employees, teams, departments, and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption? And perhaps more importantly, how do we ensure our adoption approach scales and can keep up with the innovation the Office 365 service provides? Join Richard Harbridge as he shares real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Best Practices For Getting The Most Out Of Your Intranet & Digital Workplace ...Richard Harbridge
What’s the best way to improve a successful Intranet or Digital Workplace? With intelligence, analytics and targeted insight!
Modernizing your Intranets and Digital Workplaces with the latest version of SharePoint or Office 365 is necessary but not sufficient. The question for many organizations is how we get even more value out of the Intranet after it has been upgraded, migrated and modernized. To achieve greater levels of success you need greater insight and to understand the importance of engagement, analytics and how these can improve employee experiences and content within the organization.
Join Richard Harbridge, Office 365 MVP & Intranet expert, as he shares engagement & analytics real world examples and best practices. These practices have helped successful customers get more from Office 365, SharePoint, their Intranets and their Digital Workplaces.
With SharePoint 2016 now available and Office 365 constantly releasing new functionality it can be hard to feel ready for what will come over the next few years. Where should we invest in learning? What other technologies should we understand? Why are some things changing?
Join Richard Harbridge as he explores Technology roadmaps and industry trends and how Microsoft and many customers are planning for the challenges ahead.
How To Decide When To Use What In Office 365 - SPTechCon 2015Richard Harbridge
Your users may struggle with these questions: Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange? Should I collaborate on data using an Excel sheet or a SharePoint list? Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site? What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist.
In this session, Join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
10 Things Many IT Professionals Don’t Know About Office 365Richard Harbridge
The document provides an overview of additional things IT professionals should know about Office 365 beyond the basics. It discusses the primary Office 365 admin tools, limits administrators should be aware of, how Office 365 communicates and manages changes, what to do during and after service incidents, the importance of driving adoption, mobile device management capabilities in Office 365, how Azure Active Directory Premium can provide more SaaS control and ease of use, how Azure Rights Management is an important part of security, new features and capabilities that have been released, and ways administrators can provide feedback to Microsoft. The document aims to help administrators further expand their knowledge of Office 365.
SharePoint 2016 And Office 365: A Look Ahead To What's ComingRichard Harbridge
With SharePoint 2016 around the corner and Office 365 constantly releasing new functionality it can be hard to feel ready for what will come over the next few years. Where should we invest in learning? What other technologies should we understand? Why are some things changing?
Join Richard Harbridge as he explores Technology roadmaps and industry trends and how Microsoft and many customers are planning for the challenges ahead.
The Seven Most Important (Non Technical) Factors for Sharepoint SuccessRichard Harbridge
The document discusses seven important non-technical factors for successful SharePoint projects: understanding requirements and limitations, accurate estimation, achieving buy-in by addressing stakeholders' priorities, determining and supporting ROI, implementing governance, iterative implementation and user support, and planning for adoption, new work, and growth. It provides tips for each factor such as mapping solutions to objectives, explaining non-financial benefits, and cultivating the right culture for adoption.
Achieving Better Collaboration and Business Impact With Microsoft Office 365Richard Harbridge
Join Richard Harbridge, in this insightful session, as he shares first-hand experience and advice on the practical application of Microsoft’s technology, why and how it is providing significant business value in organizations today, and what successful individuals and organizations are doing to maximize the impact they can provide.
Takeaways:
1. A better understanding of Microsoft collaboration and communication technology like Office 365, Office 2016, SharePoint, Yammer, Outlook, Skype for Business & Power BI.
2. Learn what not to do based on real world lessons learned. In particular learn what you should do to become more competitive, an even stronger leader, and technology savvy.
3. Important tips that individuals and organizations are using to improve technology adoption and technology impact for customers, partners, and peers.
Is Your SharePoint Healthy? What's The Right Prescription? - SPFest ChicagoRichard Harbridge
The document discusses maintaining the health of a SharePoint implementation through a "prescription" approach. It covers preventative care like sandboxed solutions and deployment processes to mitigate issues proactively. Palliative care aims to reduce symptom impact without solving the root cause, like adjusting a database size limit. Curative care solves underlying problems to eliminate them permanently, such as discovering a runaway workflow creating excessive document versions. The presentation provides examples and emphasizes both following prescriptions and not assuming issues won't occur.
SharePoint Conference .ORG - Is Your SharePoint Healthy? What's The Right Pre...Richard Harbridge
Richard Harbridge presents on developing a "prescription" or health care program to govern a plan for maintaining a healthy SharePoint implementation. The prescription includes preventative care like configuration checks, palliative care to address symptoms, and curative care to solve underlying issues. Regular health assessments of the technical infrastructure, business strategy and governance are important to monitor the implementation's efficacy and safety.
The pace of business is accelerating. Disruptive change can be a barrier in the road ahead, or it can be a bumpy reminder of the importance of innovating and evolving the way your organization leverages technology. SharePoint is a constantly evolving platform that is used to share, organize, discover, build and manage business value. SharePoint 2016 is coming, new features and capabilities in Office 365 are being released to meet increased demand from organizations around the world, and we have more options and ways we can implement today than we have ever had in the past. With so much change it’s important to understand how your own organization can better leverage SharePoint in improved ways to maximize the value it provides. Come hear about the challenges organizations are facing today, how the legal industry is using SharePoint, and how we can break through barriers to drive more meaningful results.
The Steps To Effective SharePoint Governance - Share AtlantaRichard Harbridge
The document discusses effective SharePoint governance. It recommends establishing five core governance teams: a business strategy team, solutions/technical strategy team, and three tactical teams for operations, development, and support. Each team has a defined role and responsibilities. Effective governance requires policies, standards, communication, and an ongoing process supported by a governance site.
Steps to Effective SharePoint Governance - SPFest ChicagoRichard Harbridge
The document outlines the steps to effective SharePoint governance. It recommends establishing 5 governance teams - a business strategy team, solutions/technical strategy team, and 3 tactical teams. These teams establish objectives, policies, and processes. A governance site is also recommended to house documentation and resources in a collaborative manner. External frameworks can provide guidance but each organization's approach will vary based on their unique needs. Effective governance is an ongoing process of continuously evaluating and improving practices.
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these new technologies that are powered by the cloud or risk being outpaced by new competitors and changes in the marketplace.
Join Richard Harbridge, in this insightful Keynote session, as he shares first-hand experience and advice on the practical application of Microsoft’s cloud technology, why and how the cloud is providing significant business value in organizations today, and what successful organizations are doing to maximize the impact Office 365 can provide.
How To Improve Office 365 & SharePoint Adoption In The Real WorldRichard Harbridge
Office 365 provides an incredible amount of value to individual employees, teams, departments, and organizations. Much of this value is not realized immediately upon purchase or even deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology that has been implemented. So how can organizations drive faster, sustainable and effective adoption? They perform campaigns, run activities, and take action.
Join Richard Harbridge as he shares industry leading real world experience, advice, and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
When Should We Use SharePoint OOTB, Add Third Party Products, Or Build Custom...Richard Harbridge
Determining when to use SharePoint, build customizations that extend SharePoint, buy third party products, or to ignore SharePoint all together can be very challenging. It requires an understanding of SharePoint's strengths, weaknesses, and gaps as well as an understanding of how they apply to the business problems you are trying to solve. In this session, Richard Harbridge explores decisions other organizations have made, criteria they used to evaluate their options, lessons they learned, and how they approached these difficult decisions.
How To Run A Rent Free Virtual Business - Microsoft Business Breakfast SeriesRichard Harbridge
Dream of running a business from home? Join the thousands of Canadians who run successful “virtual businesses” with a little help from modern tech. Find out how to look credible, produce professional results, collaborate effectively with partners, vendors and employees—and keep your costs down. Inspired by MicrosoftSavesYouMoney.ca, this presentation will give great tips and advice on how to launch and run your business without breaking the bank. You’ll get a chance to ask a Microsoft small business expert any question you have. And breakfast is on us!
There is a growing trend of organisations moving to ‘the cloud’ to meet their intranet. While many organisations are running their Intranets ‘on the premises’, many are considering entirely cloud-based solutions such as Office 365. The question for many companies is: ‘should our intranet be built with Office 365?’.
In this session, Richard will explore:
The benefits Office 365 brings to an intranet
Where the issues and challenges will lie
When and how you may integrate Office 365 with your existing intranet today.
Helping Organizations & Users Decide: When To Use What In Office 365 - aOS Ca...Richard Harbridge
The document provides information about an aOS Canadian tour taking place in February 2017, visiting Quebec, Montreal, Ottawa, and Toronto on various dates. It then discusses various Microsoft Office 365 and related technologies, how they can be used together, and guidance on when to use different options. The discussion covers tools and capabilities like Yammer, Office 365 Groups, SharePoint, OneDrive, Teams, Flow, PowerApps, and others. It emphasizes understanding the current technology landscape and guiding users on the journey to more effective use of Office 365.
Over 50 Adoption Activities That Have Helped ORganizations Get More Out Of Of...Richard Harbridge
Much of Office 365's value is not realized immediately upon purchase or deployment. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption?
You will learn :
What activities you can do to drive adoption.
What other people are doing to drive better adoption.
Why adoption is so important and critical to plan and act on.
Better awareness/understanding of Microsoft's strategy around adoption.
Features Covered:
SharePoint Online
Exchange Online
Skype For Business
Delve
Office Video
Office 2016
Future Proofing Your Office 365 & SharePoint StrategyRichard Harbridge
Having an effective Office 365 and SharePoint strategy is essential to getting the full value out of your platform investment. But how do you create an effective strategy and where do you start?
Office 365 and SharePoint are constantly evolving as a platform so once you have a strategy, how do you ensure it will be successful over time?
Join Richard Harbridge as he discusses the importance of effective Office 365 strategies and outlines real-world best practices in the industry.
Your users may struggle with these questions:
• Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
• Should I collaborate on data using an Excel sheet or a SharePoint list?
• Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Office 365 provides an incredible amount of value to individual employees, teams, departments, and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology. So how do we drive faster, sustainable and effective adoption? And perhaps more importantly, how do we ensure our adoption approach scales and can keep up with the innovation the Office 365 service provides? Join Richard Harbridge as he shares real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
Best Practices For Getting The Most Out Of Your Intranet & Digital Workplace ...Richard Harbridge
What’s the best way to improve a successful Intranet or Digital Workplace? With intelligence, analytics and targeted insight!
Modernizing your Intranets and Digital Workplaces with the latest version of SharePoint or Office 365 is necessary but not sufficient. The question for many organizations is how we get even more value out of the Intranet after it has been upgraded, migrated and modernized. To achieve greater levels of success you need greater insight and to understand the importance of engagement, analytics and how these can improve employee experiences and content within the organization.
Join Richard Harbridge, Office 365 MVP & Intranet expert, as he shares engagement & analytics real world examples and best practices. These practices have helped successful customers get more from Office 365, SharePoint, their Intranets and their Digital Workplaces.
With SharePoint 2016 now available and Office 365 constantly releasing new functionality it can be hard to feel ready for what will come over the next few years. Where should we invest in learning? What other technologies should we understand? Why are some things changing?
Join Richard Harbridge as he explores Technology roadmaps and industry trends and how Microsoft and many customers are planning for the challenges ahead.
How To Decide When To Use What In Office 365 - SPTechCon 2015Richard Harbridge
Your users may struggle with these questions: Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange? Should I collaborate on data using an Excel sheet or a SharePoint list? Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site? What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist.
In this session, Join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
10 Things Many IT Professionals Don’t Know About Office 365Richard Harbridge
The document provides an overview of additional things IT professionals should know about Office 365 beyond the basics. It discusses the primary Office 365 admin tools, limits administrators should be aware of, how Office 365 communicates and manages changes, what to do during and after service incidents, the importance of driving adoption, mobile device management capabilities in Office 365, how Azure Active Directory Premium can provide more SaaS control and ease of use, how Azure Rights Management is an important part of security, new features and capabilities that have been released, and ways administrators can provide feedback to Microsoft. The document aims to help administrators further expand their knowledge of Office 365.
SharePoint 2016 And Office 365: A Look Ahead To What's ComingRichard Harbridge
With SharePoint 2016 around the corner and Office 365 constantly releasing new functionality it can be hard to feel ready for what will come over the next few years. Where should we invest in learning? What other technologies should we understand? Why are some things changing?
Join Richard Harbridge as he explores Technology roadmaps and industry trends and how Microsoft and many customers are planning for the challenges ahead.
The Seven Most Important (Non Technical) Factors for Sharepoint SuccessRichard Harbridge
The document discusses seven important non-technical factors for successful SharePoint projects: understanding requirements and limitations, accurate estimation, achieving buy-in by addressing stakeholders' priorities, determining and supporting ROI, implementing governance, iterative implementation and user support, and planning for adoption, new work, and growth. It provides tips for each factor such as mapping solutions to objectives, explaining non-financial benefits, and cultivating the right culture for adoption.
Achieving Better Collaboration and Business Impact With Microsoft Office 365Richard Harbridge
Join Richard Harbridge, in this insightful session, as he shares first-hand experience and advice on the practical application of Microsoft’s technology, why and how it is providing significant business value in organizations today, and what successful individuals and organizations are doing to maximize the impact they can provide.
Takeaways:
1. A better understanding of Microsoft collaboration and communication technology like Office 365, Office 2016, SharePoint, Yammer, Outlook, Skype for Business & Power BI.
2. Learn what not to do based on real world lessons learned. In particular learn what you should do to become more competitive, an even stronger leader, and technology savvy.
3. Important tips that individuals and organizations are using to improve technology adoption and technology impact for customers, partners, and peers.
Is Your SharePoint Healthy? What's The Right Prescription? - SPFest ChicagoRichard Harbridge
The document discusses maintaining the health of a SharePoint implementation through a "prescription" approach. It covers preventative care like sandboxed solutions and deployment processes to mitigate issues proactively. Palliative care aims to reduce symptom impact without solving the root cause, like adjusting a database size limit. Curative care solves underlying problems to eliminate them permanently, such as discovering a runaway workflow creating excessive document versions. The presentation provides examples and emphasizes both following prescriptions and not assuming issues won't occur.
SharePoint Conference .ORG - Is Your SharePoint Healthy? What's The Right Pre...Richard Harbridge
Richard Harbridge presents on developing a "prescription" or health care program to govern a plan for maintaining a healthy SharePoint implementation. The prescription includes preventative care like configuration checks, palliative care to address symptoms, and curative care to solve underlying issues. Regular health assessments of the technical infrastructure, business strategy and governance are important to monitor the implementation's efficacy and safety.
SharePoint Saturday Austin - Is Your SharePoint Healthy? What's The Right Pre...Richard Harbridge
The document discusses the importance of assessing the health of a SharePoint implementation through prescriptions and care plans similar to healthcare. It covers preventative care measures like sandboxed solutions and deployment processes. Palliative care targets symptom issues without addressing root causes. Curative care seeks to solve underlying problems. Health assessments evaluate both technical and business aspects to ensure a holistic view of system health. Regular assessments are recommended after major changes or corrective actions.
Boston Area SharePoint User Group - Is Your SharePoint Healthy?Richard Harbridge
The document discusses different types of "care" for maintaining a healthy SharePoint environment:
1. Preventative care involves proactive actions like regular checkups and maintenance to prevent issues from occurring.
2. Palliative care focuses on reducing symptom severity without curing the underlying issue, such as splitting a database to allow further growth.
3. Curative care seeks to solve underlying problems to eliminate them completely, like removing a workflow causing excessive document versions.
The presentation emphasizes the importance of understanding the root causes of SharePoint issues and having a well-defined "prescription" or plan to keep the environment running smoothly. Regular checkups and both preventative and curative approaches are presented as key to health
SharePoint Fest Denver - Is Your SharePoint Really Healthy?Richard Harbridge
The document discusses different types of "prescriptions" for maintaining the health of a SharePoint implementation, analogous to health care for patients. It describes SharePoint preventative care as proactive measures to prevent issues like using disposal checks and resource monitoring. Palliative care aims to reduce symptom impact without addressing root causes, like splitting a database to allow further growth. Curative care solves underlying issues, such as removing a workflow causing excessive storage use. Regular health assessments are important to monitor the effects of preventative, palliative, and curative actions. Both technical and business perspectives must be considered for a holistic view of organizational SharePoint "health".
SPTechCon - San Francisco - Is Your SharePoint Healthy?Richard Harbridge
The document discusses different types of care for maintaining a healthy SharePoint environment: preventative care, palliative care, and curative care. Preventative care involves proactive measures like configuration of quotas and locks, sandboxed solutions, and site provisioning processes to mitigate potential issues. Palliative care focuses on reducing symptom severity when the underlying issue cannot be cured, such as adjusting processes to allow a content database to grow beyond its limit. Curative care aims to diagnose and resolve root causes of issues.
This document discusses various aspects of assessing and maintaining the health of a SharePoint implementation, including preventative care, palliative care, curative care, incident reporting, and health assessments. Preventative care involves proactive actions to prevent issues, palliative care focuses on addressing symptoms without the root cause, and curative care aims to solve underlying issues. Regular health assessments evaluate both technical and business aspects of the SharePoint deployment. Maintaining documentation of incidents and following a prescription or care plan are emphasized as important parts of ensuring a healthy SharePoint environment.
Is Your SharePoint Healthy - SharePoint Saturday The ConferenceRichard Harbridge
The document discusses different types of "prescriptions" that can be applied to maintain the health of a SharePoint implementation, analogous to preventative, palliative, and curative care in medicine. Preventative care involves proactive measures like site provisioning processes and storage quotas. Palliative care addresses symptoms without treating root causes, like database splitting when storage limits are reached. Curative care solves underlying issues, such as fixing a workflow that was duplicating document versions. The document stresses documenting incidents in reports to aid future problem-solving.
Best Practices - Is your share point really healthy?Richard Harbridge
The document discusses different types of "care" for maintaining a healthy SharePoint implementation: preventative care to mitigate issues proactively, palliative care to address symptoms without resolving underlying causes, and curative care to solve issues at their root. Preventative care examples include analytics, monitoring, and planning for growth. Palliative care might involve workarounds when the root cause is unknown. Curative care fully resolves issues through techniques like removing problematic workflows, standardizing profile updates, or restructuring sites.
The document discusses different types of "care" for maintaining a healthy SharePoint implementation: preventative care to mitigate issues proactively, palliative care to address symptoms without resolving underlying causes, and curative care to solve issues at their root. Preventative care examples include analytics, monitoring, and planning for growth. Palliative care might involve workarounds when the root cause is unknown. Curative care fully resolves issues through techniques like removing problematic workflows, standardizing profile updates, or restructuring sites.
Best Practices Is Your Share Point Really HealthyAllinConsulting
In many organizations SharePoint is a critical enterprise platform. As an organization matures the platform must mature and grow along with it to ensure it can continue to meet/exceed the needs of the business. If the SharePoint implementation is unhealthy or has problems these will compound overtime and may lead to solution, project and potentially even platform failure. This talk is about how to ensure that never happens.
Seattle Code Camp 2016- Role of Data Science in HHealthcareRuba Qaqish
This document discusses the use of data science in healthcare. It provides background on the speaker, Gaurav Garg, and his experience in healthcare consulting, product development, and data warehousing projects. It then addresses why healthcare data is messy, with many different systems from various vendors. It provides examples of how data warehousing can be used for clinical and syndrome surveillance, optimizing resource utilization, improving physician and patient satisfaction. Finally, it outlines a data pipeline and discusses interface engines, predictive analytics use cases, and poses several high value questions that data science could help address across ambulatory care, high acuity care, digital pathology, radiology and revenue cycle.
Seattle Code Camp 2016- Role of Data Science in HealthcareRuba Qaqish
Everyone loves to shake a stick at the healthcare industry for being backward. The fact is that there is no lack of technology or data in healthcare. The biggest challenge for healthcare providers is to identify what questions to ask the data. My team has implemented over 75 enterprise data warehouse projects in the US healthcare industry.
This talk shares some of the examples of how data is used in the healthcare industry for compliance reporting (BI) and predictive analytics.
At the end, I will also share some ideas on what questions to ask from healthcare data. Some of these ideas are now products built by industry leaders like Caradigm, GE Healthcare, Get:Well Network and Philips Healthcare.
Perhaps, you will be inspired to build the next game changing product for the healthcare industry!
Seattle Code Camp 2016- Role of Data Science in HealthcareCalance
Everyone loves to shake a stick at the healthcare industry for being backward. The fact is that there is no lack of technology or data in healthcare. The biggest challenge for healthcare providers is to identify what questions to ask the data. My team has implemented over 75 enterprise data warehouse projects in the US healthcare industry.
This talk shares some of the examples of how data is used in the healthcare industry for compliance reporting (BI) and predictive analytics.
At the end, I will also share some ideas on what questions to ask from healthcare data. Some of these ideas are now products built by industry leaders like Caradigm, GE Healthcare, Get:Well Network and Philips Healthcare.
Perhaps, you will be inspired to build the next game changing product for the healthcare industry!
Seattle code camp 2016 - Role of Data Science in HealthcareGaurav Garg
Everyone loves to shake a stick at the healthcare industry for being backward. Fact is there is no lack of technology or data in healthcare.
Biggest challenge for healthcare providers is to identify what questions to ask the data. My team has implemented over 75 enterprise data warehouse projects in US healthcare industry. At the annual Seattle Code Camp, we discussed some of the examples of how data is used in the healthcare industry for compliance reporting (BI) and predictive analytics.
These slides are from Seattle Code Camp 2016, shares technologies, concepts and ideas for data science in the US healthcare industry.
20 Years in Healthcare Analytics & Data Warehousing: What did we learn? What'...Health Catalyst
The enterprise data warehouse (EDW) at Intermountain Healthcare went live in 1998. The EDW at Northwestern Medicine went live in 2006. Dale Sanders was the chief architect and strategist for both. The business inspiration behind Health Catalyst was, in essence, to create the commercial availability of the technology, analytics, and data utilization skills associated with these systems at Intermountain and Northwestern. Lee Pierce assumed leadership of the Intermountain EDW in 2008. Andrew Winter assumed leadership of the Northwestern EDW in 2009, and transitioned leadership of the EDW to Shakeeb Akhter in 2016. This webinar is a fireside chat among friends and colleagues as they look back across their healthcare IT decisions to answer these questions:
What did we do right and what did we do wrong?
What advice do we have for others in this emerging era of Big Data?
What does the future of analytics and Big Data look like in healthcare?
Part 2 - 20 Years in Healthcare Analytics & Data Warehousing: What did we lea...Health Catalyst
Lessons learned over 20 years. This time we focus on technology lessons learned from experience at Intermountain Healthcare, Northwestern Medicine and Cayman Islands Health Authority
DC Salesforce1 Tour Data Governance Lunch Best Practices deckBeth Fitzpatrick
The document provides guidance on data governance and stewardship best practices. It begins by outlining the importance of having accurate and relevant data to drive business growth. It then discusses getting started with data governance, including assessing data assets, understanding governance options, and planning an approach. The document provides numerous tips for setting up a data governance program, such as establishing a governance structure and processes, defining roles and responsibilities, and developing a high-level rollout plan. It also offers best practices for improving data quality through techniques like validation rules, dependent picklists, approval workflows, and regular data cleansing activities.
Policy and Procedure Management for HealthcareHospitalPortal
See Full Webinar: http://www.hospitalportal.net/struggling-policy-manager-0
We will discuss the specifics on how to go about policy and procedure software implementation. The typical system implementation process steps and the benefits of policy and procedure workflow automation. We will also cover features that hospitals and healthcare organizations need to automate the process of managing policies and procedures.
The following topics will be covered:
-Policy and Procedure Management Challenges
-How to Manage the Process of Implementation
Risks of Improper Policy and Procedure Management
-Functional Requirements of Effective P&P Management Tools
-Accessing and Searching Policy and Procedure Libraries
-Monitoring Read Acknowledgement of End Users
-Demonstration of HospitalPortal.net platform for Policy and Procedure Management
Similar to Is Your SharePoint Healthy? What's The Right Prescription? - SharePoint Symposium (20)
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With so many Viva capabilities available to organizations, it can be a challenge knowing which should be piloted together or what patterns and practices work best when piloting Viva Connections, Viva Learning, Viva Topics, Viva Goals, Viva Insights, Viva Pulse, Viva Amplify, and more. How do organizations get started successfully, overcome challenges in piloting and rolling out these experiences, and eventually scale to organization-wide deployments?
Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the lessons learned and proven approaches with Microsoft Viva. Together you will explore unique and vital challenges with Viva deployments, such as challenges with multiple tenants or multiple organizations in one tenant or challenges with experiences designed for scale – determining if an organization is large enough or has enough content for a great experience with Viva Topics and more.
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In the modern post generative AI era, leveraging innovative tools is crucial for enhancing productivity and improving performance. This workshop will explore how to get the most out of Microsoft 365 Copilot, Microsoft Viva Copilot and Microsoft Copilot experiences. Join Microsoft MVP and industry expert Richard Harbridge as we delve into challenges surrounding its adoption including initial preparation, user training, support, governance and integration into existing workflows. We will start with an overview highlighting the critical to understand elements that make Copilot so impactful in organizations today along with plenty of data and industry insights. As we transition into guidance around piloting Microsoft 365 Copilot, participants will explore its robust features through rich examples. Engaging with real-world scenarios will unveil common hurdles and provide a clear roadmap towards optimizing Microsoft 365 Copilot for your organizational needs.
Bridging The Gap: How AI Is Transforming Both Customer Experience & Employee ...Richard Harbridge
In the post-pandemic and hybrid world, the importance of effective conversations in both customer experience (CX) and employee experience (EX) has surged.
Historically, voice data has primarily enhanced customer support, but with the integration of advanced recording, transcription, and AI-driven tools, there's a newfound potential to elevate all employee interactions.
AI copilot agents stand at the forefront of this transformation, offering streamlined customer interactions, real-time insights for support agents, and organizational agility. The transition from chat to voice calls presents both an opportunity and a challenge.
While analytics have been a mainstay in , their application in remains largely untapped. This disparity offers organizations a chance to holistically understand operations and create a seamless synergy between CX and EX.
However, the utilization of AI and analytics brings forth challenges, especially concerning data anonymization and de-anonymization in the context of employee data. As privacy norms evolve, organizations must tread carefully, balancing the promise of AI with ethical considerations.
Join industry experts , Chief Executive Officer of and Chief Technology Officer at as they share insights, best practices and lessons learned that can help your organization navigate forward faster with AI.
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There has never been a time where improving the employee experience has been more critical.
Today, every organization shares a need to enhance how we communicate and engage, collaborate and connect, and manage and develop employees.
Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the future of employee experiences, how Microsoft 365 is changing, and perhaps more importantly, what organizations are doing today to prepare for it.
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Mastering Microsoft 365: The Winning Trio of Automation, Governance, and Adoption
In today's rapidly evolving digital landscape, mastering Microsoft 365 is no longer just a luxury—it's a necessity. Join us for an enlightening webinar presented by Microsoft MVP and renowned industry expert, Richard Harbridge, as we delve deep into how automation, governance and adoption can not only improve the management, but the employee experience of Microsoft 365.
What we'll cover:
Governance and Lifecycle Mastery: Understand the critical nuances of the governance and lifecycle of SharePoint sites and teams. Navigate the complexities with ease and ensure your organization's digital assets are managed effectively and securely.
Tackling Sprawl: With the proliferation of digital tools and platforms, sprawl has become a pressing concern. Learn actionable strategies to manage and mitigate sprawl, ensuring your digital ecosystem remains organized and efficient improving both the management and employee experience.
The Power of Automation: Discover how automation and programmatic improvements not only streamline operations but also lead to proactive management. Unleash the potential of Microsoft 365 by leveraging automation to its fullest.
The Symbiotic Relationship of Governance and Adoption: Dive into the intricate relationship between governance and adoption. Understand how a robust governance framework can bolster adoption rates and how fostering adoption can, in turn, reinforce governance.
In a world where efficiency, security, and adaptability are paramount, mastering Microsoft 365 can set your organization leagues ahead of the competition. Equip yourself with the knowledge and strategies to make the most of this powerful suite and drive your organization towards unparalleled success.
Piloting & Scaling Successfully With Microsoft VivaRichard Harbridge
Piloting & Scaling Successfully With Microsoft Viva
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Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the future of employee experiences, how Microsoft 365 is changing, and perhaps more importantly, what organizations are doing today to prepare for it.
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Let Microsoft MVP Richard Harbridge guide you through the exciting world of AI, analytics, and automation in Microsoft 365.
Uncover the innovative ways organizations are optimizing collaboration, communication, and management for employees, leaders, and managers, all while empowering your organization to thrive in an ever-evolving digital landscape.
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Redefine and elevate your SaaS experience.
In today's rapidly evolving digital landscape, Software as a Service (SaaS) platforms are no longer just about providing tools; they're about enhancing user experiences, driving efficiency, and ensuring that businesses stay ahead of the curve. Enter the transformative trio: AI, Analytics, and Recommendations. This session delves deep into the synergistic relationship between these three pillars, illustrating how they can be harnessed to elevate your SaaS experience to unprecedented heights.
Join Richard Harbridge, Microsoft MVP and leading industry expert as he shares best practices and real-world examples from Microsoft 365, SharePoint Online, Microsoft Teams, and Microsoft Viva that advance your SaaS experience.
Together attendees will gain insights into:
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AI - Beyond just data, discover how AI can be a game-changer in action management. Learn how Microsoft's AI capabilities not only predict but proactively address challenges, ensuring a seamless and enhanced user experience.
Recommendations - Personalization is key in today's SaaS world. Explore how Microsoft 365 tailors recommendations based on user behavior, ensuring that each interaction is relevant, timely, and actionable.
By the end of this session, participants will be equipped with the knowledge and inspiration to leverage the power of AI, analytics, and recommendations, transforming their SaaS platforms from mere tools to dynamic, adaptive, and optimized experiences. Join us for this first session of this series and embark on a journey to redefine and elevate your SaaS experience.
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Back in the day we would use 'who installed a browser' that wasn't the default as an 'indirect signal' that denoted a level of individual interest in improving their digital productivity or experience. Nowadays we are swimming in indirect signals - from who organizes the most meetings (named if you use Audit log etc) to dynamics around networking (Viva Insights) to who uses Teams Apps (another great indirect signal of expanding productivity/investing in digital experiences).
What still works best though is direct signals like comments, nominations, champion programs (yearly and NON MANAGER & NON IT focused) and more that help identify people and map them/amplify their visibility as potential super collaborators, those with high amounts of digital debt and those who would better benefit from greater digital fitness or digital experience investments.
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The original Czech 🇨🇿 version of the presentation can be found here: https://www.slideshare.net/slideshow/hlavni-novinky-souvisejici-s-ccs-tsi-2023-2023-1695/269688092 .
The videorecording (in Czech) from the presentation is available here: https://youtu.be/WzjJWm4IyPk?si=SImb06tuXGb30BEH .
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During the hour, we’ll take you through:
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Best 20 SEO Techniques To Improve Website Visibility In SERPPixlogix Infotech
Boost your website's visibility with proven SEO techniques! Our latest blog dives into essential strategies to enhance your online presence, increase traffic, and rank higher on search engines. From keyword optimization to quality content creation, learn how to make your site stand out in the crowded digital landscape. Discover actionable tips and expert insights to elevate your SEO game.
Dandelion Hashtable: beyond billion requests per second on a commodity serverAntonios Katsarakis
This slide deck presents DLHT, a concurrent in-memory hashtable. Despite efforts to optimize hashtables, that go as far as sacrificing core functionality, state-of-the-art designs still incur multiple memory accesses per request and block request processing in three cases. First, most hashtables block while waiting for data to be retrieved from memory. Second, open-addressing designs, which represent the current state-of-the-art, either cannot free index slots on deletes or must block all requests to do so. Third, index resizes block every request until all objects are copied to the new index. Defying folklore wisdom, DLHT forgoes open-addressing and adopts a fully-featured and memory-aware closed-addressing design based on bounded cache-line-chaining. This design offers lock-free index operations and deletes that free slots instantly, (2) completes most requests with a single memory access, (3) utilizes software prefetching to hide memory latencies, and (4) employs a novel non-blocking and parallel resizing. In a commodity server and a memory-resident workload, DLHT surpasses 1.6B requests per second and provides 3.5x (12x) the throughput of the state-of-the-art closed-addressing (open-addressing) resizable hashtable on Gets (Deletes).
Monitoring and Managing Anomaly Detection on OpenShift.pdfTosin Akinosho
Monitoring and Managing Anomaly Detection on OpenShift
Overview
Dive into the world of anomaly detection on edge devices with our comprehensive hands-on tutorial. This SlideShare presentation will guide you through the entire process, from data collection and model training to edge deployment and real-time monitoring. Perfect for those looking to implement robust anomaly detection systems on resource-constrained IoT/edge devices.
Key Topics Covered
1. Introduction to Anomaly Detection
- Understand the fundamentals of anomaly detection and its importance in identifying unusual behavior or failures in systems.
2. Understanding Edge (IoT)
- Learn about edge computing and IoT, and how they enable real-time data processing and decision-making at the source.
3. What is ArgoCD?
- Discover ArgoCD, a declarative, GitOps continuous delivery tool for Kubernetes, and its role in deploying applications on edge devices.
4. Deployment Using ArgoCD for Edge Devices
- Step-by-step guide on deploying anomaly detection models on edge devices using ArgoCD.
5. Introduction to Apache Kafka and S3
- Explore Apache Kafka for real-time data streaming and Amazon S3 for scalable storage solutions.
6. Viewing Kafka Messages in the Data Lake
- Learn how to view and analyze Kafka messages stored in a data lake for better insights.
7. What is Prometheus?
- Get to know Prometheus, an open-source monitoring and alerting toolkit, and its application in monitoring edge devices.
8. Monitoring Application Metrics with Prometheus
- Detailed instructions on setting up Prometheus to monitor the performance and health of your anomaly detection system.
9. What is Camel K?
- Introduction to Camel K, a lightweight integration framework built on Apache Camel, designed for Kubernetes.
10. Configuring Camel K Integrations for Data Pipelines
- Learn how to configure Camel K for seamless data pipeline integrations in your anomaly detection workflow.
11. What is a Jupyter Notebook?
- Overview of Jupyter Notebooks, an open-source web application for creating and sharing documents with live code, equations, visualizations, and narrative text.
12. Jupyter Notebooks with Code Examples
- Hands-on examples and code snippets in Jupyter Notebooks to help you implement and test anomaly detection models.
Your One-Stop Shop for Python Success: Top 10 US Python Development Providersakankshawande
Simplify your search for a reliable Python development partner! This list presents the top 10 trusted US providers offering comprehensive Python development services, ensuring your project's success from conception to completion.
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GraphRAG for life science domain, where you retriever information from biomedical knowledge graphs using LLMs to increase the accuracy and performance of generated answers
How information systems are built or acquired puts information, which is what they should be about, in a secondary place. Our language adapted accordingly, and we no longer talk about information systems but applications. Applications evolved in a way to break data into diverse fragments, tightly coupled with applications and expensive to integrate. The result is technical debt, which is re-paid by taking even bigger "loans", resulting in an ever-increasing technical debt. Software engineering and procurement practices work in sync with market forces to maintain this trend. This talk demonstrates how natural this situation is. The question is: can something be done to reverse the trend?
Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
HCL Notes and Domino License Cost Reduction in the World of DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
- Practical examples and best practices to implement right away
Generating privacy-protected synthetic data using Secludy and MilvusZilliz
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Generating privacy-protected synthetic data using Secludy and Milvus
Is Your SharePoint Healthy? What's The Right Prescription? - SharePoint Symposium
1. Is Your SharePoint Really
Healthy?
What’s the Right Prescription?
Presented By: Richard Harbridge
#SPHealth @RHarbridge
#SPHealth @RHarbridge
2. Who am I?
Boston
Washington
#SPHealth @RHarbridge
3. SPTechCon
The SharePoint
Technology Conference
#SPHealth @RHarbridge
4. Why does this topic matter?
We find the issues in SharePoint typically when
SharePoint upgrades, new third party components,
new solutions and significant changes are made to
SharePoint.
This results in high costs and greater delays than if
many of those issues had been discovered earlier.
#SPHealth @RHarbridge
5. What we will be talking about…
1. What is a SharePoint Prescription?
2. SharePoint Preventative Care
3. SharePoint Palliative Care
4. SharePoint Curative Care
5. SharePoint Incident Reporting
6. SharePoint Health Assessments
#SPHealth @RHarbridge
7. What is a
SharePoint Prescription?
#SPHealth @RHarbridge
8. Why do you need a Prescription?
#SPHealth @RHarbridge
9. What is a Prescription?
It’s a health-care program implemented by a physician
that governs the plan of care for a patient.
They typically contain orders to be performed by
patients, caretakers, nurses, pharmacists or other therapists.
They indicate that the prescriber takes responsibility for
the clinical care of the patient and in particular for
monitoring efficacy and safety.
#SPHealth @RHarbridge
10. What is a SharePoint
Prescription?
It’s a health-care program implemented by a by an expert
technology-care program implemented physician
patient.
that governs the plan of care for a SharePoint implementation.
It typically contains orders to be performed by patients,
system,
administrators, developers, architects or other experts.
caretakers, nurses, pharmacists or other therapists.
It indicates that the prescriber takes responsibility for the
clinical care of the patient and in particular for monitoring
system
efficacy and safety.
#SPHealth @RHarbridge
11. The Outcome
An effective and personalized prescription is
what we really want.
#SPHealth @RHarbridge
12. What to watch out for…
Even with an effective prescription
you must follow it in order for it to
be effective.
#SPHealth @RHarbridge
13. SharePoint
Preventative Care
#SPHealth @RHarbridge
14. What is Preventative Care?
Measures taken to prevent diseases (or injuries) rather than
In SharePoint Terms? their symptoms.
curing them or treating
The pro-active actions you plan for, schedule and execute to
mitigate or prevent issues from occurring in your SharePoint
implementation.
#SPHealth @RHarbridge
18. Site Provisioning Process
Having a site provisioning
process is a preventative
measure and provides the
following benefits:
• Explains and enforces
information architecture and
user interface standards.
• Improves search and
navigation.
• Provides consistent
application of site and
content access permissions.
• Mitigates legal and
compliance issues.
#SPHealth @RHarbridge
19. Quotas and Locks
Configuring Quota’s and Locks
is a preventative measure.
• It may be a way to halt users
from adding content to an
‘archived’ or transitioning
environment.
• It may be a way to ensure
that a site collection (and it’s
database) do not grow
beyond a certain limit
without IT intervention.
#SPHealth @RHarbridge
20. Database Growth Example
A site collections content database is 60GB in total size.
Preventative Action: Set a quota (w/ notification) to
warn if the content database goes beyond 80GB in size
and schedule reports on storage space and database
growth.
#SPHealth @RHarbridge
21. The Outcome
You are able to prevent many potential
SharePoint issues through careful planning.
#SPHealth @RHarbridge
22. What to watch out for…
No one wants to do preventative
care or pay for it.
“It won’t happen to me.”
#SPHealth @RHarbridge
23. SharePoint
Palliative Care
#SPHealth @RHarbridge
24. What is Palliative Care?
Any form of medical care or treatment that concentrates on
In SharePoint severity of disease symptoms, rather than
reducing the Terms?
striving to halt, delay, or reverse progression of the disease
Targeting and fixing symptom like issues within your
itself.
SharePoint implementation without targeting or solving the
root cause.
#SPHealth @RHarbridge
25. When to use Palliative Care
When curing the symptoms of
an issue is all you can do.
• You are unable to make sense
of the underlying issue (don’t
know what it is).
• You are under artificial
constraints that make the
potential solutions for the
underlying issue infeasible
until a later time.
• Budget/Time/Scope
• Awaiting Technology
Improvements (Upgrade)
Cynefin (Dave Snowden Explains)
#SPHealth @RHarbridge
26. SharePoint Example
A site collections content database is 60GB in total size.
Preventative Action: Set alert to warn if the content
database goes beyond 80GB in size and schedule
reports on storage space and database growth.
The content database grows quickly to 100GB in total
size. The warnings have been sent out.
Palliative care would be to either split the content
database up or to adjust processes so that the content
DB can continue to grow beyond 100GB.
#SPHealth @RHarbridge
27. The Outcome
Symptoms of an underlying SharePoint issue
are resolved to decrease the impact of the
underlying SharePoint issue.
#SPHealth @RHarbridge
28. What to watch out for…
When a symptom is treated it
doesn’t cure the underlying issue.
#SPHealth @RHarbridge
29. SharePoint
Curative Care
#SPHealth @RHarbridge
30. What is Curative Care?
Actions that seek to cure the existing disease
or medical condition.
In SharePoint Terms?
Solve the underlying issue/problem so that it no longer
exists in your implementation.
#SPHealth @RHarbridge
32. SharePoint Example
A site collections content database is 60GB in total size.
Preventative Action: Set alert to warn if the content
The content database actually went from 60GB to 100GB in the course of
database goes beyond 80GB in size and schedule
one day.
reports on storage space and database growth.
Through investigation it is determined that a workflow
The content database grows quickly to 100GB in total
was causing the issue. Extra The warnings have been sent out.
size. versions of all documents in
a library were created on an infinite loop (until the server
automatically stopped the process). would be to either split the content
Palliative care
database up or to adjust processes so that the content
Curative care would beDB can continue to grow beyond 100GB.
to remove the workflow and perform corrective
Governance adjustments (adjust Sharepoint Designer permissions, adjust
Quota policies, and to train the SharePoint Designer workflow developer).
#SPHealth @RHarbridge
33. Do I Need To?
Before you go through a medical procedure
the doctor would explain the procedure and
the risks, options and alternatives allowing
the patient to make an informed decision
about whether the risk was worth it.
We must do the same with SharePoint
solutions – the risk is theirs to take, not ours.
Not if there are no known or identified issues.
#SPHealth @RHarbridge
34. The Outcome
Through careful focus and identification we
can ‘cure’ many SharePoint issues.
#SPHealth @RHarbridge
35. What to watch out for…
We cannot cure something if we
don’t know enough about it.
#SPHealth @RHarbridge
36. SharePoint
Health Assessments
#SPHealth @RHarbridge
37. When to Assess
When not scheduled it’s still important to
perform assessments after any “curative” action
is performed.
“It indicates that the prescriber takes responsibility for the clinical
care of the system and in particular for monitoring efficacy and
safety.”
Additionally it may be best to perform one after
significant palliative or preventative measures are
taken.
#SPHealth @RHarbridge
38. Mental or Physical?
Physical health without mental
health is not ‘healthy’.
In a SharePoint Implementation:
Physical Health = Technical Health
Mental Health = Business or
Non-Technical Health
If you have business or non-
technical issues you may not have
a healthy SharePoint
implementation.
#SPHealth @RHarbridge
40. • Why are we using SharePoint within our Enterprise?
• What are we currently using SharePoint for within our Enterprise?
• What are the future uses for SharePoint within our Enterprise?
• What are we currently using SharePoint for
• How is SharePoint helping us achieve our business goals?
• What are our SharePoint objectives and their priority?
within our Enterprise?
• What are our SharePoint initiatives and their priority?
• How do our SharePoint initiatives align with our SharePoint
•
• What are ways we can reduce inefficiencies and duplication?
objectives?
Are we using it as our primary document
•management platform?
What groups are doing similar initiatives and how can we help?
• What are the related systems, applications and services we have
• Are we using it to meet external web content
within our enterprise?
•management needs? SharePoint initiatives?
How is the business prioritizing
• Who are the people or key areas of the business involved in setting the
• strategicwe using our as an application delivery
Are direction for it SharePoint implementation?
• What areas of the business offer the most opportunity for growth?
platform?
• How are you communicating strategic changes or initiatives related to
SharePoint in your organization?
• How are you allocating costs?
#SPHealth @RHarbridge
42. • What are the known current SharePoint Initiatives?
• What are the known future SharePoint initiatives?
• Am I using all the features our organization is paying for?
• Are we using any of the features incorrectly?
• Am I using all the features our organization is
• What are the related business applications and services?
• Do any contain duplicate features/functionality?
paying for?
• Are any being retired/eliminated in the future?
• What are the technical objectives for SharePoint within the
organization?
• How are these technical objectives prioritized?
• What are our current and future licensing plans with SharePoint?
• Do you have a communication plan?
• When do communications occur?
• What must the communications contain?
• Who are the contacts for key responsibilities?
#SPHealth @RHarbridge
43. Analytics for Management
Do you know what people are
doing in your SharePoint
implementation?
• What content is the most
popular and where are
people going/coming from?
• What are people searching
for and what are they not
able to find?
• How fast are your sites
growing? How big are they
getting?
#SPHealth @RHarbridge
44. Governance Assessments
• Do you have clearly defined Governance teams, committees
or boards?
• Are the roles and responsibilities of the membership
clearly defined?
• Is all of the membership engaged?
• Does the membership rotate?
• How often are your members getting together?
• What are the reasons your Governance teams,
committees or boards get together?
• Are the outcomes of these meetings actionable?
• Do you have a Governance Site (and Governance Plan)?
• What is within your Governance Site?
The Five Teams You SharePoint SharePoint
Need For Effective Governance Standards
SharePoint Document Online
#SPHealth @RHarbridge Governance Listing
45. Have the teams/roles in use?
There are typically 5 teams for SharePoint Governance:
Business Strategy Team
Initiatives/Technical Strategy Team
Tactical Teams:
Tactical Operations Team
Tactical Development Team
Tactical Support Team
#SPHealth @RHarbridgeYou
The Five Teams Need For Effective SharePoint Governance
46. Governance Deliverables
Aggregate/Reference Document or Site
(Contains all SharePoint Info – Single Point of Reference)
Objectives/Priorities
(Tech/Business)
SharePoint Governance
#SPHealth @RHarbridge Document Listing
47. Operations Deliverables
Objectives/Priorities
Disaster Recovery Plan
Storage and Quota Policies
Monitoring Plans
Maintenance Plans
Service Level Agreements
Security Policies
Deployment Process, Policies, and Schedule
SharePoint Governance
#SPHealth @RHarbridge Document Listing
48. Development Deliverables
Objectives/Priorities
Branding Guide
SharePoint Designer Policy
Workflow Policy
Development Standards (Including OOTB vs Custom)
Development Environment Policy
Testing Requirements
Deployment Process, Policies, and Schedule
#SPHealth @RHarbridge
SharePoint Standards Online
49. Support Deliverables
Objectives/Priorities
Site Classification and Platform Classification
Site Provisioning Process/Questionnaire
User Expectations Agreement
Roles and Responsibilities
Support Agreement(s)
Training and Communication Plans
MySite Policies (Pictures)…
SharePoint Governance
#SPHealth @RHarbridge Document Listing
50. Support Deliverables
User Lifecycle Policy
Taxonomy Management
Social Policies
Content Standards
Legal and Compliance Policy
Search Management
SharePoint Standards Online
#SPHealth @RHarbridge
51. Infrastructure Assessments
Are there problems in your
server farm?
• What are the current
problems?
• Where are the problems?
• What are the solutions
for these problems?
• Awesome Tip?
• Turn on alerts for this list.
#SPHealth @RHarbridge
52. • Who is responsible for what when it comes to SharePoint infrastructure?
• Do they have a backup?
• Do they have the knowledge and training they need?
• Have you ever deviated from the default settings? Why and when?
• How are you monitoring SharePoint?
• Have you ever deviated from the default
• Do you know when a content DB’s size is approaching it’s
recommended limit?
settings? Why and when?
• Do you know when the site count of a site collection is approaching
it’s recommended limit?
• Do you know when the site collection count in a content database is
approaching it’s recommended limit?
• What quotas have you configured for SharePoint?
• How do you handle requests for a larger quota?
• What quotas have you configured for
• What is the maximum quota?
• Do you have errors in your event logs?
SharePoint?
• Do you have errors in your SharePoint logs?
• you have errorstheyour SQLsettings for storing logs?
• HaveHow do you handle requests for larger
• Do
you changed
in
default
logs?
• Howquotas? to grow do each of your logs have?
much space
• What is the maximum quota?
#SPHealth @RHarbridge
53. • How many servers do you have in your farm? (and possibly how many
farms?)
• How many web applications do you have in your farm?
• How many site collections do you have?
• How many databases do you have?
• How large are your databases?
• How many SQL Server Instances do you have?
• How many users are using your SharePoint site collections?
• How many requests per second are you seeing?
• How many sites do you have?
• How many documents do you have?
• What is the highest document size?
• What is the average document size?
• What are your resource throttling settings?
• What other technologies are you using with SharePoint?
• Are you using ISA or Forefront?
• Are your users using Micrsoft Groove or SharePoint Workspace?
• What is the current version of Microsoft Office you are using?
• Are you using Office Communication Server or Lync?
• Are you using Microsoft System Center products? Which ones?
#SPHealth @RHarbridge
55. • What is your Disaster Recovery plan for your SharePoint
implementation?
• Do you perform a fire drills based on your plan? When was the last
one and how often do you do them?
• How do you provide single file recovery? (version control, recycling bin,
DPM, etc)
• How do you provide single or multiple site recovery?
• How do you provide server recovery?
• How do you provide data center recovery?
• Are you storing excess or unnecessary (unused) data in your SharePoint
farm?
• What are the costs of this storage?
• Why is it being stored?
#SPHealth @RHarbridge
56. Performance Assessments
If we can save 2 seconds of loading time does it matter?
Let’s say you are a law firm and you have 300 attorneys.
The typical Attorney bills at $300.00 per hour. Attorneys
visit this page roughly 50 times per day and we assume
a Calendar year of 280 billable days (because we all work
too much)…
That is roughly $700,000.00 worth in billable time
saved per year to deliver more value to clients.
($25.00 per second for 28,000 seconds per year).
#SPHealth @RHarbridge
57. • How is SharePoint performance?
• What are the bandwidth costs associated with SharePoint?
• What are the costs associated with transferring redundant data
around your farm?
• What are my slowest performing pages?
• How heavy are my SharePoint pages?
• Are you using caching in your SharePoint implementation?
• Are you using Output Caching?
• Are you using Disk Based Caching?
• Are you using Object Caching?
• Are you using IIS compression?
• Are you monitoring SQL Server Latency?
• Is your latency 10 milliseconds or less for the Temp Database?
• Is your latency 10 milliseconds or less for the Search Database?
• Is your latency 20 milliseconds or less for the Database Log File?
• Do you have pre-negotiated SLAs for first time load of a site, subsequent
loads of a site, and performance at remote locations?
#SPHealth @RHarbridge
58. Analytics for Performance
Are you monitoring all the things
you should be?
• What are your slowest pages?
• What lists or sites are becoming
very large?
• Two Key SharePoint 2007 Tips:
• Look at the reports available
in SharePoint Designer.
• Explore
“_layouts/usagedetails.aspx”
#SPHealth @RHarbridge
59. Resource Monitoring and Throttling
Wait a second… I have SharePoint 2007 (or 2003)!
Are there performance
• Large list views and lists with many lookup columns lists or
problems with large
have performance challenges. queries?
• If you are upgrading to SharePoint 2010 this is also
• What are the realistic limits
important to understand as the default list views and lookup
for throttling
limits may impact user experience. columns to protect server
• SQL Scripts (Read Only) and API callsperformance and user
can help identify
experience?
what lists you do have over the default throttle
settings, and which have a larger • What are the dangers of
lookup count.
• Preventative Measures: DDoS and DoS attacks and/or
your servers running out of
Selectively indexing large list columns can help (up to
10 columns), building smarter more resources based on existing
efficient views
(1st filter), CAML/Search alternatives…jobs and PUT/POST requests?
#SPHealth @RHarbridge
61. • What kind of SharePoint support do you currently provide?
• Do you provide help material such as Manuals, Course Guidebooks,
Workbooks, How To, Tutorials, or Demonstrations?
• How do you train users on SharePoint?
• How do you currently provision your sites?
• How do you determine where each site should live?
• Who owns the site and who supports the site?
• How do you communicate new features, initiatives, or changes to
SharePoint to your users?
• How many SharePoint support requests do you currently get?
• How are these categorized?
• How are these assigned and escalated?
• How many are effectively responded to?
• How many are closed with success?
• Do you leverage/contribute to an internal knowledgebase for SharePoint
support?
• Do you have clearly defined SLAs for support and problem resolution?
• Do you offer face to face learning or unstructured/semi-structured
environments for learning? (Lunch and learns, after hours discussions,
communities etc)
#SPHealth @RHarbridge
62. Multiple Tiers for Escalation
(You can’t know everything)
Tactical Support Team
Help Desk
Site Administrators
End Users
Learning Libraries/Online/Help
#SPHealth @RHarbridge
63. Diversify Support
resources/mediums
Books and Manuals
Online
MSDN Forums
TechNet Help
Blogs Etc
Cheat Sheets
One on One
Classroom Training
#SPHealth @RHarbridge
65. • Do you have a site map that represents the current site structures?
• Does this clearly indicate recommended containment hierarchy?
• Do you have a site map that defines future site structures?
• Are you using Content Types?
• Are you using metadata to help make content easier to organize and find?
• Are you using site columns?
• Are you using and managing Term Sets?
• Do you have tagging guidelines?
• Are you managing keywords?
• Are you using and managing Site Directories?
• Do you have classifications based on type of use?
• Communications based (publishing) portal/sites/collections?
• Team based collaboration sites/collections?
• Application/services based sites/collections?
• Are you checking for dead links?
• How well is your site structured?
• Can people find what they are looking for?
#SPHealth @RHarbridge
67. • How secure is your SharePoint environment?
• Do you have PII (Personally Identifiable Information) in your
environment? Is it secured and audited?
• How well are permissions managed in your SharePoint environment?
• Have you ever deviated from SharePoint’s default security levels?
• In what site collections?
• What was the reasoning/need behind creating your own security
levels?
• How can security be improved in your SharePoint environment?
• How can you more effectively monitor, manage, and maintain security in
your SharePoint environment?
• Do you have separate/specific site collections or web applications for
confidential data which are more tightly controlled, audited, and
managed?
#SPHealth @RHarbridge
69. • Do you have clearly defined Development Standards?
• What third party products are we using in our SharePoint environment?
• Where are they available? Who can use them?
• What is the status of these non-Microsoft products?
• Are there newer versions available?
• How is custom code performing within our SharePoint environment?
• Are you disposing of SharePoint objects correctly?
• Are you using best practices when querying or working with
SharePoint objects?
• Do you know how many workflows have been created within your
SharePoint environment?
• Do you know what they do?
• Do you know who owns them?
• Do you know what they were developed using? (SharePoint
Designer? Visual Studio? Third Party Product?)
• Who is using SharePoint Designer?
• How do you test your SharePoint environment when an update is made
to it?
• When new code is added or a third party product?
• How are you storing older versions of configurations, code and compiled
components?
#SPHealth @RHarbridge
70. Integration Assessments
When I Say “SharePoint Integration”
You Probably Think Of This...
#SPHealth @RHarbridge
71. • Is your SharePoint implementation part of an overall enterprise
technology plan?
• What are the current systems and applications in place?
• What are the application and system lifecycles?
• Is there duplicated content that is contained in other systems or
applications and not just within SharePoint?
• How is this content kept synchronized when updates are made to it?
• Can data stored in other systems provide additional value to your
SharePoint business solutions?
• Can it give added context to SharePoint content?
• What are already integrated?
• How are they integrated?
• What are not integrated?
• Why haven’t they been integrated?
• Are there ways to reduce user disruption by providing more single
sign on opportunities?
#SPHealth @RHarbridge
73. • How do you share the benefit of existing SharePoint solutions in your
organization?
• Does this include user built SharePoint solutions?
• What is the SharePoint skill level of your users?
• Do you have user stories on how people are currently using SharePoint
successfully?
• Have you performed interviews or surveys to help understand how
people are using SharePoint or how specific SharePoint solutions can be
improved?
• How many people are using your SharePoint implementation?
• Are you reviewing SharePoint Usage Statistics on a Regular Basis?
• How many are using a specific site?
• How many are using specific documents?
• What times of the week are they using specific sites or documents?
• Are there patterns that can be identified to help in determining
the best time for updates or additions?
• Is your SharePoint accessible externally or via mobile devices?
#SPHealth @RHarbridge
74. • How usable are your SharePoint solutions or implementation?
Usage and Adoption Assessments
• Have you performed usability assessments?
• How has your SharePoint implementation been branded?
• Does it have a unique name for referencing?
• What are your theme and styling guidelines?
• How does your SharePoint implementation work across
browsers?
• What about upcoming browsers?
• What are the accessibility concerns in your current SharePoint
implementation?
• How can this be improved?
• Do you have usage policies defined?
• Have your users signed off or acknowledged these policies?
• Do you enforce these policies?
• How often are these usage policies assessed and updated?
#SPHealth @RHarbridge
75. Usability Assessments
Consistency Across
User Environments
Modify Provisioned
Site (or Templates)
Based on Need
#SPHealth @RHarbridge
76. • Have you identified and defined user personas?
• Is your SharePoint accessible externally?
• Is your SharePoint being used on mobile devices?
• How is the user experience?
• How has your SharePoint implementation been branded?
• What are your theme and styling guidelines?
• How does your SharePoint implementation work across browsers?
• What about upcoming browsers?
• What are the accessibility concerns in your current SharePoint
implementation?
• How can this be improved?
• How do you make navigation changes in your SharePoint
implementation?
• Is your current navigation effective?
• Have you performed card sorting exercises?
• Have you performed the ‘blind’ test?
#SPHealth @RHarbridge
79. • What is the mobile experience of your SharePoint site?
• Have you optimized the site for smaller resolutions?
• What mobile browsers do you support?
• Is your organization adopting tablet PCs (iPads)?
• What is the tablet experience of your SharePoint site?
• What support do you provide for remote workers?
• What are the offline and synchronization options your organization
is providing?
• Is SharePoint available outside of the firewall for employees?
• When a user receives an email linking to a SharePoint document on
their phone can they download that document?
• What is this mobile email and SharePoint experience like?
#SPHealth @RHarbridge
81. • Are you using custom search scopes?
• Are you using people search?
• Are you checking what queries resulted in failure (no click through or 0
results)?
• Are you using best bets?
• Have you defined synonyms?
• Do you allow users to search non SharePoint data from within
SharePoint? If so what data?
• Are you using hit highlighting?
• Have you made organizational enhancements to the noise words file
and/or the thesaurus file?
• Have you defragmented your search database(s)?
#SPHealth @RHarbridge
83. • What does a one star versus a five star rating mean in your organization?
• What are acceptable tags?
• Are negative tags allowed?
• Are there examples of effective tags available?
• When should a user tag and when shouldn’t they?
• If content has already been tagged is it valuable to tag it again?
• Is it okay to tag content if that content already has a column (or
metadata) value that represents that tag?
• Are you using Status Updates?
• What are acceptable status updates?
• Are there examples of effective status updates available?
• What is acceptable About Me information for a user profile?
• Are there examples of effective About Me descriptions available?
• What is an acceptable user profile picture?
#SPHealth @RHarbridge
84. Cloud Assessments
70+ Cloud Evaluation Questions:
https://www.nothingbutsharepoint.com/sites/itpro/Pages/Ev
aluating-Cloud-Providers-Tools-and-Questions.aspx
#SPHealth @RHarbridge On Premise vs. Cloud - SharePoint Hosting ROI Comparison
FPWeb Whitepaper:
86. • Are you using keywords, key phrases, and a description that reflects
each pages content?
• Are you using Robots Exclusion Standard (robots.txt)?
• Are you placing your content higher up in the page (to improve search
engine processing).
• Are you ensuring alt and title tags are always filled on things like images?
• Are you using descriptive text in your hyperlinks?
• Are you using descriptive page titles?
• Are you automatically updating the sitemap (helps search engines crawl
or discover pages on the site).
• Are you adjusting the Search Visibility for sites or pages you don’t want
crawled?
#SPHealth @RHarbridge
90. Tools That Help Answer Questions
• Microsoft Products
System Center Operations Manager
• Microsoft/Community Tools
SharePoint Diagnostics (2007, 2010), ULS Viewer,
SharePoint DocGen, Log Parser, Visual Studio 2010
Ultimate (Load Testing) etc.
• Third Party Products
ControlPoint, DocAve, Nintex Reporting, CardioLog,
MAPILab, etc.
#SPHealth @RHarbridge
91. The Diagnosis
Diagnosis is used to help determine the
causes of symptoms, mitigations for
problems, and solutions to issues.
#SPHealth @RHarbridge
92. What to watch out for…
“Prescription of a SharePoint
“Prescription without Diagnosis is
Tool/Solution/Implementation
Malpractice.”
without Diagnosis is Malpractice.”
Please Share This!
#SPHealth @RHarbridge
93. What we talked about…
1. The Plan of Care for SharePoint
What is a SharePoint Prescription?
2. Preventative Care is critical and cost effective.
SharePoint Preventative Care
3. Palliative Care targets side effects and is expensive.
SharePoint Palliative Care
4. Curative Care is difficult without clear diagnosis.
SharePoint Curative Care
5. Assess Often, Target Assessments, Act on Results
SharePoint Health Assessments
#SPHealth @RHarbridge
94. Get Well Soon!
Thanks to Organizers, Sponsors and You for Making this Possible.
Questions? Ideas? Feedback? Contact me:
Twitter: @RHarbridge
Blog: http://www.RHarbridge.com
Email: Richard@RHarbridge.com
Resources:
700+ SharePoint IA Slides at.. PracticalIntranet.com
130+ SharePoint Standards at.. SPStandards.com
15 Pages of Important Questions at.. SharePointDiagnostics.com
#SPHealth @RHarbridge
Editor's Notes
The audience for these assessments shouldn’t always be a technical one. Often we get lost in delivering assessments to the caretakers without delivering to the real patient which is the business and business users themselves. In our example above we described Technology Experts as the caretakers of the organizations technology needs and health. Realistically though for assessments that deal with user adoption, governance, or organizational maturity we are dealing with something beyond the technology. We want to encourage behavior changes (for the better). What better way to do that than by also delivering to the business and business users as well as the caretakers?
Why are we using SharePoint within our Enterprise?What are we currentlyusing SharePoint for within our Enterprise?What are the future uses for SharePoint within our Enterprise?How is SharePoint helping us achieve our business goals?What are our SharePoint objectives and their priority?What are our SharePoint initiatives and their priority?How do our SharePoint initiatives align with our SharePoint objectives?What are ways we can reduce inefficiencies and duplication?What groups are doing similar initiatives and how can we help?What are the related systems, applications and services we have within our enterprise?How is the business prioritizing SharePoint initiatives?Who are the people or key areas of the business involved in setting the strategic direction for our SharePoint implementation? What areas of the business offer the most opportunity for growth?How are you communicating strategic changes or initiatives related to SharePoint in your organization?
What are the known current SharePoint Initiatives?What are the known future SharePoint initiatives?Am I using all the features our organization is paying for?Are we using any of the features incorrectly?What are the related business applicationsandservices?Do any contain duplicate features/functionality?Are any being retired/eliminated in the future?What are the technical objectives for SharePoint within the organization?How are these technical objectives prioritized?What are our current and future licensing plans with SharePoint?Do you have a communication plan?When do communications occur?What must the communications contain?Who are the contacts for key responsibilities?
Workflow for usage
Who is responsible for what when it comes to SharePoint infrastructure?Do they have a backup?Do they have the knowledge and training they need?Have you ever deviatedfrom the default settings? Why and when?How are you monitoring SharePoint?Do you know when a content DB’s size is approaching it’s recommended limit?Do you know when the site count of a site collection is approaching it’s recommended limit?Do you know when the site collection count in a content database is approaching it’s recommended limit?What quotas have you configured for SharePoint?How do you handle requests for a larger quota? What is the maximum quota?Do you have errors in your event logs?Do you have errors in your SharePoint logs?Have you changed the default settings for storing logs?Do you have errors in your SQL logs?How much space to grow do each of your logs have?How many servers do you have in your farm? (and possibly how many farms?)How many web applications do you have in your farm?How many site collections do you have?How many databases do you have?How large are your databases? How many SQL Server Instances do you have?How many users are using your SharePoint site collections?How many requests per second are you seeing?How many sites do you have?How many documents do you have?What is the highest document size?What is the average document size?What are your resource throttling settings?What other technologies are you using with SharePoint?Are you using ISA or Forefront?Are your users using Micrsoft Groove or SharePoint Workspace?What is the current version of Microsoft Office you are using?Are you using Office Communication Server or Lync?Are you using Microsoft System Center products? Which ones?
What is your Disaster Recovery plan for your SharePoint implementation?Do you perform a fire drills based on your plan? When was the last one and how often do you do them?How do you provide single file recovery? (version control, recycling bin, DPM, etc)How do you provide single or multiplesite recovery?How do you provide server recovery?How do you provide data center recovery?Are you storing excess or unnecessary (unused) data in your SharePoint farm?What are the costs of this storage?Why is it being stored?
How is SharePoint performance?What are the bandwidth costs associated with SharePoint?What are the costs associated with transferring redundant data around your farm?What are my slowest performing pages?How heavy are my SharePoint pages?Are you using caching in your SharePoint implementation?Are you using Output Caching?Are you using Disk Based Caching?Are you using Object Caching?Are you using IIS compression?Are you monitoring SQL Server Latency?Is your latency 10 milliseconds or less for the Temp Database?Is your latency 10 milliseconds or less for the Search Database?Is your latency 20 milliseconds or less for the Database Log File?Do you have pre-negotiated SLAs for first time load of a site, subsequent loads of a site, and performance at remote locations?
What kind of SharePoint support do you currently provide?Do you provide help material such as Manuals, Course Guidebooks, Workbooks, How To, Tutorials, or Demonstrations?How do you train users on SharePoint?How do you currently provision your sites?How do you determine where each site should live?Who owns the site and who supports the site?How do you communicate new features, initiatives, or changes to SharePoint to your users?How many SharePoint support requests do you currently get?How are these categorized?How are these assigned and escalated?How many are effectively responded to?How many are closed with success?Do you leverage/contribute to an internal knowledgebase for SharePoint support?Do you have clearly defined SLAs for support and problem resolution?Do you offer face to face learning or unstructured/semi-structured environments for learning? (Lunch and learns, after hours discussions, communities etc)
Do you have a site map that represents the current site structures?Does this clearly indicate recommended containment hierarchy?Do you have a site map that defines future site structures?Are you using Content Types?Are you using metadata to help make content easier to organize and find?Are you using site columns?Are you using and managing Term Sets?Do you have tagging guidelines?Are you managing keywords?Are you using and managing Site Directories?Do you have classifications based on type of use?Communications based (publishing) portal/sites/collections?Team based collaboration sites/collections?Application/services based sites/collections?Are you checking for dead links?How well is your site structured?Can people find what they are looking for?
How secure is your SharePoint environment?Do you have PII (Personally Identifiable Information) in your environment? Is it secured and audited?How well are permissions managed in your SharePoint environment?Have you ever deviated from SharePoint’s default security levels?In what site collections?What was the reasoning/need behind creating your own security levels?How can security be improved in your SharePoint environment?How can you more effectively monitor, manage, and maintain security in your SharePoint environment?Do you have separate/specific site collections or web applications for confidential data which are more tightly controlled, audited, and managed?
Do you have clearly defined Development Standards?What third party products are we using in our SharePoint environment?Where are they available? Who can use them?What is the status of these non-Microsoft products?Are there newer versions available?How is custom code performing within our SharePoint environment?Are you disposing of SharePoint objects correctly?Are you using best practices when querying or working with SharePoint objects?Do you know how many workflows have been created within your SharePoint environment?Do you know what they do?Do you know who owns them?Do you know what they were developed using? (SharePoint Designer? Visual Studio? Third Party Product?)Who is using SharePoint Designer?How do you test your SharePoint environment when an update is made to it?When new code is added or a third party product?How are you storing older versions of configurations, code and compiled components?
Is your SharePoint implementation part of an overall enterprisetechnology plan?What are the current systems and applications in place?What are the application and system lifecycles?Is there duplicated content that is contained in other systems or applications and not just within SharePoint?How is this content kept synchronized when updates are made to it?Can data stored in other systems provide additional value to your SharePoint business solutions? Can it give added context to SharePoint content?What are already integrated?How are they integrated?What are not integrated?Why haven’t they been integrated?Are there ways to reduce user disruption by providing more single sign on opportunities?
How do you share the benefit of existing SharePoint solutions in your organization?Does this include user built SharePoint solutions?What is the SharePoint skill level of your users?Do you have user stories on how people are currently using SharePoint successfully?Have you performed interviews or surveys to help understand how people are using SharePoint or how specific SharePoint solutions can be improved?How many people are using your SharePoint implementation? Are you reviewing SharePoint Usage Statistics on a Regular Basis?How many are using a specific site?How many are using specific documents?What times of the week are they using specific sites or documents?Are there patterns that can be identified to help in determining the best time for updates or additions?Is your SharePoint accessible externally or via mobile devices?How usable are your SharePoint solutions or implementation? Have you performed usability assessments?How has your SharePoint implementation been branded?Does it have a unique name for referencing?What are your theme and styling guidelines?How does your SharePoint implementation work across browsers?What about upcoming browsers?What are the accessibility concerns in your current SharePoint implementation?How can this be improved?Do you have usage policies defined?Have your users signed off or acknowledged these policies?Do you enforce these policies?How often are these usage policies assessed and updated?
Have you identified and defined user personas?Is your SharePoint accessible externally?Is your SharePoint being used on mobile devices?How is the user experience?How has your SharePoint implementation been branded?What are your theme and styling guidelines?How does your SharePoint implementation work across browsers?What about upcoming browsers?What are the accessibility concerns in your current SharePoint implementation?How can this be improved?How do you make navigation changes in your SharePoint implementation?Is your current navigation effective?Have you performed card sorting exercises?Have you performed the ‘blind’ test?
While SharePoint internal environments support a ‘mobile’ friendly mode the same feature doesn’t work for anonymous users on public facing websites. In addition to this there is the challenge of much smaller resolutions which SharePoint has not been optimized for. Even the webpages developed within SharePoint are large and according to some experts ‘bloated’ with additional content that often is not applicable for anonymous users. There are workarounds for all of these issues (and more), but most require some level of customization or code. So while optimizing SharePoint sites for mobile and tablet devices is possible, it isn’t necessarily easy.What does Microsoft currently have to say about this? “Microsoft SharePoint 2010 supports several modern, standards based, XHTML 1.0 compliant browsers such as Internet Explorer 8, Firefox 3.6 and Safari 4.x as detailed in the “Plan browser support (SharePoint Server 2010)” on Microsoft TechNet. It explains in detail which features work and which do not across the browsers and is the most up to date browser support information. The mobile versions of Safari browser on the Apple iPhone OS (used by the iPhone and iPad) have not been tested by Microsoft, and there may be issues using them with SharePoint 2010.”There are quite a few documented issues (almost all of which relate to the mobile browser and the fact that SharePoint 2010 has not been designed to behave with all touch based interfaces) which are a good reason for concern when many businesses are seeing considerable growth and adoption of tablets. According to the JP Morgan Analyst Group “The tablet market is expected to grow to $35 billion by 2012”. Let me assure you that a big contributor to that growth will be enterprise customers who use SharePointWhat is the mobile experience of your SharePoint site?Have you optimized the site for smaller resolutions?What mobile browsers do you support?Is your organization adopting tablet PCs (iPads)?What is the tablet experience of your SharePoint site?What support do you provide for remote workers?What are the offline and synchronization options your organization is providing?Is SharePoint available outside of the firewall for employees?When a user receives an email linking to a SharePoint document on their phone can they download that document? What is this mobile email and SharePoint experience like?
While SharePoint internal environments support a ‘mobile’ friendly mode the same feature doesn’t work for anonymous users on public facing websites. In addition to this there is the challenge of much smaller resolutions which SharePoint has not been optimized for. Even the webpages developed within SharePoint are large and according to some experts ‘bloated’ with additional content that often is not applicable for anonymous users. There are workarounds for all of these issues (and more), but most require some level of customization or code. So while optimizing SharePoint sites for mobile and tablet devices is possible, it isn’t necessarily easy.What does Microsoft currently have to say about this? “Microsoft SharePoint 2010 supports several modern, standards based, XHTML 1.0 compliant browsers such as Internet Explorer 8, Firefox 3.6 and Safari 4.x as detailed in the “Plan browser support (SharePoint Server 2010)” on Microsoft TechNet. It explains in detail which features work and which do not across the browsers and is the most up to date browser support information. The mobile versions of Safari browser on the Apple iPhone OS (used by the iPhone and iPad) have not been tested by Microsoft, and there may be issues using them with SharePoint 2010.”There are quite a few documented issues (almost all of which relate to the mobile browser and the fact that SharePoint 2010 has not been designed to behave with all touch based interfaces) which are a good reason for concern when many businesses are seeing considerable growth and adoption of tablets. According to the JP Morgan Analyst Group “The tablet market is expected to grow to $35 billion by 2012”. Let me assure you that a big contributor to that growth will be enterprise customers who use SharePoint
Are you using custom search scopes?Are you using people search?Are you checking what queries resulted in failure (no click through or 0 results)?Are you using best bets?Have you defined synonyms?Do you allow users to search non SharePoint data from within SharePoint? If so what data?Are you using hit highlighting?Have you made organizational enhancements to the noise words file and/or the thesaurus file?Have you defragmented your search database(s)?
What does a one star versus a five star rating mean in your organization?What are acceptable tags?Are negative tags allowed? Are there examples of effective tags available?When should a user tag and when shouldn’t they?If content has already been tagged is it valuable to tag it again?Is it okay to tag content if that content already has a column (or metadata) value that represents that tag?Are you using Status Updates?What are acceptable status updates? Are there examples of effective status updates available?What is acceptable About Me information for a user profile? Are there examples of effective About Me descriptions available?What is an acceptable user profile picture?
Are you using keywords, key phrases, and a description that reflects each pages content?Are you using Robots Exclusion Standard (robots.txt)?Are you placing your content higher up in the page (to improve search engine processing).Are you ensuring alt and titletags are always filled on things like images?Are you using descriptive text in your hyperlinks?Are you using descriptive page titles?Are you automatically updating the sitemap (helps search engines crawl or discover pages on the site).Are you adjusting the Search Visibility for sites or pages you don’t want crawled?
The audience for these assessments shouldn’t always be a technical one. Often we get lost in delivering assessments to the caretakers without delivering to the real patient which is the business and business users themselves. In our example above we described Technology Experts as the caretakers of the organizations technology needs and health. Realistically though for assessments that deal with user adoption, governance, or organizational maturity we are dealing with something beyond the technology. We want to encourage behavior changes (for the better). What better way to do that than by also delivering to the business and business users as well as the caretakers?
The audience for these assessments shouldn’t always be a technical one. Often we get lost in delivering assessments to the caretakers without delivering to the real patient which is the business and business users themselves. In our example above we described Technology Experts as the caretakers of the organizations technology needs and health. Realistically though for assessments that deal with user adoption, governance, or organizational maturity we are dealing with something beyond the technology. We want to encourage behavior changes (for the better). What better way to do that than by also delivering to the business and business users as well as the caretakers?
The audience for these assessments shouldn’t always be a technical one. Often we get lost in delivering assessments to the caretakers without delivering to the real patient which is the business and business users themselves. In our example above we described Technology Experts as the caretakers of the organizations technology needs and health. Realistically though for assessments that deal with user adoption, governance, or organizational maturity we are dealing with something beyond the technology. We want to encourage behavior changes (for the better). What better way to do that than by also delivering to the business and business users as well as the caretakers?
A lot of this can seem daunting and I know one of the hardest things is figuring out how to do some of the things I have shown today. If you are interested in further training or assistance please let me know. It's our commitment to you that we will continue to hear your feedback and identify the issues. I encourage you to give us feedback during the coming months, and we will continue to deliver more and more functionality, more and more guidance to help you be successful with your application of SharePoint.Thank You for Reading/Listening