OGE Energy Corp implemented a smart grid program between 2010-2012 that included installing smart meters for nearly 800,000 customers, deploying demand response programs, and enabling remote disconnects and reconnects. The program goals were to reduce operational costs, engage customers, avoid building new power plants, and improve reliability. OGE customized their SAP system to support meter deployment, dynamic pricing, demand response programs, and remote service provisioning through the smart grid infrastructure.