This document provides information on eMeter EnergyIP, a meter data management platform that handles the complex relationships between utility assets, customer accounts, and applications. It offers industry-leading scalability, flexibility to support regulatory and business changes, and real-time automated operations. Key capabilities include data synchronization, a partitioned data repository, service-oriented architecture, workflow management, and analytics. The platform provides operational benefits like improved customer service, reduced costs, and accelerated cash flow. It also enables remote connect/disconnect, advanced metering asset management, and improved distribution quality.

1. DATA SHEET: eMeter EnergyIP
eMeter EnergyIP
The industry standard for Meter Data Management
to meet the needs of today’s – and tomorrow’s utility.
eMeter® EnergyIP® is the platform upon which all of eMeter’s Smart Energy
solutions are built. EnergyIP has the most large-scale, mass-market deployments
of Meter Data Management in the industry.
“After an extensive
evaluation, we found eMeter EnergyIP captures the complex relationships among assets, premises,
customer accounts, users, applications, and services that must be managed in
the right partner in
any successful Smart meter network. With its automated business processes and
eMeter with their workflows, eMeter EnergyIP provides real-time information and automation to
EnergyIP solution. integrate enterprise systems and drive Smart Grid Management. eMeter EnergyIP
eMeter demonstrated supports all aspects of Smart meter deployment and operation, serving as the
their experience with “central nervous system” of a utility and turning data into actionable information
that can be leveraged across the utility.
large scale smart
meter deployments eMeter EnergyIP offers several unique capabilities including:
and their commitment
• Industry Leading Scalability: eMeter EnergyIP is the only product designed
to integration with
from the ground up to handle the complexity of a multi-million point AMI
our SAP customer deployment – rather than being adapted from a system built for smaller scale
system.” deployments.
Chris Barron,
Chief Information Officer, CPS Energy • Enterprise Agility: eMeter EnergyIP’s delivers a flexible architecture to
support any Advanced Metering Infrastructure (AMI) and integrates with
multiple utility enterprise systems to accommodate regulatory and business
process changes in a low-cost, non-disruptive way.
• Interoperability: Out of the box adapters for multiple Smart meter
communication networks reduce overall cost and maintenance.
• Automated, Event-driven Operations: Real-time processing data and
operations data allows for the fastest possible decision making and improved
efficiencies in billing cash flow, IT reconciliation, customer responsiveness,
and logistics.
Together, these solutions enable utilities to fully realize the benefits of Smart
metering and AMI including improvements in operational efficiencies as well as
consumer demand-side collaboration.
© 2011 eMeter Corporation. All rights reserved.

2. DATA SHEET: eMeter EnergyIP
Core Functionality
• Data Synchronization Engine: Synchronizes data with the AMI,
Customer Information System (CIS), and other enterprise applications using
FlexSync, an incremental, transactional-based approach to synchronizing
data in real-time.
• Data Repository: Uses a database partitioned Metered Usage Data
Repository (MUDR) to maintain performance, while storing a plethora of
Advanced Metering data.
• Service Oriented Architecture: Integrates all of your legacy, current, and
future systems, permitting consistent information viewing across all types of
meters and meter-data collection systems with no loss of data and without
updating existing systems.
• Workflow Engine: Persistently maintains and handles requests that require
workflow processing and tracks the progress of each operation.
• Audit Tracking: Allows users to configure which business components and
fields to audit, and to determine the scope of the audit. Audit features support
system operations and Sarbanes-Oxley requirements.
• Validation, Estimating & Editing (VEE): Performs real-time interval data
validation and estimation according to configurable rules, allows graphical
editing of metered data, and instantaneously verifies the accuracy of interval
data and make corrections in real-time.
• Analytics Foundation: A star schema Analytics Engine, separate from core
transaction processing, provides near real-time access to information without
compromising operational performance.
• Reporting Frameworks: Presents customizable reports of AMI Health,
outage analysis and event analysis, letting business and technical users view
the same report portal to mine for problems.
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3. DATA SHEET: eMeter EnergyIP
Operational Benefits
eMeter EnergyIP provides you with a flexible platform that allows you to add
applications such as Billing, Remote Connect/Disconnect, Energy Engage,
and Outage Event Management. You will see operational efficiencies increase
across the board as eMeter EnergyIP and applications:
EMETER APPLICATIOnS
AnD PLATFORM • Improve Customer Service: Agents have detailed, real-time, accurate
ExTEnSIOnS information for first call resolution of incoming inquiries.
• Register Billing
• Reduce Operating Costs: Flexible enterprise integration provides near
• Interval Billing
real-time access to end-user consumption data and incident data through
• Outage Event
Management reports and analysis which help to minimize losses and inefficiencies.
• Remote Connect/
Disconnect
• Accelerate Cash Flow: Billing is based on up-to-date, validated usage
• Energy Engage™
Customer Portal information.
• Prepayment Support
• Customer Service
• Delivers Advanced Tariffs: Sophisticated time-based usage billing
Representative Portal determinants processing supports any demand response program.
• Settlements
• Network Loss • Automate Outage Detection: Real-time information helps your Outage
Management
Management System to complete repairs quickly and efficiently. Data
• Analytics Foundation
Analytics combines disparate power-on/off events into single outage events
• Graphical Reporting
Framework so utilities can easily see outage duration and associated impact.
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4. DATA SHEET: eMeter EnergyIP
• Identify And Quantify Loss or Theft: Utilizing eMeter EnergyIP’s analytic capabilities, you can find
locations where losses are occurring and determine the magnitude.
• Automate Remote Meter Connect/Disconnect: Services can be reconnected and disconnected
without sending personnel on-site.
• Track Advanced Metering Assets: Track and manage assets such as meters and communications
modules through installation, operation and maintenance to reduce cost and customer disruption.
• Improve Distribution Quality: Timely and accurate metering information improves grid and
pipeline reliability, and supports distributed generation initiatives.
• Provide Flexible Data Validation: Utilities can implement a method of validation and estimation
to conform to ever-evolving regulations.
• Troubleshoot the Smart Grid: eMeter Analytics Foundation allows utilities to pin-point errors among
massive read volumes to see specific problem spots, create service requests, and ensure service level
agreements are met.
Community Benefits
• Reduces Peak Demand: Supports time-of-use pricing to encourage end users to reduce
consumption during peak times.
• Improves Energy Efficiency and Reduces Carbon Footprint: Supports demand response
programs to reduce end user consumption and greenhouse gases.
• Engages Customers in Energy Management: Gives customers access to detailed usage
data to empower self-regulation.
Experience
eMeter provides essential software that enables electric, gas, and water utilities to realize the full benefits
of the Smart Grid. Leading utilities worldwide depend on eMeter Smart Grid Management Software to
reduce operational costs, improve customer service, and drive energy efficiency. With the most large-scale
deployments in the industry and strategic partnerships with Accenture, IBM, Logica, SAP, Siemens and
Verizon; eMeter has built a reputation for unparalleled expertise that ensures customer success.
eMeter Corporation
Energy Information You Can Act On.
+1 (650) 227-7770
sales@emeter.com
www.emeter.com
© 2011 eMeter Corporation eMeter ®, the eMeter Logo ®, EnergyIP ®, Energy Engage™ and any other trademark found on the eMeter Trade-
marks List that are referred to or displayed in the document are trademarks or registered trademarks of eMeter Corporation or its affiliates in
the US and other countries. Other names may be trademarks of their respective owners.