Biman Ghosh is seeking a position as an SAP ISU Device Management consultant. He has 3 years of experience as an SAP ISU DM consultant working for Cognizant Technology Solutions in India. He currently works on the Centrica Beacon project providing support for Centrica Plc in the UK. He is looking to take on more responsibilities and continue expanding his skills in areas like SAP ISU IDE, EDM, and AMI integration for utilities.

1. Railway Boundary Road, Halisahar
24 Parganas (N), WB
+91 9940422506
biman.ghosh.mca@gmail.com
BIMAN GHOSH
OBJECTIVE Seeking a position as an SAP ISU Device Management consultant where I will be able to
work in a challenging and dynamic environment and keep adding value to the
organization that I represent and serve while at the same time upgrading my skills and
knowledge.
PROFESSIONAL
SUMMARY
 SAP ISU DM consultant with 3 years of experience.
 Presently working in Cognizant Technology Solutions India Pvt Ltd as Associate.
 Gained practical functional knowledge of ISU Device Management.
 Gained practical working knowledge of European De-regulated Utilities industry
for both Gas and Electricity.
 Excellent ability to interact with the clients & understanding requirements
 Excellent communication skills, Leadership qualities, Fast learning, Strong attitude
and work ethics are few of the strong points besides technical knowledge.
 Strong desires to make maximum contribution and learn new skills and
shouldering more responsibilities.
 Managing requirement gathering, system analysis and finalization of functional
specifications.
EXPERIENCE COGNIZANT TECHNOLOGY SOLUTIONS
SAP ISU DM Consultant from January 2014 – Present
Project Name: Centrica Beacon
Project Description: SAP Support Project for Centrica Plc, UK.
Duration: 01.03.2014 to Present
About Client: Centrica is one of the largest supplier of utilities like Gas and Electricity in
UK. It is part of British Gas Business (BGB) UK.
Client Industry: Utilities (Gas and Electricity)
Project Role: SAP ISU Device Management Lead Consultant
Project Responsibilities:
• Managing a team of 6 for day to day production support.
• Deliver service improvements which can add value to the customer.
• Incident resolution with respect to both Gas and Electricity accounts.
• Exceptions resolution and root cause fix to stop exceptions.
• Logging of defects & explaining the defects details to FS owners to resolve the same
• Responsible for detailed problem and determination of issues in resolving.

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• Problem determination includes re-creating the issues, determining the point of failure by
stepping through the ABAP Code and identifying the problem resolution.
• Work Management (including work order/service order, notification), Work Flows.
• Working with below basic DM objects with intensive use in the real business scenario
which covers the meter replacement. Moreover I am working on workflows and different
electricity and gas flows required to convey the information in different systems.
• Service Order Creation, Update, Re-scheduling, Cancellation through SAP-ISU.
• Relevant industries flows for Electricity as well as Gas
• Device Replacement process Cos Gain, Cos Loss, and Product change, New Connection,
Move Out and Move In.
Achievements:
• Received “Associate of the Quarter” award for Q1 in 2016.
• Received Performer of the month award in Jan 2015.
• Received Impromptu Award for “Thinking out of the box”, Nov 2015.
• Received Impromptu Award for “Going Above and Beyond Call of Duty”, 0ct 2016.
• Received multiple “Simply Thank You”, which is client appreciation in the month of Dec
2014, Jan 2015 and Feb 2015. May 2016 and July 2016, December 2016.
• Received client appreciation for single handedly managing and completing yearly
NRL/NRO activity, which involves updating the entire Gas portfolio with the latest EAC, AQ
EUC data. October 2016.
EDUCATION JIS COLLEGE OF ENGINEERING – KALYANI
Master of Computer Application in 2013 with 85%
AIMMT – BARACKPORE
Bachelor of Computer Application in 2010 with 78%
JULIEN DAY SCHOOL – KALYANI
ISC in 2007 with 71%
JULIEN DAY SCHOOL – KALYANI
ICSE in 2005 with 70%
PROGRAMMING
SKILLS
 Programming in C,C++ and Java
 HTML 5, MySQL, Oracle
SUBJECTS OF
INTEREST
 SAP ISU IDE
 SAP ISU EDM
 SAP AMI Integration for Utilities
TRAINING  SAP ISU Device Management Training from Cognizant Academy.
 C/C++, MySQL training from Cognizant Academy.

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 Certificate in Developing Components and Web Services using .NET
Framework 2.0 and MS-SQL Server 2005 from NIIT
ACADEMIC
PROJECTS
 Created a “Steganography Software” using C# .NET Framework 3.5
 Created a “Student Management System” using C#.NET Framework 3.5 & MS-
SQL SERVER 2008.
 Created a “Railway Reservation System” using C#.NET.
 Created a “Hotel Management System” using C#.NET Framework 3.5 & MS-SQL
SERVER 2008.
PERSONAL DOSSIER  Name : Biman Ghosh
 Date of Birth : 18/06/1988
 Nationality : Indian.
 Gender : Male.
 Marital Status : Unmarried.
 Permanente Address : Halisahar, PO- Nabanagar 24 PGS (N),
 PIN : 743144
 Language Proficiency : English, Bengali, Hindi.
 Hobby and Activities : Drawing, Playing Computer Games.
DECLARATION AND
SIGNATURE
I hereby affirm that the information provided in this document is true and accurate to
the best of my knowledge.
Date: January 12, 2017 Signature: Biman Ghosh