2. Transforming
Communications
Name
Title
Microsoft Corporation

3. Communication Challenges
Communication Overload Security and compliance
Distributed teams,
High cost of communications
partners, and customers

4. Microsoft Unified Communications
Messaging Identity & Communications
• E-mail presence • Instant Messaging
• Calendaring • Conferencing
• Unified Messaging • Enterprise Voice

5. Software Approach Enables Unification
Separate management & experience
Enterprise
Telephony Streamlined Experience
Unified Messaging
Efficient Controls
E-Mail &
Conferencing
Messaging
Instant Messaging
Telephony
Enterprise
E-Mail &
Instant
Audio
Conference
Video
Conference
Web
Conference Common Platform
Voice Mail

6. Streamlined
Communications
Operational Extensible
Flexibility & Control Communications
Platform

7. Streamline Communications
Intuitive experience for end users to manage their communications
• Empower your workers with software-powered voice
• Find & communicate with the right person, right now
• Rich, flexible, integrated conferencing solutions
• Click-to-communicate from where you work
• Anywhere access on any device

9. Streamline Communications
Reduce the time to communicate and interruptions
“By using Office Communicator 2007, an employee in Nigeria will
know instantly if a coworker in Siberia or the Netherlands is available
and the best way to contact him or her. It is a single, transparent
environment for the user.”
— Johan Krebbers,
Group IT Architect
“For example, say that we start up a new business in Japan. Using e-
mail alone, it can take days to make a decision that could be made in
15 minutes of real-time conversation. Knowing who is available and
how to reach them will be one of the biggest benefits of Office
Communications Server 2007.”
— Michael Johnson,
CIO

10. Operational Flexibility & Control
Provide the choices users want with the control you need
• Reduce costs while expanding options
• Ensure compliance and security
• Centralize provisioning
• Simplify management
• Provision devices that meet user needs

11. Manage Office Communications
Server with the Familiar MMC
Interface

12. Monitor Office Communications Server
with System Center Operations
Manager

13. Manage Communications
Quality with SQL Reports

14. Increase Operational Flexibility & Control
Maximize IT Resources and Reduce Costs
“With Office Communications Server 2007, we expect to retrieve
$50,000 a year that we‟re spending on outsourced audio
conferencing. In addition, we get in-house video and Web
conferencing, so we‟re also saving what those would cost if we
outsourced them to a service like WebEx.”
—Robert Fort
Chief Information Officer
“We are saving about $400,000 per year, because our unified
communications solution, based on Office Communications Server
2007, gives us the ability to make calls and hold conferences on our
computers.”
—Zakaria Elnaggar,
IT Manager

15. Extensible Communications Platform
Build on a platform that works with what you have today
• Extend your existing telephony infrastructure
• Build communications into any business solution
• Quickly develop solutions with well-known tools
• Deliver more secure communication solutions

16. Embed Communications In
Processes

17. Improve Productivity of Developers

18. Extensible Communications Platform
Communications enabled business processes drive
returns
“…instead of saying to people, „Here‟s some new technology; this is how
you use it to fix your problem,‟ we explain to them, „These are some
business processes that have you have identified; here‟s how we can
improve them.‟ It‟s not about looking at isolated issues and buying a single
product to fix them; it‟s about looking at systemic productivity problems
that affect processes across the organization.”
— Stephen Mulligan,
Web and Mobile Technology Manager
“With this collaborative tool, the support center agents are working together
with the engineers to diagnose problems in real time…The combination of
presence awareness and instant messaging provided by Office
Communications Server 2007 is great when we need to make time-sensitive
decisions.”
— Matthieu Willm,
IT Project Team Leader

19. Three Steps to Rolling Out Office
Communications Server
Reduce interruptions and help Lower your costs and Provide a more customized
your employees find the right reduce travel while telephony infrastructure for
people, right away increasing collaboration mobile workers, tele-
workers, and new employees
Light up your Microsoft Office Broadly deploy Provide a more flexible voice
investments by broadly audio, web, and video experience while reducing
deploying instant messaging conferencing while removing your telephony costs once
and presence right away your reservation-less audio conferencing is in place
costs next

20. Looking Ahead to Future Releases

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countries.Theinformation herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to
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