Retooling L&D: Building the Right Capabilities for Organizational Success

Retooling L&D: Building the Right
Capabilities for Organizational Success

#DegreedFocus
Let’s talk about…
Skill development in 2018
Learning Organisms and the
skills to develop them
Q&A
1
2
3

#DegreedFocus
Dani Johnson
Co-Founder |
RedThread Research
Sarah Danzl
Director, Marketing Comms |
Degreed
Hi!

HELLO.
WE’RE
DEGREED
Degreed is the
smart, new way to
discover, build and
measure the skills
you need next —
however and
wherever you learn.
INTERNAL L&D SYSTEMS
+
EXTERNAL TRAINING
+
OPEN LEARNING RESOURCES
LMS
Instructor-
led classes
Videos
Webinars
Custom
Portals
Online
Courses
MOOCs
Books
Articles
Live
Events
#DegreedFocus

Collectives Advisory Education Research
Join other
forward-thinking
leaders solving
big human
capital issues
Use RedThread as
thought partners
to think through
your people
strategies
Educate
customers or
internal
stakeholders
about the latest
in human capital
practices
Stay on top of
the latest
research with
blogs,
newsletters, and
reports
Make better people
decisions.

#DegreedFocus
Modern workplace
learning means
doing things
differently and
doing different
things.
Centre for learning and
performance Technologies
founder, Jane Hart
“
Source: C4LPT, What does it mean to transform workplace learning?, 3/2017

Retooling L&D #DegreedFocus
Do you know what
skills your people have?
Do you know what
skills they need next?
56%
of the workforce’s skill-sets do
not match changes in their
companies’ markets, strategies,
goals or business models.
ATD, Bridging the Skills Gap: Workforce Development is Everyone’s Business, 2015

Now, we learn a variety of skills over the entirety
of our careers
EDUCATION
2, 4, 8 years
WORK
50, 60, 70+ years
37%
of the skills employees use today were learned in the last year. 19% of
the skills they learned in the last year are no longer relevant.
CEB / Gartner, Preparing Employees for Shifting Skills Needs, 2018

We develop those
skills through an
infinite mix of
resources 79%
of learning now comes from
sources outside the central L&D
function.
CEB / Gartner, More Learning Through Less Learning: Reframing Learning Culture, 2014

Our learning is increasingly disconnected from our HR
and business systems
EVERY DAY EVERY WEEK EVERY MONTH EVERY QUARTER ONCE A YEAR
Source: Degreed, How the Workforce Learns in 2016, 1/2016
Coaching &
mentoring
e-learning courses
Instructor-led classes
Conferences &
trade shows
Web search
Peer/team
interaction
Articles & blogs
Videos
Books
Apps
Online networks
Webinars
Live networking
Online
courses
Podcasts &
audio books
Live classes (external)
SELF-DIRECTEDL&D-LED

95% of workers say
they need new skills to
stay relevant at work
Microsoft cut 4,000 sales and
marketing jobs to better match
its skill sets with the evolving
demands of the cloud software
market.
Accenture, Harnessing Revolution: Creating the Future Workforce, 2017;
The New York Times, Microsoft to Cut Up to 4,000 Sales and Marketing Jobs, 2017

What do leaders do
differently? 71%
of outperformers link their skills and
systems directly to their business
strategies. Only 27% of underperformers
do.
IBM, Disruption Is a Well-Known Threat, But Some Organizations Are Still
Unprepared, 2017

We see 3 big shifts reshaping the future of L&D
Degreed, 2018
periodic training Continuous development
STRATEGY
L&D-managed self / manager driven
OPERATIONS
integrated systems open ecosystems
TECHNOLOGY

#DegreedFocus
In any position in the
company, including
mine, you need to work
very hard on learning
new skills every day.
Washington Post, The Tao of Paul
Polman, 2015
CHIEF EXECUTIVE
OFFICER, PAUL POLMAN
“

#DegreedFocus
Learning
Organisms
Copyright (C) 2018 RedThread Research. All Rights Reserved

Learning Organism:
a whole with interdependent
parts, likened to a living being
• Acts as a whole
• Reacts to environmental
pressures
• Creates habitat

Environment:
the surroundings or
conditions in which an
organism operates
Information
Opportunities
Work
From To:

Habitat:
A person’s usual or
preferred surroundings
Consciousness
Work
Space
Infrastructure

Consciousness

Consciousness:
create awareness regarding
learning in the organization
Talk about it
Build it into the strategy
Set clear expectations
Provide a level of control

Consciousness:
What skills do L&D teams need to build a learning
consciousness in your organization?
For each of those skills, rate your L&D team
(nonexistent to ready to go)

Work

Leverage technologies
Be conscious of job / role design
Have a development point of
view in business decisions
Work:
Develop employees in the
context of their work

Work:
What skills do L&D teams need to use work for
employee development?

Infrastructure

Infrastructure:
build infrastructures that support
development everywhere
Sense the org
Think bigger than learning
Think bigger than technologies

Infrastructure:
What skills do L&D teams need to build an appropriate
infrastructure for employee development?

Space

Space:
Consider the impact space has
on employee development
Consider physical space
Align virtual spaces

Space:
What skills do L&D teams need to build ensure that
virtual and physical spaces encourage to employee
development?

Some
Data

Learning
Culture
Business
Strategy
Understanding
Audience
Performance
Improvement Creating
Experiences
Learning
Strategy
Design
Thinking
Simplification
Of work
Personalized
Learning
Business
Consulting
Sensing
The Org
Analytics
Story
Telling
Making a
Business
Case
Systems
Thinking
CurationPersuasion Content
Creation
Resource
Design
Data
Visualization
Marketing /
Comms
Collecting/
Aggregating
Data
Instructional
Design
Tech
Stack
Project
Mgt.
Facilitation.53
Budget
Allocation

Learning
Culture
Business
Strategy
Understanding
Audience
Performance
Improvement Creating
Experiences
Learning
Strategy
Design
Thinking
Simplification
Of work
Personalized
Learning
Business
Consulting
Sensing
The Org
Analytics
Story
Telling
Making a
Business
Case
Systems
Thinking
CurationPersuasion
Content
Creation
Resource
Design
Data
Visualization
Marketing /
Comms
Collecting/
Aggregating
Data
Instructional
Design
Tech
Stack
Project
Mgt.
Facilitation
Budget
Allocation

19%
27%
31%33%33%
38%41%43%44%45%47%48%51%53%55%56%57%
61%62%64%67%
71%72%73%
85%85%86%
Budgetallocation
Facilitation
ProjectManagement
TechStack
Instructionaldesign
Collecting/aggregatingdata
MarketingandCommunications
Datavisualization
Resourcedesign
Contentcreation
Persuasion
Curation
Systemsthinking
Makingabusinesscase
StoryTelling
Analytics
Sensingtheorganization
Businessconsulting
Personalizedlearnig
Simplificationofwork
Designthinking
LearningStrategyDevelopment
Creatingexperiences
Performanceimprovement
Understandingyouraudience
BusinessStrategy
LearningCulture
Current L&D Sentiment on Capabilities

Table Activity:
1. Share and discuss the skills you listed on the previous page
with your table.
2. Choose three skills that you intend to build (i.e., develop
internally)
3. Using the four areas of a Learning Habitat, put together
some ideas to help your L&D function build the skills that
are needed.

Retooling L&D: Building the Right Capabilities for Organizational Success

Retooling L&D: Building the Right Capabilities for Organizational Success

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