The document summarizes information about the Oberoi Group, a luxury hotel chain based in India. It discusses the following key points:
1) Mr. Prithvi Raj Singh Oberoi is the Chairman and CEO of the Oberoi Group and has helped expand the brand internationally with award-winning hotels.
2) The Oberoi Group has business segments in hotels, aviation, car rentals, and a press division. It also operates the Oberoi Centre of Learning & Development school for hospitality training.
3) The Oberoi Group focuses on talent retention and employee satisfaction, with programs for appreciation, communication, and leadership development to create a great workplace culture.
Presentation on Taj hotels, resorts & palacesSachin Pandey
Presentation on Taj hotels, resorts & palaces prepared only for educational purpose (part of research and coursework) in Niagara College, 2012 By Sachin Pandey.
Presentation on Taj hotels, resorts & palacesSachin Pandey
Presentation on Taj hotels, resorts & palaces prepared only for educational purpose (part of research and coursework) in Niagara College, 2012 By Sachin Pandey.
Our Vision !! Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd. Today's Effort For A Better Tomorrow
A HR Case Study On Hotel Taj Terror Attack
The Case Study Presentation Consist Of Following Slides :-
1. Background Of The Hotel Company.
2. Introduction Of Hotel Company.
3. Taj Group Of Hotel Segmentation.
4. Special Services Provided By The Taj Hotel Comapany.
5.Background Of The Terror Attack On Taj Hotel.
6. A Small Glimpse Of Terror Attack On Taj Hotel.
7. Analysis Of The Situation.
8. A Small Glimpse Of Inspirational Example.
9. HR Success Story Of Taj Hotel.
10. Recruitment & Selection Policy.
11. Training & Development Policy.
12. 360 Degree Feedback.
13. Employee Satisfaction Tracking System (ESTS).
14. Special Thanks & Recognition System (STARS).
15. References.
Indian Hotels Company Limited (IHCL) by Bidhu B MishraBidhu B Mishra
Indian Hotels Company Limited, branded as Taj Group, is a chain of hotels and resorts,
Headquartered - Oxford House in Mumbai,
Incorporated by - The founder of the Tata Group, Mr. Jamsetji N. Tata
this ppt is all about rntrepreneur m.s. oberoi, the oberoi group of hotels. it includes introduction, life journey, challenges he faced in his life, and 360 degree review, and learning from their life.
Presentation covered :
1. Introduction
2. SWOT Analysis
3.Strategic Planning Process
4.Structure of the Organization
5.Control Mechanism
6.Leadership Style that I observed
7.Various strategies which incorporate in order to get listed in the list of best places to work.
Our Vision !! Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd. Today's Effort For A Better Tomorrow
A HR Case Study On Hotel Taj Terror Attack
The Case Study Presentation Consist Of Following Slides :-
1. Background Of The Hotel Company.
2. Introduction Of Hotel Company.
3. Taj Group Of Hotel Segmentation.
4. Special Services Provided By The Taj Hotel Comapany.
5.Background Of The Terror Attack On Taj Hotel.
6. A Small Glimpse Of Terror Attack On Taj Hotel.
7. Analysis Of The Situation.
8. A Small Glimpse Of Inspirational Example.
9. HR Success Story Of Taj Hotel.
10. Recruitment & Selection Policy.
11. Training & Development Policy.
12. 360 Degree Feedback.
13. Employee Satisfaction Tracking System (ESTS).
14. Special Thanks & Recognition System (STARS).
15. References.
Indian Hotels Company Limited (IHCL) by Bidhu B MishraBidhu B Mishra
Indian Hotels Company Limited, branded as Taj Group, is a chain of hotels and resorts,
Headquartered - Oxford House in Mumbai,
Incorporated by - The founder of the Tata Group, Mr. Jamsetji N. Tata
this ppt is all about rntrepreneur m.s. oberoi, the oberoi group of hotels. it includes introduction, life journey, challenges he faced in his life, and 360 degree review, and learning from their life.
Presentation covered :
1. Introduction
2. SWOT Analysis
3.Strategic Planning Process
4.Structure of the Organization
5.Control Mechanism
6.Leadership Style that I observed
7.Various strategies which incorporate in order to get listed in the list of best places to work.
CAPPS 2012 Presentation-Gainful Employment & the Externship ConnectionAnn Cross
•The externship isn’t just a student’s last course and job placement shouldn’t begin at graduation! An efficient and effective externship program is the dynamic connection which takes your students out of the classroom and into the workforce. Campus and education directors, compliance managers, placement directors and externship coordinators will all benefit from the comprehensive perspective of this diverse panel of industry experts and this lively presentation on leveraging technology to implement externship best practices in the era of gainful employment. The panel will address key issues effecting externship programs including: How to teach soft skills to hard students to minimize drops and increase employability; Overcoming paperwork – Streamlining your department’s processes can minimize administrative work, maximize compliance and get your staff out in the field working with students and sites; Effective site development – Employer engagement begins with your externship program; Hired upon graduation! Proven strategies to increase extern-to-hire conversion rates
As businesses expand their learning operations across the globe, they face many challenges: how to ensure continuity of training but also retain individual pieces; development and management of a global curriculum; addressing learning needs at various levels; development of managers at different levels; ensuring compliance and uniformity in the delivery of learning methods; and increasing retention and decreasing turnover, to name a few. During this workshop, Maria O’Donoghue, director of global learning and development for Hertz, will present with Marla Zarlenga, learning services account manager for ACS, a Xerox company, to describe how their companies partnered to create a global transformation of Hertz’s learning system, delivering a high ROI for training dollars, and developed an approach to global learning that is a model for global learning success.
Maria O'Donoghue, Director, Global Learning and Development, The Hertz Corp.
Marla Zarlenga, Account Manager, ACS Inc., a Xerox Company
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Five Steps to Delivering a Competency-Based Development PlanHuman Capital Media
A competency management strategy is key to an organization’s ability to deliver focused and efficient learning and development plans to employees. Job competencies provide a consistent way to assess and measure the success of learning initiatives, focusing on results of the programs themselves and the positive impact on the business. This webinar will discuss five critical steps in defining and implementing a job-specific competency-based approach to development.
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Understand the challenges to deploying competency-based development plans.
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4. Chairman and Chief Executive
Mr. Prithvi Raj Singh Oberoi is the
Chairman and Chief Executive
Officer of East India Hotels (EIH)
Limited, the flagship company of the
Oberoi Group
Mr. Oberoi is credited with placing
Oberoi hotels on the international
luxury traveller’s map with the
opening of several award winning
luxury hotels in recent years
Mr. Oberoi has been instrumental in
establishing ‘The Oberoi Centre of
Learning & Development’ at New
Delhi in 1966
Today, this institute is considered
amongst the best in Asia
6. Our Fundamentals
People
Profit Service
A combination that makes The Oberoi Group a great
place to work.
7. Our People
The key to
How you treat excellence is to
People are our people reflects focus on talent
key asset the culture of and motivation
the workplace of the people
8. Our Perspective
Driving our Employee
Retention of
Mission, Vision Satisfaction and
Key Talent
and Dharma Engagement
Hiring the right Managing the Capability
people Talent Building
Building
Leadership
Employee
Development
Motivation
9. The Oberoi Group
A Great Place to Work
Company Nurturing Social
Appreciation Communication
Practices Talent Responsibility
•Mission •STAR Program •Team Hearts and •Robust Performance •Rain water harvesting
•Vision •The Oberoi Millionaire Minds Management System •Environment week
•Dharma •Champion program •Round Table •Cross Exposure •Heat recovery system
•Recruiting practices •Leading Quality •General Manager’s Training •Flash Floods in Leh
•The Oberoi Alumni Assurance champ Address •International Exposure •Tsunami relief in Japan
Group on LinkedIn •Shining Stars •Team Lunch Training •Blood Donation Camps
•Employee Benefits •Appreciation Tree •Employee Newsletter
•Bulletin Boards/ Notice Boards
10. Oberoi Centre of Learning & Development
The learning centre of The Oberoi Group is
based at Maidens Hotel, Delhi
11. Oberoi Centre of Learning & Development
Training operations executives through two-year
postgraduate diplomas in:
•Guest service management
•Housekeeping management
•Kitchen management
12. Career path through OCLD
This is the first post –
GM
Operations Executive
Department
Head
Supervisors
Operation Assistants
• Almost 80% of our current General Managers and Senior
Management are alumni of OCLD. They are well groomed
and inculcated with company standards and values.
13. Hospitality Industry- India
According to HVS India reports,
India’s rank in world tourism arrivals
is 41 and India has the potential to be
in the top 20.
India today, hosts about 5 million
tourists annually with the potential to
increase to 18 million tourists by 2016.
India’s domestic market also is
growing with 540 million domestic
travelers a year
14. Manpower Shortage
Over one lakh On an average,
quality rooms the room to
available in staff ratio is
India 1:1.75.
Over 400
projects with
over 70,000
rooms in the
near future
With more and more hotel projects being announced
and the room inventory expected to almost double in
the next five years, the demand for trained manpower
will rise dramatically.
15. Key Challenges
Industry attrition rate
25%(Approx)
Survey reveals above half
of the hotel graduates are Manpower crunch at the
not interested in joining entry and junior
the hospitality industry management levels
16. Composition of Employees in a hotel
Percentage of Employees
Staff (80%)
Hiring and retaining the Staff is most Leadership (15%)
challenging
Middle Management (5%)
17. How do we meet challenges?
Partnering in
Personal
career Team
Employee development
Performance planning engagement
Satisfaction targets &
Management through initiatives
Surveys need based
mentoring &
training
coaching
19. Talent Management
Partnered with eCornell (E-Learning
Programs)
Franklin Covey Workshop
Management Development
Program, MDI Campus, Gurgaon
Executive Development Plan
20. What makes a Great Place To Work?
TRUST
THE
OBEROI
GROUP
PRIDE
CAMARADERIE
21. Camaraderie
Great workplace is measured by the quality of interconnected relationships that exist :
EMPLOYEES MANAGEMENT
STAKEHOLDERS GUESTS