The Oberoi Group is a luxury hotel chain founded in 1934 in India by Rai Bahadur Mohan Singh Oberoi. It currently operates 29 hotels across 5 countries. The Oberoi Group is led by Chairman and CEO P.R.S. Oberoi, the son of the founder. The company aims to provide excellent service and meet guest expectations through its mission, vision, and values of conducting business ethically and putting customers first. Some of its iconic properties include The Oberoi in New Delhi, The Oberoi Amarvilas in Agra, and The Oberoi Udaivilas in Udaipur.

1. THE OBEROI HOTELS VIBHA BEHL

2. CONTENTS INTRODUCTION HISTORY FOUNDER CHAIRMAN MISSION VISION DHARMA COMPETITORS VARIOUS HOTELS FINANCIAL SUMMARY MANAGEMENT

3. INTRODUCTION Type Hotels Industry Hospitality Founded 1934 Founder(s) Late Rai Bahadur Mohan singh Oberoi Headquarters Delhi , India Key people The Oberoi Family Products Hotels Parent East India Hotels

4. HISTORY The Oberoi Group , founded in 1934, owns and/or operates 29 hotels and 3 cruise liners in five countries. Oberoi Hotels & Resorts is synonymous the world over with providing the right blend of service, luxury and quiet efficiency. Internationally acclaimed for all-round excellence and unparalleled levels of service, Oberoi hotels and resorts have received innumerable awards and accolades. The Oberoi Group has been acknowledged as one of the best hotel groups in the world.

5. WHO IS HE?

6. Founder of oberoi hotel Rai Bahadur Mohan Singh Oberoi (15 August 1898—3 May 2002) was a renowned Indian hotelier, widely regarded as the father of 20th century India's hotel business, was the founder Chairman of Oberoi Hotels & Resorts, India's second-largest hotel company, with 35 luxury hotels in India, Sri Lanka, Nepal, Egypt, Australia and Hungary. The Oberoi Group , founded in 1934, now employs about 12,000 people worldwide and owns and manages about thirty hotels and five luxury cruisers.

7. WHO IS HE?

8. Ceo and Chairman Mr. P.R.S. Oberoi is the Chairman and Chief Executive Officer of EIH Limited, the flagship company of The Oberoi Group. He is also the Chairman of Oberoi Hotels Private Limited, the major shareholder of EIH Limited. Popularly known as "Biki", Mr. Oberoi is the son of late Rai Bahadur M.S. Oberoi, the founder of The Oberoi Group.

9. MISSION Our Guests We are committed to meeting and exceeding the expectations of our guests through our unremitting dedication to every aspect of service. Our People We are committed to the growth, development and welfare of our people upon whom we rely to make this happen. Our Distinctiveness Together, we shall continue the Oberoi tradition of pioneering in the hospitality industry, striving for unsurpassed excellence in high-potential locations all the way from the Middle East to Asia-Pacific. Our Shareholders As a result, we will create extraordinary value for our stakeholders.

10. Vision We see an organisation which aims at leadership in the hospitality industry by understanding its guests, and designing and delivering products and services which enable it to exceed their expectations. We will always demonstrate care for our customers through anticipation of their needs, attention to detail, distinctive excellence, warmth and concern. We see a lean, responsive organisation where decision making is encouraged at each level and which accepts change. An organisation that is committed and responsive to its guests and other stakeholders. We see a multi-skilled workforce, which consists of team players who have pride of ownership in translating the organisation’s vision into reality. We see an organisation where people are nurtured through continuous learning and skill improvement, and are respected, heard and encouraged to do their best. Oberoi is recognised as best practice for training and developing its people. We see a more multinational workforce which has been exposed to different cultures, problems and situations and can use its experiences to enrich the local employees whether in India or overseas. We see user-friendly technology enhancing value for our customers and helping our personnel by making information more accessible. We see an organisation which is committed to the environment, using natural products and recycling items, thus ensuring proper use of the diminishing natural resources.

11. Dharma CONDUCT which is of the highest ethical standards – intellectual, financial & moral and reflects the highest levels of courtesy and consideration to others. CONDUCT which builds and maintains Team work, with mutual trust as the basis of all working relationships. CONDUCT which puts the customer first, the Company second and the self last. CONDUCT which exemplifies care for customer through anticipation of need, attention to detail, excellence, aesthetics and style and respect for privacy along with warmth and concern. CONDUCT which demonstrates two – way communication accepting constructive debate and dissent whilst acting fearlessly with conviction. CONDUCT which demonstrates that people are our key asset, through respect for every employee, and leading from the front regarding performance achievement as well as individual development. CONDUCT which at all times safeguards the safety, security, health and environment of customers, employees and the assets of the company. CONDUCT which eschews the short-term quick fix for the long-term establishment of healthy precedent.

12. COMPETITORS Hilton hotels Hyatt hotels Marriott international Taj hotel

13. OBEROI HOTELS In India: 01. The Oberoi, New Delhi 02. The Oberoi, Bangalore 03. The Oberoi Grand, Kolkata 04. The Oberoi, Mumbai 05. The Oberoi Amarvilas, Agra 06. The Oberoi Rajvilas, Jaipur 07. The Oberoi Udaivilas, Udaipur In Indonesia: 01. The Oberoi, Bali 02. The Oberoi, Lombok In Mauritius: The Oberoi, Mauritius In Egypt: 01. Mena House Oberoi , Cairo 02. The Oberoi, Sahl Hasheesh, Red Sea

14. Oberoi Udaivilas Oberoi Amarvilas

15. The Oberoi Delhi The Oberoi Mumbai

16. The Oberoi Bangalore The Oberoi Vanyavilas

17. FINANCIAL SUMMARY The Company’s Total Revenue during the Financial Year was Rs. 1142.95 crores which is a 26% growth over the previous year. EBIDTA during the Financial Year was Rs.334.05 crores compared to Rs. 257.91 crores during the previous year representing nearly a 30% growth. The Profit before Tax was Rs. 87.00 crores against Rs. 88.99 crores during the previous year.

18. MANAGEMENT Mr. P.R.S. Oberoi, Chairman and Chief Executive, Mr. S.S. Mukherji, Vice Chairman, Mr. Vikram Oberoi and Mr. Arjun Oberoi, Joint Managing Directors are Executive Directors. The other four are Non-executive Directors i.e. Mr. S.K. Dasgupta, Mr. Rajan Raheja, Mr. Anil Nehru and Mr. L. Ganesh.

19. THANKS