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The Mental Leaps
@erik_schon
More
Faster
Better
Happier &
More Innovative
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
The Mental Leaps
Methods &
Tools
Resource
Efficiency
Scattered
Experiences
Principles &
Mindset
Flow
Efficiency
Continuous
Innovation
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
@erik_schon
Product Development Executive | Executive Performance Coach
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
1800 People
100 Teams
10 Sites
10 million code lines
15 years legacy code
99.9999% uptime
Context: Global Telecom
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
@erik_schon #CoDeConf @code_conf
The Mental Leaps
Methods &
Tools
Resource
Efficiency
Scattered
Experiences
Principles &
Mindset
Flow
Efficiency
Continuous
Innovation
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
Flow
Visualization
Continuous
Learning
Initial focus on needs and direction
Inspiration from Thought Leaders
Culture of thinking for ourselves
Continuous
Integration
Kanban
Scrum
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
Principles & Mindset:
Point to the Destination
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
75% fully ENGAGED
2x FASTER time-to-market to be more responsive
4x MORE value to exceed customers’ expectations
10x BETTER quality to secure trust
@erik_schon #CoDeConf @code_conf
Principles & Mindset: From Large Batches …
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
Principles & Mindset: … to Small Batches
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
Try: Improvements as Small experiments
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
Principles & Mindset:
From Local Sub-Optimization …
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
Principles & Mindset:
… to Global Awareness
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
Try: End-to-End Visualization Room
Requirement
Area
Swimlane
Process
Step
Column Feature
Blocked
Feature
Meeting
Checklist
Priority
Order
See status of 100+ features at a glance
@erik_schon #CoDeConf @code_conf
Source: Ahmed Sidky
Principles & Mindset over Practices
Agile is a
MINDSET
Described by
4 VALUES
Defined by
12 PRINCIPLES
Manifested through
UNLIMITED NUMBER OF PRACTICES
Scrum CUSTOMXP
@erik_schon #CoDeConf @code_conf
The Mental Leaps
Methods &
Tools
Resource
Efficiency
Scattered
Experiences
Principles &
Mindset
Flow
Efficiency
Continuous
Innovation
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
As long as
I’m busy …
What can I
start next?
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
Flow Efficiency
Resource
Efficiency
Low High
Low
High
Niklas Modig
@LeanOnMyself
Inspiration: What is Lean?
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
Flow Efficiency
Resource
Efficiency
Low High
Low
High
Inspiration: What is Lean?
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
Flow Efficiency
Resource
Efficiency
Low High
Low
High
Inspiration: What is Lean?
Prioritize flow efficiency & continuous learning
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
Flow Efficiency:
In Product & Process
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
Flow and Queues
in Traffic …
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
Don Reinertsen
@DReinertsen
You already know this,
you use it in your products
every day!
Inspiration
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
Try: Story-Telling Around Flow
in Product & Process
Arrival Departure
Radio
Network
Controller
Radio
Base
Station
Admission
Control
Congestion
Control
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
Try:
Use Different Leverage Points to Improve
Measurements
Tools
Paradigm
Mindset
PrinciplesPurpose
MissionStructures
Processes
Source: Donella Measows Leverage Points - Places to Intervene in a System @erik_schon #CoDeConf @code_conf
The Mental Leaps
Methods &
Tools
Resource
Efficiency
Scattered
Experiences
Principles &
Mindset
Flow
Efficiency
Continuous
Innovation
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
Inspiration
“The best Ferrari car
we have ever produced
is always the next one.”
Enzo Ferrari
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. Source: Peter Blackert
@erik_schon #CoDeConf @code_conf
@erik_schon #CoDeConf @code_conf
Try: Plan for Innovation
Time
Capability 100% capability
Planning with less than full utilization creates environment for innovation
Capability at 70%
planned utilization
@erik_schon #CoDeConf @code_conf
Try: Continuous Innovation
Towards the Vision
Small experiments towards next CHALLENGE
@erik_schon #CoDeConf @code_conf
CAPABILITIES
LEARN! ask questions, understand customer needs
DARE! try new things, listen & act on new ideas
CARE! management attention & expectations
SELL! quantify benefits
TEAM! cross-skilled and diverse,
empowered by trust, small & focused < 15p
INDIVIDUAL! knowledge & experiences:
Technology: possibilities & limitations
Relations: how to work with customers
Creativity: brainstorming techniques
Try: !nnovation Operating System (!OS)
BEHAVIORS
PROCESSESSTRUCTURES
VALUE
FROM IDEAS
Products, Services,
Ways of Working,
Business Models, …
MAKE ROOM! for innovation incl creation – time & budget
ELASTIC! from anywhere in the organization
ON THE AGENDA! in management foras and meetings
THINK! holistic: product, market, competitors, process, …
DEFINE! crystal clear line of sight to customers’ needs
TEST! iterative learning loops with customers
ADJUST! turn unexpected results into new experiments
Source: Hendrik Esser, Human System Action Tool Presentation Video @erik_schon #CoDeConf @code_conf
The Mental Leaps
Methods &
Tools
Resource
Efficiency
Scattered
Experiences
Principles &
Mindset
Flow
Efficiency
Continuous
Innovation
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
What will
YOUR next
Mental Leap be?
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
Q&A
Methods &
Tools
Resource
Efficiency
Scattered
Experiences
Principles &
Mindset
Flow
Efficiency
Continuous
Innovation
The Mental Leaps
More, Faster, Better,
Happier & More Innovative
@erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
For Further Inspiration & Learning
Craig Larman & Bas Vodde
Scaling Lean & Agile Development
Niklas Modig & Per Åhlström
This is Lean
Donald G. Reinertsen
The Principles of Product Development Flow
Håkan Forss
Flow Sensei / Plumber
DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. @erik_schon #CoDeConf @code_conf
The Mental Leaps 
21 min read on Medium
The Mental Leaps — More, Faster, Better, Happier & More Innovative!

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The Mental Leaps — More, Faster, Better, Happier & More Innovative!

  • 1. The Mental Leaps @erik_schon More Faster Better Happier & More Innovative DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 2. The Mental Leaps Methods & Tools Resource Efficiency Scattered Experiences Principles & Mindset Flow Efficiency Continuous Innovation @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 3. @erik_schon Product Development Executive | Executive Performance Coach @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 4. 1800 People 100 Teams 10 Sites 10 million code lines 15 years legacy code 99.9999% uptime Context: Global Telecom @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 6.
  • 7.
  • 8. The Mental Leaps Methods & Tools Resource Efficiency Scattered Experiences Principles & Mindset Flow Efficiency Continuous Innovation @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 9. Flow Visualization Continuous Learning Initial focus on needs and direction Inspiration from Thought Leaders Culture of thinking for ourselves Continuous Integration Kanban Scrum @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 10. Principles & Mindset: Point to the Destination @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 11. 75% fully ENGAGED 2x FASTER time-to-market to be more responsive 4x MORE value to exceed customers’ expectations 10x BETTER quality to secure trust @erik_schon #CoDeConf @code_conf
  • 12. Principles & Mindset: From Large Batches … @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 13. Principles & Mindset: … to Small Batches @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 14. Try: Improvements as Small experiments @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 15. Principles & Mindset: From Local Sub-Optimization … @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 16. Principles & Mindset: … to Global Awareness @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 17. Try: End-to-End Visualization Room Requirement Area Swimlane Process Step Column Feature Blocked Feature Meeting Checklist Priority Order See status of 100+ features at a glance @erik_schon #CoDeConf @code_conf
  • 18. Source: Ahmed Sidky Principles & Mindset over Practices Agile is a MINDSET Described by 4 VALUES Defined by 12 PRINCIPLES Manifested through UNLIMITED NUMBER OF PRACTICES Scrum CUSTOMXP @erik_schon #CoDeConf @code_conf
  • 19. The Mental Leaps Methods & Tools Resource Efficiency Scattered Experiences Principles & Mindset Flow Efficiency Continuous Innovation @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 20. As long as I’m busy … What can I start next? @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 21. Flow Efficiency Resource Efficiency Low High Low High Niklas Modig @LeanOnMyself Inspiration: What is Lean? @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 22. Flow Efficiency Resource Efficiency Low High Low High Inspiration: What is Lean? @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 23. Flow Efficiency Resource Efficiency Low High Low High Inspiration: What is Lean? Prioritize flow efficiency & continuous learning @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 24. Flow Efficiency: In Product & Process @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 25. Flow and Queues in Traffic … @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 26. Don Reinertsen @DReinertsen You already know this, you use it in your products every day! Inspiration @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 27. Try: Story-Telling Around Flow in Product & Process Arrival Departure Radio Network Controller Radio Base Station Admission Control Congestion Control @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 28. Try: Use Different Leverage Points to Improve Measurements Tools Paradigm Mindset PrinciplesPurpose MissionStructures Processes Source: Donella Measows Leverage Points - Places to Intervene in a System @erik_schon #CoDeConf @code_conf
  • 29. The Mental Leaps Methods & Tools Resource Efficiency Scattered Experiences Principles & Mindset Flow Efficiency Continuous Innovation @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 30. Inspiration “The best Ferrari car we have ever produced is always the next one.” Enzo Ferrari @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. Source: Peter Blackert
  • 33. Try: Plan for Innovation Time Capability 100% capability Planning with less than full utilization creates environment for innovation Capability at 70% planned utilization @erik_schon #CoDeConf @code_conf
  • 34. Try: Continuous Innovation Towards the Vision Small experiments towards next CHALLENGE @erik_schon #CoDeConf @code_conf
  • 35. CAPABILITIES LEARN! ask questions, understand customer needs DARE! try new things, listen & act on new ideas CARE! management attention & expectations SELL! quantify benefits TEAM! cross-skilled and diverse, empowered by trust, small & focused < 15p INDIVIDUAL! knowledge & experiences: Technology: possibilities & limitations Relations: how to work with customers Creativity: brainstorming techniques Try: !nnovation Operating System (!OS) BEHAVIORS PROCESSESSTRUCTURES VALUE FROM IDEAS Products, Services, Ways of Working, Business Models, … MAKE ROOM! for innovation incl creation – time & budget ELASTIC! from anywhere in the organization ON THE AGENDA! in management foras and meetings THINK! holistic: product, market, competitors, process, … DEFINE! crystal clear line of sight to customers’ needs TEST! iterative learning loops with customers ADJUST! turn unexpected results into new experiments Source: Hendrik Esser, Human System Action Tool Presentation Video @erik_schon #CoDeConf @code_conf
  • 36. The Mental Leaps Methods & Tools Resource Efficiency Scattered Experiences Principles & Mindset Flow Efficiency Continuous Innovation @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 37. What will YOUR next Mental Leap be? @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 38. Q&A Methods & Tools Resource Efficiency Scattered Experiences Principles & Mindset Flow Efficiency Continuous Innovation The Mental Leaps More, Faster, Better, Happier & More Innovative @erik_schon #CoDeConf @code_confDISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation.
  • 39. For Further Inspiration & Learning Craig Larman & Bas Vodde Scaling Lean & Agile Development Niklas Modig & Per Åhlström This is Lean Donald G. Reinertsen The Principles of Product Development Flow Håkan Forss Flow Sensei / Plumber DISCLAIMER: LEGO® is a trademark of the LEGO Group, which does not sponsor, authorize or endorse this presentation. @erik_schon #CoDeConf @code_conf The Mental Leaps  21 min read on Medium