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The Learning Revolution is Here
Workplace Learning Trends and
Predictions for 2017
Today’s speakers
2
Yvonne Chen
Head of Marketing
Udemy for Business
@ChenEnnovy
Gelena Sachs
Director, People Ops
Udemy
@GelenaRose
3
An unlikely founder
One room
schoolhouse in Turkey
2nd
place in the International
Mathematics Olympiad
Eren Bali founded
Udemy in 2009
We’ve seen tremendous growth at Udemy
4
2009 2010 2011 2012 2013 2014 2015 2016
Udemy users
14M Users
190+ Countries
40,000 Courses
5
Available on all devices,
all platforms
2,000+ courses on
over 20 topics
taught by
industry experts
Your organization’s
proprietary
content
People at work use Udemy for Business to upskill
Our Vision
To help anyone build the
life they imagine
6
7
A NY Millennial
Alexa Bennett, Age 25, NYC
Initial
career
dream:
Gallery
art buyer
Major:
Art and
Design
Problem:
Paying rent in
NY is hard so
became a VC
receptionist at
Insight Venture
Partners
Solution:
Saw a gap in
marketing needs
and was
interested in
learning, so used
Udemy to upskill
Result:
Promoted
to
Marketing
Manager
“ Pull yourself up by your bootstraps, eat
what you kill, and cowgirl up. Udemy
proved to me that I can do anything.”
8
1 People Around the World
Increasingly Learn Online
2 Millennials are Addicted to
Learning and It’s Reshaping L&D
3 Mobile Video On-The-Go
is the New Normal
4 Optimal Learning Occurs
Mid-Week
5 Technical Skills Across Industries
Continue to be In-Demand
9
1 L&D Will Become a Strategic
Business Asset
2 L&D Will Establish Learning
Metrics that Matter
3 Automation Will Give Rise to the
Importance of Soft Skills
4 The Business World Will Get
Serious About VR
5 Organizations Will Shift from Push
to Pull Learning that’s Personalized
5 Key Learning Trends 5 Predictions for L&D in 2017
10
11
People Around the World Increasingly Learn Online
12
Millennials are Addicted to Learning and It’s
Reshaping L&D
13
Millennials (21-34)
48%
Gen X (35-54)
39%
Boomers (55 and up)
9%
Gen Z (18-20)
4%
Millennials are Addicted to Learning and It’s
Reshaping L&D
14
The ULearn Program is designed to provide our employees with financial support to
pursue learning that will enhance skills in their current or future work-related areas
$1500
Annual Learning Stipend
15
Mobile Video On-The-Go is the New Normal
16
Mobile Video On-The-Go is the New Normal
17
Technical learners prefer web-based learning
18
Optimal Learning Occurs Mid-Week
19
Molly
Director of Operations
Director,
Product
Director of
Operations
Lindsey
Marketing Manager
Instructor
Community
Manager
Corporate
Marketing
Manager
Josh
Marketing Manager
Merchandise
Marketing
Manager
Customer
Support
Manager
Udemovements
20
Technical Skills Across Industries
Continue to be In-Demand
21
SQL for Marketers
22
L&D Will Become a Strategic Business Asset
● Creating Leaders
● Managing for Success
● The Power of a Growth Mindset
● Emotional Intelligence
● Feedback Training
● Decision Making
L&D Will Establish Learning
Metrics that Matter
● Success and satisfaction v. time
● Agile feedback to L&D
● Knowledge sharing
● Timely pulse surveys
Automation Will Give Rise to the
Importance of Soft Skills
1. Continuous learning
2. Shifting the focus to soft skills like
critical thinking, creativity, and
people leadership
Amazon Go and Eatsa
The Business World Will Get Serious About VR
• The visitor v. viewer
• ER training for healthcare teams, fire
fighting practice, or evidence
gathering training for police workers
• Challenges
- Making it reality
- Success metrics & benchmarks
- Data integration w/ the LMS
- Side effects like nausea
Organizations Will Shift from Push to Pull Learning
• Advocates of social learning for
places to pull from
• Put processes in place to allow
employees to ask for what they
think they need
• Shifting our culture to employees
owning their own
self-development
Udemy Employee: Andrew Tosiello
• Started on Udemy’s Customer
Support team as a student
escalation manager
• Took Udemy courses on HTML,
CSS, and technical email marketing
in his spare time
• Switched roles and became the
Email Automation Manager for
Udemy’s Lifecycle Marketing team
Andrew Tosiello
Udemy
Marketing Manager, Email Automation
Valin’s employees brought learning into the company
Our employees came to us and asked to use
Udemy for Business’ consumer-like and
engaging video content. As we transitioned
from a push to a pull learning environment,
we were one of the early adopters of Udemy
for Business.
Sue Czeropski
Valin Corporation
Director of L&D
Q&A
32
Gelena Sachs
Director, People Ops
Udemy
gelena.sachs@udemy.com
Yvonne Chen
Head of Marketing
Udemy for Business
yvonne.chen@udemy.com
Thank you

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The Learning Revolution is Here: Top Workplace Learning Trends & Predictions

  • 1. The Learning Revolution is Here Workplace Learning Trends and Predictions for 2017
  • 2. Today’s speakers 2 Yvonne Chen Head of Marketing Udemy for Business @ChenEnnovy Gelena Sachs Director, People Ops Udemy @GelenaRose
  • 3. 3 An unlikely founder One room schoolhouse in Turkey 2nd place in the International Mathematics Olympiad Eren Bali founded Udemy in 2009
  • 4. We’ve seen tremendous growth at Udemy 4 2009 2010 2011 2012 2013 2014 2015 2016 Udemy users 14M Users 190+ Countries 40,000 Courses
  • 5. 5 Available on all devices, all platforms 2,000+ courses on over 20 topics taught by industry experts Your organization’s proprietary content People at work use Udemy for Business to upskill
  • 6. Our Vision To help anyone build the life they imagine 6
  • 7. 7 A NY Millennial Alexa Bennett, Age 25, NYC Initial career dream: Gallery art buyer Major: Art and Design Problem: Paying rent in NY is hard so became a VC receptionist at Insight Venture Partners Solution: Saw a gap in marketing needs and was interested in learning, so used Udemy to upskill Result: Promoted to Marketing Manager “ Pull yourself up by your bootstraps, eat what you kill, and cowgirl up. Udemy proved to me that I can do anything.”
  • 8. 8
  • 9. 1 People Around the World Increasingly Learn Online 2 Millennials are Addicted to Learning and It’s Reshaping L&D 3 Mobile Video On-The-Go is the New Normal 4 Optimal Learning Occurs Mid-Week 5 Technical Skills Across Industries Continue to be In-Demand 9 1 L&D Will Become a Strategic Business Asset 2 L&D Will Establish Learning Metrics that Matter 3 Automation Will Give Rise to the Importance of Soft Skills 4 The Business World Will Get Serious About VR 5 Organizations Will Shift from Push to Pull Learning that’s Personalized 5 Key Learning Trends 5 Predictions for L&D in 2017
  • 10. 10
  • 11. 11 People Around the World Increasingly Learn Online
  • 12. 12 Millennials are Addicted to Learning and It’s Reshaping L&D
  • 13. 13 Millennials (21-34) 48% Gen X (35-54) 39% Boomers (55 and up) 9% Gen Z (18-20) 4% Millennials are Addicted to Learning and It’s Reshaping L&D
  • 14. 14 The ULearn Program is designed to provide our employees with financial support to pursue learning that will enhance skills in their current or future work-related areas $1500 Annual Learning Stipend
  • 15. 15 Mobile Video On-The-Go is the New Normal
  • 16. 16 Mobile Video On-The-Go is the New Normal
  • 17. 17 Technical learners prefer web-based learning
  • 19. 19 Molly Director of Operations Director, Product Director of Operations Lindsey Marketing Manager Instructor Community Manager Corporate Marketing Manager Josh Marketing Manager Merchandise Marketing Manager Customer Support Manager Udemovements
  • 20. 20 Technical Skills Across Industries Continue to be In-Demand
  • 22. 22
  • 23. L&D Will Become a Strategic Business Asset ● Creating Leaders ● Managing for Success ● The Power of a Growth Mindset ● Emotional Intelligence ● Feedback Training ● Decision Making
  • 24. L&D Will Establish Learning Metrics that Matter ● Success and satisfaction v. time ● Agile feedback to L&D ● Knowledge sharing ● Timely pulse surveys
  • 25. Automation Will Give Rise to the Importance of Soft Skills 1. Continuous learning 2. Shifting the focus to soft skills like critical thinking, creativity, and people leadership
  • 26. Amazon Go and Eatsa
  • 27. The Business World Will Get Serious About VR • The visitor v. viewer • ER training for healthcare teams, fire fighting practice, or evidence gathering training for police workers • Challenges - Making it reality - Success metrics & benchmarks - Data integration w/ the LMS - Side effects like nausea
  • 28. Organizations Will Shift from Push to Pull Learning • Advocates of social learning for places to pull from • Put processes in place to allow employees to ask for what they think they need • Shifting our culture to employees owning their own self-development
  • 29. Udemy Employee: Andrew Tosiello • Started on Udemy’s Customer Support team as a student escalation manager • Took Udemy courses on HTML, CSS, and technical email marketing in his spare time • Switched roles and became the Email Automation Manager for Udemy’s Lifecycle Marketing team Andrew Tosiello Udemy Marketing Manager, Email Automation
  • 30. Valin’s employees brought learning into the company Our employees came to us and asked to use Udemy for Business’ consumer-like and engaging video content. As we transitioned from a push to a pull learning environment, we were one of the early adopters of Udemy for Business. Sue Czeropski Valin Corporation Director of L&D
  • 31. Q&A
  • 32. 32 Gelena Sachs Director, People Ops Udemy gelena.sachs@udemy.com Yvonne Chen Head of Marketing Udemy for Business yvonne.chen@udemy.com Thank you