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The importance of teamwork in the IT world
- 1. The importance ofteamwork in the IT world B y M i g l ė A r ū n i e n ė
- 2. 2 Presentation agenda This isroughly what I have planned for you today 5-10 minutes 50 minutes As long as it takes About me A brief overview of who I am and where I’ve collected the knowledge, I’d share with you today. Over to you Your opportunity to ask me any questions you may have. Main presentation Challenges, problems, strategies and tips for successful teamwork.
- 3. 3 Who am I? Andhow did I get here? My focus is to help people and businesses thrive. I am a passionate software development specialist with 7 years of experience. In my professional career I’ve worked with companies ranging from small local businesses to international corporations. Currently I am developing a tool focused on helping teams with their main challenges. Creativity Leadership Passion Patience Miglė Arūnienė / Human being
- 4. 4 Team and teamwork Whatis what? Team is a group of individuals with different skills, unique knowledge, interesting personalities and tasks, who work together on a common project, service, or goal. Team Teamwork is a set of actions done by team to achieve common the goals. Team members collaborate, communicate, support each other to combine individual strengths to enhance the team’s performance. Teamwork
- 5. 5 Team and teamwork Didyou know? 53% Work environment and company culture Company culture and work environment have increased by 53% from 2010 as one of the most important things in the company for an employee. 30% Co-workers and team members Out of all people who leave work because of the company culture or work environment, 30% do it because of problematic co-workers. 78% Time we spend at work 78% of people who work 30 to 50 hours a week spend more time with co-workers than with their families.
- 6. 6 Roles and responsibilities Whocan you meet in the project? QA Business Owner Architect Stakeholders Product Owner Service Owner DevOps DEV Business Analyst UX Project Manager Scrum MasterSupport Other
- 7. 7 Team types andwork processes How teams work? Requirements Design Implementation Testing Deployment Maintenance Waterfall Agile Launch Sprint 1
- 8. 8 Team types andwork processes How teams work? Project manager Waterfall Agile Facilitator Team is managed by project manager. Clear hierarchy. Not much collaboration. Self-organised cross-functional team. No hierarchy. A lot of collaboration.
- 9. 9 Benefits of teamwork Whatcan you get from working in a team? Team member Team Teamwork Project • Efficiency • Productivity • Creativity • Learning • Members get to play to their strengths • Team spirit • Etiquette • Diversity of personalities • Sense of common accomplishments • Relationships • Healthy competition • Generation of ideas • New perspectives • Fun and awesome environment • Knowledge sharing • Taking risks • Better customer service • Better system quality • Easier to innovate • Workload balance
- 10. 10 Team types whenfacing challenges Which is your team? Ready to rock! Needs help Let’s just leave it What problems? Ready to rock! The team identifies challenges and problems, creates an action plan and works on eliminating struggles. What problems? The team doesn’t even look for problems and challenges. If they are found – team ignores them and states that there are no issues. Needs help The team identifies challenges and problems, however they don’t know how to fix them or they don’t have a full control for taking actions. Let’s just leave it The team identifies challenges and problems, however they simply don’t want to put effort into creating a better situation.
- 11. 11 Challenges in theteam Which areas you need to take care of for having better results? Ineffective leadership and management Conflicts and tension Lack of trust and low engagement Poor communication and feedback Performance and productivity Teamwork
- 12. 12 Working from home Ineffectiveleadership and management Preparation: prepare answers to frequently asked questions.1 Build trust: show that you can be trusted.2 Show discipline: follow the agreed plan.3 Create a good work environment: make sure you have everything needed.4 Build trust. Show discipline. Don’t say “Other companies allow it”. Don’t get into conflict. Note! Working with team in the same location brings better results. Be able to explain why you want to work from home.
- 13. 13 Personality clashes Conflicts andtension Focus on the other person’s strengths Examine your part Win some time Use cooperative communication Personality test www.16personalities.com Triggers for personality clashes Focus on what you can do to make things better
- 14. 14 Conflicts and tension Didyou know? 60% Conflict management training 60% of employees never received basic conflict management classes or training for conflict resolution in the workplace. 95% Benefit of training Of those who had training, 95% state that the training helped them navigate workplace conflict positively and seek mutually beneficial outcomes. 49% Why conflicts happen? 49% of conflict is a result of personality clashes and “warring egos”.
- 15. 15 Working together, butseparately Teamwork Decide how are you going to work and which guidelines you are going to follow. Decide and define how you work 1Work processes 2Communication 3Team spirit 4Meetings Decide how are you going to communicate. Don’t forget to keep a strong team spirit. Have not only online meetings, but face to face ones as well.
- 16. 16 Engagement and dedication Lackof trust and low engagement Find a root cause Use them or lose them Make your workspace unique Career development Be a role modelSet goals Find out why your teammate is not engaged. On what goals your teammate is working? Understand what your teammate likes about their work. Don’t wait for the annual review. Have such work environment where everyone feels good. Behave and act in the way you would like others to do.
- 17. 17 Employee engagement Did youknow? 21% Profitability Highly engaged teams show 21% greater profitability. 72% Impact of company culture Companies with winning organisational culture have 72% higher employee engagement rates than organisations with weak culture. £12,000 Replacement of employee The cost to replace an employee earning the average UK salary of £27,721 could be up to £12,000.
- 18. 18 Give and receivefeedback Poor communication and feedback Purpose of feedback Areas for feedback Approaches to feedback Giving and receiving feedback Setting goals from feedback Defence mechanisms
- 19. 19 Poor communication andfeedback Did you know? 43% Why projects fail? 43% of projects fail because of lack of communication and unclear processes. 15% Feedback Companies who implement regular employee feedback have 15% lower employee turnover. 4.5x Communication Companies and organisations that communicate effectively are 4.5x more likely to retain the employees.
- 20. 20 How’s your daygoing? Performance and productivity Don’t forget your health Work with your mindset Find your routine 4 5 6 1 2 3 Re-think your to-do-list Stay organised Take care of your work environment Check your tasks, prioritise them and start from the most important ones. Write down your thoughts. Automate your work. Group similar tasks together. Make sure you have all needed tools. You must feel emotionally and physically good. Take breaks, stand more, go for a walk after lunch and take care of your body. Stay positive, find what motivates you, have some breaks for clearing your mind. Pay attention to your mood. When do you feel energised? Under which circumstances you do your best?
- 21. 21 S#it happens, but… Everythingis possible! Don’t give up Don’t give up when you feel tired of everything. Respect others and yourself Act and behave professionally and ethically, no matter what. Communicate Be open, find all the answers you need. Pursue goals Keep moving forward in small steps. Learn and grow Get out of your comfort zone and try new things.Collaborate Be active in teamwork. Stay positive Always look for something positive in any situation you are involved.
- 22. 22 Why employees quit? Statistics 2019 2018 2017 •Company culture and work environment • Salary and benefits • Career development • Work-life balance • Management 2017 • Company culture and work environment • Salary and benefits • Recognition and appreciation • Career development • Management 2018 • Company culture and work environment • Salary and benefits • Career development • Management 2019
- 23. 23 Do you wantto work there? How to choose the right company? Consider: 1 2 3 4 Company culture and mission Job search Team members Career development Job description 1. What is so fascinating about the company? 2. Find out as much as you can about your future team. 3. Find out if the company provides training and courses. 4. Compare job descriptions.
- 24. Let’s connect I willappreciate your feedback on the talk. migle@miglearuniene.com miglearuniene