Culture can't be designed, but it can be measured and influenced. This means we can't define an “ideal culture” and deploy it, but we can visualize the current culture across various dimensions and then use complexity management techniques to influence it. In this talk, at HR Dagen conference 2022 in Stockholm we discussed the importance of visualizing your culture and making it more coherent. We talked about which cultural elements can become catalysts for organizational change and how leadership influences the culture.

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The ideal Company Culture:
does it exist?
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2. Some data
The nightmares of an inappropriate culture
● 67% employees not engaged
● Employee turnover #1 indicator of toxic culture
○ 79% leave for lack of appreciation
○ 58% leave because of their manager
● Employee turnover costs billions every year

3. Why culture is so important
Structure
Culture
Tools
Processes
Roles
Responsibilities
Habits Rituals Stories
Results Pyramid

4. There is no ideal culture

5. Changing culture is impossible
Cynefin framework

6. But…you can influence it
Use complexity management techniques:
● Distributed cognition
● Distributed change agency
● Vector theory of change
● Nudging

7. Make your culture visible
Competing Values Framework

8. Distributed cognition

9. Example stories

10. Distributed change agency
“I donʼt understand why
my manager did not
approve my vacation
request”
“We tried the new
collaborative approach
and it worked. We never
needed a plan B”

11. Vector theory of change

12. Nudging

13. Create new experiences
Make it easy to do the right things and do them right
● Attractors
● Barriers
● Identity
● Diversity
● Environment

14. Culture and leadership…
…are two sides of the same coin - Edgar Schein

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Sofia Svanbäck
Business Relationship Manager
www.linkedin.com/in/sofiasvanback
+46 76 854 9417
sofia.svanback@agile42.com
sweden@agile42.com
Giuseppe De Simone
CEO, Coach, Trainer
www.linkedin.com/in/giuseppedesimone/
+46 72 574 6461
giuseppe.desimone@agile42.com
sweden@agile42.com
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