The Digital Workplace Elements and Achieving Success
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Define "Digital Workplace" and talk about the components of Office 365 that support it. Talk about change management, governance and lessons learned.
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The Digital Workplace Elements and Achieving Success
- 1. The Digital Workplace: What are the elements? How do we achieve success? Ruven Gotz Avanade Download this deck at slideshare.net/ruveng
- 2. DIRECTOR & REGIONAL LEAD Ruven Gotz ruven.gotz@avanade.com @ruveng spinsiders.com/ruveng
- 3. What do we mean by “digital”?
- 4. We’ve been using computers for a long time
- 6. Information Sharing: The good old days
- 8. What is a Digital Workplace (DW) anyway?
- 9. http://digitalworkplacegroup.com/2013/11/05/so-what-is-the-digital-workplace-anyway/ The digital workplace is the collection of all of the digital tools provided by an organization to allow its employees to do their jobs.
- 10. http://www.cmswire.com/cms/social-business/what-a-digital-workplace-is-and-what-it-isnt-027421.php The digital workplace is meant to be a virtual equivalent to the physical workplace, which requires strong planning and management due to its fundamental role in people’s productivity, engagement and working health.
- 11. http://www.steptwo.com.au/papers/digital-workplace-definition/ The Digital Workplace consists of a holistic set of tools, platforms and environments for work, delivered in a coherent, usable and productive way.
- 12. A digital workplace is a modern work environment where employees are more engaged to make faster decisions and achieve greater results. They are fully empowered by contextual analytics and mobile technologies, and engage in online communities to find and disseminate needed information and foster employee-led innovations.
- 13. Me!
- 14. When it comes to Office 365…
- 15. But I’ll also admit…
- 16. Microsoft’s Components: • Office Graph • Delve • Planner • Groups • Delve Analytics • Yammer • PowerApps • OneDrive The Waffle
- 17. The single most exciting new development: The Office Graph *Not to be confused with the Microsoft Graph *
- 18. /users
- 19. /messages
- 20. /events
- 21. /files
- 22. /groups
- 23. /groups
- 24. /workingWith
- 25. /trendingAround
- 26. Office Graph
- 27. We work in a fragmented world C:, X: http://www.finedininglovers.com/blog/out-of-the-blue/plate-sculpture-food-art/
- 28. The Office Graph enables Delve The first application that uses the Office Graph
- 30. Planner for Project Management
- 33. Groups
- 35. Delve Analytics
- 37. Take back your time
- 38. A new add-in for outlook
- 39. Yammer for Enterprise Collaboration
- 41. You’ve got a problem… How can social tools really help to drive a digital workplace?
- 43. Come up with some great ideas…
- 44. Deliver an awesome report
- 45. It gets filed
- 46. In a knowledge base
- 47. So that it’s easily searchable
- 48. Problem! Collaborate or Work Alone KM System This is hard work, and it’s hard to get people to do this People aren’t good at searching and they don’t trust the search engines SLOW SLOW
- 49. Here’s where social can help Social KMCollab
- 50. Collaborate or Work Alone KM System Has anyone ever worked with Product X in situation Y? @Sue did last year @Bill was the tech lead on that Here’s a link to the spec, call me if you have questions Just what I need to solve this
- 51. PowerApps & Flow
- 52. OneDrive
- 53. Planning, Communication & Governance
- 54. You’ve got to plot your path
- 55. Assess current state with a maturity model
- 57. Change Management is key to success
- 58. Need to get everyone pulling together
- 59. The foundations that support adoption
- 60. Key lessons learned Plan DeliverEngage Improve It’s an iterative process
- 61. Key lessons learned Secure buy-in and commitment from an executive stakeholder and key leaders
- 62. Key lessons learned Co-ordinate business process changes on a long term basis – it’s not a technology drop-in, it’s a process change
- 63. Key lessons learned Communicate, communicate, communicate
- 64. Key lessons learned Define success – adoption is not a one-time activity and viral adoption cannot be assumed
- 65. Key lessons learned Develop a network of evangelists; engage long-term well beyond launch
- 66. Key lessons learned Involve users as early as possible
- 67. Key lessons learned Listen closely to naysayers and understand their concerns.
- 68. Key lessons learned Implement mobile support and access
- 69. Changing the nature of collaboration Frictionless Collaboration
- 70. Why am I so excited about this? Digital Workplaces can make business better and make employees happier… …the best is yet to come!
- 71. Thank You!
- 72. Ruven Gotz ruven.gotz@avanade.com @ruveng spinsiders.com/ruveng
Editor's Notes
- The Future of Collaboration: How does Social Change the Game?
- Lotus 1-2-3 Print Fax Re-enter (with errors)
- Things like that gave me a stomach ache when I saw them, and the modern versions of this still do.
- Holistic: the digital workplace goes beyond the intranet and its related tools, to encompass personal productivity tools, business systems, connectivity, and the physical workplace itself. By looking at all of these together, it becomes possible to take a big leap forward in how and where we work. Coherent: at any given point there are countless projects underway in any large organization, often overlapping, competing or confusing. While it would be foolish to try to group these under a single digital workplace program, they should be coordinated to deliver meaningful and productive outcomes. Usable: staff already have incredibly powerful capabilities at their fingertips, if only they understood how to use them! The digital workplace delivers simple and seamless user experiences that match actual working practices and staff behaviors. Productive: personal productivity sits at the heart of the digital workplace, with tools, platforms and environments all structured around helping staff do their jobs.
- Get rid of silos Get rid of inefficient work processes NO STOMACH ACHES
- I am a super-fan! (a Belieber )
- It’s not perfect, and there’s often breakdowns in the ideal DW scenario
- The Microsoft Graph is a single endpoint for accessing Microosft API’s If you want to learn about writing code that operates on O365, you’re in the wrong session
- Understanding the Microsoft Office Graph
- Our environment is fragmented: we keep stuff on the C or X drive, in email, in SharePoint and now, in Yammer
- You have a difficult problem to solve
- With your team, and individually, you come up with some really great ideas…
- Compile and deliver an awesome result
- And, it gets files for future reference and re-use
- I mean… it goes into a KM system of some type
- Access from anywhere – My lost customer presentation
- There are lots of them out there…
- Managing change is a key element required for success
- Realize it’s a cyclical process, not a destination. Careful planning and planning to execute is important Capacity to DELIVER new ideas on rapid cycles ENGAGE people at multiple levels
- From, pretty good, but with obstacles. To “Frictionless” collaboration for the digital employee experience