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Mission Impossible: 
Learn How to Become a SharePoint 
Requirements Secret Agent and Decode Your 
Project's Secrets with O...
Best laid plans… 
We had an idea for a “themed” workshop, with all the sections 
fitting into our “Mission Impossible” spy...
Boris & Natasha?
The Man from U.N.C.L.E
Max Smart & Agent 99
Mission: Impossible
So… 
We reverted to the original title…
Visual Tools & Innovation Games 
Getting everyone onto the same page 
Ruven Gotz 
Avanade 
Michelle Caldwell 
Avanade
Low-tech social network 
Draw your Avatar “Tag” your Avatar 
Draw your AvatarU 
Add your name for 
the Avatar 
“Upload” yo...
Low-tech social network 
FILL IN YOUR PROFILE on the Yellow Post-it 
• Avatar (a picture that represents you) 
• Your Name...
Michelle Caldwell 
DIRECTOR & 
REGIONAL LEAD 
Mary.m.caldwell@avanade.com @shellecaldwell shellecaldwell.com
Ruven Gotz 
DIRECTOR & 
NATIONAL LEAD 
ruven.gotz@avanade.com @ruveng spinsiders.com/ruveng
Agenda 
Part 1 
• Low tech social 
• Introduction 
• Shared Understanding 
• Innovation Games & Visual Tools 
• Soft Skill...
Make a Connection & Build a Network
Shared understanding 
SHARE 2012 | 15
SHARE 2012 | 16
SHARE 2012 | 17
SHARE 2012 | 18
SHARE 2012 | 19
SHARE 2012 | 20 
Yes! 
A bridge!
Odds of 
Success?
SHARE 2012 | 22 
Project 
goes?
SHARE 2012 | 23 
Same 
page
SHARE 2012 | 24 
Wicked 
problems
SHARE 2012 | 25 
Hard 
(but tame) 
Wicked
Guess what 
SharePoint is…
Usually a bunch 
SHARE 2012 | of people who all 
have a different 
idea of what 
success looks like
whom, won’t talk to each other
Machiavelli (not exactly  ) 
It must be considered that there is nothing more difficult 
to carry out nor more doubtful o...
Dealing with humans 
in tough circumstances
Dealing with humans 
in tough circumstances
My three rules of SharePoint 
1. Simplicity 
2. Simplicity 
3. Simplicity
SHARE 2012 | 33
How do gamestorming & visual 
tools help?
Involves People
Egalitarian & Participatory 
• Equal Opportunity to 
Participate 
• Success Depends on 
Everyone get Involved
Structured with Goals
38 
Time Bound
Why they are valuable 
• They involve a high level of emotion 
• Alternative to traditional meeting format 
• Real-time fe...
Putting it into action 
Excellent facilitation means building your soft skills
Soft Skills
Confidence
Power Posing 
Power Pose Blog: http://jamesclear.com/body-language-how-to-be-confident
Amy Cuddy 
Your body language shapes who you are 
http://youtu.be/Ks-_Mh1QhMc?t=8m2s
Famous Poser Posers
Listening
http://www.skillsyouneed.com/ips/listening-skills.html 
http://www.forbes.com/sites/womensmedia/2012/11/09/10-steps-to-eff...
Humor
Brutal Honesty
Preconditions for Great Teams 
From Paul Culmsee 
http://www.cleverworkarounds.com/
What makes Collaboration work? 
1. Membership Characteristics 
2. Purpose 
3. Process and Structure 
4. Communication 
5. ...
1. Membership Characteristics 
• Mutual respect, 
understanding & 
trust 
• Appropriate cross-section 
of 
members 
• Abil...
2. Purpose 
• Concrete, attainable 
goals & objectives 
• Shared vision
3. Process and Structure 
• Multiple layers of 
participation 
• Flexibility 
• Clear roles and 
responsibility guidelines...
4. Communication 
• Open & frequent 
communication 
• Established informal 
relationships and 
communication links
5. Environment 
• History of 
collaboration or 
cooperation 
• Group seen as 
legitimate 
• Favorable political 
and socia...
6. Resources 
• Sufficient funds, 
staff, materials and 
time 
• Skilled leadership
Requirements Gathering 
Visual Tools and Games that can help with analysis
The chicken and egg problem
Requirements
What makes something a 
requirement?
We can do that for $10
We can do that for $1,000,000
We require a jumbo solution to get to our 
destination
We require a jumbo solution to get to our 
destination
Sometimes, you do need this
Too much focus on the detail… 
How
…and not enough on the destination 
Why
Roadblock: Bad meetings 
Meetings & workshops take time, but are often ineffective
Meetings, bloody meetings – John Cleese 
https://www.youtube.com/watch?v=vE7jfQt2ic4
The Facts
11Million
61.8 
Meetings/month
50% 
Unproductive
31 Hours wasted
The Effects
91% 
Daydreaming
96% 
Miss Meetings
95% 
Miss parts of 
meetings
73% 
Bring other work 
to meetings
39% 
Fall Asleep
Envisioning 
Visual Tools and Games that can help with defining 
Project Goals and Vision
Envision 
With cover Story
Soooo…………. What is your vision for SharePoint?
The object of the game 
is to suspend all disbelief and 
envision a future state that is 
so stellar that it landed your 
...
Cover: 
Tells the story of 
your big success
Headline: 
The Substance of the cover 
story
Sidebars: 
Interesting facts about the 
story
Quotes: 
Quotes from potential end 
users of the solution
Brainstorm: 
Documenting initial ideas 
– this is important!
Images: 
Supporting the 
content with 
illustrations
Wrap Up 
At the end of the time period, usually 
an hour, get the groups to present 
their cover story, essentially their ...
Game Setup 
•Cover Story 
Template 
• Post-its 
• Pens 
• tape 
• Facilitator (# depends 
on size of group 
• At least 3 p...
Now it’s your turn! 
•Redoing the MGM Corporate Intranet 
• Out of date 
• Old technology 
•Moving to the cloud 
• Updatin...
Introduction to Mind Mapping
Mapping for Navigation
Mapping for Prioritization
Mapping for Prioritization
Mapping for Scoping
1st Half Wrap Up 
Don’t go away, we’ll be back for Part 2 
ruven.gotz@avanade.com 
spinsiders.com/ruveng 
@ruveng 
mary.m....
Welcome to Part 2. 
IBIS Mapping 
A Grammar for Thinking
Two books you must read
What are wicked problems? (recap) 
• You don’t really understand the problem until 
you’ve developed the solution 
• You d...
Tools that can help
IBIS Notation
I use Mind Manager to express the same 
notation
Dialog mapping to capture argumentation
Dialog mapping to capture argumentation
Dialog mapping to capture argumentation
Dialog mapping to capture argumentation
Dialog mapping to capture argumentation
Dialog mapping to capture argumentation
Dialogue Mapping 
for scoping
Analyze with Sailboat
The object of the game 
Gain insight and understanding 
into the current state of the 
situation
How to Play the game 
•Draw and/or put up a boat 
•Name the boat to represent the focus 
area
What is 
dragging you 
down?
What can speed you up?
Power Dot – Extra Bonus 
•Give each participant a fixed # of dots 
(time box the activity) 
• Ask each participant to “vot...
How to Play the game 
•Analyze voting 
•Discuss the results as 
a group
Game Setup 
•A BOAT ! 
• Post-its (various 
colors) 
• Pens 
• tape 
• Facilitator (# depends 
on size of group 
• At leas...
Visual Design 
Card Sorting & Tree Testing
What is Card Sorting?
“Card sorting is a great, reliable, 
inexpensive method for finding patterns 
in how users would expect to find 
content o...
What are the types of card sort? 
Open & Closed
Open card sorting process 
Gerbil
Results 
Gerbil
But not always what you expect 
Ford 
Gerbil
But not always what you expect (2) 
Ford 
Gerbil
Analysis 
http://www.boxesandarrows.com/view/analyzing_card_sort_results_ 
with_a_spreadsheet_template
Now it’s your turn to card sort 
Working on a new SharePoint Conference Web Site 
• Established key terms 
• Group terms i...
What is Tree Testing?
Formally Known as…….. 
Card-based Classification 
Evaluation
Methods for Tree Testing 
Paper Or Online
Step 1 – Create a set of menus based on draft 
sitemap
Step 2 – Develop Scenarios
Creating effective scenarios 
• You are planning a vacation and you want to know how 
much leave you have left 
• You need...
Step 3 - Recruit
Step 4 - Observe
Step 5 - Analyze
Step 7 - Repeat Create 
Menu 
Develop 
Scenario 
Recruit 
Evaluate 
Repeat & 
Optimize 
Analyze
Presenting Well 
Effective PowerPoint presentations
Two books that can change your life
Two books that can change your life
What not to do!
Wireframing
I used to hate wireframing!
A useless wireframe
Way too 
much work 
Erik Swenson
Balsamiq: 
Just right
Simple Wireframe
Refine 
With Requirements Rainbow
The object of the 
Requirements Rainbow 
Helps clarify the final requirements/ 
user stories 
•Add value 
•Have clear meas...
How to Play the Game 
1. Finalized requirements go on the 
outermost band 
2. Move to defining the scope band 
3. Move to ...
How to Play the Game (cont.) 
4. Move to the value band 
5. Lastly, tie the requirement back to the 
vision with moving to...
Game Setup 
• A Rainbow! 
• Post-its from product 
tree 
• Post-its (empty) 
• Pens 
• tape 
• Facilitator (# depends 
on ...
Wrap Up
Adapting the low-tech social network
Thank You! Download this deck from: 
http://www.slideshare.net/marymcaldwell 
Products and Tools Referenced 
• Mind Manage...
Stay Connected! 
ruven.gotz@avanade.com 
spinsiders.com/ruveng 
@ruveng 
mary.m.caldwell@Avanade.com 
shellecaldwell.com 
...
BONUS – KING/Queen FOR A DAY! 
Adaptation of “Silent Storm” technique 
If you were KING or QUEEN for a day what is 
the 1 ...
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
Visual tools and innovation games - full day workshop - sp intersections - nov 2014
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Full-day workshop on tools and techniques for getting all stakeholders on the same page. Without this, there is no chance for project success.

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Visual tools and innovation games - full day workshop - sp intersections - nov 2014

  1. 1. Mission Impossible: Learn How to Become a SharePoint Requirements Secret Agent and Decode Your Project's Secrets with Our Super-Secret-Agent Tools and Techniques Ruven Gotz Avanade Michelle Caldwell Avanade
  2. 2. Best laid plans… We had an idea for a “themed” workshop, with all the sections fitting into our “Mission Impossible” spy-based story-line. But, as often happens with these things, it didn’t work out as expected, but it was too late to change the title. Here’s a little (maybe embellished) explanation of what went wrong….
  3. 3. Boris & Natasha?
  4. 4. The Man from U.N.C.L.E
  5. 5. Max Smart & Agent 99
  6. 6. Mission: Impossible
  7. 7. So… We reverted to the original title…
  8. 8. Visual Tools & Innovation Games Getting everyone onto the same page Ruven Gotz Avanade Michelle Caldwell Avanade
  9. 9. Low-tech social network Draw your Avatar “Tag” your Avatar Draw your AvatarU Add your name for the Avatar “Upload” your Avatar
  10. 10. Low-tech social network FILL IN YOUR PROFILE on the Yellow Post-it • Avatar (a picture that represents you) • Your Name • Your job role (IT Pro, BA, PM, etc…) • School • Hobby • Version of SharePoint • Pets
  11. 11. Michelle Caldwell DIRECTOR & REGIONAL LEAD Mary.m.caldwell@avanade.com @shellecaldwell shellecaldwell.com
  12. 12. Ruven Gotz DIRECTOR & NATIONAL LEAD ruven.gotz@avanade.com @ruveng spinsiders.com/ruveng
  13. 13. Agenda Part 1 • Low tech social • Introduction • Shared Understanding • Innovation Games & Visual Tools • Soft Skills • Requirements Gathering • Bad Meetings • Envisioning (Cover Story) • Mapping Lunch (1 hour) Part 2 • Mapping (continued) • Envisioning (IBIS Mapping) • Analyze (Sailboat) • Visual Design • Wireframing • Wrap Up
  14. 14. Make a Connection & Build a Network
  15. 15. Shared understanding SHARE 2012 | 15
  16. 16. SHARE 2012 | 16
  17. 17. SHARE 2012 | 17
  18. 18. SHARE 2012 | 18
  19. 19. SHARE 2012 | 19
  20. 20. SHARE 2012 | 20 Yes! A bridge!
  21. 21. Odds of Success?
  22. 22. SHARE 2012 | 22 Project goes?
  23. 23. SHARE 2012 | 23 Same page
  24. 24. SHARE 2012 | 24 Wicked problems
  25. 25. SHARE 2012 | 25 Hard (but tame) Wicked
  26. 26. Guess what SharePoint is…
  27. 27. Usually a bunch SHARE 2012 | of people who all have a different idea of what success looks like
  28. 28. whom, won’t talk to each other
  29. 29. Machiavelli (not exactly  ) It must be considered that there is nothing more difficult to carry out nor more doubtful of success nor more dangerous to handle than to initiate a new SharePoint project; for the project team has enemies in all those who profit by the old portal, and only lukewarm defenders in all those who would profit by the new portal; this lukewarmness arising partly from the incredulity of mankind who does not truly believe in anything new until they actually have experience of it.
  30. 30. Dealing with humans in tough circumstances
  31. 31. Dealing with humans in tough circumstances
  32. 32. My three rules of SharePoint 1. Simplicity 2. Simplicity 3. Simplicity
  33. 33. SHARE 2012 | 33
  34. 34. How do gamestorming & visual tools help?
  35. 35. Involves People
  36. 36. Egalitarian & Participatory • Equal Opportunity to Participate • Success Depends on Everyone get Involved
  37. 37. Structured with Goals
  38. 38. 38 Time Bound
  39. 39. Why they are valuable • They involve a high level of emotion • Alternative to traditional meeting format • Real-time feedback • Helps you discover the unknown • Catalyst for consensus building • Provides structure for Creative Chaos
  40. 40. Putting it into action Excellent facilitation means building your soft skills
  41. 41. Soft Skills
  42. 42. Confidence
  43. 43. Power Posing Power Pose Blog: http://jamesclear.com/body-language-how-to-be-confident
  44. 44. Amy Cuddy Your body language shapes who you are http://youtu.be/Ks-_Mh1QhMc?t=8m2s
  45. 45. Famous Poser Posers
  46. 46. Listening
  47. 47. http://www.skillsyouneed.com/ips/listening-skills.html http://www.forbes.com/sites/womensmedia/2012/11/09/10-steps-to-effective-listening/
  48. 48. Humor
  49. 49. Brutal Honesty
  50. 50. Preconditions for Great Teams From Paul Culmsee http://www.cleverworkarounds.com/
  51. 51. What makes Collaboration work? 1. Membership Characteristics 2. Purpose 3. Process and Structure 4. Communication 5. Environment 6. Resources
  52. 52. 1. Membership Characteristics • Mutual respect, understanding & trust • Appropriate cross-section of members • Ability to compromise
  53. 53. 2. Purpose • Concrete, attainable goals & objectives • Shared vision
  54. 54. 3. Process and Structure • Multiple layers of participation • Flexibility • Clear roles and responsibility guidelines • Appropriate pace of development
  55. 55. 4. Communication • Open & frequent communication • Established informal relationships and communication links
  56. 56. 5. Environment • History of collaboration or cooperation • Group seen as legitimate • Favorable political and social climate
  57. 57. 6. Resources • Sufficient funds, staff, materials and time • Skilled leadership
  58. 58. Requirements Gathering Visual Tools and Games that can help with analysis
  59. 59. The chicken and egg problem
  60. 60. Requirements
  61. 61. What makes something a requirement?
  62. 62. We can do that for $10
  63. 63. We can do that for $1,000,000
  64. 64. We require a jumbo solution to get to our destination
  65. 65. We require a jumbo solution to get to our destination
  66. 66. Sometimes, you do need this
  67. 67. Too much focus on the detail… How
  68. 68. …and not enough on the destination Why
  69. 69. Roadblock: Bad meetings Meetings & workshops take time, but are often ineffective
  70. 70. Meetings, bloody meetings – John Cleese https://www.youtube.com/watch?v=vE7jfQt2ic4
  71. 71. The Facts
  72. 72. 11Million
  73. 73. 61.8 Meetings/month
  74. 74. 50% Unproductive
  75. 75. 31 Hours wasted
  76. 76. The Effects
  77. 77. 91% Daydreaming
  78. 78. 96% Miss Meetings
  79. 79. 95% Miss parts of meetings
  80. 80. 73% Bring other work to meetings
  81. 81. 39% Fall Asleep
  82. 82. Envisioning Visual Tools and Games that can help with defining Project Goals and Vision
  83. 83. Envision With cover Story
  84. 84. Soooo…………. What is your vision for SharePoint?
  85. 85. The object of the game is to suspend all disbelief and envision a future state that is so stellar that it landed your organization on the cover of a well-known magazine.
  86. 86. Cover: Tells the story of your big success
  87. 87. Headline: The Substance of the cover story
  88. 88. Sidebars: Interesting facts about the story
  89. 89. Quotes: Quotes from potential end users of the solution
  90. 90. Brainstorm: Documenting initial ideas – this is important!
  91. 91. Images: Supporting the content with illustrations
  92. 92. Wrap Up At the end of the time period, usually an hour, get the groups to present their cover story, essentially their vision of SharePoint, to the rest of the groups and then discuss.
  93. 93. Game Setup •Cover Story Template • Post-its • Pens • tape • Facilitator (# depends on size of group • At least 3 participants • A Scribe •Camera (optional)
  94. 94. Now it’s your turn! •Redoing the MGM Corporate Intranet • Out of date • Old technology •Moving to the cloud • Updating Look & Feel • Updating IA
  95. 95. Introduction to Mind Mapping
  96. 96. Mapping for Navigation
  97. 97. Mapping for Prioritization
  98. 98. Mapping for Prioritization
  99. 99. Mapping for Scoping
  100. 100. 1st Half Wrap Up Don’t go away, we’ll be back for Part 2 ruven.gotz@avanade.com spinsiders.com/ruveng @ruveng mary.m.caldwell@Avanade.com shellecaldwell.com @shellecaldwell
  101. 101. Welcome to Part 2. IBIS Mapping A Grammar for Thinking
  102. 102. Two books you must read
  103. 103. What are wicked problems? (recap) • You don’t really understand the problem until you’ve developed the solution • You don’t know when you’ve accomplished your goal • Solutions are not right or wrong, they are just better or worse • Every wicked problem is unique • Every solution to a wicked problem is a one-shot operation • You are dealing with social complexity
  104. 104. Tools that can help
  105. 105. IBIS Notation
  106. 106. I use Mind Manager to express the same notation
  107. 107. Dialog mapping to capture argumentation
  108. 108. Dialog mapping to capture argumentation
  109. 109. Dialog mapping to capture argumentation
  110. 110. Dialog mapping to capture argumentation
  111. 111. Dialog mapping to capture argumentation
  112. 112. Dialog mapping to capture argumentation
  113. 113. Dialogue Mapping for scoping
  114. 114. Analyze with Sailboat
  115. 115. The object of the game Gain insight and understanding into the current state of the situation
  116. 116. How to Play the game •Draw and/or put up a boat •Name the boat to represent the focus area
  117. 117. What is dragging you down?
  118. 118. What can speed you up?
  119. 119. Power Dot – Extra Bonus •Give each participant a fixed # of dots (time box the activity) • Ask each participant to “vote” for their highest priority pains and solutions •Quickly analyze the results •Discuss the results as a group
  120. 120. How to Play the game •Analyze voting •Discuss the results as a group
  121. 121. Game Setup •A BOAT ! • Post-its (various colors) • Pens • tape • Facilitator (# depends on size of group • At least 3 participants • A Scribe •Camera (optional)
  122. 122. Visual Design Card Sorting & Tree Testing
  123. 123. What is Card Sorting?
  124. 124. “Card sorting is a great, reliable, inexpensive method for finding patterns in how users would expect to find content or functionality.” - Donna Spencer http://www.amazon.com/Card-Sorting-ebook/dp/B004VFUOL0
  125. 125. What are the types of card sort? Open & Closed
  126. 126. Open card sorting process Gerbil
  127. 127. Results Gerbil
  128. 128. But not always what you expect Ford Gerbil
  129. 129. But not always what you expect (2) Ford Gerbil
  130. 130. Analysis http://www.boxesandarrows.com/view/analyzing_card_sort_results_ with_a_spreadsheet_template
  131. 131. Now it’s your turn to card sort Working on a new SharePoint Conference Web Site • Established key terms • Group terms into categories • Label the categories
  132. 132. What is Tree Testing?
  133. 133. Formally Known as…….. Card-based Classification Evaluation
  134. 134. Methods for Tree Testing Paper Or Online
  135. 135. Step 1 – Create a set of menus based on draft sitemap
  136. 136. Step 2 – Develop Scenarios
  137. 137. Creating effective scenarios • You are planning a vacation and you want to know how much leave you have left • You need to book travel for work • You are filling out a request for time off • You are looking for a contact email/name for the helpdesk • You have questions about your benefits
  138. 138. Step 3 - Recruit
  139. 139. Step 4 - Observe
  140. 140. Step 5 - Analyze
  141. 141. Step 7 - Repeat Create Menu Develop Scenario Recruit Evaluate Repeat & Optimize Analyze
  142. 142. Presenting Well Effective PowerPoint presentations
  143. 143. Two books that can change your life
  144. 144. Two books that can change your life
  145. 145. What not to do!
  146. 146. Wireframing
  147. 147. I used to hate wireframing!
  148. 148. A useless wireframe
  149. 149. Way too much work Erik Swenson
  150. 150. Balsamiq: Just right
  151. 151. Simple Wireframe
  152. 152. Refine With Requirements Rainbow
  153. 153. The object of the Requirements Rainbow Helps clarify the final requirements/ user stories •Add value •Have clear measurement •Alignment to the overall vision
  154. 154. How to Play the Game 1. Finalized requirements go on the outermost band 2. Move to defining the scope band 3. Move to defining the measurement band
  155. 155. How to Play the Game (cont.) 4. Move to the value band 5. Lastly, tie the requirement back to the vision with moving to the “why” statement at the bottom of the rainbow
  156. 156. Game Setup • A Rainbow! • Post-its from product tree • Post-its (empty) • Pens • tape • Facilitator (# depends on size of group • At least 3 participants • A Scribe •Camera (optional)
  157. 157. Wrap Up
  158. 158. Adapting the low-tech social network
  159. 159. Thank You! Download this deck from: http://www.slideshare.net/marymcaldwell Products and Tools Referenced • Mind Manager www.mindjet.com • Xmind www.xmind.net • Balsamiq www.balsamiq.com • UserZoom www.userzoom.com • Optimal Workshop www.optimalworkshop.com • Card sort tools measuringuserexperience.com/CardSorting • Boxes & Arrows boxesandarrows.com • Gamestorming (book) www.gogamestorm.com • Innovation Games www.innovationgames.com • Dialogue Mapping cognexus.org • Paul Culmsee www.cleverworkarounds.com • Glyma www.glyma.co/
  160. 160. Stay Connected! ruven.gotz@avanade.com spinsiders.com/ruveng @ruveng mary.m.caldwell@Avanade.com shellecaldwell.com @shellecaldwell
  161. 161. BONUS – KING/Queen FOR A DAY! Adaptation of “Silent Storm” technique If you were KING or QUEEN for a day what is the 1 thing you would change/implement in your company’s SharePoint environment?

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