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End of the Affair
    How we fell in and out of love with debt

    An Amárach Research Presentation
    March 2009




                              © Amárach Research, 2009   1
End of the Affair
1. In the Beginning:
                           if we knew then ...

                        2. Debt Deflation:
                           something nasty
                           this way comes ...

                        3. Debt-Free Recovery:
                           some hope ...


End of the Affair   2
1. In the Beginning:
                           if we knew then ...




End of the Affair   3
Binge Borrowing




                                       4
End of the Affair   Source: Goodbody
Premier League Borrowers




                                                5
End of the Affair            Source: Goodbody
A Rising Burden




                    Source: Davy   6
End of the Affair
Tough Going




                    European Commission, January 2009   7
End of the Affair
2. Debt Deflation:
                           something nasty
                           this way comes ...




End of the Affair   8
The Great Deflation




                        9
End of the Affair
Hysterical Context




                                                                  X
                                                           ISEQ Down -80.3%




                                                                              10
End of the Affair
     http://dshort.com/charts/bears/four-bears-large.gif
Housing Half Way There?




                                                  Fall of 17% from peak




                                                  Fall of 50% from peak




                                                  Fall of 80% from peak


                    In Japan, prices are back to where they were in 1975



                                                                           11
End of the Affair
Wrong Way




                    Source: CSO (www.cso.ie)   12
End of the Affair
Shop ‘til you stop




         The contraction in retail
       spending is far in excess of
       any contraction in incomes




                                      Source: CSO (www.cso.ie)
                                                                 13
End of the Affair
Back to the Future

     Retail Sales Volume Indices                                                Change
                                                                                 Since
                                                     1995    2000 Jan 2009       1995
     All Businesses                                  66.5    100.0    101.0       51.8%
     All Businesses Excluding Motor Trade            70.6    100.0    120.8       71.1%
     Bars - NACE 55.4                                85.0    100.0     79.4        -6.6%
     Motor Trades - NACE 50                          56.5    100.0     65.8       16.5%
     Non-Specialised Stores (Excl Dept Stores)       81.2    100.0    136.6       68.2%
     Department Stores - NACE 52.12                  52.5    100.0    144.2      174.7%
     Food, Beverages and Tobacco                     99.7    100.0     96.6        -3.1%
     Pharmaceutical, Medical and Cosmetic Articles   57.4    100.0    145.9      154.3%
     Textiles and Clothing                           47.5    100.0    180.5      280.3%
     Footwear and Leather                            57.4    100.0    175.6      206.1%
     Furniture and Lighting                          72.1    100.0     77.2         7.1%
     Electrical Goods                                49.9    100.0     99.5       99.6%
     Hardware, Paints and Glass                      68.7    100.0    124.0       80.4%
     Books, Newspapers and Stationery                79.8    100.0     84.3         5.6%
     Other Retail Sales                              53.1    100.0    109.8      106.6%
     Source: CSO Database Direct


                                                            Source: CSO (www.cso.ie)
                                                                                           14
End of the Affair
Spooked Consumers




                                                   15
                      Source: ESRI (www.esri.ie)
End of the Affair
Emotional Impact


                    Total
                                               “The recession hasn't hit me financially but I have
                       %
                                                         changed my spending ways”

Agree strongly
                     42
(5)                                                   Male     Female    18-24   25-34   35-44   45-54   55-64    65+
                                       Agree
                                                       42%      42%       40%     35%     36%     47%     49%     49%
                                       Strongly (5)
                                       (4)             15%      15%       14%     16%     19%     15%     13%     11%
          (4)        15                Neither/nor     14%      18%       11%     19%     15%     16%     16%     18%
                                       (2)             8%        8%       10%     12%     5%      7%       9%     5%
 Neither/nor         16                Disagree
                                                       21%      17%       25%     18%     25%     15%     13%     17%
                                       strongly (1)
          (2)         8

Disagree
                     19
strongly (1)



                            Source: Amárach Research ConsumerValue Survey for the National Consumer Agency 2009

                                                                                                                    16
End of the Affair
Falling Behind

                                      To what extent is your income:
    45%
                                                                                                        40%
    40%
    35%
                                                                                                        15-24s
                                                  29%                        28%
    30%
                                                                                                        35-44s
    25%                                                                                                 Munster
                                                  65+
    20%
                                                  ABC1s
    15%                                           Males
    10%
                        3%
      5%
      0%
               Rising faster than         Keeping pace with          Rising slower than           Not rising at all
                 cost of living             cost of living              cost of living

                    Source: Amárach Research Life Online 2009,
                            Telephone Survey, 1,000 adults, nationally representative sample, February 2009

                                                                                                                      17
End of the Affair
Starting to Hurt

Finding it difficult to....


                       Total         18-24          25-34        35-44        45-54          55-64            65+
                          %             %              %            %            %              %               %
Pay my household               37           43             42            37                          35             26
                                                                                     36
energy bills
Pay for the
                               36           45             40            39                         29              22
                                                                                     40
running of my car
Pay for health and
                               35           39             35           35                           39             22
                                                                                     40
medical expenses

Pay for groceries             32            41             35           33                       24                 26
                                                                                   29
Meet my loan
                              23          32            24              30                      12              15
                                                                                  24
repayments
Meet my mortgage
                              23          34            27              29                      13              7
                                                                                  20
repayments/rent

None of these                  44           35             39            46                              51              53
                                                                                       44


                        Source: Amárach Research ConsumerValue Survey for the National Consumer Agency 2009

                                                                                                                         18
End of the Affair
The Future On Hold

                                             Postponing Events

                    Total
                                                    Male   Female   18-24   25-34   35-44   45-54   55-64   65+
                      %
                                  Undertaking
                                  Home              34%     38%     32%     41%     46%     42%     30%     19%
Undertaking Home
                            36    Improvements
Improvements
                                  Going on
                                                    33%     34%     37%     42%     43%     28%     27%     19%
                            34    Holiday
Going on Holiday

                                  Changing Your
Changing Your                                       29%     29%     24%     38%     36%     32%     23%     13%
                            29    Car
Car

                          16      Buying a House    17%     16%     24%     30%     16%     12%     10%      -
Buying a House

                       9          Getting Married   9%      8%      17%     16%     10%      2%      4%      -
Getting Married

                               41 None of These
None of These                                       41%     41%     42%     31%     31%     40%     47%     65%




                     Source: Amárach Research ConsumerValue Survey for the National Consumer Agency 2009

                                                                                                                 19
End of the Affair
3. Debt-Free Recovery:
                            some hope ...




End of the Affair   20
All Together

                                      Is the recession affecting you:
    60%                                                         56%
                                                                                                    65+
                                                                                                    55-64s
    50%
                                                                                                    ABC1s
                            35-44s
    40%
                            ABC1s
                                                                                                    30%
                            Dublin
    30%
                            Males
    20%
                            11%
    10%

      0%
                More than it is affecting           About the same as it is             Less than it is affecting
                    other people                    affecting other people                   other people

                    Source: Amárach Research Life Online 2009,
                            Telephone Survey, 1,000 adults, nationally representative sample, February 2009

                                                                                                                    21
End of the Affair
Not Looking Forward


                            Effect of the recession in next few months
    60%
                                                                53%
                        25-34s
    50%
                        35-44s
                        Males
    40%                 Internet Users
                                                                                                  65+
                            28%
    30%                                                                                           Munster
                                                                                                  ABC1s
    20%
                                                                                                   13%
    10%

      0%
                      A major effect                     A modest effect                         No effect

                    Source: Amárach Research 2009,
                            Telephone Survey, 1,000 adults, nationally representative sample, February 2009

                                                                                                              22
End of the Affair
Not So Tough?


                                Incidence of personal borrowings and impact:
    60%
                                 53%
                    47%
    50%
                                                                               44%
                                                                39%
    40%
                                                                                                      15-24s
                                                                                                      C2DEs
                    65+
    30%
                                                                                                      Dublin
                    55-64s
                                                                                                      Males
                    ABC1s
    20%
                    Non-Internet                                                              12%
                    Users
    10%
                                                                                                               4%
      0%
                  No          Borrowings       Column1        Easily  Manageable A cause for                   A real
              Borrowings                                    manageable if careful concern                     problem

                    Source: Amárach Research 2009,
                            Telephone Survey, 1,000 adults, nationally representative sample, February 2009

                                                                                                                        23
End of the Affair
Some Regrets


                            In hindsight, % who regret taking out
                                        current loans
                                                       33%
    35%
    30%                                                                                                       27%
                                                                                           24%
    25%                              22%                                 22%
                    21%
    20%
    15%
    10%
      5%
      0%
                    Total           Female            15-24s            45-54             C2DE                Dublin

                    Source: Amárach Research 2009,
                            Telephone Survey, 1,000 adults, nationally representative sample, February 2009

                                                                                                                       24
End of the Affair
Until Death


                                      Incidence of mortgage on home:
    70%             66%

    60%
                                                               25-34s
                                                               ABC1s
    50%                                                                        44%
                                                               Dublin
    40%                                                        Munster
                                 34%
    30%
                                                                                              23%
                                                                22%
    20%
                                                                                                               10%
    10%

      0%
             No Mortgage       Mortgage        Column1      Less than 5     5-10 years     11-20 years        20+ years
                                                               years

                    Source: Amárach Research 2009,
                            Telephone Survey, 1,000 adults, nationally representative sample, February 2009

                                                                                                                          25
End of the Affair
Negative Equity?


                                                                      Expectation for house price
                            Considerably
                                                                             if had to sell
                              less than
            25-34s
                                                                       (base: mortgage holders)
                             remaining Don't Know,
            ABC1s
                            mortgage, 6%  3%
            Munster

         Slightly less
                                                                                            Considerably
       than remaining About the
                                                                                              exceed
        mortgage, 9% same as
                                                                                             remaining
                       remaining                                                           mortgage, 50%
                       mortgage,
                          9%

             Slightly exceed
                remaining
             mortgage, 23%

                    Source: Amárach Research 2009,
                            Telephone Survey, 1,000 adults, nationally representative sample, February 2009

                                                                                                              26
End of the Affair
Recessions and
                           Recoveries have one
                                thing in common:
                            they are usually well
                                under way before
                             they show up in the
                               official statistics ...
                                  Recessions are
                                  macroeconomic
                         phenomena in the main
                          ... whereas Recoveries
                               are microeconomic
                                     phenomena.

End of the Affair   27
The problem of
     consumer debt is
     concentrated in a small
     minority of the
     population and is
     therefore ‘manageable’

    The real problem is the
    state of mind of the rest:
    it will only be when they
    believe the ‘worst is
    over’ that spending will
    rise and growth return
End of the Affair                28
Amárach Research
  11 Kingswood Business Centre
  Citywest Business Campus
  Dublin 24
  T. (01) 410 5200
  E: info@amarach.com
      info@
  W: www.amarach.com
  B: www.amarachresearch.blogspot.com



                                        29
End of the Affair
Appendix: About Amárach
      We are Ireland’s largest independent market
      research agency, in business since 1989.
      We focus on delivering two key benefits to our         3rd March 2009

                                                             Welcome to the latest edition of consumerforesight from Amárach Research. We
      clients:                                               have set out to make consumerforesight a more interactive and informative
                                                             research and planning tool for subscribers. Feel free to invite others to register
                                                             for our free eLetter on our home page.


      1. Consumer Foresight
      – using research to say ‘what next’.                    Two months gone, ten to go. Like Keith Richards, we’re all at the
                                                              stage of “it’s good to be here – it’s good to be anywhere”. But it
                                                              is tough out there. Against a background of industrial unrest
                                                              (even the Gardaí are protesting!), we shouldn’t be surprised if

      2. Business Insight                                     consumers are on something of a ‘go slow’ themselves.



      – using research to make business decisions.            But it won’t last. It’s too early for green shoots, but as time goes
                                                              by people will want to buy: especially those still in secure jobs
                                                              who are faced with extraordinary bargains in shops, hotels and
                                                              car showrooms. Irish consumers don’t really do hair shirts.
                                                              When we have money we can afford to spend then we’re usually

      We provide the full array of market research            inclined to spend it: assuming we’re getting good value and not
                                                              being ripped off.


      services including:                                     Don’t forget: for every person in Ireland with a mortgage,
                                                              loan or ‘maxed out’ credit card there is another person
                                                              without any debt (at all). W hat are you doing to tap the
                                                              ‘worried well’ market?

      - Quantitative: face-to-face, telephone, web
      - Qualitative: focus groups, in-depths, ethnographic            Before you embark on a new brand or                     Business is about passion: so for that matter is
      - Field Only: for international & domestic agencies             business just remember Seth Godin’s                     the economy – check out some wise words on the
                                                                      three things you need read more                         role of passion in success read more
                                                                      With the world all ‘a-twitter’ don’t forget             How not to do food marketing: quite possibly the
                                                                      the future is on the TV read more                       worst food in the world read more

      Register for our free fortnightly eletter                       It’s all down to psychology – an Amárach                Optimistic people are healthy and happy – even
                                                                      presentation on how Irish consumers will                when the economy is collapsing around them:
                                                                      lead us to recovery read more                           what are you doing for optimism? read more

      consumerforesight at: www.amarach.com
      Read our daily blog:                                    Amárach Research will present a paper on ‘Life Online 2009’ at Comreg’s ICT Research conference on 12th



      www.amarachresearch.blogspot.com




End of the Affair                                    30

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The Debt Of The Nation

  • 1. End of the Affair How we fell in and out of love with debt An Amárach Research Presentation March 2009 © Amárach Research, 2009 1 End of the Affair
  • 2. 1. In the Beginning: if we knew then ... 2. Debt Deflation: something nasty this way comes ... 3. Debt-Free Recovery: some hope ... End of the Affair 2
  • 3. 1. In the Beginning: if we knew then ... End of the Affair 3
  • 4. Binge Borrowing 4 End of the Affair Source: Goodbody
  • 5. Premier League Borrowers 5 End of the Affair Source: Goodbody
  • 6. A Rising Burden Source: Davy 6 End of the Affair
  • 7. Tough Going European Commission, January 2009 7 End of the Affair
  • 8. 2. Debt Deflation: something nasty this way comes ... End of the Affair 8
  • 9. The Great Deflation 9 End of the Affair
  • 10. Hysterical Context X ISEQ Down -80.3% 10 End of the Affair http://dshort.com/charts/bears/four-bears-large.gif
  • 11. Housing Half Way There? Fall of 17% from peak Fall of 50% from peak Fall of 80% from peak In Japan, prices are back to where they were in 1975 11 End of the Affair
  • 12. Wrong Way Source: CSO (www.cso.ie) 12 End of the Affair
  • 13. Shop ‘til you stop The contraction in retail spending is far in excess of any contraction in incomes Source: CSO (www.cso.ie) 13 End of the Affair
  • 14. Back to the Future Retail Sales Volume Indices Change Since 1995 2000 Jan 2009 1995 All Businesses 66.5 100.0 101.0 51.8% All Businesses Excluding Motor Trade 70.6 100.0 120.8 71.1% Bars - NACE 55.4 85.0 100.0 79.4 -6.6% Motor Trades - NACE 50 56.5 100.0 65.8 16.5% Non-Specialised Stores (Excl Dept Stores) 81.2 100.0 136.6 68.2% Department Stores - NACE 52.12 52.5 100.0 144.2 174.7% Food, Beverages and Tobacco 99.7 100.0 96.6 -3.1% Pharmaceutical, Medical and Cosmetic Articles 57.4 100.0 145.9 154.3% Textiles and Clothing 47.5 100.0 180.5 280.3% Footwear and Leather 57.4 100.0 175.6 206.1% Furniture and Lighting 72.1 100.0 77.2 7.1% Electrical Goods 49.9 100.0 99.5 99.6% Hardware, Paints and Glass 68.7 100.0 124.0 80.4% Books, Newspapers and Stationery 79.8 100.0 84.3 5.6% Other Retail Sales 53.1 100.0 109.8 106.6% Source: CSO Database Direct Source: CSO (www.cso.ie) 14 End of the Affair
  • 15. Spooked Consumers 15 Source: ESRI (www.esri.ie) End of the Affair
  • 16. Emotional Impact Total “The recession hasn't hit me financially but I have % changed my spending ways” Agree strongly 42 (5) Male Female 18-24 25-34 35-44 45-54 55-64 65+ Agree 42% 42% 40% 35% 36% 47% 49% 49% Strongly (5) (4) 15% 15% 14% 16% 19% 15% 13% 11% (4) 15 Neither/nor 14% 18% 11% 19% 15% 16% 16% 18% (2) 8% 8% 10% 12% 5% 7% 9% 5% Neither/nor 16 Disagree 21% 17% 25% 18% 25% 15% 13% 17% strongly (1) (2) 8 Disagree 19 strongly (1) Source: Amárach Research ConsumerValue Survey for the National Consumer Agency 2009 16 End of the Affair
  • 17. Falling Behind To what extent is your income: 45% 40% 40% 35% 15-24s 29% 28% 30% 35-44s 25% Munster 65+ 20% ABC1s 15% Males 10% 3% 5% 0% Rising faster than Keeping pace with Rising slower than Not rising at all cost of living cost of living cost of living Source: Amárach Research Life Online 2009, Telephone Survey, 1,000 adults, nationally representative sample, February 2009 17 End of the Affair
  • 18. Starting to Hurt Finding it difficult to.... Total 18-24 25-34 35-44 45-54 55-64 65+ % % % % % % % Pay my household 37 43 42 37 35 26 36 energy bills Pay for the 36 45 40 39 29 22 40 running of my car Pay for health and 35 39 35 35 39 22 40 medical expenses Pay for groceries 32 41 35 33 24 26 29 Meet my loan 23 32 24 30 12 15 24 repayments Meet my mortgage 23 34 27 29 13 7 20 repayments/rent None of these 44 35 39 46 51 53 44 Source: Amárach Research ConsumerValue Survey for the National Consumer Agency 2009 18 End of the Affair
  • 19. The Future On Hold Postponing Events Total Male Female 18-24 25-34 35-44 45-54 55-64 65+ % Undertaking Home 34% 38% 32% 41% 46% 42% 30% 19% Undertaking Home 36 Improvements Improvements Going on 33% 34% 37% 42% 43% 28% 27% 19% 34 Holiday Going on Holiday Changing Your Changing Your 29% 29% 24% 38% 36% 32% 23% 13% 29 Car Car 16 Buying a House 17% 16% 24% 30% 16% 12% 10% - Buying a House 9 Getting Married 9% 8% 17% 16% 10% 2% 4% - Getting Married 41 None of These None of These 41% 41% 42% 31% 31% 40% 47% 65% Source: Amárach Research ConsumerValue Survey for the National Consumer Agency 2009 19 End of the Affair
  • 20. 3. Debt-Free Recovery: some hope ... End of the Affair 20
  • 21. All Together Is the recession affecting you: 60% 56% 65+ 55-64s 50% ABC1s 35-44s 40% ABC1s 30% Dublin 30% Males 20% 11% 10% 0% More than it is affecting About the same as it is Less than it is affecting other people affecting other people other people Source: Amárach Research Life Online 2009, Telephone Survey, 1,000 adults, nationally representative sample, February 2009 21 End of the Affair
  • 22. Not Looking Forward Effect of the recession in next few months 60% 53% 25-34s 50% 35-44s Males 40% Internet Users 65+ 28% 30% Munster ABC1s 20% 13% 10% 0% A major effect A modest effect No effect Source: Amárach Research 2009, Telephone Survey, 1,000 adults, nationally representative sample, February 2009 22 End of the Affair
  • 23. Not So Tough? Incidence of personal borrowings and impact: 60% 53% 47% 50% 44% 39% 40% 15-24s C2DEs 65+ 30% Dublin 55-64s Males ABC1s 20% Non-Internet 12% Users 10% 4% 0% No Borrowings Column1 Easily Manageable A cause for A real Borrowings manageable if careful concern problem Source: Amárach Research 2009, Telephone Survey, 1,000 adults, nationally representative sample, February 2009 23 End of the Affair
  • 24. Some Regrets In hindsight, % who regret taking out current loans 33% 35% 30% 27% 24% 25% 22% 22% 21% 20% 15% 10% 5% 0% Total Female 15-24s 45-54 C2DE Dublin Source: Amárach Research 2009, Telephone Survey, 1,000 adults, nationally representative sample, February 2009 24 End of the Affair
  • 25. Until Death Incidence of mortgage on home: 70% 66% 60% 25-34s ABC1s 50% 44% Dublin 40% Munster 34% 30% 23% 22% 20% 10% 10% 0% No Mortgage Mortgage Column1 Less than 5 5-10 years 11-20 years 20+ years years Source: Amárach Research 2009, Telephone Survey, 1,000 adults, nationally representative sample, February 2009 25 End of the Affair
  • 26. Negative Equity? Expectation for house price Considerably if had to sell less than 25-34s (base: mortgage holders) remaining Don't Know, ABC1s mortgage, 6% 3% Munster Slightly less Considerably than remaining About the exceed mortgage, 9% same as remaining remaining mortgage, 50% mortgage, 9% Slightly exceed remaining mortgage, 23% Source: Amárach Research 2009, Telephone Survey, 1,000 adults, nationally representative sample, February 2009 26 End of the Affair
  • 27. Recessions and Recoveries have one thing in common: they are usually well under way before they show up in the official statistics ... Recessions are macroeconomic phenomena in the main ... whereas Recoveries are microeconomic phenomena. End of the Affair 27
  • 28. The problem of consumer debt is concentrated in a small minority of the population and is therefore ‘manageable’ The real problem is the state of mind of the rest: it will only be when they believe the ‘worst is over’ that spending will rise and growth return End of the Affair 28
  • 29. Amárach Research 11 Kingswood Business Centre Citywest Business Campus Dublin 24 T. (01) 410 5200 E: info@amarach.com info@ W: www.amarach.com B: www.amarachresearch.blogspot.com 29 End of the Affair
  • 30. Appendix: About Amárach We are Ireland’s largest independent market research agency, in business since 1989. We focus on delivering two key benefits to our 3rd March 2009 Welcome to the latest edition of consumerforesight from Amárach Research. We clients: have set out to make consumerforesight a more interactive and informative research and planning tool for subscribers. Feel free to invite others to register for our free eLetter on our home page. 1. Consumer Foresight – using research to say ‘what next’. Two months gone, ten to go. Like Keith Richards, we’re all at the stage of “it’s good to be here – it’s good to be anywhere”. But it is tough out there. Against a background of industrial unrest (even the Gardaí are protesting!), we shouldn’t be surprised if 2. Business Insight consumers are on something of a ‘go slow’ themselves. – using research to make business decisions. But it won’t last. It’s too early for green shoots, but as time goes by people will want to buy: especially those still in secure jobs who are faced with extraordinary bargains in shops, hotels and car showrooms. Irish consumers don’t really do hair shirts. When we have money we can afford to spend then we’re usually We provide the full array of market research inclined to spend it: assuming we’re getting good value and not being ripped off. services including: Don’t forget: for every person in Ireland with a mortgage, loan or ‘maxed out’ credit card there is another person without any debt (at all). W hat are you doing to tap the ‘worried well’ market? - Quantitative: face-to-face, telephone, web - Qualitative: focus groups, in-depths, ethnographic Before you embark on a new brand or Business is about passion: so for that matter is - Field Only: for international & domestic agencies business just remember Seth Godin’s the economy – check out some wise words on the three things you need read more role of passion in success read more With the world all ‘a-twitter’ don’t forget How not to do food marketing: quite possibly the the future is on the TV read more worst food in the world read more Register for our free fortnightly eletter It’s all down to psychology – an Amárach Optimistic people are healthy and happy – even presentation on how Irish consumers will when the economy is collapsing around them: lead us to recovery read more what are you doing for optimism? read more consumerforesight at: www.amarach.com Read our daily blog: Amárach Research will present a paper on ‘Life Online 2009’ at Comreg’s ICT Research conference on 12th www.amarachresearch.blogspot.com End of the Affair 30