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From Recession to Restart
  gearing up for the next wave of growth


  Gerard O’Neill
  Amárach Research

  July 2010




                                           © Amárach Research, 2010
from recession to restart                                         1
1. Ireland’s Recovery
                               are we there yet?

                            2. Irish Consumers
                               it’s in the mind

                            3. Catch the Wave
                               follow the money




from recession to restart
1. Ireland’s Recovery
                               are we there yet?




from recession to restart
Ireland at a Turning Point




                               ?
from recession to restart          4
A Soft Takeoff



                Consumer spending recovering through 2011



                 Unemployment will peak this summer



          Deflation will slowly turn to inflation by 2011



          Government spending contracting through 2011

from recession to restart                                   5
Business Confident




                            June 2010

from recession to restart               6
Back Where We Started




from recession to restart   7
Think Global




                            3%+
                                  2%+


                            2%+
                                    9%+

from recession to restart                 8
The fundamental drivers of growth are
  stronger than they have been at any point
  in human history. These include the
  increasing number of highly educated and
  capable people in the world, the
  breathtaking speed of technological
  breakthroughs, globalization, the inclusion
  of ‘the next billion’ into the world economy,
  and relative political stability.
  Hans-Paul Buerkner
  Boston Consulting Group

from recession to restart                         9
2. Irish Consumers
                                 it’s in the mind




from recession to restart
DABDA did it




from recession to restart   11
from recession to restart
... confidence drives consumption




from recession to restart             13
Some Hope




from recession to restart   14
Car Sales Catching Up

50,000                                                                    120%
45,000                                                                    100%
40,000                                                                    80%
35,000                                                                    60%
                                                                          40%
30,000
                                                                          20%
25,000
                                                                          0%
20,000
                                                                          -20%
15,000                                                                    -40%
10,000                                                                    -60%
 5,000                                                                    -80%
       0                                                                  -100%
           2006M11




           2007M11




           2008M11




           2009M11
           2006M01
           2006M03
           2006M05
           2006M07
           2006M09

           2007M01
           2007M03
           2007M05
           2007M07
           2007M09

           2008M01
           2008M03
           2008M05
           2008M07
           2008M09

           2009M01
           2009M03
           2009M05
           2009M07
           2009M09

           2010M01
           2010M03
           2010M05
           No. Of New Passenger Vehicles Registered   Year-on-Year % Growth

from recession to restart                                                         15
Price, Price, Price




       Choice of Supermarket:      Choice of Supermarket:

       No. 1: Convenience (61%)    No. 1: Price (62%)
       No. 2: Price (31%)          No. 2: Convenience (43%)
       No. 3: Quality (21%)        No. 3: Quality (10%)

      Take advantage of special offers and coupons:

                 2007: 30%               2010: 53%



from recession to restart                                     16
3. Catch the Wave
                               follow the money




from recession to restart
The Pope’s Grandchildren




from recession to restart    18
Big Night In




from recession to restart   19
Family Time




from recession to restart   20
Don’t Forget the Grandparents




            www.businessofageing.com


from recession to restart              21
A Very Direct Response




  Addressed Direct Mail
      1.5 per week          Interest




     Transactional Mail
       1.2 per week




                                       Likeability
        Door Drops
       6.7 per week
from recession to restart                            22
DM Works




from recession to restart    23
                            23
Life Online




from recession to restart   24
from recession to restart   25
A Path to Recovery
                            restoring trust




from recession to restart
Who do you trust?




from recession to restart   27
The Big Switch




from recession to restart   28
New Realities, New Opportunities


     Pre-Recession               Post-Recession
     Whatever it costs           What does it cost?
     Leverage borrowings         Deleverage debts
     Meet in the hall            Meet at the dinner table
     Technology as distraction   Technology as connection
     Text me                     Write me
     Trust your boss             Trust your mum!



from recession to restart                                   29
‘Irishness’: about restoring trust
                            and forging deeper, emotional
                            connections with the Irish people.
                            It’s back to 2002/2003: manage
                            your costs and your business
                            accordingly.
                            Focus on loyalty: you can’t afford
                            to take it for granted any more.
                            Stay in touch: use the direct
                            approach when you have
                            customer permission to do so.
                            And remember: all recessions end
                            in recovery – and so will this one.




from recession to restart
Amárach Research
                                                    11 Kingswood Business Centre
                                                        Citywest Business Campus
                                                                         Dublin 24
                                   T. (01) 410 5200 E: gerard.oneill@amarach.com
from recession to restart www.amarach.com B: www.amarachresearch.blogspot.com
                       W:                                                        31

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Amárach Research An Post Roadshow Presentation July 2010

  • 1. From Recession to Restart gearing up for the next wave of growth Gerard O’Neill Amárach Research July 2010 © Amárach Research, 2010 from recession to restart 1
  • 2. 1. Ireland’s Recovery are we there yet? 2. Irish Consumers it’s in the mind 3. Catch the Wave follow the money from recession to restart
  • 3. 1. Ireland’s Recovery are we there yet? from recession to restart
  • 4. Ireland at a Turning Point ? from recession to restart 4
  • 5. A Soft Takeoff Consumer spending recovering through 2011 Unemployment will peak this summer Deflation will slowly turn to inflation by 2011 Government spending contracting through 2011 from recession to restart 5
  • 6. Business Confident June 2010 from recession to restart 6
  • 7. Back Where We Started from recession to restart 7
  • 8. Think Global 3%+ 2%+ 2%+ 9%+ from recession to restart 8
  • 9. The fundamental drivers of growth are stronger than they have been at any point in human history. These include the increasing number of highly educated and capable people in the world, the breathtaking speed of technological breakthroughs, globalization, the inclusion of ‘the next billion’ into the world economy, and relative political stability. Hans-Paul Buerkner Boston Consulting Group from recession to restart 9
  • 10. 2. Irish Consumers it’s in the mind from recession to restart
  • 11. DABDA did it from recession to restart 11
  • 12. from recession to restart
  • 13. ... confidence drives consumption from recession to restart 13
  • 14. Some Hope from recession to restart 14
  • 15. Car Sales Catching Up 50,000 120% 45,000 100% 40,000 80% 35,000 60% 40% 30,000 20% 25,000 0% 20,000 -20% 15,000 -40% 10,000 -60% 5,000 -80% 0 -100% 2006M11 2007M11 2008M11 2009M11 2006M01 2006M03 2006M05 2006M07 2006M09 2007M01 2007M03 2007M05 2007M07 2007M09 2008M01 2008M03 2008M05 2008M07 2008M09 2009M01 2009M03 2009M05 2009M07 2009M09 2010M01 2010M03 2010M05 No. Of New Passenger Vehicles Registered Year-on-Year % Growth from recession to restart 15
  • 16. Price, Price, Price Choice of Supermarket: Choice of Supermarket: No. 1: Convenience (61%) No. 1: Price (62%) No. 2: Price (31%) No. 2: Convenience (43%) No. 3: Quality (21%) No. 3: Quality (10%) Take advantage of special offers and coupons: 2007: 30% 2010: 53% from recession to restart 16
  • 17. 3. Catch the Wave follow the money from recession to restart
  • 18. The Pope’s Grandchildren from recession to restart 18
  • 19. Big Night In from recession to restart 19
  • 20. Family Time from recession to restart 20
  • 21. Don’t Forget the Grandparents www.businessofageing.com from recession to restart 21
  • 22. A Very Direct Response Addressed Direct Mail 1.5 per week Interest Transactional Mail 1.2 per week Likeability Door Drops 6.7 per week from recession to restart 22
  • 23. DM Works from recession to restart 23 23
  • 24. Life Online from recession to restart 24
  • 25. from recession to restart 25
  • 26. A Path to Recovery restoring trust from recession to restart
  • 27. Who do you trust? from recession to restart 27
  • 28. The Big Switch from recession to restart 28
  • 29. New Realities, New Opportunities Pre-Recession Post-Recession Whatever it costs What does it cost? Leverage borrowings Deleverage debts Meet in the hall Meet at the dinner table Technology as distraction Technology as connection Text me Write me Trust your boss Trust your mum! from recession to restart 29
  • 30. ‘Irishness’: about restoring trust and forging deeper, emotional connections with the Irish people. It’s back to 2002/2003: manage your costs and your business accordingly. Focus on loyalty: you can’t afford to take it for granted any more. Stay in touch: use the direct approach when you have customer permission to do so. And remember: all recessions end in recovery – and so will this one. from recession to restart
  • 31. Amárach Research 11 Kingswood Business Centre Citywest Business Campus Dublin 24 T. (01) 410 5200 E: gerard.oneill@amarach.com from recession to restart www.amarach.com B: www.amarachresearch.blogspot.com W: 31