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Halfmoon Yoga 
B•B•Q 
Build Your Marketing Toolkit 
A framework for small businesses 
and organizations. 
© 2014
Frithjof Petscheleit 
Accredited Local Expert, Constant Contact 
2 
frith@bluebirdbc.com 
facebook.com/BusinessBlueBird 
@BlueBirdBC
Grow with Constant Contact 
Get results fast, with affordable, easy-to-use 
engagement marketing tools and free coaching. 
Offers 
& Promotions 
Events 
& Registrations 
3 
Newsletters 
& Announcements 
Feedback 
& Surveys
Marketing has changed 
Goals and objectives 
4 Pillars of Marketing Success 
Get found (discoverability) 
Nurture relationships, grow your lists, 
increase loyalty 
Use campaigns that drive action 
Analytics and decision-making 
Next steps 
4 
Agenda
Marketing | Goals & objectives | 4 pillars | Next steps
Marketing 
You have an advantage 
You can be your authentic self
7 
marketing 
Marketing 
At its core, marketing is about 
eliciting a physical and measureable 
response
17 
Marketing 
Engagement is the new word of mouth
19 
Marketing 
Small business 
marketing 
isn’t 
Color schemes 
Catchy slogans 
Super Bowl ads 
“Pretty” emails
20 
Marketing 
Small business 
marketing 
is 
Getting 
measureable 
results 
Delivering on 
your promise 
Nurturing 
relationships
Marketing | Goals & objectives | 4 pillars | Next steps
Goals & objectives 
22 
Marketing goals 
Reach new customers, donors 
Drive repeat business, support 
Nurture leads and relationships 
members, advocates, 
volunteers 
Engage 
Increase donations, revenue
Goals & objectives 
Get more specific with objectives 
23 
Drive donations this month 
Deliver content to tradeshow leads 
Fill seats on a Sunday
Goals & objectives 
Get more specific with objectives 
24 
Fill seats on a Sunday
Goals & objectives 
29 
Is it a good objective? 
Three questions to ask 
1 2 
Will achieving this 
objective help my 
business grow? 
Is this objective 
attainable? 
3 
How will I 
measure it, or 
my progress 
towards it?
Marketing | Goals & objectives | 4 pillars | Next steps
32 
4 Pillars 
Getting found & 
discoverability 
Engage & 
nurture 
relationships 
Campaigns that 
drive action 
Analytics & 
making 
decisions
33 
4 Pillars 
Getting found & 
discoverability 
Engage & 
nurture 
relationships 
Campaigns that 
drive action 
Analytics & 
making 
decisions 
Mobile 
Search & SEO 
Social 
Listings
34 
4 Pillars 
Getting found & 
discoverability 
Engage & 
nurture 
relationships 
Campaigns that 
drive action 
Analytics & 
making 
decisions 
Engagement 
marketing 
List growth & 
management 
Loyalty 
Permission 
CASL 
compliance 
THANK 
YOU 
Bonus 
Of fer ! 
Mobile 
Search  SEO 
Social 
Listings
Engagement 
marketing 
List growth  
management 
Loyalty 
Permission 
CASL 
compliance 
THANK 
YOU 
Bonus 
Of fer ! 
35 
4 Pillars 
Newsletters  
Announcements 
Feedback  
Surveys 
Offers  
Promotions 
Events  
Registration 
Getting found  
discoverability 
Engage  
nurture 
relationships 
Campaigns that 
drive action 
Analytics  
making 
decisions 
Mobile 
Search  SEO 
Social 
Listings
Results  
reporting 
Analytics – 
“so what?” 
Adjustment 
and iteration 
Hypothesis 
testing 
Newsletters  
Announcements 
Feedback  
Surveys 
Offers  
Promotions 
Events  
Registration 
Engagement 
marketing 
List growth  
management 
Loyalty 
Permission 
CASL 
compliance 
THANK 
YOU 
Bonus 
Of fer ! 
36 
4 Pillars 
Getting Found  
Discoverability 
Engage  
Nurture 
Relationships 
Campaigns That 
Drive Action 
Analytics  
Making 
Decisions 
? 
Mobile 
Search  SEO 
Social 
Listings
37 
4 Pillars 
Getting Found  
Discoverability 
Engage  
Nurture 
Relationships 
Campaigns That 
Drive Action 
Analytics  
Making 
Decisions 
Newsletters  
Announcements 
Feedback  
Surveys 
Offers  
Promotions 
Events  
Registration 
Engagement 
marketing 
List growth  
management 
Loyalty 
Permission 
CASL 
compliance 
THANK 
YOU 
Bonus 
Of fer ! 
Results  
reporting 
Analytics – 
“so what?” 
Adjustment 
and iteration 
Hypothesis 
testing ? 
Mobile 
Search  SEO 
Social 
Listings
Marketing | Goals  objectives | 4 pillars | Next steps
39 
Next steps 
This is important
40 
Next steps 
You can do this!
41 
Next steps 
Start where you are 
And where your customers and 
relationships are. 
SAVE!
QA 
Strategies for a digital world 
Frithjof Petscheleit 
BlueBird Business Consulting 
YOUR 
PHOTO 
HERE 
YOUR 
LOGO HERE
44
SPECIAL OFFER 
Sign up for your Constant Contact Account Today 
• Free Campaign Design($199 value) 
• Free Initial Account Set-Up( $120) 
• 30 Minute Consultation 
• List upload 
• List segmentation 
• Free Webinar or Quickstart workshop 
• Free month on Constant Contact Account up to 500 names 
For Existing Customers 
• 30 Minute Review of your last campaign($65) 
• Review content 
• Review subject 
• Review results metrics 
• Discuss possible improvements 
• Free Webinar or Quickstart workshop 
Frithjof Petscheleit 
BlueBird Business Consulting 
YOUR 
PHOTO 
HERE 
YOUR 
LOGO HERE

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The Contstant Contact Toolkit - 20minute.academy

  • 1. Halfmoon Yoga B•B•Q Build Your Marketing Toolkit A framework for small businesses and organizations. © 2014
  • 2. Frithjof Petscheleit Accredited Local Expert, Constant Contact 2 frith@bluebirdbc.com facebook.com/BusinessBlueBird @BlueBirdBC
  • 3. Grow with Constant Contact Get results fast, with affordable, easy-to-use engagement marketing tools and free coaching. Offers & Promotions Events & Registrations 3 Newsletters & Announcements Feedback & Surveys
  • 4. Marketing has changed Goals and objectives 4 Pillars of Marketing Success Get found (discoverability) Nurture relationships, grow your lists, increase loyalty Use campaigns that drive action Analytics and decision-making Next steps 4 Agenda
  • 5. Marketing | Goals & objectives | 4 pillars | Next steps
  • 6. Marketing You have an advantage You can be your authentic self
  • 7. 7 marketing Marketing At its core, marketing is about eliciting a physical and measureable response
  • 8. 17 Marketing Engagement is the new word of mouth
  • 9. 19 Marketing Small business marketing isn’t Color schemes Catchy slogans Super Bowl ads “Pretty” emails
  • 10. 20 Marketing Small business marketing is Getting measureable results Delivering on your promise Nurturing relationships
  • 11. Marketing | Goals & objectives | 4 pillars | Next steps
  • 12. Goals & objectives 22 Marketing goals Reach new customers, donors Drive repeat business, support Nurture leads and relationships members, advocates, volunteers Engage Increase donations, revenue
  • 13. Goals & objectives Get more specific with objectives 23 Drive donations this month Deliver content to tradeshow leads Fill seats on a Sunday
  • 14. Goals & objectives Get more specific with objectives 24 Fill seats on a Sunday
  • 15. Goals & objectives 29 Is it a good objective? Three questions to ask 1 2 Will achieving this objective help my business grow? Is this objective attainable? 3 How will I measure it, or my progress towards it?
  • 16. Marketing | Goals & objectives | 4 pillars | Next steps
  • 17. 32 4 Pillars Getting found & discoverability Engage & nurture relationships Campaigns that drive action Analytics & making decisions
  • 18. 33 4 Pillars Getting found & discoverability Engage & nurture relationships Campaigns that drive action Analytics & making decisions Mobile Search & SEO Social Listings
  • 19. 34 4 Pillars Getting found & discoverability Engage & nurture relationships Campaigns that drive action Analytics & making decisions Engagement marketing List growth & management Loyalty Permission CASL compliance THANK YOU Bonus Of fer ! Mobile Search SEO Social Listings
  • 20. Engagement marketing List growth management Loyalty Permission CASL compliance THANK YOU Bonus Of fer ! 35 4 Pillars Newsletters Announcements Feedback Surveys Offers Promotions Events Registration Getting found discoverability Engage nurture relationships Campaigns that drive action Analytics making decisions Mobile Search SEO Social Listings
  • 21. Results reporting Analytics – “so what?” Adjustment and iteration Hypothesis testing Newsletters Announcements Feedback Surveys Offers Promotions Events Registration Engagement marketing List growth management Loyalty Permission CASL compliance THANK YOU Bonus Of fer ! 36 4 Pillars Getting Found Discoverability Engage Nurture Relationships Campaigns That Drive Action Analytics Making Decisions ? Mobile Search SEO Social Listings
  • 22. 37 4 Pillars Getting Found Discoverability Engage Nurture Relationships Campaigns That Drive Action Analytics Making Decisions Newsletters Announcements Feedback Surveys Offers Promotions Events Registration Engagement marketing List growth management Loyalty Permission CASL compliance THANK YOU Bonus Of fer ! Results reporting Analytics – “so what?” Adjustment and iteration Hypothesis testing ? Mobile Search SEO Social Listings
  • 23. Marketing | Goals objectives | 4 pillars | Next steps
  • 24. 39 Next steps This is important
  • 25. 40 Next steps You can do this!
  • 26. 41 Next steps Start where you are And where your customers and relationships are. SAVE!
  • 27. QA Strategies for a digital world Frithjof Petscheleit BlueBird Business Consulting YOUR PHOTO HERE YOUR LOGO HERE
  • 28. 44
  • 29. SPECIAL OFFER Sign up for your Constant Contact Account Today • Free Campaign Design($199 value) • Free Initial Account Set-Up( $120) • 30 Minute Consultation • List upload • List segmentation • Free Webinar or Quickstart workshop • Free month on Constant Contact Account up to 500 names For Existing Customers • 30 Minute Review of your last campaign($65) • Review content • Review subject • Review results metrics • Discuss possible improvements • Free Webinar or Quickstart workshop Frithjof Petscheleit BlueBird Business Consulting YOUR PHOTO HERE YOUR LOGO HERE