SlideShare a Scribd company logo
Halfmoon YogaHalfmoon Yoga
B•B•Q
Build Your Marketing Toolkit
Grow Your Business with Email & Social
© 2014
Stellar Media Marketing & Club Stellar
2
Kelly Mirabella
Kelly@stellar247.com
facebook.com/stellar247
@stellar247
#Stellar247
3
Grow with Constant Contact
One Toolkit. One Login.
All the marketing campaigns you need
Together in one place
.
Offers
& Promotions
Events
& Registrations
Feedback
& Surveys
Newsletters
& Announcements
4
Agenda
Marketing for Today
How Engagement Works
Campaigns That Drive Action
Things You Need To Know
Marketing for Today
Facebook LinkedIn InstagramTwitter Pinterest Youtube
WHERE ARE YOU TODAY?
7
!  marketing
Marketing
At its core, marketing is about
eliciting a physical and measureable
response
! Measurable Response
click or
download
come to
the store
or office
schedule
a session
donate call
9
Marketing
Flipping the Funnel
Find
Marketing then. Marketing now.
Convert
Keep
How Engagement Marketing Works
11
Marketing
Engagement is the new word of mouth
© Constant Contact 2012
12
Marketing
Engagement marketing
~10%
New
business
~90%
Current
customers
13
Marketing
Engagement marketing
new	
  
business	
  
~90%
Word of mouth
~10%
New prospects
New
business
14
Marketing
Engagement marketing
~9%
Word of mouth
~1%
New prospects
~90%
Current
customers
15
Marketing
Engagement marketing
is marketing for the other 99%
99%
16
Marketing
ENTICE to
stay in touch
ENGAGE
People
Engagement
drives SOCIAL
VISIBILITY
Provide a “Wow!”
EXPERIENCE
self
Campaigns That Drive Results
Pull response
19
Types of events
What are
campaigns?
Push content
Types of Campaigns
Newsletters &
Announcements
Special Offers
and Deals
Online Surveys
and Polls
Event Invites
& Updates
Newsletters & Announcements
Send by Email & Share on Social
Let Others Share Via Social Too
Place Logo at the Top + Name in Text
Key Action Items Above the Scroll
Add Your Own Social Links Too
Tease Articles with Read More Links
22
Goals & objectives
General goals
new customers, donorsReach
repeat business, supportDrive
leads and relationshipsNurture
members, advocates,
volunteers
Engage
donations, revenueIncrease
23
Goals & objectives
Get more specific with objectives
donations this monthDrive
content to tradeshow leadsDeliver
seats on a SundayFill
24
Goals & objectives
Is it a good objective?
Three questions to ask
Will achieving this
objective help my
business grow?
1 2
Is this objective
attainable?
3
How will I
measure it, or
my progress
towards it?
Things You Need To know
26
You can do this!
27
Start where you are
And where your customers
and
relationships are.
SAVE!
! First Steps
28
• Get your contact list together, even if it’s just five people.
• Send email campaign
monthly for engagement
• New to social, fill in all
fields, be consistent
• Add starter content with FAQs & Pictures
• Follow, Fan and Link to your best customers 1st
! Grow your list
29
Add “Join My List” to your website
Add a link to email signature
Ask. Just Ask.
Start somewhere.
Even if it’s just
friends and family.
Set up Text To Join
Get them on Facebook
Create a Paper Form
•  Set up “Welcome” & “Update” Emails
•  You can pre-schedule Email Campaigns
•  Create a Series using an Autoresponder
•  Use A Scheduling Tool for social engagement
! Automate What You Can
30
Make sure you listen and respond!
3 to 5 Times A Week, 20 mins at a time
Repurpose Everything
32
! You are not marketing.
If you’re not measuring,
33
JUST
ABOUT
LOOKING
GOOD
Marketing
Small business
marketing
isn’t
34
!  Marketing
Small business
marketing
is
Getting
measureable
results
Delivering on
your promise
Nurturing
relationships
36
37
Ongoing social media training and mentoring
ClubStellar.com
•  Weekly recorded trainings delivered right to your inbox
•  Access to a growing library of on demand video trainings and webinars
(already over 200 hours worth of trainings available)
•  Live group Q&A sessions / group mentoring calls so you can ask
questions and get answers.
•  Bonus resources that will take your online marketing to the next level and
make social media marketing even easier for you to tackle.
•  Exclusive rates for private online trainings and consulting sessions so you
can get the one on one time you want and need.
•  Access to a private Facebook Group where you can ask questions, join
the discussion, and stay up to date with the latest in social media news
and changes.
•  Exclusive rates to many of Kelly’s live trainings and workshops
Normally $49.95 p/m but only $29 per month with your special
Plus your first month is free!
Use promo code: ccWebSpecial29
ClubStellar.com

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