+
Inbound E-marketing:
The Content Marketing Plan
Mary Ann Davis| mdavis@carrollcc.edu
Carroll Community College | 2016
+
The Inbound/Content Marketing
Plan
 Getting Started with a Content Marketing Plan
 Executing Your Content Marketing Plan
 Achieving Long-term Success
+ Creating an Inbound/Content
Marketing Plan
+
Checklist: Content Marketing Plan
 Identify audience needs & interests
 Research competitor content marketing efforts
 Establish goals
 Determine the content type(s) & branded
destination
 Decide on free or paid assets
+
Audience Research: Methods
Search
Like a
Customer
Websites & BlogsSocial Media
Eavesdrop
+
Audience Research
Listen for
Wants &
Needs
Identify
Popular Sites
Ask the
Audience
+
Competitor Research
Review Published Content
Search Websites & Blogs
Social Media
+
Competitor Research
Eavesdrop on Conversations
Websites & Blogs
Incoming Links &
Blog Comments
Social Media
Friends
Followers
Connections &
Groups
+
Establish Goals
 Realistic
 Based on quality, not quantity
 Account for resources
+
Paid Assets
 Why am I offering content online?
 What do I want to get from my content?
 What do I want people to do with my content?
 Who do I want to read or view my content?
Questions to Answer:
+ Executing Your Inbound/Content
Marketing Plan
+
Methods
 Link building strategies
 Content coverage
 Images, video & sound
 Interlinking & cross-promoting
 Best practices
+
Link Building Strategies
Process of publishing shareworthy content & building
relationships with people online to boost website
organic links & traffic.
+
Content Coverage
Putting practices into place that allow your content &
conversations to gain maximum exposure & growth
from your efforts.
 Apply Creative Commons attribution license
 Add logo to infographics, white papers & e-books
 Attach contact forms sparingly – requiring contact
information to access content can reduce the number
of shares
+
Images, Video & Sound
Enhance your content; don’t clutter it.
+
Cross-promotions &
Inter & Intralinking
 Cross-promoting – increase awareness of
content & available channels
 Interlinking – linking social media content from
your core online destination site
(i.e. a YouTube video from a blog post or adding
a SlideShare app from your Facebook Page)
 Intralinking – linking a newer blog post from an
older blog post
+
Best Practices
 Follow the law - Copyrights & Fair Use, Libel,
Privacy, etc…
 Know your words live online for a long time –
consider your words & their long-term effect on
your brand; even if you delete your original post,
the quotation may still be visible in other users’
comments
 Practice content marketing etiquette
+
Checklist: Etiquette Don’ts
 Publish too much self-promotion
 Intentionally or accidentally spamming
 Send automated messages
 Forget about attributing sources
 Sound inauthentic & too corporate – sound
human
 Overlook acknowledging people – respond to
comments
+ Achieving Long-term Success
+
Key Success Factors
 Integrating content marketing efforts
 Analyzing results & fine-tuning the strategy
 Building the team
+
Integrating Content Marketing
Efforts
Cross Promote
Channels & Content
Find Content Marketing
Opportunities
Make it Shareable
(AddThis or ShareThis buttons)
+
Finding Content Marketing
Opportunities
 Search for opportunities
 Connect with sites & people – relationship building
 Register with …
 Help a Reporter Out – www.helpareporter.com
 ProfNet Connect - www.profnetconnect.com/ (connects
journalists, bloggers & writers with experts)
 Guest blogging
+
Analyzing Results &
Fine-tuning The Strategy
 Knowing what to track
 Using tools that to analyze metrics
 Conduct ongoing research
 Retooling your strategy
Monitor Conversations About Your Business
+
Knowing What to Track
 Identify hard & soft metrics
 Measure Return on Impressions, Opportunity,
Objectives & Engagement
+
Identify Hard & Soft Metrics
 Hard metrics (quantitative) – based on how many
people consume, share or discuss your content
 Soft metrics (qualitative) – based on online
perceptions and sentiments
+
Return on Impressions
 Impressions (hard metric)
 Perceptions (soft metric) – how people feel about
your business based on the content that’s shared
+
Return on Opportunity
Evaluates the opportunity that specific content
marketing efforts present versus the time &
monetary commitment they require.
+
Return on Objectives
The analysis of whether content marketing
efforts are moving the business in the right
direction to meet its long-term objectives.
+
Return on Engagement
Identifying how people engage with you & your
content.
+
Tools
Social Media
Built-in Analytics
Social Media
Third-party Analytics
Google
Analytics
+
Conduct Ongoing Research
Email & Online
Surveys
Listening &
Joining
Conversations
Online Polls
+
Retooling Your Strategy
 Keep pace with digital marketing changes
 Improve performance of under-performing efforts
 Check original goals still apply
 Take advantage of new content efforts
+
Building the Team
 Identify resources
 Establish expectations & requirements
 Find help with creating, sharing & promoting content
– know the skills you need (e.g. strong copywriting)
& recruit that from inside or outside of the
organization
 Monitor performance – make sure that content &
conversations align with your strategy
+
Identify Resource Needs
 Content creators
 Writers
 Graphic designers
 Audio & video technicians
 Sharers – resources that search for opportunities to
promote content
 Conversers – resources assigned to participate in
your & others’ content conversations
Internal Staff & External Freelancers
+
Establish Expectations &
Requirements
 Provide specific content requirements – including
word count, images, tagging & other pertinent details
 Give examples of style expectations – review
previous posts
 Communicate writing guidelines – the do’s & don’ts
for representing the business
Mary Ann Davis
Digital Marketer & Strategist
Specializing in developing strategic marketing plans using
an effective mix of multi-channel approaches that grow
business development.
about.me/mary_ann_davis
mary_ann_davis@outlook.com

The Content Marketing Plan

  • 1.
    + Inbound E-marketing: The ContentMarketing Plan Mary Ann Davis| mdavis@carrollcc.edu Carroll Community College | 2016
  • 2.
    + The Inbound/Content Marketing Plan Getting Started with a Content Marketing Plan  Executing Your Content Marketing Plan  Achieving Long-term Success
  • 3.
    + Creating anInbound/Content Marketing Plan
  • 4.
    + Checklist: Content MarketingPlan  Identify audience needs & interests  Research competitor content marketing efforts  Establish goals  Determine the content type(s) & branded destination  Decide on free or paid assets
  • 5.
    + Audience Research: Methods Search Likea Customer Websites & BlogsSocial Media Eavesdrop
  • 6.
    + Audience Research Listen for Wants& Needs Identify Popular Sites Ask the Audience
  • 7.
    + Competitor Research Review PublishedContent Search Websites & Blogs Social Media
  • 8.
    + Competitor Research Eavesdrop onConversations Websites & Blogs Incoming Links & Blog Comments Social Media Friends Followers Connections & Groups
  • 9.
    + Establish Goals  Realistic Based on quality, not quantity  Account for resources
  • 10.
    + Paid Assets  Whyam I offering content online?  What do I want to get from my content?  What do I want people to do with my content?  Who do I want to read or view my content? Questions to Answer:
  • 11.
    + Executing YourInbound/Content Marketing Plan
  • 12.
    + Methods  Link buildingstrategies  Content coverage  Images, video & sound  Interlinking & cross-promoting  Best practices
  • 13.
    + Link Building Strategies Processof publishing shareworthy content & building relationships with people online to boost website organic links & traffic.
  • 14.
    + Content Coverage Putting practicesinto place that allow your content & conversations to gain maximum exposure & growth from your efforts.  Apply Creative Commons attribution license  Add logo to infographics, white papers & e-books  Attach contact forms sparingly – requiring contact information to access content can reduce the number of shares
  • 15.
    + Images, Video &Sound Enhance your content; don’t clutter it.
  • 16.
    + Cross-promotions & Inter &Intralinking  Cross-promoting – increase awareness of content & available channels  Interlinking – linking social media content from your core online destination site (i.e. a YouTube video from a blog post or adding a SlideShare app from your Facebook Page)  Intralinking – linking a newer blog post from an older blog post
  • 17.
    + Best Practices  Followthe law - Copyrights & Fair Use, Libel, Privacy, etc…  Know your words live online for a long time – consider your words & their long-term effect on your brand; even if you delete your original post, the quotation may still be visible in other users’ comments  Practice content marketing etiquette
  • 18.
    + Checklist: Etiquette Don’ts Publish too much self-promotion  Intentionally or accidentally spamming  Send automated messages  Forget about attributing sources  Sound inauthentic & too corporate – sound human  Overlook acknowledging people – respond to comments
  • 19.
  • 20.
    + Key Success Factors Integrating content marketing efforts  Analyzing results & fine-tuning the strategy  Building the team
  • 21.
    + Integrating Content Marketing Efforts CrossPromote Channels & Content Find Content Marketing Opportunities Make it Shareable (AddThis or ShareThis buttons)
  • 22.
    + Finding Content Marketing Opportunities Search for opportunities  Connect with sites & people – relationship building  Register with …  Help a Reporter Out – www.helpareporter.com  ProfNet Connect - www.profnetconnect.com/ (connects journalists, bloggers & writers with experts)  Guest blogging
  • 23.
    + Analyzing Results & Fine-tuningThe Strategy  Knowing what to track  Using tools that to analyze metrics  Conduct ongoing research  Retooling your strategy Monitor Conversations About Your Business
  • 24.
    + Knowing What toTrack  Identify hard & soft metrics  Measure Return on Impressions, Opportunity, Objectives & Engagement
  • 25.
    + Identify Hard &Soft Metrics  Hard metrics (quantitative) – based on how many people consume, share or discuss your content  Soft metrics (qualitative) – based on online perceptions and sentiments
  • 26.
    + Return on Impressions Impressions (hard metric)  Perceptions (soft metric) – how people feel about your business based on the content that’s shared
  • 27.
    + Return on Opportunity Evaluatesthe opportunity that specific content marketing efforts present versus the time & monetary commitment they require.
  • 28.
    + Return on Objectives Theanalysis of whether content marketing efforts are moving the business in the right direction to meet its long-term objectives.
  • 29.
    + Return on Engagement Identifyinghow people engage with you & your content.
  • 30.
    + Tools Social Media Built-in Analytics SocialMedia Third-party Analytics Google Analytics
  • 31.
    + Conduct Ongoing Research Email& Online Surveys Listening & Joining Conversations Online Polls
  • 32.
    + Retooling Your Strategy Keep pace with digital marketing changes  Improve performance of under-performing efforts  Check original goals still apply  Take advantage of new content efforts
  • 33.
    + Building the Team Identify resources  Establish expectations & requirements  Find help with creating, sharing & promoting content – know the skills you need (e.g. strong copywriting) & recruit that from inside or outside of the organization  Monitor performance – make sure that content & conversations align with your strategy
  • 34.
    + Identify Resource Needs Content creators  Writers  Graphic designers  Audio & video technicians  Sharers – resources that search for opportunities to promote content  Conversers – resources assigned to participate in your & others’ content conversations Internal Staff & External Freelancers
  • 35.
    + Establish Expectations & Requirements Provide specific content requirements – including word count, images, tagging & other pertinent details  Give examples of style expectations – review previous posts  Communicate writing guidelines – the do’s & don’ts for representing the business
  • 36.
    Mary Ann Davis DigitalMarketer & Strategist Specializing in developing strategic marketing plans using an effective mix of multi-channel approaches that grow business development. about.me/mary_ann_davis mary_ann_davis@outlook.com