SlideShare a Scribd company logo
7 Steps to Creating
   Engaging Content

New Tools and Tactics to Create Content
        That Drives Business
The Presenters
 Pelin Thorogood is a new media marketer and
entrepreneur, and was recently named one of the
“20 Women to Watch” in sales lead                       @PelinT
management. Pelin also serves as a Executive-in-
Residence at Cornell's Johnson Graduate School of
Management.
www.schulmanthorogood.com


Andraž Tori is Co-Founder and CTO at
Zemanta. Zemanta, a blogger's assistant that helps
over 80,000 bloggers was responsible for enhancing      @andraz
over 1.3 million blog posts in 2011. Andraž is active
in the semantic web technology community and has
recently spoken at SemTech 2011 and Web Fest
.ME 2011 conferences and is slated to speak at
BlogWorld 2012 in New York. www.zemanta.com
Relevance!
Relevance is Key
Relevant content is key to findability
    SEO: Relevant content / structure & links to
    relevant external articles, blog posts photos and
    other images

Relevant content is key to customer
engagement, stickiness and community
building
Relevance  Engagement  Conversion
Creativity without Conversion = ZERO
                    #contentmarketing
7 Steps to Creating
      Engaging Content
1.   Understand Business Goals
2.   Create a Content Strategy
3.   Unleash Your Inner Data Analyst
4.   Know the Right Tools
5.   Create Relevant Content
6.   Get it Read
7.   Measure & Optimize
                   #contentmarketing
1. Understand Goals
What is your
company trying to
accomplish?
Who is your target
audience?
Are you in
alignment with
marketing?

                 #contentmarketing
2. Content Strategy

What is your content
strategy based on your
objectives?
What types of content do
you need to support each
objective?
How will you measure
success?




                         #contentmarketing
‘Lifecycle’ Content
     Reach/Acquisition            Conversion                       Retention

Blogging                  White papers                  Email newsletters

Online press releases     Explanatory videos            Social media content

Infographics              Customer video testimonials   Customer support content

Surveys and trend data    Case studies                  Product tours

Viral video               Data sheets                   Webinars

Social media content      Product reviews               Blog

Podcasts                  Webinars                      Contests

Blog and forum comments   Advertising and search copy

Contests




                                  #contentmarketing
3. Inner Data Analyst
Familiarize yourself
with web and social
measurement
Understand how
content drives results
based on your
objectives
Know how to establish
benchmarks
Use data to optimize
and create better
content

                       #contentmarketing
4. Know The RightTools
measurement   distribution            production




                  #contentmarketing
Content Creation Best
     Practices

Adding links to external content
provides context for your readers
Linking to own content (within reason)
helps with SEO performance
Linking to previous posts builds a
larger story
               #contentmarketing
Content Creation Best
     Practices

SEO best practices define “keyword
focus” as one of the most important
things in online writing.
The “right” keywords are very much
dependent on your content strategy
Engaging content not only requires
the use of the right words but also
the right structure.
             #contentmarketing
Content Creation Best
     Practices
Visual Appeal
 Images draw attention to the post
 Images help demonstrate your points
     Respect copyright laws
     Take advantage of image
     recommendation tools that provide license
     information

                #contentmarketing
Content Creation Best
          Practices




•    Skyword study found an average increase of 94% for articles that
     included an image or infographic.
http://skyword.com/blog/96-skyword-study-add-images-to-improve-content-performance.html




                                        #contentmarketing
5. Create Relevant Content
  Use data to understand what
  your audience is interested in
  and what types of content work
  best
  Marcus Sheriden: “Your
  customers’ first 50 questions
  should be your first 50 blog
  posts.”
  Be creative
  Link to relevant external
  sources, including articles,
  blogs photos
  Tell a story
  Call to action
                           #contentmarketing
6. Get it Read
Leverage your
Community: Social
channels, customer
advocates,
influencers, paid
advertising, etc.
Work w/marketing
and public relations
Leverage
employees
Measure!
Community

Find other writers or bloggers in your
niche
Engage them on their content
Encourage them to respond to your posts
Ask for guest blog posts and reciprocate
7. Measure & Adjust
Measure impact of
content based on
objective – leads,
sales, etc.
Measure most
effective type of
content
Use measurement to
drive content decisions
Remember: creativity
w/out conversions =
zero
Don’t Forget The
     Basics!
Segment your audience
 By role, by age, by gender, by
 education, by intent, by behavior…
Test! Test! Test!
 Across mediums, properties,
 audience segments…
Think Life Time Value (LTV)
               #contentmarketing
Results: eBeanstalk.com
Seven-week results,
  averaged across the four
  optimized pages:
  Reach: Increase in
  search engine traffic
  (29%)
  Reach: Increase in paid
  search impressions
  (45%)
  Engagement: Increase in
  time on page (153%)
  Conversion: Increase in
  conversion to sale (17%)
                          #contentmarketing
Results:
          Convice & Convert
Four weeks of results for the 12
   pages (5 rewritten, 7 new) on
   Convince & Convert:
   Reach: Traffic from search engines
   increased an average of 33%
   across the five posts that were
   rewritten (optimized)
   Reach: Four of the five rewritten
   posts achieved top 10 Google
   rankings for target keywords
   Reach: Six of the seven newly
   written (optimized) posts achieved
   top 10 Google rankings for target
   keywords within 48 hours of
   publication
Results:

•    Used Zemanta WordPress Plugin for image
     recommendations, Amazon Associate affiliate
     linking and connecting to other blogs in their niche.
•    Would periodically link to LifeHacker articles.
http://bloggingyourpassion.com/how-using-the-zemanta-wordpress-plugin-can-increase-your-blog-
       traffic/




                                        #contentmarketing
Results:


•   Strategy paid off as one of the Lifehacker bloggers took notice and
    linked back to one of Blogging Your Passion posts

•   Link resulted in nearly 5,000 visits.

•   6 other bloggers wrote about the same topic and linked back to the
    original post.


                                 #contentmarketing
Thank You!
Pelin Thorogood, Schulman+Thorogood Group
 @PelinT
 pelin@schulmanthorogood.com
 www.schulmanthorogood.com

Andraz Tori, Zemanta
 @andraz | @zemanta
 andraz@zemanta.com
 zemanta.com

                      #contentmarketing
7 Steps to Creating Engaging Content

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7 Steps to Creating Engaging Content

  • 1. 7 Steps to Creating Engaging Content New Tools and Tactics to Create Content That Drives Business
  • 2. The Presenters Pelin Thorogood is a new media marketer and entrepreneur, and was recently named one of the “20 Women to Watch” in sales lead @PelinT management. Pelin also serves as a Executive-in- Residence at Cornell's Johnson Graduate School of Management. www.schulmanthorogood.com Andraž Tori is Co-Founder and CTO at Zemanta. Zemanta, a blogger's assistant that helps over 80,000 bloggers was responsible for enhancing @andraz over 1.3 million blog posts in 2011. Andraž is active in the semantic web technology community and has recently spoken at SemTech 2011 and Web Fest .ME 2011 conferences and is slated to speak at BlogWorld 2012 in New York. www.zemanta.com
  • 4. Relevance is Key Relevant content is key to findability SEO: Relevant content / structure & links to relevant external articles, blog posts photos and other images Relevant content is key to customer engagement, stickiness and community building Relevance  Engagement  Conversion Creativity without Conversion = ZERO #contentmarketing
  • 5. 7 Steps to Creating Engaging Content 1. Understand Business Goals 2. Create a Content Strategy 3. Unleash Your Inner Data Analyst 4. Know the Right Tools 5. Create Relevant Content 6. Get it Read 7. Measure & Optimize #contentmarketing
  • 6. 1. Understand Goals What is your company trying to accomplish? Who is your target audience? Are you in alignment with marketing? #contentmarketing
  • 7. 2. Content Strategy What is your content strategy based on your objectives? What types of content do you need to support each objective? How will you measure success? #contentmarketing
  • 8. ‘Lifecycle’ Content Reach/Acquisition Conversion Retention Blogging White papers Email newsletters Online press releases Explanatory videos Social media content Infographics Customer video testimonials Customer support content Surveys and trend data Case studies Product tours Viral video Data sheets Webinars Social media content Product reviews Blog Podcasts Webinars Contests Blog and forum comments Advertising and search copy Contests #contentmarketing
  • 9. 3. Inner Data Analyst Familiarize yourself with web and social measurement Understand how content drives results based on your objectives Know how to establish benchmarks Use data to optimize and create better content #contentmarketing
  • 10. 4. Know The RightTools measurement distribution production #contentmarketing
  • 11. Content Creation Best Practices Adding links to external content provides context for your readers Linking to own content (within reason) helps with SEO performance Linking to previous posts builds a larger story #contentmarketing
  • 12. Content Creation Best Practices SEO best practices define “keyword focus” as one of the most important things in online writing. The “right” keywords are very much dependent on your content strategy Engaging content not only requires the use of the right words but also the right structure. #contentmarketing
  • 13. Content Creation Best Practices Visual Appeal Images draw attention to the post Images help demonstrate your points Respect copyright laws Take advantage of image recommendation tools that provide license information #contentmarketing
  • 14. Content Creation Best Practices • Skyword study found an average increase of 94% for articles that included an image or infographic. http://skyword.com/blog/96-skyword-study-add-images-to-improve-content-performance.html #contentmarketing
  • 15. 5. Create Relevant Content Use data to understand what your audience is interested in and what types of content work best Marcus Sheriden: “Your customers’ first 50 questions should be your first 50 blog posts.” Be creative Link to relevant external sources, including articles, blogs photos Tell a story Call to action #contentmarketing
  • 16. 6. Get it Read Leverage your Community: Social channels, customer advocates, influencers, paid advertising, etc. Work w/marketing and public relations Leverage employees Measure!
  • 17. Community Find other writers or bloggers in your niche Engage them on their content Encourage them to respond to your posts Ask for guest blog posts and reciprocate
  • 18. 7. Measure & Adjust Measure impact of content based on objective – leads, sales, etc. Measure most effective type of content Use measurement to drive content decisions Remember: creativity w/out conversions = zero
  • 19. Don’t Forget The Basics! Segment your audience By role, by age, by gender, by education, by intent, by behavior… Test! Test! Test! Across mediums, properties, audience segments… Think Life Time Value (LTV) #contentmarketing
  • 20. Results: eBeanstalk.com Seven-week results, averaged across the four optimized pages: Reach: Increase in search engine traffic (29%) Reach: Increase in paid search impressions (45%) Engagement: Increase in time on page (153%) Conversion: Increase in conversion to sale (17%) #contentmarketing
  • 21. Results: Convice & Convert Four weeks of results for the 12 pages (5 rewritten, 7 new) on Convince & Convert: Reach: Traffic from search engines increased an average of 33% across the five posts that were rewritten (optimized) Reach: Four of the five rewritten posts achieved top 10 Google rankings for target keywords Reach: Six of the seven newly written (optimized) posts achieved top 10 Google rankings for target keywords within 48 hours of publication
  • 22. Results: • Used Zemanta WordPress Plugin for image recommendations, Amazon Associate affiliate linking and connecting to other blogs in their niche. • Would periodically link to LifeHacker articles. http://bloggingyourpassion.com/how-using-the-zemanta-wordpress-plugin-can-increase-your-blog- traffic/ #contentmarketing
  • 23. Results: • Strategy paid off as one of the Lifehacker bloggers took notice and linked back to one of Blogging Your Passion posts • Link resulted in nearly 5,000 visits. • 6 other bloggers wrote about the same topic and linked back to the original post. #contentmarketing
  • 24. Thank You! Pelin Thorogood, Schulman+Thorogood Group @PelinT pelin@schulmanthorogood.com www.schulmanthorogood.com Andraz Tori, Zemanta @andraz | @zemanta andraz@zemanta.com zemanta.com #contentmarketing

Editor's Notes

  1. Hubspot
  2. Great quote from Joe Pulizzi, content marketing evangelist, on the importance of content marketing. Brands have no choice but to be interesting, and content is one way of expressing that. Another quote I like is from David Meerman Scott, who wrote New Rules of Marketing and PR: “Prior to the web, organizations had only two significant choices to attract attention: buy expensive advertising or get third-party ink from the media. But the web has changed the rules.”
  3. Every strategy
  4. What can you ‘re-imagine’?Create an editorial calendar to keep you on track
  5. Measurement can be used to help in the following areas:Planning: Which content drove past results – traffic, conversions, ‘shares’Reporting: Is the content meeting your objectives? Which type of content is best?Optimizing: How can we move the needle above benchmark?