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@jatgilbert | #GrowWithHubSpot | @HubSpot
by
Kathryn Phyo
THE CHANGING FACE OF
BUSINESS GROWTH
#GROWwithHubSpot |
@HubSpot
THE
CHANGING FACE OF
BUSINESS GROWTH
56,000+
CUSTOMERS
SALESCRM MARKETING SERVICES
This is a new era of business.
Technology has changed
More importantly, so have consumers!
TODAY
We expect personalization everywhere.
We expect convenience everywhere.
We expect friction nowhere.
We need to RETHINK
how we market, sell and serve our customers.
@jatgilbert | #GrowWithHubSpot | @HubSpot
Be findable Be where I am
Good Better
@jatgilbert | #GrowWithHubSpot | @HubSpot
Helpful Easy
Good Better
@jatgilbert | #GrowWithHubSpot | @HubSpot
Ask
What do you need?
Know
Here’s what you need.
Good Better
This is a new era of business.
And customers expect better.
There’s a better way to market.
THEN
• Advertisers had all the control.
• Consumers were bombarded
with ads & pamphlets trying
to sell them many products.
• This is the main way they
learned about products and
made buying decisions.
NOW
• The buyer is in control
and has much more power.
• They have all the tools at
their disposal to do their
own research.
• They’re able to make
their own decision on your
product / service without you.
The old marketing playbook is broken
VS
OUTBOUND INBOUND
Earn my attention,
don’t steal it.
Provide value to extract value
Attracting Attention
Requires you to provide
something people love.
It all starts with Content
People love content.
Content can entertain &
educate.
Content can inspire & inform.
Blog posts &
Web Content
Photos &
Infographics
Videos &
Podcasts
Presentation
s & eBooks
Software &
Tools
Free Tools & Microsites
website.grader.com
Inbound is a method of
attracting, engaging, and
delighting people to grow a
business that provides
value and builds trust.
#GROWwithHubSpot |
@HubSpot
The Holy
Grail
What was once
#GROWwithHubSpot |
@HubSpot
Ye Olde
Funnel
Is now…
#GROWwithHubSpot |
@HubSpot
“Yes, hello. We’re still on hold”
#GROWwithHubSpot |
@HubSpot
“Yes, hello. We’re still on hold”
#GROWwithHubSpot |
@HubSpot
“Yes, hello. We’re still on hold”
Farewell funnel…
#GROWwithHubSpot |
@HubSpot
Hello Flywheel!
#GROWwithHubSpot |
@HubSpot
Inbound keeps your
flywheel spinning
Map out your flywheel
Visit-to-lead ___%
Lead-to-customer ___%
Referral rate (NPS)
___%
Find your weak spots
Visit-to-lead ___%
Lead-to-customer ___%
Referral rate (NPS)
___%
Find your weak spots
Improving Online to Offline
#GROWwithHubSpot |
@HubSpot
KEY TAKEAWAYS
3
The flywheel
is the new
way to grow
4
Leverage
marketing
automation
1
Time to go
Inbound
2
The funnel is
dead
#GROWwithHubSpot |
@HubSpot
Stop thinking about your business as a funnel, and
start thinking about it as a flywheel and you will
make different decisions.
Ebooks & Resources
hubspot.com/resources
#GROWwithHubSpot |
@HubSpot
Thank You

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