The Change Process
The Change Process for
Schools, Organizations,
and Individuals
CHANGE
Developed from the Contents of
Reginald Leon Green’s
Practicing the Art of Leadership: A Problem-
based Approach to Implementing
the ISLLC Standards
(Interstate School Leaders Licensure Consortium)
Chapter 7
The Concept of Change
Change is a process, not an event. It can
be planned or unplanned and can be
influenced by forces inside and outside
of the schoolhouse.
Factors Affecting the
Change Process
 Capacity for change
 Forces that positively influence change
 Forces that negatively influence change
 Theories that inform change
Steps in the Change
Process
 Establishing the vision
 Determining the state of existing programs
 Identifying a process that can be
used to achieve the vision
Classifying the Change
 Magnitude of the change
 Degree of difficulty in making the change
Classifying the Change
 First-order or continuous change
 Second-order or discontinuous change
First-order or Continuous Change
 Change occurs without a disruption to the
system. The system remains stable, and the
equilibrium is maintained.
Second-order or Discontinuous Change
 The equilibrium of the system is disrupted as
the fundamental properties of the system are
changed.
Change Capacity
Readiness for the
desired change
The Capacity for Change
 The level of dissatisfaction the stakeholders
are experiencing with current conditions
 The short and long term costs
 The extent to which individuals understand the
vision to be achieved by the change
The Capacity for Change
 The consequences of the change
 The degree of difficulty in making the change
The Capacity for Change
 For the school leader to make change that is
effective and sustained, producing the least
amount of conflict, the school must have a
capacity for change.
The Capacity for Change
If the capacity for the desired change is
absent, the leader can build capacity.
Building a Capacity for Change
Establish effective lines of
communication.
Secure community support.
Acquire support for the new program
concept.
Drive fear out of the schoolhouse.
Building A Capacity For Change
Work out bargaining agreements.
Acquire necessary approval from all
agencies.
Identify sources of needed resources.
Become knowledgeable of effective
change strategies.
Change Theories and Strategies
Informing Capacity
Building
Change Theories and Strategies
 Force Field Analysis
 Empirical-rational Strategy
 Normative-re-educative Strategy
 The Power-Coercive Strategy
Change Theories and Strategies
 Change Agentry
 Participatory Change
 Data-Driven Change
Force Field Analysis
Assessing the environment
in which the change is to
occur
Force Field Analysis
 The environment in which change occurs
contains a force field.
Force Field Analysis
 Driving Forces
 Restraining Forces
Driving Forces
 Driving forces move one toward the desired
change.
Restraining Forces
 Restraining forces resist the desired change,
inhibiting its attainment.
A State of Equilibrium
 People are viewed as constantly seeking a
balance between the power of the two forces,
which allows the status quo to be maintained in
a frozen state of existence.
A State of Equilibrium
 When one of the forces is substantially altered,
reflecting a change in the power status of the
other, the state of equilibrium is “unfrozen,” and
there is a break in the status quo.
Driving Forces
Restraining Forces
Restraining Forces
Change Strategies
Empirical–Rational
Normative-Re-educative
Power-Coercive
Empirical–Rational
A Non-coercive Approach
 The leader assembles and presents the
necessary information regarding the desired
change.
Empirical–Rational
 The group selects the action suggested by the
data.
Normative–Re-educative
A Consensus Approach
 The leader seeks change using a consensus
approach.
Normative–Re-educative
 Group activities are initiated to bring about
changes in the norms of the group through
changes in attitudes, values, skills, and
relationships.
Power–Coercive
Using the Leader’s Power Base
 The leader uses his/her power to bring about
the desired change.
Fullan’s Change Agentry Theory
Building Change Capacity
Fullan’s Change Agentry Theory
 The leader establishes readiness for change
by identifying and creating four leadership
capacities.
 These leadership capacities must be
compatible with four organizational capacities.
Leadership Capacities
 Personal vision
 Inquiry
 Mastery
 Collaboration
Organizational Counterparts
 Shared vision building
 Organizational structure
 Norms and practices of inquiry
 Organizational development
Shared Vision
 Every individual in the organization has a
vision, and that vision causes each individual
to raise questions about his/her role in the
change process and to take a stand for a
preferred future.
Inquiry
 Individuals internalize norms, habits, and
techniques for continuous learning. The
individual continuously checks, views, and
assesses the initial mental map to make sure it
fits.
Mastery
 Individuals clarify what is important and clearly
see current reality.
Collaboration
Forming productive mentoring and peer
relationships, team building, and
developing partnerships
The Purpose of Change in
Schools
Instructional
Improvement
The Purpose of Change in
Schools
The primary purpose for change in
schools is to improve the instructional
program.
Instructional Change
Instructional change should:
– Involve stakeholders.
– Make use of data.
– Involve an assessment of current
materials.
– Make use of structured pupil and
program evaluations.
 Chin, R., & Benne, K. D. (1969). General strategies for effective change
in human systems. In W. G. Bennis, K. D. Benne, & R. Chin (eds.),
The planning of change (2nd
ed.). New York: Holt, Rinehart &
Winston.
 Conley, D. T. (1997). Roadmaps to restructuring: Charting the
course of change in American education. Eugene: University
of Oregon (ERIC Clearinghouse on Educational
Management).
 Fullan, M. (1999). Change force: The sequel. New York: Falmer Press
 Lewin, K. (1951). Field theory in social sciences. New York: Harper &
Row.
 Schmidt, W., & Finnigan, J. (1992). The race for the finish line: America’s
quest for total quality. San Francisco: Jossey-Bass
The Change Process
The Change Process

The Change Process

  • 1.
    The Change Process TheChange Process for Schools, Organizations, and Individuals
  • 2.
  • 3.
    Developed from theContents of Reginald Leon Green’s Practicing the Art of Leadership: A Problem- based Approach to Implementing the ISLLC Standards (Interstate School Leaders Licensure Consortium) Chapter 7
  • 4.
    The Concept ofChange Change is a process, not an event. It can be planned or unplanned and can be influenced by forces inside and outside of the schoolhouse.
  • 5.
    Factors Affecting the ChangeProcess  Capacity for change  Forces that positively influence change  Forces that negatively influence change  Theories that inform change
  • 6.
    Steps in theChange Process  Establishing the vision  Determining the state of existing programs  Identifying a process that can be used to achieve the vision
  • 8.
    Classifying the Change Magnitude of the change  Degree of difficulty in making the change
  • 9.
    Classifying the Change First-order or continuous change  Second-order or discontinuous change
  • 10.
    First-order or ContinuousChange  Change occurs without a disruption to the system. The system remains stable, and the equilibrium is maintained.
  • 11.
    Second-order or DiscontinuousChange  The equilibrium of the system is disrupted as the fundamental properties of the system are changed.
  • 12.
  • 13.
    The Capacity forChange  The level of dissatisfaction the stakeholders are experiencing with current conditions  The short and long term costs  The extent to which individuals understand the vision to be achieved by the change
  • 14.
    The Capacity forChange  The consequences of the change  The degree of difficulty in making the change
  • 15.
    The Capacity forChange  For the school leader to make change that is effective and sustained, producing the least amount of conflict, the school must have a capacity for change.
  • 16.
    The Capacity forChange If the capacity for the desired change is absent, the leader can build capacity.
  • 17.
    Building a Capacityfor Change Establish effective lines of communication. Secure community support. Acquire support for the new program concept. Drive fear out of the schoolhouse.
  • 18.
    Building A CapacityFor Change Work out bargaining agreements. Acquire necessary approval from all agencies. Identify sources of needed resources. Become knowledgeable of effective change strategies.
  • 19.
    Change Theories andStrategies Informing Capacity Building
  • 20.
    Change Theories andStrategies  Force Field Analysis  Empirical-rational Strategy  Normative-re-educative Strategy  The Power-Coercive Strategy
  • 21.
    Change Theories andStrategies  Change Agentry  Participatory Change  Data-Driven Change
  • 22.
    Force Field Analysis Assessingthe environment in which the change is to occur
  • 23.
    Force Field Analysis The environment in which change occurs contains a force field.
  • 24.
    Force Field Analysis Driving Forces  Restraining Forces
  • 25.
    Driving Forces  Drivingforces move one toward the desired change.
  • 26.
    Restraining Forces  Restrainingforces resist the desired change, inhibiting its attainment.
  • 27.
    A State ofEquilibrium  People are viewed as constantly seeking a balance between the power of the two forces, which allows the status quo to be maintained in a frozen state of existence.
  • 28.
    A State ofEquilibrium  When one of the forces is substantially altered, reflecting a change in the power status of the other, the state of equilibrium is “unfrozen,” and there is a break in the status quo.
  • 29.
  • 30.
  • 32.
  • 33.
    Empirical–Rational A Non-coercive Approach The leader assembles and presents the necessary information regarding the desired change.
  • 34.
    Empirical–Rational  The groupselects the action suggested by the data.
  • 35.
    Normative–Re-educative A Consensus Approach The leader seeks change using a consensus approach.
  • 36.
    Normative–Re-educative  Group activitiesare initiated to bring about changes in the norms of the group through changes in attitudes, values, skills, and relationships.
  • 37.
    Power–Coercive Using the Leader’sPower Base  The leader uses his/her power to bring about the desired change.
  • 38.
    Fullan’s Change AgentryTheory Building Change Capacity
  • 39.
    Fullan’s Change AgentryTheory  The leader establishes readiness for change by identifying and creating four leadership capacities.  These leadership capacities must be compatible with four organizational capacities.
  • 40.
    Leadership Capacities  Personalvision  Inquiry  Mastery  Collaboration
  • 41.
    Organizational Counterparts  Sharedvision building  Organizational structure  Norms and practices of inquiry  Organizational development
  • 42.
    Shared Vision  Everyindividual in the organization has a vision, and that vision causes each individual to raise questions about his/her role in the change process and to take a stand for a preferred future.
  • 43.
    Inquiry  Individuals internalizenorms, habits, and techniques for continuous learning. The individual continuously checks, views, and assesses the initial mental map to make sure it fits.
  • 44.
    Mastery  Individuals clarifywhat is important and clearly see current reality.
  • 45.
    Collaboration Forming productive mentoringand peer relationships, team building, and developing partnerships
  • 46.
    The Purpose ofChange in Schools Instructional Improvement
  • 47.
    The Purpose ofChange in Schools The primary purpose for change in schools is to improve the instructional program.
  • 48.
    Instructional Change Instructional changeshould: – Involve stakeholders. – Make use of data. – Involve an assessment of current materials. – Make use of structured pupil and program evaluations.
  • 49.
     Chin, R.,& Benne, K. D. (1969). General strategies for effective change in human systems. In W. G. Bennis, K. D. Benne, & R. Chin (eds.), The planning of change (2nd ed.). New York: Holt, Rinehart & Winston.  Conley, D. T. (1997). Roadmaps to restructuring: Charting the course of change in American education. Eugene: University of Oregon (ERIC Clearinghouse on Educational Management).  Fullan, M. (1999). Change force: The sequel. New York: Falmer Press  Lewin, K. (1951). Field theory in social sciences. New York: Harper & Row.  Schmidt, W., & Finnigan, J. (1992). The race for the finish line: America’s quest for total quality. San Francisco: Jossey-Bass