The document discusses the change process for schools, organizations, and individuals. It explains that change is a process, not an event, and can be planned or unplanned. It also discusses factors that affect the change process like capacity for change. The key steps in the change process include establishing a vision, determining the current state, and identifying a process to achieve the vision. It also classifies changes as first-order/continuous or second-order/discontinuous. Several theories that inform the change process are described like force field analysis and strategies like empirical-rational, normative-re-educative, and power-coercive. The primary purpose of change in schools is to improve instruction.