The business eq method
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The document discusses the importance of emotional intelligence (EQ) in business and marketing. It presents the Business EQ Method, which involves three steps: 1) Emote - understanding customer emotions to create better products and services, 2) Connect - using empathy to focus on customer results rather than just product features, and 3) Convert - how improving business EQ can improve conversions by addressing customer pain points and aspirations. The method aims to help businesses connect with customers, and guide them to a "new reality" through empathetic messaging and a refined customer experience.
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Emotional intelligence is important for managers to successfully deal with people, manage themselves and motivate others. It involves self-awareness, managing emotions and relationships. Studies show emotional intelligence is more important for success than IQ alone and predicts work performance and leadership better. Developing emotional intelligence can help managers handle stress, build relationships and avoid derailment due to poor people skills. While IQ helps only 20% in life, emotional intelligence accounts for 80% of success.
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Emotional intelligence involves the ability to perceive, understand and manage emotions. Research shows it predicts job performance twice as much as IQ and is important for leadership, sales performance, and customer loyalty. Studies found organizations that select and train for higher emotional intelligence see benefits like 10% higher productivity, 50% lower turnover, and over 1000% return on investment. Emotional intelligence helps create engaged workplaces where people can excel and is key to professional success, especially in tough times.
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Emotional intelligence (EQ) is more important than IQ for life satisfaction and job success. While IQ measures intellectual ability, EQ measures abilities such as self-awareness, self-regulation, motivation, empathy, and social skills. High EQ is linked to better job performance, relationships, and leadership. Developing strengths in six or more EQ competencies allows one to be a highly effective leader. Learning goals aimed at improving multiple areas of life, not just work, are most effective for boosting EQ skills long-term.
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An increasing amount of studies have demonstrated that emotional intelligence is essential for workplace success. Understand its relationship within the workplace and get tips on how to implement emotionally intelligent practices in your company with this PowerPoint. Emotional Intelligence PowerPoint Presentation Content slides include topics such as: 6 points on the importance of Emotional Intelligence in the workplace, 6 points on the difference between Emotional Intelligence and IQ, 5 Major categories of EI, 9 tips to improve your emotional intelligence, 13 points on the relationship between EI, Leadership, & Retention, 12 points on EI and Hiring Decisions, 5 slides on the Sales Implications of EI, 5 points on EI and Negotiation, 8 points on EI and Organizational change, 7 points on EI and Decision making, 7 points on EI and mentorships, 11 points on group emotional intelligence, 4 points on the future of EI, 5 slides for final action steps, and much more. Royalty Free - Use Them Over and Over Again. Once purchased, download instructions will be sent to you via email. (PC and MAC Compatible).
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Here are some potential examples of Amygdala Hijacks in different situations:
1. Have you ever had an ‘Amygdala Hijack’?
- Getting very angry or upset in a situation and not being able to think clearly or control emotions
2. What would be an example of a mild Amygdala Hijack?
- Feeling irritated or impatient in traffic and yelling at another driver
3. What would be an example of an ‘Amygdala Hijack’ in a performance management session? (For the manager and the employee receiving feedback)
- The manager raising his/her voice and making personal attacks during negative feedback, or the employee becoming defensive and storming outEmotional intelligence and emotional quotient ( business perspective)
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Emotional Intelligence Research
Daniel Goleman popularized the concept of emotional intelligence in his 1995 best-selling book. Emotional intelligence refers to the ability to perceive, understand, and manage emotions and involves skills such as self-awareness, self-regulation, social awareness, and relationship management. Research shows that emotional intelligence may be more important than IQ for leadership effectiveness, as emotionally intelligent leaders can inspire followers and manage relationships. While some argue that emotional intelligence concepts lack clarity and predictive power, the idea of emotional intelligence remains influential in models of leadership development and performance.
Add some EQ to your IQ!!
This document provides an overview of a presentation on emotional intelligence (EQ). The presentation aims to help participants learn about EQ, assess their own EQ, and develop techniques to improve it. It includes discussions of what EQ is, its importance for business and life success, a self-assessment activity where participants sort cards into EQ categories, and strategies for applying EQ to real work situations. Participants are encouraged to develop their elevator pitch about what they learned regarding EQ.
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The document provides an overview of the history and concepts of emotional intelligence. It discusses how emotional intelligence was emphasized in leadership studies in the 1940s and how the term was coined in 1990. Daniel Goleman further popularized the topic in his 1995 book. Emotional intelligence is defined as involving self and social awareness and management. It can be learned and differs from IQ in emphasizing competencies like leadership, influence, and conflict resolution. Various models of emotional intelligence are presented.
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Discuss a workable definition of Emotional Intelligence in leadership and team building.
Understand the five domains of Emotional Intelligence.
Team Building Exercise to explore personal strengths and vulnerabilities related to EQ.
Develop an EQ Action Plan resulting in improved team performance.
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This document discusses emotional intelligence and its importance. It will teach about the elements of emotional intelligence, how they relate to daily job skills, and how to increase one's own emotional intelligence quotient (EQ). Research shows that EQ is twice as important as cognitive abilities for success in any field, and almost 90% of leadership success is due to EQ. There are 25 competencies divided into five dimensions: personal competence involving self-awareness and self-management; social competence involving empathy and social skills; and motivation.
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- Emotions influence learning and performance, with positive emotions associated with better outcomes and negative emotions hindering performance.
- Social and emotional intelligence involves understanding one's own and others' feelings and responding appropriately based on that awareness.
- Emotions drive decision making, with emotions like greed, fear, altruism, envy, pride and shame influencing whether and how quickly people make purchases and choices.
- Changing one's focus or perspective can alter emotional states, like focusing on smiling people when presenting to feel more confident, or being less optimistic to feel less anger. Managing emotions is important for well
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The document discusses emotional intelligence and its components. It defines emotional intelligence as the ability to understand one's own and others' emotions and use this awareness to regulate emotions and make effective decisions. It outlines four dimensions of emotional intelligence: social awareness, relationship management, self-awareness, and self-management. It also discusses how emotions are processed in the brain, particularly the amygdala, and the importance of understanding one's thoughts and emotions.
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The document discusses emotional intelligence and its importance for leadership in the public sector. It defines the five key components of emotional intelligence - self-awareness, self-management, motivation, empathy, and social skills. It also discusses how emotional intelligence can be learned through bringing behaviors into awareness, identifying new behaviors, and practicing them until they become unconscious habits with feedback. Leaders are advised to create a culture that gets results benefiting stakeholders in a trusting climate.
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There is no doubt that EQ is a desirable and highly adaptive trait, and it is understandable that we generally prefer EQ to be high rather than low.
However, obsessing over high EQ will create a workforce of
Emotionally stable,
Happy, and
Diplomatic people
who potter along and follow rules enthusiastically instead of driving change and innovation.
They will be great followers and good managers, but don’t expect them to be visionary leaders or change agents.
WHAT IS LEADER SHIP
Daniel Goleman introduced the term "emotional intelligence" and argued that it is the main quality of leadership, more important than technical skills or IQ. Emotional intelligence includes self-awareness, self-regulation, motivation, empathy, and social skills. Many companies evaluate employees based on technical skills, cognitive ability, and competencies demonstrating emotional intelligence. The five components of emotional intelligence at work are self-awareness, self-regulation, motivation, empathy, and social skills. While IQ and technical skills are important for leadership, emotional intelligence is equally if not more important.
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Summary understanding culture, language and being inclusive when selling online
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Business accelerator map your digital online business - Katrina Young
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Slideshare how beauty professionals, salons, therapists & mua's can utilise d...
How Beauty professionals, salons, therapists & Mua's can utilise Digital and Online Training
What you will learn
-Tips for moving your services online!
-How to scale your knowledge & skills
You will learn valuable information that will help you
with ideas for a combination of marketing, packaging and selling your services online.
The main focus of this masterclass will be for Beauty professionals, salons, therapists & Mua's and how they can to online classes, courses and digital support for clients. By doing this they can support their clients and audience to increase their presence with virtual online stores, classes and promotions.
Capturing the attention of their target
customer in a unique way as well as building a database in addition to making sales online.
https://bit.ly/KYConsultingslideshare
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Register for the online class here https://bit.ly/KYCbeautymuatherapistsgetonline
Sales funnels infographic
A sales funnel involves providing value to an audience in exchange for their contact details, driving traffic to offers using various marketing methods, inviting the audience to purchase offers and make additional purchases, tracking audience engagement, following up with additional content and communications, and capturing leads when prospects sign up for content and services.
What can you offer in a Sales Marketing Funnel
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Usability hack for your website optins and funnels
https://academybusiness360bootcamp.com/courses check out our courses
Usability hack for your website optins and funnels
New coach start up kit
What you templates are included
Welcome Letter
Referral Request Form
Payment Arrangement Form
Ongoing Precall Form
Business Goals Form
Client Call Form
Client Invoice Sample Form
Coaching Agreement Form
Coaching Code of Ethics Form
Coaching Success Guidelines
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How Coaching Works Form
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Client Intake Form
Monthly review form
My Coaching History Form
Referral request Form
How to prepare for a coaching Session
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The business eq method
- 1. BUSINESS EQ METHOD Emote Connect Convert
- 2. When you think about emotional intelligence (EQ) in business marketing, what comes to mind? Many business owners and marketers consider EQ to be one of the most critical factors that drive sales and conversions and help to shape the success of Business owners and Leaders. ● In order to connect with your audience we must = Acknowledge Emotions ● Differentiate their stages states & Analyse Emotions = Impacting behaviours ● Accept and Appreciate Emotions ● Reflect on our Emotions and Their Origins = How does this impact our services & products ● Handle or Emotions = How we influence our stakeholders, teams and messaging ● Handle the Emotions of Others = Becoming a master at communication & having empathy Emotional EQ in Business & Marketing.
- 3. The phrase "emotional intelligence" can actually be traced back to a paper published by Michael Beldoch in 1964. It became very popular in the United States and elsewhere, especially among management circles, in 1995. In that year, the journalist Daniel Goleman published a book of the same name. The initial public perception of the concept of emotional intelligence is that it is a mix of Trait and Ability impacting social leadership or interpersonal relationships. Introduction. What is Emotional Intelligence?
- 4. The Business EQ Method. Emote How does empathy help us to create better serviced & products ? Connect How does this impact our messaging How can we curate the experience by ‘feeling’ Convert How does improving our Business Emotional EQ improve conversion ?
- 5. Emote 01.
- 6. Emote Thoughts How are they feeling about your content and their current circumstances? Experience What is their experience based on where they would like to be? Self perception How can you communicate through imagery, copy etc a better self awareness for yourself to truly connect ? Projection How can you help to project your audience to a better ‘state’ by your engagement ? New Reality How do your services and products do this?
- 7. Connect 02.
- 8. Connect. Emote Help you to connect with your audience and their journey ? Connect Empathy in focusing on their results rather than the features of your product or service Convert This makes conversion easier +
- 9. Convert 03.
- 10. Building your audience profile. New Reality Age Gender Current Lifestyle Aspiration 32 years old | Female | Current problem Success New Reality
- 12. Convert - The Bridge to a better reality. ● Current pain ● Lack of ● No results ● Failed attempts ● Lack of resources ● Your empathic copy & messaging ● Your refined features ● Your well thought out customer experience ● Your customers better reality
- 13. ● Positive Psychologies ● Michael Beldoch in 1964 References.