This document provides guidance on developing excellence through continuous self-improvement. It discusses four stages of competence in any field and emphasizes that success is achieved through deciding on specific goals and taking action to achieve them. Excellence is portrayed as an ongoing journey, not a destination, requiring perseverance through challenges and small steps of progress.
Discussion on qualities that help create great teams for small and big organizations. Topics such as effective communication, team work, and ownership are discussed.
what is rapport
how to deal with customers
how to create a relationship with customer to get maximum benefit
customer needs
barriers to rapport building
rapport building presentation including introduction, basics of rapport building, customer's needs, components, importance, advantages, barriers, 4 A's, conclusion.
Presentation for Ann Bernard motivational speaker. Who is Ann Bernard and what type of speech and presentation can she provide your organization?!? Find out in this presentation and how to contact her.
Discussion on qualities that help create great teams for small and big organizations. Topics such as effective communication, team work, and ownership are discussed.
what is rapport
how to deal with customers
how to create a relationship with customer to get maximum benefit
customer needs
barriers to rapport building
rapport building presentation including introduction, basics of rapport building, customer's needs, components, importance, advantages, barriers, 4 A's, conclusion.
Presentation for Ann Bernard motivational speaker. Who is Ann Bernard and what type of speech and presentation can she provide your organization?!? Find out in this presentation and how to contact her.
10 Essential Negotiation Skills Every Salesperson Need To MasterTom Abbott, CSP
Sales negotiation skills aren’t something you’re born with; instead, they’re learnt, practised and fine-tuned until you become an effective and tactful negotiator.
Negotiations are often the most daunting aspect of any sales representative’s sales process, and even experienced Sales Managers still get last-minute jitters. But by mastering these 10 essential negotiation skills, you’ll be on your way to complete negotiation mastery.
Take action to implement 3 new and powerful ideas.
Assess individual patterns of job stress.
Demonstrate an effective method to manage job stress.
Develop organizational stress solutions.
Improving client communication is one of the most profitable additions you can make to your business. This is the step-by-step guide to help you do that.
Good Personal communication Skills also helps an individual to deal with difficult situations like dealing with aggression and communicating in difficult situations
An introduction to soft skills and its usage in real world.
Can be used for students and for corporate training programs.
What are soft skills and the importance of soft skills are well explained.
10 Essential Negotiation Skills Every Salesperson Need To MasterTom Abbott, CSP
Sales negotiation skills aren’t something you’re born with; instead, they’re learnt, practised and fine-tuned until you become an effective and tactful negotiator.
Negotiations are often the most daunting aspect of any sales representative’s sales process, and even experienced Sales Managers still get last-minute jitters. But by mastering these 10 essential negotiation skills, you’ll be on your way to complete negotiation mastery.
Take action to implement 3 new and powerful ideas.
Assess individual patterns of job stress.
Demonstrate an effective method to manage job stress.
Develop organizational stress solutions.
Improving client communication is one of the most profitable additions you can make to your business. This is the step-by-step guide to help you do that.
Good Personal communication Skills also helps an individual to deal with difficult situations like dealing with aggression and communicating in difficult situations
An introduction to soft skills and its usage in real world.
Can be used for students and for corporate training programs.
What are soft skills and the importance of soft skills are well explained.
High Impact - At our core we specialise in “Impact” Development: that is to say, the impact you have in any business situation where failure to inspire, influence or to lead could otherwise have a detrimental effect on business performance and results.
Effective Communication Tips: -
For any effective communication following factors must be considered: -
• It is important to make worthwhile contribution to the conversation so have clear
Effective Communication Tips: -
For any effective communication following factors must be considered: -
• It is important to make worthwhile contribution to the conversation so have clear purpose and objective of the conversation.
Soft Skills, Leadership, Time Management, Stress, Comfort Zone, Team Work, Aladdin Factor, Customer Centric Selling and service, Body language, global accounts, relationship management
WinSple ! SMART Learning
Improving Lives Through Learning
We help organisations in training solutions to suit a wide variety of business needs. From leadership and director programmes to digital marketing courses that can all be delivered in-house. We are here to support you in delivering the best training provision for your employees.
In today's competitive world, it is crucial to develop an attractive personality alongside academic and professional skills. Personality development requires focused efforts to enhance various aspects of one's character. This includes improving communication abilities, cultivating good etiquette, managing time effectively, honing leadership skills, and excelling in interviews. At Speak Like Kamini, our personality development classes in Greater Noida provide individuals with the tools to become polished professionals.
Properly understanding these aspects not only helps you better manage your time, meet deadlines, and achieve your dream goals, but also keeps you stress-free and calm.
By grasping key aspects of body language and communication skills, we gain a distinct advantage over others and make lasting impressions on people.
That is why our Personality Development Classes in Greater Noida are not limited to just enhancing your outward personality, but also focus on bringing about positive changes internally, helping you lead a fulfilling and successful life.
Speak Like Kamini's personality development classes in Greater Noida can transform individuals into polished professionals.
Whether you are a student, job seeker, or working professional looking to excel in your career, you can join our classes. Our experienced trainers will identify your strengths and areas for improvement, providing the knowledge and guidance to help you become the best version of yourself.
Companies struggle today to create the experiences their Marketing say they do. It boils down to Culture and the consistent behaviours of all employees across all levels of management. Here's my presentation from the Africa HR Summit.
World-Class Training & Coaching & Certification & Corporate SolutionAh Roi
Hi,Everyonce,
Feel free to contact me for education, training, coaching that gonna be awesomeness for you to support greater Success & Happiness in all area of your life :)
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Event Specialist & Sales Executive
Office Direct : 061-66- 50040 , Mob:081648 - 1226 ,
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2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
Honest Reviews of Tim Han LMA Course Program.pptxtimhan337
Personal development courses are widely available today, with each one promising life-changing outcomes. Tim Han’s Life Mastery Achievers (LMA) Course has drawn a lot of interest. In addition to offering my frank assessment of Success Insider’s LMA Course, this piece examines the course’s effects via a variety of Tim Han LMA course reviews and Success Insider comments.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
5. Success Formula
Success is really simple
First you decide what you
want specifically, and
Then pay the price to
make it happen
If you don‟t take that second step, you‟ll
never have what you want in long term
8. Four Levels of Performance
The New YOU!
4. Out Standing
3. Excellent
2. Good
1. Poor
9.
10. Journey of a 1,000 miles
starts with a single step
11. Use what talent you possess –
the woods would be very silent if
no birds sang except those that
sang best.
12. As long as habit and routine dictate the pattern of living,
new dimensions of the soul will not emerge.
13. Grooming is a continuous, iterative process in which a
newly inducted employee is ameliorated to grow from an
immature state to a matured one, socially as well as
professionally. He becomes well conversant with the
organization culture and professional routine which
emotionally affiliates him with the job and organization.
He transforms into a respectable representative of the
organization. Employees must be groomed in business
ethics, disturbance handling, risk management and day to
day interaction with colleagues customers and stake
holders in order to develop their personalities.
14. • A Monotonous
Activity or a step
towards personal
and organizational
development.
• Need assessment –
Implementation –
Evaluation –
Utilization.
15. • “Training is relatively
systematic attempt to
transfer knowledge or
skills from a person who
knows to a person who
does not know.” It
consists of planned
programmes at individual,
group or organization
level, designed to
improve performance for
measurable changes in
knowledge, skills,
attitudes and in social
behaviors.
16. Becoming Number One Going to the Top
Remaining Number One Staying at the Top
18. Tailor-Made Training Programs:
SuccesS Designers Intl.
offers customized programs on Professional Selling, Sales
Management, Teaching, Customer Care, Communication Skills,
Leadership Skills, Motivation, Self Development etc. If your
organization is seeking proven techniques to increase sales,
strategies to motivate sales force and innovative ways to improve
sales leads, we offer a reliable program!
We represent professional, motivational trainers and consultants
with motivational training experience in Different Fields. We have
the motivational trainers and talents, plus the desire, to make the
client look and feel like a hero for hiring them.
19. Our Customized Programs:
Improve motivation and communication.
Enhance programs with a real ROTI (Return On Training Investment)
Raise the bar on sales management training
Increase productivity and profitability
Learn how to turn creativity into money
(Take creativity and innovation to the next levels –
learn the latest for idea generation tools
so you can be ready for the future.)
20. How we customize:
We use an in-depth questionnaire/technique to conduct a
‘gap analysis‘ and identify ‘grey areas’
We plan and work with you to make it
an interactive and productive experience
We teach the right contents
We quantify the reaction and response during & after the program
We determine the knowledge of a new skill,
how and if attitude changed and improved
and what we appraise something we established
over many years ago as the wisdom factor.
Results:
Peak Performance, Productivity, Profitability and Professionalism;
Employee Satisfaction, Increased Customer Relationship Management.
23. Proven techniques which enable you to attain and retain customers
The basic marketing concept says:
Customer is the Boss.……Yes, this is true!
Customer is the profit, everything else is over-head!
Everyone should know answers to these critical questions:
• Why do some people deal once and never return?
• Who do some people become your regular and loyal customers?
• What are the best ways to keep customers coming back over and again?
• How to turn an angry / upset customer into a happy and satisfied client?
24. This results-oriented workshop will help the
participants discover effective techniques to
• Develop a competitive edge
• Handle difficult people ---- with ease
• Build customer loyalty and win new business
• Turn the occasional buyers into repeat customers
25. Four aspects of professionalism and
success in quality customer service:
26. Workshop Agenda:
• Who is the (internal and external) Customer?
• Why do Customers Quit?
• What do Customers Really Buy?
• Quality Customer Service : Key to Your Prosperity
• Winning Attitudes : Foundation of Professional Success
• Three C‟s : Vital Ingredients for Quality Customer Service
• What Type of Service does Your Customer Expect?
• What do People Want from You & Your Organization
• Identifying Customers‟ Needs, Expectations and Perceptions
• How Can You Provide Quality Customer Service?
• How to Handle Unsatisfied Customers
• Strategies for Dealing with Angry & Upset Customers
• Quality Customer Service Action Plan
It‟s easier to give customer service now than to take customer complaints later
27.
28. Communication is the most important tool for human excellence.
We use it in every field of our life.
No part of our life can be considered without communication.
This is the difference which makes the difference.
To master communication skills is to master human excellence.
29. W H Y Communication is a Big Challenge ?
We communicate wrongly
We over communicate or under communicate
We don’t communicate at all
We are failing to live up to its norms
We don’t understand the real needs, feelings, expectations and
perceptions of others
30. Communication
SIGNIFICANCE
Lifeblood of any business and human society
Satisfies human needs: Personal, Material, Spiritual
Brings harmony peace thru common understanding
Promotes hopes, happiness and aspirations
Regulates all walks of life: Politics, Economics, Law, Technology,
Sociology, Education, Social Sciences
31. Communication Activities
Modes of Expressive Receptive
Communication Activities Activities
Verbal Speaking Listening
Written Writing Reading
Non
Acting Observation
Verbal
( Gestures ) (Body Language)
32. MESSAGE
IDEA by “Encoding” MEDIUM
Sender ( using words, CHANNEL
Or symbols)
MEANING RECEIVER
Feedback Interpretation ( near or
remote )
33. Power Talk (Hypnotic Language)
Power Language for Personal, Business and Educational Situations
Understand the decision-making process and get what you want.
Become an effective communicator.
Increase your income.
Live your dreams.
Enjoy better Relationships
34. Influential Talk (Secret Language of Influence)
Attract and have people like you immediately.
Speak your ideas in the client‟s language.
Influence others without speaking.
Build new personal resources and create positive feelings.
35. Words are cheap, the saying goes, they cost nothing,
yet they have power to evoke images, sounds and feelings in the
listener and reader as every poet and advertising script writer knows.
They can start or break up relationships, sever diplomatic relations
and provoke fights and wars.
Words have been used to make us laugh and cry.
They can hit or heal us. They can create hope or devastation.
With words we can describe our intentions, desires and feelings.
Words don‟t only create emotions, they create actions as well.
36. Persuasive Communication
Most beliefs are formed by words and they can be changed by words as well.
Throughout the human history, great leaders, speakers, teachers and coaches
used the power of words to lead people and to make them work
for their cause (mission).
Better personal and business strategies.
Generate new behaviors for old problems.
Dealing Successfully With
People Different From You
37. Business Communication
Understand the decision-making process and get what you want.
Better personal and business strategies.
Increase your income.
Reframing, Parts Integration and more.
Effective strategies
(for decisions, negotiations, sales, marketing, etc.)
Speak your ideas in the client‟s language
Build new personal resources and create positive feelings.
Generate new behaviors for old problems.
Negotiate better contracts, close deals without “buyer‟s remorse”.
38. Body Language
Body Language is the unspoken communication that goes on in
every Face-to-Face encounter with other human beings.
It tells you their true feelings towards you and
how well your words are being received, because
only 7-10% is attributable to the actual words of a conversation.
It is not important what you say,
but the way you say it.
If you can read body language, life takes on a new dimension.
Understanding body language provides the key to the signals
we all send out unconsciously, revealing our inner most thoughts.
It opens up new areas of insight.
39. Thoughts and Body Language
Mind and body are completely interconnected, so
our thoughts immediately influence our physiology and vice versa.
More important: The mind leads and the body follows immediately.
Your ability to read and understand another person's
Body Language can mean the difference between
making a great impression or a very bad one!
It can help you in a job interview, that crucial meeting,
the business function, or that special date!
40. The deeper the rapport, the closer the match will tend to be.
41. Successful people create rapport, and rapport creates trust.
You can create rapport with whoever you wish by consciously
refining the natural rapport skills that you use every day
Rapport can also improve costumer relations –
If you take the trouble to show people that you respect
their beliefs and values, this does not mean that you have to
share those values and beliefs,
only that you acknowledge them in a positive manner.
43. Inter-Personal Skills
Attitude ( to oneself and others )
Building Trust
Understanding & Winning Others
Communication
Negotiations
Mutual Cooperation
Motivate Others
Building Relationships
44.
45. Know, understand and feel others / colleagues
The crucial role others play in our success
Learn the basics of positive human relations
Learn proper people-handling techniques
Establish long-term relations with others
Create a congenial work environment
46. We get and keep a job
Move ahead in that job
Technical Skills &
Knowledge 15 %
People Skills and
People Knowledge
85 %
47. Sales Management
Tools of the Trade
Communication Inter-personal
Critical Thinking Problem Solving
Persuasion Decision Making
48. Objectives:
• Understand the qualities of a Winning Sales
Manager
• How to Develop a Winning Sales Team
• How to Recruit, Train and Groom Salespersons
• Strategies to Stretch Salesperson’ Potential for
Peak Performance
• How to Motivate Sales Team to Reach Sales
Target
• Sales Evaluation Techniques
49. Contents:
• Roles & Responsibilities of a Sales Manager : Key Result Areas
• What Successful Sales Managers Do & Don’t Do
• Best Work Practices & Performance Effectiveness
• Sales Plan & Sales Planning
• Recruitment : Matching Man & Job
• Selecting the Right Salesperson : Right Bullet for the Right Target
• Communicating Clear Expectations
• Training : Putting a Training Plan Together
• Keys to Training Salespeople
• Training Never Ends
• Motivating & Managing Salespersons
• Sales Productivity : How to Sustain High Performance
• Evaluating Your Sales Team
• Critical Areas to be Assessed
• Sales Targets & Incentives
• Growing as a Sales Manager
50. Factors Salesperson’s
Contributing Self-Concept
to
Self-Ideal Self-Image
a set of ideal attributes, a a sales person’s awareness
vision that a salesperson of his mental and physical
strives to achieve characteristics
Self-Esteem
a salesperson’s feelings of
pride in himself; a feeling of
self-respect and personal worth
51. People Love to Buy from
Professional Salespersons
Sales training program can be customized to the specific need of a sales team and an
organization. We take a comprehensive view of the sales environment, and offer a
results-based approach that incorporates the best in professional development
52. Sales Advantage
How to Achieve Sales Excellence
An intensive training seminar for sales professionals who need strategic
and tactical advantages to attain and retain customers in a competitive market.
This is not just another traditional chalk-talk sales seminar; it’s a condensed
program on enhancing your personal and professional caliber for a long-term
permanent success in sales career.
Give yourself a change to reach your full potential, and successfully contribute
to the $ales objectives of your organization.
53. Based on the most updated techniques of
professional selling, this interactive
program addresses such critical issues as:
1. Why some salespersons are more successful than others?
2. What is the Psychological Make-up of a Professional Salesperson?
3. What is Professionalism : Commitment to Excellence?
4. How to Develop Your Sales Edge?
5. How to Outsell the Competition?
6. How to Set & Achieve Sales Targets?
7. Time-Tested Proven Techniques of Professional Selling
54. Develop the profile of a professional salesperson
Identify market potential and business opportunities
Qualify prospects in the quickest and best possible ways
Match the product / service to prospects’ specific situation
Use the sure-fire steps to uncover prospects’ buying motives
Use proven techniques to handle any and every objection
Put the powerful closing techniques and get the sale
Set high targets and achieve or exceed them …… with ease
Sell faster and better …… and much more!
Action-Oriented Ideas and Time-Tested Techniques that Can
Glorify Your Sales Career
55. Salesperson‟s Self-Image & Success at Selling
Professionalism: Commitment to Excellence
How to Achieve Excellence in Selling
Developing a Winning Edge in Selling
Sales Process ( Prospecting to Closing )
Questioning Skill
Key to Peak Performance : Proven Formula
Enemies of Professional Selling
Proven Keys to Success in Selling
Personal Development Action Plan
56. Time-Tested Selling Techniques
People Buy People ( Building Rapport With
Buyers )
Selling the Sizzle, not the Steak ( Features
versus Benefits )
Identifying Buying Motives ( Pressing the
Hot Buttons )
Building Relations With Customers
( Friendship Factor )
Serving & Helping Customer
If you don‟t serve customers you don‟t deserve Customers
59. YOU’RE BORN TO WIN
but to be a winner
you must plan to win,
prepare to win, and expect to win
60.
61. PMA versus NMA
There is a very little difference in people,
but that little difference makes a big difference.
The little difference is attitude,
and the big difference is whether it is
Negative or Positive
69. Manage Your Self-Talk
If you think you Can, or you think you Can’t…
YOU’RE RIGHT! Henry Ford
This is going to be This is going to
a wonderful day! be a crappy
(bad) day!
THINKING
70. How to Change Your
Behavior
BEHAVIOR
Changes take
true assessment,
determination &
discipline
BEHAVIOR
71.
72. TEAM TEAMS
Together Together
Everyone Everyone
Achieves Achieves
More More
Success
One For All
All For One
73. Objectives:
• To highlight the mechanics of organizing
teams
• Identify the roles of individuals in teams
• Present procedural strategies for successful
team
74.
75. Work Agenda:
• Groups versus Teams
• Group Managers versus Team Leaders
• Team Building Concepts Applicable to the your organization
• Becoming an Effective Planner
• Strengthening Your Organizational Skills
• Building a Climate for Motivation
• Control System that Assures Goal Achievement
• Team Direction and Team Life Cycle
• Team Charter and Master Plan with Road Maps
• Action Planning & Establishing Overall Schedule
• Team Support Roles and Team Members‟ Roles
• Building Your Team
• Building Trust in Teams
• Coaching : The Key Ingredient in Team Building
• Team Meetings and Consensus Decision Making
• Monitoring Team Progress
80. THE KEY TO HIGH PRODUCTIVITY
AND HIGH PERFORMANCE
Your ability to set clear Goals and Objectives,
establish clear priorities and then to
concentrate on the most value able use of
your time.
81. Effective Time Management
Overview of Time Management Skills
Personal Time Management
How to Make the Best & Most of Your Most Perishable Resource
Basics of Time Management
82. Main Objectives:
• To help you determine how you presently use your time
• To make you aware of the portion of time over which
you’ve control
• To understand how to make the most effective use of the
time under your control
• To avoid and handle time-wasters
• Examining time management and understanding the
impact of using a system rather than being reactive.
• Introduction to the various systems and ideas that are
currently being used by thousands of effective people.
83. Topics Covered
Is your time 'running out'?
The key benefits of Time Management
Understanding the uses and misuses of time
Choosing the right tools for the job
Time management - the secrets revealed
Dealing with interruptions
Goal achievement through Timeline
Goal setting
The power of focus
Monthly, Weekly and Daily planning
Coordinating your time with others
Learning to 'control' your time
Increasing personal effectiveness
Appointments and Tasks
Tackling the 'time stealers'
Energy and Efficiency
Work -Life balancing
90. A process that includes
Exploring Oneself,
Studying the Right Subjects,
Getting a Matching Career and
eventually Retiring …. successfully
By Choice, Not By Chance
92. design of a hoped-for future and
the development of effective
steps for bringing it about
Roadmap that guides
and shows you what is
possible in career & life
93. Memory Building & Speed Reading
•Location
Text Text
•Code Tex
t
•Action
Text Text Text
Text Tex Text
t
94. Reprogramming & Reframing for Success
Reframing is not a way of looking at the world through rose- colored
spectacles, so that every thing is really good. Problems will not vanish
with their own accord, they will have to be worked through, but the more
ways you have of looking at them, the easier they are to solve.
“There is nothing either good or bad,
but thinking makes it so”.
Events happen,
but until we give them meaning,
relate them to the rest of our life
and evaluate the possible consequences,
they are not important.
To reprogram a thing you change the negative, into a positive or vice versa.
95.
96. Meta Model & Milton Model for Success
META MODEL has a series of devices for achieving a better understanding of
vague language patterns, including specific questions for added clarification.
NLP has a very powerful map of how language operates.
This map of language is known as the Meta Model in NLP literature.
The word „meta‟ comes from the Greek,
and means over and beyond, or on a different level.
The Meta Model uses language to clarify language,
it prevents you from deluding yourself that you understand what words mean;
it reconnects language with experience.
97. The META MODEL is a series of questions
that seek to reverse and unravel the deletions
and distortions and generalizations of language.
These questions aim to fill in missing information,
reshape the structure and elicit specific information
to make sense of the communication.
It is worth bearing in mind
that none of the following patterns is good or bad in itself.
It depends on the context in which they are used
and the consequences of using them.
The Milton Model allows you to use language patterns
that are artfully vague so that clients can give it a meaning
that is appropriate for them.
The Milton Model can be used to pace and lead a person's reality,
distract and utilize the conscious mind and to access
the unconscious mind and thus the person's resources.
98. Breaking the Limits
(Making Impossible, Possible)
What you believe about your self is what happens to you.
102. COMMITMENT AND PURSUANCE
Edison failed 9999 times to light a bulb
1. Failed in business at age of 21
2. Was defeated in a legislative race at age of 22
3. Failed again in business at age of 24
4. Overcome the death of loved one at age of 26
5. Had a nervous breakdown at age of 27
6. Lost congressional race at age of 34
7. Lost congressional race again at age of 36
8. Lost senatorial race at age of 45
9. Failed to become vice president at age of 47
10. Lost senatorial race again at age of 49
11. Elected as president of United States at age of 52
ABRAHAM LINCOLIN
104. M O T I V A T I ON
A process that starts with a
physical or psychological
deficiency or need that
activates behavior or a drive
that is aimed at some goal.
105. Motivation Means
Employees’ Desire & Willingness
to work and contribute to the Organization
Motivation to work is caused by a person’s
long term and quality involvement in job
His total commitment to add value to the
strategic objectives of the organization
106. Subordinates'
MOTIVATION
Show Excellence and then demand Excellence.
Don‟t try to change others/staff without first
changing yourself
Major Reason for Demotivation
“is not knowing what is expected of staff’
107. Manager
Coaching & Career Value
Counseling & Benefits
What
Positive Motivates Work
Feedback Environment
Staff
Progress Challenging
in Work Tasks
Subordinates
110. A Leader takes the people where they want to go. A great leader takes people
where they don‟t necessarily want to go, but ought to be.
111. Objectives
Mind, Thoughts, Feelings
Identify the core values of leading others / subordinates
Know the salient characteristics of leaders
To identify and utilize our potential for a happy and
productive workplace and life
112. Leaders Are Made, Not Born
You are what you think you are
Your self-image determines your performance
Change your self-concept -- the way you think
about yourself as a leader
You Become What You Think About
113.
114. The Quality of Courage
Willingness to make hard decisions & take firm action
Boldness – willingness to initiate action in the face of
uncertainty and possible failure
Offensive Strategy – leaders move to engage the opposition
rather than wait for the competition to come to them
Attack Orientation – leaders dare to go forward
Patience – leaders have the courage to stay on course when
the going gets tough and when the outcome looks uncertain
Risk Taker – future belongs to those who take calculated
risks, move forward, and are willing to deal with conflicts by
confrontation rather than by evasion
115. The Ability to Inspire & Motivate
eliciting emotions from followers
Leaders arouse excitement and enthusiasm
They are committed, intense, dedicated to goals
Leaders empower others to perform beyond their
previous levels of accomplishments by
encouraging and positive expectation
Leaders inspire loyalty by being loyal to their
followers and their organizations
116. Leaders Build a Champion Team
leader‟s ability to bring together winning teams
Leaders surround themselves with the best people
Provide clear coaching, and have an intensive people-
development and training program
Place emphasis on planning = good market intelligence,
facts, statistics, accuracy
Use selective player assignments; put people where their
strengths make the greatest contribution
Set demanding standards, and quickly weed out the
incompetent staff members
117. We Always Remember
Only Those Leaders
Who Bring About
a Positive Change in
People, Society, World
121. • Show excellence and then demand
Excellence
• Inspire people with your manners &
character
• Be a coach and a living, an inspiring example
• Don’t just look after yourself; take care of
those who serve you or are managed by you
Master Yourself by Reading the Life of
Prophet Muhammad ( pbuh )
123. Training With Success: ‘How-To-Do-It’ Program
You can successfully improve your instructional performance, and you can do it
quickly, systematically and easily with this results-oriented program.
Results You Can Count On …
You will learn …
•What to do to identify training needs
• How to set realistic training objectives
• How to make your presentations exciting and enjoyable
• How to build the critical success factors into your training
• How to choose the best training methodology and techniques
•Have an increased understanding of adult learning principles
and implementation requirements for effective learning
•The roles, responsibilities and usage of skills for a competent trainer
•The skills for designing and developing effective training modules,
aids and implementation
•The training needs assessment and evaluation process
124. Following objectives for Developing Instructional
Design have been developed to guide participants
to the core issues covered in this program:
•How to use a system to design a training program
•How to conduct training needs analysis
•How to identify training objectives
•How to develop training objectives
•How to evaluate and select training techniques
•How to plan and review your training performance
•How to develop easy-to-follow presentation skills
•How to convert years of front-line experience into a
systematic and well-organized training program
125. What is Training? The basic objective of training is to improve KASH :
Knowledge, Attitudes, Skills and Habits.
Attitudes are caught, not taught.
What is Development? It means D = IP + FG … Improved Performance
plus Future Growth
ASTD ( American Society for Training & Development )
126. • Introduction: Training & Development
Different Roles of a Trainer
Adult Learning Principles
Trainer Skills Toolkit
•Communication Skills
•Listening Skills
•Presentation Skills
•Questioning Skills
•Developing Effective Training Modules
•Using Appropriate Training Techniques
•Effective Use of Training Aids & Equipments
•Mastering the Art of Delivery
•Organizational Training Systems
•Training Needs Analysis
•Assessment & Evaluation
127. This is not just another traditional chalk-talk
seminar; it’s a condensed program on enhancing
personal and professional caliber for a long-term
permanent success in Training career.
Give your training staff a chance to reach their full
potential, and successfully contribute to the
objectives of your organization.
130. What is The Difference Between
Mind And Brain?
131. Operator Bio Computer
Master Slave
Non Physical Existence Physical Existence
132. Sub Conscious / Conscious More than A
90% (Filters) 10% Billion Neurons
Unlimited Power Working Capacity More
than Super Computer
Normally Usage 3 to 5% Normally Usage 5%