SlideShare a Scribd company logo
The Art Of Documentation
and Readme.md
@Ben_Hall
Ben@BenHall.me.uk
Katacoda.com
The Art Of Documentation
and Readme.md
@Ben_Hall
Ben@BenHall.me.uk
Katacoda.com
@Ben_Hall / Blog.BenHall.me.uk
WHOAMI?
Learn via Interactive Browser-Based Labs
Katacoda.com
Agenda
• User's Product Journey
• How User's Learn
• 5 Stages of Documentation
• How it applies to Readme.md
• Managing Docs
How documentation can help the
adoption of your product/project
Different to code documentation
Where to begin?
The journey begins long before
mycompany.com/docs
Not created once the product is
complete
Users engage with your site, your
examples, your demos before
reading your documentation
Exploration Getting Started
OnBoarding/Problem
Solving
Guidance/Discovery Reference
Exploration Getting Started
OnBoarding/Problem
Solving
Guidance/Discovery Reference
One Minute
9 Minutes
Website and Readme.md
“Call Us”
OnBoarding/Problem Solving Guidance/Discovery Reference
Maps to how users learn
Exploration Getting Started
OnBoarding/Problem
Solving
Guidance/Discovery Reference
How to start creating
documentation
Stage 1: Exploration
This is your first piece of
documentation
“Why should I care?”
Stage 2: Getting Started
9 minutes left for users to identify
value
“Do you solve my problem?”
Can your product relate to my
dream/problem?
What about mobile/iPad?
🤔
Source-only Releases
Broken Samples
Video Content
Stage 3: Onboarding
“Congratulations! I want to use
your product”
How quickly can you get them
started?
Provision API keys, access
tokens, downloads
Stage 4: Guidance and
Discovery
“Your product is solving my
problem. What other problems
can you solve?”
Promote Your Community
Stage 5: Reference
Becoming an expert…
But what about Readme.md?
Exploration Getting Started
OnBoarding/Problem
Solving
Guidance/Discovery Reference
Sets the tone
What should be included?
• Why project exists
• Show them what problems it solves
• Show them how to get started
• Tell them how to be successful
Building community
Open Source Focused
• Include Contributors guidelines
• Include License
• Include where to discuss the project
“Just Read The Tests”
Managing Docs
Separate Project
Build it’s own community
Kubernetes sig-docs
Automated tests for your
examples?
Make it easy to provide feedback
Who creates the “best”
documentation?
https://betta.io/blog/2016/12/14/what-developer-experience-could-learn-from-lego/
Exploration Getting Started
OnBoarding/Problem
Solving
Guidance/Discovery Reference
www.katacoda.com
blog.BenHall.me.uk
Thank you!
@Ben_Hall
Ben@BenHall.me.uk
www.Katacoda.com

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The art of documentation and readme.md

Editor's Notes

  1. Not created once the product is complete
  2. The art of documentation is making your docs feel part of your product
  3. Sadly most documentation is the Owl
  4. Trust