Віктор Матусов "The Art of Delegation"
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Lviv Project&Product Management Day 2019 Stream: Project
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Віктор Матусов "The Art of Delegation"
- 2. Confidential Agenda - Management Trinity - Why delegate? - Delegation: A to Z - What to delegate?
- 6. Confidential Management Trinity ● 1-on-1’s ● feedback
- 7. Confidential Management Trinity ● 1-on-1’s ● feedback ● coaching
- 8. Confidential Management Trinity ● 1-on-1’s ● feedback ● coaching + delegation
- 9. Confidential
- 10. Confidential
- 11. Confidential
- 12. Confidential
- 13. Confidential
- 14. Confidential
- 15. Confidential
- 16. Confidential
- 17. Confidential
- 18. Confidential
- 19. Confidential
- 20. Confidential Step 1: Ask for help
- 21. Confidential Step 1: Ask for help ● relationship power over role power
- 22. Confidential Step 1: Ask for help ● relationship power over role power ● commitment energy over compliance energy
- 23. Confidential Step 1: Ask for help ● relationship power over role power ● commitment energy over compliance energy ● never ask a question if you have no intent to honor the answer
- 24. Confidential Step 2: Explain why you chose them
- 25. Confidential Step 2: Explain why you chose them ● good at | wants to | needs to
- 26. Confidential Step 2: Explain why you chose them ● good at | wants to | needs to ● don’t go long about it
- 27. Confidential Step 3: Get commitment
- 28. Confidential Step 3: Get commitment ● before providing details
- 29. Confidential Step 3: Get commitment ● before providing details ● if they say “yes”, they will be listening proactively
- 30. Confidential Step 3: Get commitment ● before providing details ● if they say “yes”, they will be listening proactively ● if they say “no”, you will be able to validate their doubts
- 31. Confidential Step 4: Set expectations
- 32. Confidential Step 4: Set expectations ● deadline
- 33. Confidential Step 4: Set expectations ● deadline ● quality standard
- 34. Confidential Step 4: Set expectations ● deadline ● quality standard ● reporting
- 35. Confidential Step 5: Ask if they need support
- 36. Confidential Step 5: Ask if they need support ● skill and resource needs
- 37. Confidential Step 5: Ask if they need support ● skill and resource needs ● beware: avoid reverse delegation!
- 38. Confidential
- 39. Confidential What to delegate? ● don’t delegate your primary responsibility
- 40. Confidential What to delegate? ● don’t delegate your primary responsibility ● overdelegation is better than underdelegation
- 41. Confidential What to delegate? ● don’t delegate your primary responsibility ● overdelegation is better than underdelegation ● good at | wants to | needs to
- 42. Confidential What to delegate? ● don’t delegate your primary responsibility ● overdelegation is better than underdelegation ● good at | wants to | needs to Name Good at Needs to Wants to Responsibility Anna Ivan Maria Andriy Alex
- 43. Confidential What to delegate? ● don’t delegate your primary responsibility ● overdelegation is better than underdelegation ● good at | wants to | needs to ● beware: transition curve! Name Good at Needs to Wants to Responsibility Anna Ivan Maria Andriy Alex
- 47. Viktor Matusov