Tiffany English is seeking a position as a pharmacist technician. She has experience in customer service, sales, and health insurance. Her skills include reading comprehension, active listening, time management, and quality control analysis. Currently, she works as an insurance customer service representative where she sells products over the phone, schedules appointments, and answers customer questions. She has a high school diploma and certification in health and life insurance.

1. Tiffany English
2718 Sunset Strip Ave Glenn Heights, Texas 75154 214-527-4258 tiffany.alexis@att.net◆ ◆ ◆
PHARMACIST TECHNICIAN
• Reading Comprehension
• Speaking
• Writing
• Mathematics
• Management of Material Resources
• Management of Personnel Resources
• Time Management
• Judgment and Decision Making
• Management of Financial Resources
• Operation and Control
• Equipment Maintenance
• Installation
• Operation Monitoring
• Quality Control Analysis
• Repairing
• Active Listening
• Active Learning
Professional Experience
INSURANCE CUSTOMER SERVICE REPRESENTATIVE August 2016 - Present
TELETECH ENNIS,TEXAS
• Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade
potential customers to purchase a product or service or to make a donation.
• Explain products or services and prices, and answer questions from customers.
• Answer telephone calls from potential customers who have been solicited through advertisements.
• Schedule appointments for sales representatives to meet with prospective customers or for customers to
attend sales presentations.
Education & Training
HIGH SCHOOL June 2011
HIGH SCHOOL Cedar Hill, TX
CERTIFICATION - HEALTH & LIFE INSURANCE July 2013
TELETECH Ennis, Tx