Brittany Sosby has over 10 years of experience in retail sales and customer service. She has strong skills in Microsoft Office, communication, and decision making. Her work history includes positions at Old Navy, Bedazzled, Ted Baker, Dunkin Donuts, and Wireless Associates where she performed tasks like merchandising, stocking, cash handling, customer assistance, and sales. She aims to satisfy customers, resolve issues, and meet or exceed sales goals through her engagement and product knowledge.

1. Brittany Sosby
bsosby22@gmail.com
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EDUCATION
King Phillip Regional High School Wrentham, MA
June 2007
SKILLS
• Proficient in Microsoft Word, Excel, Powerpoint, Apple Pages, Numbers, and Keynote.
• Ability to understand the cost and benefits of potential problems in decision making.
• Service oriented team worker with excellent communication skills.
• Excellent at engaging with others candidly, enthusiastically, and professionally.
EXPERIENCE
Old Navy Foxborough, MA
Visual Merchandiser November 2012- July 2013
• Responsible for receiving all stock, which involved heavy lifting, tracking lost items, and
completing special orders.
• Maintained stock room, all floor merchandise, and worked new items into the appropriate
merchandise zones to ensure upkeep.
• Proactively acknowledged, greeted and assisted customers in the store.
• Served multiple customers, discovered their needs, and made recommendations to generate sales.
!Bedazzled Wrentham, MA
Sales Associate August 2011- November 2012
• Enhanced product knowledge utilizing limited resources.
• Merchandised, stocked and replenished the selling floor constantly.
• Maintained working knowledge of store’s policies and procedures.
• Handled cash, checks, and credit card transactions.
!Ted Baker Wrentham, MA
Sales Associate September 2011- September 2012
• Merchandised, restocked and maintained sales floor.
• Met and exceeded sales goals, as well as, upheld brand and operational standards.
• Processed shipments and ensured all merchandise is represented on the floor.
• Assisted supervisors to identify and resolve issues in the store.
!Dunkin Donuts Wrentham, MA
Cashier and Bakery Associate September 2003- August 2011
• Acknowledged and responded to all guests’ needs and special requests
• Empowered the team to satisfy guests and resolved problems
• Monitored and adjusted the products according to established standards
• Ensured quality food and beverages are served to each guest
• Adhered to food safety, sanitation and cleanliness standards
!Wireless Associates Brockton, MA
Sales Associate October 2010- March 2011
• Offered customers with exemplary and timely service, while providing knowledge of all products.
• Recommended alternative purchase choices.
• Addressed loss prevention issues immediately.