This document is a resume for Antione Hearon. It summarizes his contact information, education history including an Associate of Arts from Olive-Harvey College and some time at Howard University, and work experience including roles as an Energy Advisor, Driver for Uber, Bank Teller at Bank of America, Package Handler at UPS, Tutor, Independent Business Owner, Canvasser, Administrative Assistant/Trainer at McDonald's, and Youth Counselor. It also lists his skills such as advanced computer knowledge and certification as a math tutor as well as his native English language.

1. Antione Hearon A_hearon0711@yahoo.com (773)
639-9085
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Antione Hearon
1/10/2017
9835 South Campbell Ave Evergreen Park, IL 60805
Mobile (773) 639-9085 Home (773) 474-7063
A_Hearon0711@yahoo.com
https://www.linkedin.com/in/ahearon
S U M M A R Y
Highly motivated experienced customer service administrator and
support staff. Experience and knowledge includes: organizational
management, human performance development, staff training,
staff supervision, and job coaching. Proficient in providing
exceptional customer-focused services. High mathematics
aptitude. Advanced computer knowledge and skills. Active
listener, approachable, empathic, engaging, capacity to make
things clear, confident, creative, friendly, socially-conscious, and a
critical thinker.
E D U C A T I O N
O l i ve-Harve y C o llege C h icago, I llinois
August 2013 - December 2015
Associate of Arts
 Concentration in Business Administration
 Concentration in Accounting
 Honors
H o w ard U n iver sity W a shington, D i str ic t o f
C o l umbia
August 2011 – May 2012
Degree N/A (Education Major)

2. Antione Hearon A_hearon0711@yahoo.com (773)
639-9085
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 Mathematics
 Music
R i c h S outh H i gh S c hool R i chton P ar k, I llinois
August 2008 – May 2011
High School Degree
 GeneralStudies
 Honors
 Student Government
 Excellence in Leadership
E X P E R I E N C E
Energy Advisor | J u s t E ne r gy & T a r a E ner gy
December 2016 – N/A
 Door to Door Sales
 Provide excellent customer service
 Handle customer’s questions and concerns in person or
via telephone
 Maintain up to date knowledge of products and services
 Perform customer interaction services via paper or
electronic channels
Driver | U b e r
May 2016 – N/A
 Drive customer to requested destinations in a timely and
safe manner
 Maintain excellent and clean vehicle condition

3. Antione Hearon A_hearon0711@yahoo.com (773)
639-9085
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 Create Excel spreadsheet and maintained files to track
mileage, maintenance, and miscellaneous expenses.
 Effectively use navigation apps on smart phone
 Engage customers in a friendly manner
 Create an enjoyable experience for customer
Bank Teller | B a n k o f A me rica
February 2016 – August 2016
 Provide account services to customers
 Maintain knowledge of up-to-date banking products and
services
 Cross-sell bank products by answering inquiries;
informing customers of new services and promotions
 Answering the phone and handle customer’s requests
and inquiries
 Safely effectively handle large amounts of cash
 Securely open and close the financial center
 Build rapport with customers
 Verify bank vault values
 File customer documentation
Package Handler (Seasonal) | U P S
September 2015 – January 2016
 Load/unload packages
 Maintain a clean and safe work environment
 Sort and organize merchandise
 Handle packages with care in order to maintain high
quality packaging

4. Antione Hearon A_hearon0711@yahoo.com (773)
639-9085
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Tutor | C i ty C o lleges o f C h icago
August 2015 – May 2016
 Mentor students in mathematics
 Provide a safe and comfortable learning environment
 Track and log student progress
 Brainstorm and implicate new methods to enhance the
student and tutor experience
 Provide supplies to aid the student with their studies
 Create study plans to help students progress in their
studies
Independent Business Owner | A m w ay
January 2015 – January 2016
 Responsible for direct retail sales, marketing and
management activities of Amway brands
 Responsible for increasing Amway market share through
product sales
Canvasser | G r assroots C a mpaigns
August 2011 – December 2011
 Conduct face-to-face outreach and small-donor
fundraising for social justice-oriented campaigns
 Recruit and sign new supporters
Administrative Assistant/Trainer | M c D onald’ s
July 2009 – August 2015
 Cashier
 Receive and store incoming product shipment
 Organize daily sales reports
 Create performance reports
 Mentor and support crew members beginning at
orientation and throughout employment

5. Antione Hearon A_hearon0711@yahoo.com (773)
639-9085
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 Lead staff in continuous development and performance
improvement
 Handle cash receipts
 Provide customers with a quick and accurate service and
show sensitivity to their individual needs
 Food preparation
 Produce orders at a consistently high standard and
understand that quality control is vital
 Maintain cleanliness throughout the store
Youth Counselor (Seasonal) | C i t y o f C h icago P ar k
D i s tri ct
June 2008 – August 2011
 Guided children and teens in camping, swimming, and
other outdoor activities
 Provide emotional support for youth
 Explain and enforce all the rules of the camp
 Choreograph dance routines
S K I L L S
 Advanced computer knowledge and software skills
 Proficiency in Windows 2000, XP, 7, and 8 operating
systems
 Proficiencyin Microsoft Word, Excel, and PowerPoint
software programs.
 Certified math tutor
L A N G U A G E S
 Native Language: English

6. Antione Hearon A_hearon0711@yahoo.com (773)
639-9085
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