Stories are more than fairy tales - they help businesses get found. They grab the attention of your audience, and turn them into loyal customers. If done properly. Here, we talk about how to uncover your own brand story, how to tell it well, and turn that audience into a captive one.
14. “‘fresh is not enough, anymore.’ Now we want to know the
sources for all of our ingredients, so that we can be sure they
are as flavorful as possible while we are mindful of the
environmental and societal impact of our business.”
How do want to change the audience?
34. The key to a good
story
Resolve
conflict
&
Make your
customer the hero
Happy Endings
to
Captivate your
audience
35. Lisa Gerber
Big Leap Creative Integrated Communications
•www.bigleapcreative.com/blog
•lisa@bigleapcreative.com
•@lisagerber
•Slideshare: www.slideshare.com/lisagerber
36. Tell a Great Story on The Web
Lisa Gerber
Big Leap Creative
@lisagerber
37. You don’t have to be a beautiful writer.
You have to tell a great story
38. • Personal
• Make it about your customer
• Speak to benefits and outcomes/not features and services
• Tell a story bigger than yourself
• Be provocative with a purpose
• Don’t tell people how to feel. Make them feel it.
48. Where to start
• So what?
• How does it relate to the protagonist of your story?
• Give background as it related to resolving their conflict.
• What is the point you are trying to make?
• Social proof - what do others say/think about you? How
have you helped others? Prestigious awards and
recognition.
• Showcase your people. Who will your prospects be
doing business with?
55. I saw Bob Moore, founder of Red Mill Whole
Grains speak at a conference this year
about growing his business from his kitchen
table to $200 million business in 40 years.
Bob Moore, founder of Red Mill Whole
Grains, grew his business from his kitchen
table to a $40 million business in 40 years.
56. Now, it’s a trendy to wear these boots.
People pay a premium to wear Red Wings
with leggings and oversized flannel shirts
from Pendleton.
Now fashionistas pay top dollar at trendy
shops to wear Red Wings paired with
leggings and oversized Pendleton plaid
shirts.
61. Lisa Gerber
Big Leap Creative Integrated Communications
•www.bigleapcreative.com/blog
•lisa@bigleapcreative.com
•@lisagerber
•Slideshare: www.slideshare.com/lisagerber
Editor's Notes
I turned to the internet to figure out what to do. In this case, I used google.
and we tend to forget that when we’re creating our marketing content. We’re focused on checkign items off the to-do list - filling in home page real estate.
This is your opportunity to be remarkable - It doesn’t matter if you are giving dogs back their quality of life, or making paperclips - you are in business because you solve a problem in the marketplace.
There are a variety of ways people are looking for you and a ton of ways to get found.
Search engines are getting smarter.
You’ll notice Google served me results relatively near my home.
Your stories are getting distributed on the internet in a variety of ways - and it all serves to get you found.
How much I spent at the hospital. Ebay experiment.
when you share who you are, you connect more meaningfully.
How do you tell a story that captivates the audience? What you do is boring, right? When done right, stories captivate us and make us feel something. In it’s simplest form, stories are made up of conflict and conflict resolution. Our brains are wired for survival. That definition of survival has changed over the millennia, obviously. What it means now is very different from when we were living in caves. We seek happiness and we’re looking for meaning. If our content doesn’t do that right away, they move on.
What is the goal? How do you want to change people? You’re not selling your service or product, you are somehow making life better for people with the solution you provide. Tie back up to example - the vet hospital never sold me on THEM.
The customer is the hero of your story. not you.
You can’t tell people how to think or feel. But you can make them think or feel. How do you want to transform them? Inspire, motivate, educate, entertain.
Tell a story bigger than yourself. Vision. What is the outcome or end game of doing business with you? What is the new bliss. (Nancy Duarte). Spin Sucks, Patagonia, Chipotle
Your story is much more than the About page on your website. Please don’t let it languish there.
Once you have your big picture story, you can drill down and get it out in a variety of ways. How do you take it and apply it practically to your business. You want to know what to talk about? here are some ideas.
Febreze and the safety for pet rumor
Your pricing is a big part of your story and all too often, it gets left out because we want the phone to ring and
Like the guy with the dog who got help. Customer stories are some of the best and most powerful. and there are a lot of ways to get them out regardless of your budget, from encouraging social shares, customer testimonials on your website and via email marketing, your pr and blogger outreach. and take it up from there -
Personality - have fun.
Don’t feel like you have to give it all up in the first date.
Weber Grill could have said they are the leading provider of world-class grills for 50 years.
If I were to boil it all down into one sentence, it would look like this.
Solve problems, don’t sell products. Make it about the customer, not you, and you will capture the attention you desire.
there is a framework that needs to happen underneath
Your story is much more than the About page on your website. Please don’t let it languish there.
Your story is much more than the About page on your website. Please don’t let it languish there.
Weber Grill could have said they are the leading provider of world-class grills for 50 years.
What is the problem you solve
reading, saving words in files. change boring verbs into exciting ones. Oxford Dictionary has over 170,000 words. According to Economist, Most adult native test-takers range from 20,000–35,000 words
.
bullets, short paragraphs, sentences, lists, sub heads.
visualize one person, just start, step back and explain to an imaginary friend.