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World®
’16
Technology	Primer:	Use	Zero-Config Agents	
in	CA	Application	Performance	
Management	(CA	APM)	Command	Center
Haroon	Ahmed,	VP	Engineering	Services,	CA	Technologies
Nishant	Kabra,	Principal	Product	Manager,	CA	Technologies
DO4X97S	
DEVOPS	– AGILE	OPERATIONS
2 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
©	2016	CA.	All	rights	reserved.	All	trademarks	referenced	herein	belong	to	their	respective	companies.
The	content	provided	in	this CA	World	2016	presentation	is	intended	for	informational	purposes	only	and	does	not	form	any	type	of	
warranty. The information	provided	by	a	CA	partner	and/or	CA	customer	has	not	been	reviewed	for	accuracy	by	CA.	
For	Informational	Purposes	Only	
Terms	of	this	Presentation
3 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Abstract
CA	Application	Performance	Management	(CA	APM)	features	the	industry’s	simplest	approach	to	
getting	app	monitoring	up	and	running.	The	first-ever	zero-configuration	agent	simplifies	
monitoring	by	detecting	app	environments	and	deploying	the	best	and	most	current	agent	
without	manual	interaction.	Learn	how	this	new	approach	to	agent	installation	makes	
monitoring	hybrid	and	cloud	environments	easier	than	ever.
Nishant	
Kabra
CA	Technologies	
Principal	Product	
Manager
Haroon	
Ahmed
CA	Technologies
VP,	Engineering	
Services
4 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Agenda
ZERO-CONFIG AGENT	VISION
SMART	INSTRUMENTATION	EVOLUTION
Q	&	A
SIMPLIFY	AGENT	MANAGEMENT
DEMO
1
2
3
4
5
5 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Browser
Mobile
Network Web	Server
Synthetic
Transactions
SQL	
Database
API	GatewayApp	Server
Passive	EUE
(Agentless)	
Mainframe
Transaction	Performance	and	How	to	Monitor
Microservice
Docker	Container
SSO User	Data	Store
Ability	to	trace	complex	transactions	that	traverse	the	entire	infrastructure	
from	customer-facing	systems	of	engagement	to	back-end	systems	of	record
Systems	of	
Engagement
Systems	of	
Record
=	Monitoring	Agent
6 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Browser
Mobile
Network Web	Server
Synthetic
Transactions
SQL	
Database
API	GatewayApp	Server
Passive	EUE
(Agentless)	
Mainframe
Transaction	Performance	and	How	to	Monitor
Microservice
Docker	Container
SSO User	Data	Store
Ability	to	trace	complex	transactions	that	traverse	the	entire	infrastructure	
from	customer-facing	systems	of	engagement	to	back-end	systems	of	record
Systems	of	
Engagement
Systems	of	
Record
=	Monitoring	Agent
Modern/Legacy	Stacks
Microservices/Cloud
DevOps/Agile
Complexity	@	Scale
End-to-End	View
Managing	Change	@	Scale
7 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
CA	Application	Performance	Management	Vision
Goal	of	this	Initiative	is	to	offer	maximum	value	in	shortest	time	possible	
without	requiring
§ Deep	knowledge	of	the	CA	APM	and	monitoring	agents	– Zero	Configuration
§ Deep	knowledge	about	the	application	– Smart	Agent
§ Zero	manual	steps	to	install/deploy	– Simplified	Management
§ Runtime	application	performance	conditions	– Adaptive	Agent
8 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
CA	APM	10.5
• Automatic	
backend	detection
• Enhanced	JMS	support
• Dynamic	extensions
• Agent	safety	net	
Immediate	
Value	OOTB
• Automatic	entry	
point	detection
• Support	Http	and	
JMS	backends
• Support	for	
modern	technologies
Faster	Root	
Cause	Analysis
• Automatic	evidence	
collection	for	performance
problems
• Deep	component	visibility	
in	stall	snapshots,	error	
snapshots,	traces
Smart	Agent	Feature	Evolution
9 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
CA	APM	10.5
• Remote	agent	
configuration++
• Agent	bundle	
upload/deploy
• Hot	extension	
deploy/upgrade
• Part	of	CA	APM	installer
• Extension	Marketplace
Agent	Triage
• Command	Center	UI	
and	controller
• Agent	reports
• Automatic	download	of	log,	
configuration	and	pbd files
• Enhance	filter	and	search
Agent	Management
• Create	agent	packages
• Simplify	agent	upgrades
• Remote	agent	configuration	
• Public	REST	API	for	
continuous	integration	
and	delivery
• Automatic	
controller	upgrade
Command	Center	Feature	Evolution
10 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
CA	APM	Marketplace
New	CA	APM	marketplace	to	
help	you	easily	find	
appropriate	extensions	to	
extend	monitoring	coverage
11 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Thank	you.
Stay	connected	at	communities.ca.com
12 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Demo
For	more	information	on	DevOps	– Agile	Ops,	please	visit:	
http://cainc.to/wYXSg6

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