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World®
’16
Hands-On	Lab:	Simplify	Configuration	with	
CA	Application	Performance	Management	
(CA	APM)	Command	Center
Guenter	Grossberger	– Sr.	Engineering	Services	Architect	- CA	Technologies
Andreas	Reiss	- Sr.	Principal	Engineering	Services	Architect	- CA	Technologies
DO4X151L
DEVOPS	– AGILE	OPERATIONS
2 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
©	2016	CA.	All	rights	reserved.	All	trademarks	referenced	herein	belong	to	their	respective	companies.
The	content	provided	in	this CA	World	2016	presentation	is	intended	for	informational	purposes	only	and	does	not	form	any	type	of	
warranty. The information	provided	by	a	CA	partner	and/or	CA	customer	has	not	been	reviewed	for	accuracy	by	CA.	
For	Informational	Purposes	Only	
Terms	of	this	Presentation
3 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Abstract
The	new	CA	Application	Performance	Management	(CA	APM)	Command	Center	simplifies	the	
administration	of	CA	APM	installations.	You	can	create	your	agent	configuration	in	the	Command	
Center	user	interface,	select	features,	and	add	extensions	from	the	CA	APM	Marketplace.	Finally,	
you	can	publish	the	agent	package	you	have	created	to	hundreds	of	agents.
Guenter	
Grossberger
Andreas	
Reiss
CA	Technologies
Sr.	Principal	Engineering	
Services	Architects
CA	Technologies
Sr.	Engineering	
Services	Architect
4 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Agenda
CA	APM	COMMAND	CENTER	VISION
AGENT	PACKAGES	AND	BUNDLES
Q	&	A
EXTENSIONS	AND	CA	APM	MARKETPLACE
PACKAGE	UPGRADES	AND	DYNAMIC	EXTENSIONS
LAB:	UPDATE	AND	DEPLOY	AGENT	PACKAGE	
1
2
3
4
5
6
5 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
CA	APM	Command	Center:
Agent	Packages	and	Bundles
6 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Recap:	Command	Center	Focus	Areas
§ Command	Center	can	be	distilled	into	4	distinct	areas
Diagnostics Health
View	Information	about	
Java	agents	running	
within	the	environment
Remotely	fetch	agent	log	
files	and	other	diagnostic	
information
Package	diagnostics	for	
upload	to	support	ticket
Remotely	change	the	log	
level	on	a	single	Java	
agent
Deployment
Ability	to	create	tailored	
packages for	deployment	
to	production	systems
Packages	exposed	via	API	
for	consumption	by	3rd
party	deployment	tools
Cloud	based	store	for	
agent	related	packages:	
APM	Marketplace
Configuration
Ability	to	create	
configuration	groups
Create	and	enforce	
configuration	policies
Support	for	‘hot’	and	
‘cold’	configuration
Audit	trail	of	
configuration	changes
Suggest	additional	
monitoring	opportunities
Review	the	monitoring	
overhead	of	the	agents
Report	issues	/	errors	
with	the	monitoring
Suggest	changes	to	the	
monitoring	to	reduce	
overhead
7 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Recap:	Architecture
8 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
What	is	a	Package?
A	package	is	an	archive (zip	or	tar)	that	contains	all	of	the	materials	required	
to	deploy	an	CA	APM	Java	agent.	This	includes:
§ Agent	JAR
§ Agent	profile	and	PBDs
§ Other	support	JARs	and	binaries
§ Install	instructions
9 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
What	is	a	Package?
A	package	is	tailored	to	the	environment	being	monitored
§ Application	server
§ Required	monitoring	functionality
§ Specific	monitoring	capabilities
§ Specific	installation	requirements
A	package	is	made	up	of	one	or	more	bundles,	each	of	which	represents	a	
piece	of	functionality	offered	by	the	agent
10 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
How	is	a	Package	Built?
Creating	a	package	involves	using	a	4	step	wizard	to	
1. Define	the	environment
2. Tailor	the	bundles
3. Tailor	the	configuration
4. Tailor	the	installation	instructions
Skipping	steps	2-4	will	create	a	default	package	for	the	
selected	environment
11 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
What	Does	a	Built	Package	Look	Like?
A	package	is	a	zip	or	tar	file	that	exactly	resembles	an	
agent	install	directory,	with	the	usual	‘wily’	root	folder
Additional	files	created:
§ installInstructions.md – provides	tailored	instructions	on	
how	this	package	should	be	deployed
§ manifest.txt – provides	list	of	bundles	used,	together	with	
any	property	overrides
§ acc-master.pbl – used	to	provide	an	exact	list	of	pbd files	
included	in	the	configuration
wily
core
config
tools
acc-master.pbl
IntroscopeAgent.profile
pbd	files
hotdeploy
ext
manifest.txt
installInstructions.md
Agent.jar
common
connectors
logs
12 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
CA	APM	Command	Center	Lab	1:
Create	an	Agent	Package
13 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Create	New	Agent	Package
2.	Click	New
1.	Click	Packages
14 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Create	New	Agent	Package
2.	Select	OS
1.	Enter	name	and	
comment
3.	Select	agent
version
4.	Enter	MOM/EM	
(optional	or	list)
5.	Click	Done
15 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Create	New	Agent	Package
Download	link
OOTB	required	and	
recommended	bundles	per	
application	server
Version
16 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Create	New	Agent	Package
Download	link
Install	and	
configuration	
instructions
17 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
CA	APM	Command	Center	Lab	2:
Customize	Agent	Package
18 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Customize	Agent	Package
1.	Select	agent	bundle
2.	Click	“EDIT”
Or	“COPY”
19 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Customize	Agent	Package
Bundle	description	and	
dependency	
information
Bundles	are	organized	
into	four	categories:
1. Core
2. Environment
3. Feature
4. Custom
1.	Select	bundle
3.	Click	“Configure	
Bundles”
2.	Click	“ADD”
20 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Customize	Agent	Package
§ IntroscopeAgent.profile	is	broken	down
into	bundles
– Enterprise	Manager	connection
– Java	agent
– Command	Center
– Browser	agent
– JMX
– EJB
§ Command	Center	constructs	package	
IntroscopeAgent.profile	from	bundles
21 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Customize	Agent	Package
Changed	properties	
are	shown	in	bold	font
You	can	add,	revert	
and	delete	your	own	
properties	here.
Description	and	
properties	are	shown	
per	bundle
E.g.	use	
“MathClient”
as	agent	name
Enter	
a	custom	property
Custom	properties	are	
marked	with	the	star
22 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Customize	Agent	Package
You	can	edit	the	install	
instructions	as	well.
2.	Click	“DONE”	when	
you’re	finished
1.	Click	“Install	
Instructions”
Text	is	markdown	
syntax	(help	explains	
markdown!).
23 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
CA	APM	Command	Center	Lab	3:
Import	Bundle	from	APM	Marketplace
24 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Motivation
§ CA	APM	is	extensible
§ There	are	many	field	extensions	out	there	– where?
§ CA	APM	Community,	github.com/CA-APM,	colleagues	laptop,	…
§ We	have	started	to	make	extensions	fully	supported	via	CA	Support
§ CA	APM	Marketplace	is	the	place	to	find	all	CA	APM	extensions
§ http://marketplace.ca.com/apm
25 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
CA	APM	Marketplace
http://marketplace.ca.com/apm
CA	supported	
extension
Search	or	select	
category
Search	or	select	
category
• Agent	extensions
• EPA	agent	plugins/scripts
• Examples
SSO:	ca.com,	Support,	
Communities	login
All	CA	APM
extensions	are	free!
26 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
CA	APM	Marketplace
§ After	ordering	you	will	get	two	emails
– Order	confirmation
– Download	link
§ Downloaded	File	(if	Agent	Extension)
– <extension>-<version>-dist.tar.gz
e.g.	spring-3.3.0-dist.tar.gz
§ post-10.5/spring-3.3.0.tar.gz	(agent	bundle!)
§ pre-10.5/spring-3.3.0-pre-10.5.tar.gz	(agent	bundle!)
– Import	into	Command	Center:	Import	button	in	C	APM	10.5,	copy	to	import	
folder	in	CA	APM	10.2	and	CA	APM	10.3
http://marketplace.ca.com/apm
27 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Import	Extensions
2.	Click	“IMPORT”	and	
select	file
1.	Click	“Bundles”
28 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Import	Extensions
Restart	necessary
Bundle	will	appear
in	list
29 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
CA	APM	Command	Center	Lab	4:
Dynamic	Extensions
30 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Dynamic	Extensions
New	agent	sub-directories
To	deploy	and	agent	extension:
1. Use	Command	Center	or
2. Copy	extension	into	$WILYHOME/deploy
Extension	will	be	extracted	into	extensions	directory
– If	the	extension	is	dynamic	(property	in	
bundle.json)
§ Loaded	version	of	extension	is	unloaded
§ New	version	of	extension	is	loaded
§ No	application	server	restart	required
– Otherwise	only	loaded	on	application	server	
restart
Old	agent	extensions:
core/config,	core/ext
Drop	new	extensions	
into	deploy	or	use	ACC
New	extensions	
directory
31 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Dynamic	Extensions
No	restart	necessary
Bundle	requires
restart
Dynamic	extension
Old	(pre-CA	APM	10.5)	
extension,	not	dynamic
32 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Dynamic	Extensions
Dynamic	extensions
Bundle	requires
restart
Dynamic	extension
33 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Dynamic	Extensions
You	can	push	a	changed	configuration	
to	a	group	of	agents	(“Named	Filter”)	
directly	from	the	Command	Center	UI
Agent	status	will	show	if	an	agent	
needs	to	be	restarted
34 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
Thank	you.
Stay	connected	at	communities.ca.com
35 ©	2016	CA.	ALL	RIGHTS	RESERVED.@CAWORLD				#CAWORLD
DevOps	– Agile	Ops
For	more	information	on	DevOps	– Agile	Ops,	please	visit:	
http://cainc.to/wYXSg6

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