The document discusses the expanding use of technology in the field of counseling. It describes how counselors use online communication tools like email, web chat, and video conferencing to connect with clients internationally. While online communication allows greater access to therapeutic services, some debate exists around whether it is superior to face-to-face counseling. The document concludes that technology provides opportunities to increase access to counseling services, though counselors should take legal precautions with online work due to its sensitive nature.