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Technical Writing 
Guidelines for how to write 
Coaching Committee 
Delivered By: ElSayed Mahmoud 
1 10/5/2014
Agenda … 
Your Professional Way To Technical Writing : 
What is technical writing ? 
How to be a good writer ? 
2 10/5/2014 
Technical Writing process. 
How to write formal & informal emails. 
How to write a report.
So what is technical writing..?? 
 Writing for any purpose in the fields of science, 
technology, business, and the professions. 
 Such as, 
( E-mails, letters, reports, abstracts, 
instructions, manuals, incident reports, advertising, 
promotional material, and so on all of this can be 
considered technical writing). 
3 10/5/2014
How to be a good writer: 
4 10/5/2014
The technical writer’s process : 
• Follow these steps to effective technical writing: 
Remember: 
Be a reader before being a writer. 
5 10/5/2014
What is Email ? 
Email … 
 Short for electronic mail, e-mail or email. 
 Messages that may contain files, images, or 
other attachments sent through a network 
to a specified individual or group of 
individuals. 
Remember: 
Your email is your image, before your 
organization. 
6 10/5/2014
Email … 
Mail, Email & Webmail 
You Know: 
The first e-mail was sent by Ray Tomlinson in 1971. 
US programmer who implemented an email system. 
7 10/5/2014
Email Content .. 
8 10/5/2014
Compose .. 
9 10/5/2014
Compose 
Answer these Questions ! 
10 10/5/2014
Compose .. 
11 10/5/2014
The last Question “Email Subject” 
Remember: 
Sometimes your subject more important than the while email. 
12 10/5/2014
Email Body … 
Salutation 
13 10/5/2014
Email Body … 
Salutation 
The 
Reader 
Formal Know your audience 
Single 
Dear Smith, 
“Dear” Dear Ms. Smith: the most common and accepted e-mail salutation. 
Dear Sir or Madam: 
Multiple 
Greetings. A very formal greetings, Single & Multiple. 
To Whom It May Concern: 
Dear Sirs: 
Dear Gentlemen: To unknown recipients. 
Dear Colleagues: 
American use a coma or a colon (:) 
14 10/5/2014 
Always try to find out the proper name of the person who 
will be reading the message, and use it.
Email Body … 
Salutation 
The 
Reader 
Informal Know your audience 
Single 
James, 
Show that the writer hasn’t taken the time to investigate 
the company they’re writing to. 
Good morning, James. 
Hello, James. 
With No Name 
Dear Hiring Manager, 
Multiple 
What’s up, 
Jane and Tim, 
Dear Jane and Tim: 
Hello, Hi, Hey, 
Hi, all! 
Guys, 
15 10/5/2014
Email Body … 
Message 
Introduce yourself in the first paragraph (if necessary). 
Positive Closing 
Write State Thank the your the actual recipient. 
purpose 
message. 
Be concise. 
Give full details in the following paragraph(s). 
No more than 5 paragraphs. 
Use formal Vocab. 
Give option & Suggest an action. 
No contraction “I am - Is not”. 
I am writing … 
to enquire about 
This is … 
Your title & Organization. 
Explain how you got the email address, if applicable. 
Thank you for your patience and cooperation. 
Thank you for your consideration. 
If you have any questions or concerns, don't hesitate to 
let me know. 
I look forward to hearing from you. 
Looking forward to your reply. 
Make sure that the final paragraph indicates what 
should happen next. 
I am writing in reference to .. 
Why you are writing & the opportunity 
you're writing about. 
Be Concise. 
Thank you for contacting ABC Company. 
Thanks for getting back to me. 
Thanks for your trust. 
Thanks for your offer. 
Thanks for your interest. 
Remember: 
Try to build relationships through your emails. 
16 10/5/2014
Email Body … 
Sign Off 
Be careful with your signature. 
 Full name. 
 If you have a job title, Put it. 
 Phone number. 
 Work email. 
 If the e-mail is about a job, include a career-related website or blog. 
. 
Use Your Smart Signature : 
www.wisestamp.com 
17 10/5/2014
18 10/5/2014
Email … 
Review 
 Proofread your message for content. 
 Proofread your message for spelling and 
Remember: 
"Write Once, Read Twice" 
grammar. 
 Proofread Your Vocab. 
 Punctuations “ Comma, Dashes & Marks ”. 
19 10/5/2014
Email … 
Attachments 
Avoid attachment, If necessary. 
Rename it. 
Referrer to Attachments. 
 I have attached … 
 … Is/ are attached. 
 Please find attached … 
 Attached you will find ... 
20 10/5/2014
Email … 
Submit 
Now, You can your email. 
21 10/5/2014 
SEND
For More Info, Click here: 
Formal Business Email. 
The Grammar of Business English Emails. 
Formal and Informal Email Writing . 
Tools to help you proofread emails . 
22 10/5/2014
Remember: 
We write to taste life twice … Anais Nin 
23 10/5/2014
Your Task: 
Please, 
everyone of you write a technical email & report. 
Send your email to: 
elsayedmahmoud@outlook.com, mention subject “ Email Task”. 
Send your report to: 
engsaraghazy@gmail.com, mention subject “Report Task”. 
24 10/5/2014
Your Feedback … 
25 10/5/2014
Thank You ^_^ 
26 10/5/2014

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Technical Writing Skills " Emails " - IEEE CUSB

  • 1. Technical Writing Guidelines for how to write Coaching Committee Delivered By: ElSayed Mahmoud 1 10/5/2014
  • 2. Agenda … Your Professional Way To Technical Writing : What is technical writing ? How to be a good writer ? 2 10/5/2014 Technical Writing process. How to write formal & informal emails. How to write a report.
  • 3. So what is technical writing..??  Writing for any purpose in the fields of science, technology, business, and the professions.  Such as, ( E-mails, letters, reports, abstracts, instructions, manuals, incident reports, advertising, promotional material, and so on all of this can be considered technical writing). 3 10/5/2014
  • 4. How to be a good writer: 4 10/5/2014
  • 5. The technical writer’s process : • Follow these steps to effective technical writing: Remember: Be a reader before being a writer. 5 10/5/2014
  • 6. What is Email ? Email …  Short for electronic mail, e-mail or email.  Messages that may contain files, images, or other attachments sent through a network to a specified individual or group of individuals. Remember: Your email is your image, before your organization. 6 10/5/2014
  • 7. Email … Mail, Email & Webmail You Know: The first e-mail was sent by Ray Tomlinson in 1971. US programmer who implemented an email system. 7 10/5/2014
  • 8. Email Content .. 8 10/5/2014
  • 9. Compose .. 9 10/5/2014
  • 10. Compose Answer these Questions ! 10 10/5/2014
  • 11. Compose .. 11 10/5/2014
  • 12. The last Question “Email Subject” Remember: Sometimes your subject more important than the while email. 12 10/5/2014
  • 13. Email Body … Salutation 13 10/5/2014
  • 14. Email Body … Salutation The Reader Formal Know your audience Single Dear Smith, “Dear” Dear Ms. Smith: the most common and accepted e-mail salutation. Dear Sir or Madam: Multiple Greetings. A very formal greetings, Single & Multiple. To Whom It May Concern: Dear Sirs: Dear Gentlemen: To unknown recipients. Dear Colleagues: American use a coma or a colon (:) 14 10/5/2014 Always try to find out the proper name of the person who will be reading the message, and use it.
  • 15. Email Body … Salutation The Reader Informal Know your audience Single James, Show that the writer hasn’t taken the time to investigate the company they’re writing to. Good morning, James. Hello, James. With No Name Dear Hiring Manager, Multiple What’s up, Jane and Tim, Dear Jane and Tim: Hello, Hi, Hey, Hi, all! Guys, 15 10/5/2014
  • 16. Email Body … Message Introduce yourself in the first paragraph (if necessary). Positive Closing Write State Thank the your the actual recipient. purpose message. Be concise. Give full details in the following paragraph(s). No more than 5 paragraphs. Use formal Vocab. Give option & Suggest an action. No contraction “I am - Is not”. I am writing … to enquire about This is … Your title & Organization. Explain how you got the email address, if applicable. Thank you for your patience and cooperation. Thank you for your consideration. If you have any questions or concerns, don't hesitate to let me know. I look forward to hearing from you. Looking forward to your reply. Make sure that the final paragraph indicates what should happen next. I am writing in reference to .. Why you are writing & the opportunity you're writing about. Be Concise. Thank you for contacting ABC Company. Thanks for getting back to me. Thanks for your trust. Thanks for your offer. Thanks for your interest. Remember: Try to build relationships through your emails. 16 10/5/2014
  • 17. Email Body … Sign Off Be careful with your signature.  Full name.  If you have a job title, Put it.  Phone number.  Work email.  If the e-mail is about a job, include a career-related website or blog. . Use Your Smart Signature : www.wisestamp.com 17 10/5/2014
  • 19. Email … Review  Proofread your message for content.  Proofread your message for spelling and Remember: "Write Once, Read Twice" grammar.  Proofread Your Vocab.  Punctuations “ Comma, Dashes & Marks ”. 19 10/5/2014
  • 20. Email … Attachments Avoid attachment, If necessary. Rename it. Referrer to Attachments.  I have attached …  … Is/ are attached.  Please find attached …  Attached you will find ... 20 10/5/2014
  • 21. Email … Submit Now, You can your email. 21 10/5/2014 SEND
  • 22. For More Info, Click here: Formal Business Email. The Grammar of Business English Emails. Formal and Informal Email Writing . Tools to help you proofread emails . 22 10/5/2014
  • 23. Remember: We write to taste life twice … Anais Nin 23 10/5/2014
  • 24. Your Task: Please, everyone of you write a technical email & report. Send your email to: elsayedmahmoud@outlook.com, mention subject “ Email Task”. Send your report to: engsaraghazy@gmail.com, mention subject “Report Task”. 24 10/5/2014
  • 25. Your Feedback … 25 10/5/2014
  • 26. Thank You ^_^ 26 10/5/2014

Editor's Notes

  1. http://www.wikihow.com/Write-a-Formal-Email
  2. Hyperlink