6. What is Communication?
• The act or process of using words, sounds, signs, or
behaviors to express or exchange information or to
express your ideas, thoughts, feelings, etc., to
someone else.
• Communication is a two way process.
8. Technical Communication
Technical Communication is a Writing that aims to get work done,
to change the people by changing the way they do things and to
empower readers (audience) towards an effective action……
14. Forms Of Technical Communication
• Books
• Annual Reports
• Magazines
• User manuals
• Videotapes
• Training Materials
15. Difference B/W Technical and General
Com.
Technical Communication
• Contains a technical message
• Mostly formal
• Follows a set pattern
• Both oral and written
• Always for a specific
audience
• Frequently involves graphics
General Communication
• Contains a general message
• Informal in style and approach
• No set pattern of communication
• Mostly oral (Sometimes Written)
• Not always for a specific audience
• Does not involve the use of
graphics
17. The 5C’s Of Technical
Communication
• Clear
• Correct
• Concise
• Consistent
• Comprehensive
18. Importance of Technical
Communication
• Technical communication plays an important role in an
organization. All managerial or administrative activities
involve communication. When you write reports, give
instructions, or read brochures and manuals you are
involved in the process of communication. The success
of any organization is largely recognized by the quality
and quantity of information flowing through its
personnel. An organization becomes an organized whole
because of its communication. Therefore ,the importance
of technical communication can never be ignored.