This document summarizes and compares general communication and technical communication. General communication involves the exchange of information, ideas, and feelings on any topic between people through informal discussions. Technical communication conveys specialized topics through instructions or technology to a specific audience using formal style, set patterns, and technical terms. The key differences are that general communication is informal without a clear audience, while technical communication is formal and targeted to a particular group using technical language and graphics.

1. COMMUNICATION
RAO SHIVAM
CIVIL AND INFRA.
16BCIR063

2. GENERAL
COMMUNICATION
• The communication in which participants not only exchange
information, news, ideas and feelings but also create and
share their views about any general topic they are
communicating.
• It basically involves any interaction between arbitrary people
discussing routine topic, regardless of the mode of
communication .

3. Basic level General
Communication
Group of friends
hanging out.
Gossips within mates.

4. TECHNICAL COMMUNICATION
• Technical communication is a means to convey scientific, engineering,
or other technical information.
• Technical Communication defines the field as any form
of communication that focuses on technical or specialized topics,
communicates specifically by using technology or provides instructions
on how to do something.
• The definition of technical communication, the overarching goal of the
practice is to create easily accessible information for a specific
audience

5. Basic level diagram of
Technical
Communication
● It is a professional task
performed by specialized
employees or consultants.
● Technical communicators have
to identify the audience and
their information needs.
● A non-technical audience
might misunderstand or not
even read a document that is
heavy with jargon—while a
technical audience might
crave detail critical to their
work.

6. Examples of Technical communication
Scientific discussions Company Meetings

7. DIFFERENCES
GENERAL COMMUNICATION
1. Contains a general message.
2. Informal in style and
approach .
3. Indefinite pattern.
4. Mostly oral mode of
propagation .
5. Not always for a specific
audience .
6. Less use of technical terms or
graphics .
TECHNICAL COMMUNICATION
1. Contains a technical
message .
2. Mostly formal in style and
approach .
3. Follows a set pattern .
4. Both oral and written way .
5. Always for a specific
audience .
6. Frequently involves jargons,
graphics etc.

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