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Tech Implementation with
Limited Resources
How One Small School Hit the Ground Running
Teresa Potter
Sr. Instructional Designer, The University of Akron
Timothy Farris
CIO, Ursuline College
Brightspace Fusion Tuesday, June 23rd, 2015
Background
• 1,000 students, 100 full time
faculty
• Small percentage of courses
fully online
• Moved from Angel to D2L for
Spring 2014 semester
• 1 Instructional Technologist,
well versed in D2L
1. Establish baseline skills
2. Tier training
3. Leverage D2L training
resources
4. Create training using
80/20 rule
5. Minimize one-on-one
training time
Suggested Implementation Strategies
Tools Used
• Wordpress.com
– Whatever, Whenever, Wherever
– RSS and Email Subscriptions
• Camtasia
– Easy screencasts and video
editing
• Vimeo Pro
– Streaming video with more
options than YouTube
1. Establish Baseline Skills
What is the minimum use
expected of faculty?
• Can be school wide, or
can be a training goal
• Consider institutional
goals
• Consider the student
perspective
Our Minimum:
• Syllabus
• Active Gradebook
2. Tier Training
• Consider technology
proficiency and comfort
• Consider current use
• Consider schedule
Our Tiers
• Just the Basics:
Overview of navigation, news items, uploading
content, and gradebook
Basic
• Jump Start Saturday:
In-depth training on most frequently used toolsIntermediate
• 3 hour in-depth overview, then send them to
help guides
• In-depth weekly workshops on additional topics
Advanced
3. Leverage D2L Training Resources
• Join the Brightspace community:
https://community.brightspace.com/
• Use training materials in LMS and through links
4. Create training using 80/20 rule
Image source: Wikimedia Commons, Public Domain
By covering the most
common 20% of topics,
80% of faculty questions
will be answered
Often, 80% of outcomes can
be attributed to 20% of causes
My essential 20%
1. Just the Basics – Baseline discussed earlier
2. Discussions – How to create, read, respond, and grade
3. Dropboxes – How to create and grade
4. Quizzes – How to add a basic question, how to use
random sections, adding questions, and overview of
essential options
Jump Start Saturday
Student Training
Offer a few sessions of F2F student training,
the on-demand resources
Student Resource Portal
5. Minimize 1on1 Training
This is the most essential
element to managing
implementation with
limited resources
5. Minimize 1on1 Training
1. Offer frequent training, tiered F2F workshops
2. Plan in-depth workshops and advertise
upcoming schedule
3. Offer only 1 session of online training per topic
4. Suggest faculty attend an appropriate workshop
5. Answer questions through email or over the
phone rather than scheduling a meeting
Questions?
Session Evaluations
We always welcome
feedback, and you can
find a feedback form
for this session in your
MyFUSION Account
and on the Mobile App.

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Tech Implementation with Limited Resources: How One Small School Hit the Ground Running

  • 1. Tech Implementation with Limited Resources How One Small School Hit the Ground Running Teresa Potter Sr. Instructional Designer, The University of Akron Timothy Farris CIO, Ursuline College Brightspace Fusion Tuesday, June 23rd, 2015
  • 2. Background • 1,000 students, 100 full time faculty • Small percentage of courses fully online • Moved from Angel to D2L for Spring 2014 semester • 1 Instructional Technologist, well versed in D2L
  • 3. 1. Establish baseline skills 2. Tier training 3. Leverage D2L training resources 4. Create training using 80/20 rule 5. Minimize one-on-one training time Suggested Implementation Strategies
  • 4. Tools Used • Wordpress.com – Whatever, Whenever, Wherever – RSS and Email Subscriptions • Camtasia – Easy screencasts and video editing • Vimeo Pro – Streaming video with more options than YouTube
  • 5. 1. Establish Baseline Skills What is the minimum use expected of faculty? • Can be school wide, or can be a training goal • Consider institutional goals • Consider the student perspective Our Minimum: • Syllabus • Active Gradebook
  • 6. 2. Tier Training • Consider technology proficiency and comfort • Consider current use • Consider schedule
  • 7. Our Tiers • Just the Basics: Overview of navigation, news items, uploading content, and gradebook Basic • Jump Start Saturday: In-depth training on most frequently used toolsIntermediate • 3 hour in-depth overview, then send them to help guides • In-depth weekly workshops on additional topics Advanced
  • 8. 3. Leverage D2L Training Resources • Join the Brightspace community: https://community.brightspace.com/ • Use training materials in LMS and through links
  • 9.
  • 10. 4. Create training using 80/20 rule Image source: Wikimedia Commons, Public Domain By covering the most common 20% of topics, 80% of faculty questions will be answered Often, 80% of outcomes can be attributed to 20% of causes
  • 11. My essential 20% 1. Just the Basics – Baseline discussed earlier 2. Discussions – How to create, read, respond, and grade 3. Dropboxes – How to create and grade 4. Quizzes – How to add a basic question, how to use random sections, adding questions, and overview of essential options Jump Start Saturday
  • 12. Student Training Offer a few sessions of F2F student training, the on-demand resources
  • 14. 5. Minimize 1on1 Training This is the most essential element to managing implementation with limited resources
  • 15. 5. Minimize 1on1 Training 1. Offer frequent training, tiered F2F workshops 2. Plan in-depth workshops and advertise upcoming schedule 3. Offer only 1 session of online training per topic 4. Suggest faculty attend an appropriate workshop 5. Answer questions through email or over the phone rather than scheduling a meeting
  • 17. Session Evaluations We always welcome feedback, and you can find a feedback form for this session in your MyFUSION Account and on the Mobile App.

Editor's Notes

  1. When I started at Ursuline I had the task of getting everyone ready to start teaching with D2L very quickly. Today’s presentation will be based on mostly successful strategies as well as a few strategies it took me time to develop. These might be a little different we were at a big school with more people, but these worked well for us when it was just me doing user support and training. Establish baseline skills – what is required of faculty, what tools or tasks are required? Tier training – keep in mind that you will have a wide variety of user profiles, so you should have a plan for how you will support each tier. Leverage D2L training resources – Online videos, community, downloadable resouraces. You don’t need to reinvent the wheel Create training using 80/20 rule – Pereato’s Law. In this case, about 80% of questions can be answered with training on 20 % of the tools. Minimize one-on-one training time – Avoid 1-on-1 meetings at all costs, but have workshops and resources to send them to instead. If they still need help THEN schedule a meeting.
  2. Vimeo pro – able to restrict embedding down to the domain level.
  3. Schedule: Adjuncts, adult ed programs need training for faculty after hours
  4. Instructor Semester Start Checklist Instructor Resource Portal in D2L, also student resource portal with practice activities. News Items in LMS to bring attention to important tools – here, Manage notifications.
  5. - Respond to emails with links to training videos