Online Academic Support through Web Conferencing <br />
Introduction<br />What is web conferencing?<br />Tools<br />Uses<br />3 ways<br />Institutional-wide online tutoring syste...
What is web conferencing?<br />Web conferencing lets you bring people together at the same time and in the same virtual sp...
Web Conferencing Tools<br />
Web Conferencing Tools<br />
Uses for Web Conferencing<br />Webinars<br />Professional Development<br />Community Outreach<br />Demonstrations<br />Tra...
Online tutoring<br />Tutors qualified to tutor on multiple subjects<br />Drop-in hours<br />Advantages<br />Available to a...
Embedded tutors in classes<br />Regular online tutoring (one student in one class)<br />Writing Fellow (Omar in 3 or 4 cla...
Development<br />Funded through Partnership for Retention & Improvement for Meaningful Opportunities in STEM (PRIMOS) gran...
Development Timeline<br />
Planning & DevelopmentSpring 2009<br />Researched other online tutoring programs<br />Identified key features that tools n...
Summer Beta TestingSummer 2009<br />Trained a few tutors<br />Offered tutoring on a couple subjects<br />Solidified a tuto...
Online Tutoring Goes LiveFall 2009<br />Expanded the number of tutors<br />Expanded the number of courses<br />Beta tested...
Maintenance & RevisionsSpring 2010-current<br />Embedded<br />What’s working<br />Live chat tool<br />Adobe Connect tools:...
The Online Tutoring Experience<br />
SSC-Zuhl Tutoring Website<br />
PHP Live Chat<br />
Adobe Connect<br />
Survey Monkey<br /><ul><li> The tutee fills out a feedback survey
 The tutor documents the tutoring session</li></li></ul><li>Online Tutoring Questions?<br />
Instructor facilitated course support<br />Office Hours<br />Class<br />Group Work<br />Technical Help<br />Q & A Session<...
Instructor facilitated course support<br />Advantages<br />Adds real-time interactivity<br />Builds connection<br />Bridge...
Demo Science Activity: What is a Myofibril?<br />Graphic retrieved from - http://www.science-groove.org/Now/Myofibrils.htm...
Ooh my little filaments, filaments -- | Actin and myosin myofibrils: | <br />Proteins that are long and dense, long and de...
Tips, Tricks, & Strategies<br />Be prepared for technical problems<br />Provide prompt<br />Get there early<br />Address d...
Tools to make online conferencing more effective & engaging<br />File Converters<br />Zamzar<br />Any Video Converter<br /...
Poor Man’s Web Conferencing<br />Skype<br />TokBox<br />VoiceThread<br />SlideShare<br />Jing<br />Screencast-o-Matic<br /...
Wrap Up!<br />Wiki:<br />nmtiepresentation.pbworks.com/Online-Support-w-Web-Con<br />Questions<br />
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Online Academic Support through Web Conferencing

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Online Academic Support through Web Conferencing

  1. 1. Online Academic Support through Web Conferencing <br />
  2. 2. Introduction<br />What is web conferencing?<br />Tools<br />Uses<br />3 ways<br />Institutional-wide online tutoring system<br />Embedded tutors in online classes<br />Instructor facilitated course support<br />Tips, Tricks & Strategies<br />Tools to make online conferencing more effective & engaging<br />Wrap-up!<br />
  3. 3. What is web conferencing?<br />Web conferencing lets you bring people together at the same time and in the same virtual space. Usually there is a microphone setup that allows both presenter and participants to use voice for communication.<br />
  4. 4. Web Conferencing Tools<br />
  5. 5. Web Conferencing Tools<br />
  6. 6. Uses for Web Conferencing<br />Webinars<br />Professional Development<br />Community Outreach<br />Demonstrations<br />Training<br />Meetings<br />Office Hours<br />Class<br />Group Work<br />Tutoring<br />Technical Help<br />
  7. 7. Online tutoring<br />Tutors qualified to tutor on multiple subjects<br />Drop-in hours<br />Advantages<br />Available to all NMSU students<br />Anonymity <br />You don’t have to be on campus<br />Disadvantages<br />Challenges compared to face-to-face<br />
  8. 8. Embedded tutors in classes<br />Regular online tutoring (one student in one class)<br />Writing Fellow (Omar in 3 or 4 classes)<br />Supplemental Instruction<br />Advantages<br />Tutor develops closers relationship with students<br />Tutor is more aware of course content<br />Disadvantages<br />Serve fewer students<br />
  9. 9. Development<br />Funded through Partnership for Retention & Improvement for Meaningful Opportunities in STEM (PRIMOS) grant<br />Increase student support services<br />Offer financial support to our own students<br />Growing number of distance education courses<br />Meets the needs of a diverse population<br />Collaboration between PRIMOS and student success center<br />
  10. 10. Development Timeline<br />
  11. 11. Planning & DevelopmentSpring 2009<br />Researched other online tutoring programs<br />Identified key features that tools needed to have<br />Decided on Adobe Connect<br />Started building the beta<br />
  12. 12. Summer Beta TestingSummer 2009<br />Trained a few tutors<br />Offered tutoring on a couple subjects<br />Solidified a tutor workflow <br />Challenges & Solutions<br />Hard writing equations online<br />Created equation editor<br />Needed a front desk<br />Implemented a live chat tool<br />
  13. 13. Online Tutoring Goes LiveFall 2009<br />Expanded the number of tutors<br />Expanded the number of courses<br />Beta tested an online tutoring component at the Writing Center<br />Four sections of UNIV 150 students required to try out <br />
  14. 14. Maintenance & RevisionsSpring 2010-current<br />Embedded<br />What’s working<br />Live chat tool<br />Adobe Connect tools: whiteboard, chat feature, equation editor<br />Repeat users<br />Challenges<br />Tutors don’t have access to needed resources<br />Increasing numbers<br />Buy-in from key players<br />Students go for answers instead of concepts<br />Technical issues<br />
  15. 15. The Online Tutoring Experience<br />
  16. 16. SSC-Zuhl Tutoring Website<br />
  17. 17. PHP Live Chat<br />
  18. 18. Adobe Connect<br />
  19. 19. Survey Monkey<br /><ul><li> The tutee fills out a feedback survey
  20. 20. The tutor documents the tutoring session</li></li></ul><li>Online Tutoring Questions?<br />
  21. 21. Instructor facilitated course support<br />Office Hours<br />Class<br />Group Work<br />Technical Help<br />Q & A Session<br />Test Preparation<br />Orientation<br />
  22. 22. Instructor facilitated course support<br />Advantages<br />Adds real-time interactivity<br />Builds connection<br />Bridges gap between face-to-face and online<br />Bring in experts from around the world<br />Disadvantages<br />Synchronous<br />Technical needs <br />
  23. 23. Demo Science Activity: What is a Myofibril?<br />Graphic retrieved from - http://www.science-groove.org/Now/Myofibrils.html<br />
  24. 24. Ooh my little filaments, filaments -- | Actin and myosin myofibrils: | <br />Proteins that are long and dense, long and dense, | <br />Making up the structure of the myofibrils. |<br />CHORUS | <br />Signal from the brain rides the nerve to the muscle, | <br />Where the myosin inside will slide past the actin of the | <br />My-my-my-y-y, woo! Muh-muh-muh-myofibrils. |<br />Add a little calcium, calcium | To the cytoplasm near the myofibrils. | <br />It will turn troponin on, troponin on, | Causing the contraction of the myofibrils. | <br />CHORUS |<br />Muscles need energy, energy, | Most of which is needed by the myofibrils. | <br />Myosin burns ATP, ATP | Fueling the contractions of the myofibrils. | <br />
  25. 25. Tips, Tricks, & Strategies<br />Be prepared for technical problems<br />Provide prompt<br />Get there early<br />Address distractions prior to session<br />Prepare your space<br />Add interactivity<br />Think outside of the box<br />Be a participant<br />Just do it!<br />
  26. 26. Tools to make online conferencing more effective & engaging<br />File Converters<br />Zamzar<br />Any Video Converter<br />Creative Commons Music & Images<br />Fun tools<br />Animoto<br />Acrobat Connect Pro Exchange<br />
  27. 27. Poor Man’s Web Conferencing<br />Skype<br />TokBox<br />VoiceThread<br />SlideShare<br />Jing<br />Screencast-o-Matic<br />Google Voice<br />Adobe ConnectNow<br />Text and Video Chat<br />
  28. 28. Wrap Up!<br />Wiki:<br />nmtiepresentation.pbworks.com/Online-Support-w-Web-Con<br />Questions<br />

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