1. Role of Information Technology in the Banking Industry

2. Technology in Banking: Opened new markets, new products, new services, and efficient delivery channels in the banking industry (i.e. online electronic banking, mobile banking, internet banking) Has increased the speed and reliability of financial operations and of initiatives to strengthen the banking sector Increased financial activity across the globe Able to meet more demanding and techno-savvy customers

3. Technology in Banking: Facilitates the introduction of new delivery channels: ATMs, Net Banking, Mobile Banking, and the like.

4. Top 10 Technologies in Banking: Mobile Banking Mobile Payments Mobile Person-to-Person Payments—making electronic payments from one person to another Mobile Remote Deposit--customers using their mobile phones to take pictures of checks and send them electronically for deposit Social Media—creating a blog, twitter, and Facebook presence with customers

5. Top 10 Technologies in Banking (cont’d): Personal Financial Management—online software that helps customers become more aware of their spending habits and manage them better Reward Checking—customers receive an interest rate bonus for using their debit card, bill pay, direct deposit, and e-statements features of the bank Small Business Banking—allowing them to do business anywhere online Anti-Fraud & Security