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Riordan Manufacturing is a global manufacturer plastic company
Riordan has three locations founded by Dr. Riordan in 1991.
Riordan is a fortune 1000 enterprise with over 500 employees
Riordan is a Six Sigma company
Riordan leads the industry in using polymer materials.
• Develop a new process design for the production of the
Riordan electric fans
• Describe the bottlenecks that may occur in the new
process.
• Identify three TQM tools that may be used for ongoing
process improvement.
• An implementation plan, including a Gantt chart of the
process design for the Riordan electric fans.
Problem
Areas
• Define – The Project Involves Advancing Supplier
Production
o Working Directly With Electric Motor Supplier – Increase Efficiency
• Measure – The Clear Problem Occurs with Motor Output
o Increase Output Through Examination
• Analyze – Define why the Output Does Not Match
Production
o Labor Shortage, Involvement in Other Projects.
• Improve – Work Directly to Increase Output
o Working hand in hand with the Chinese Company offers Advantages
• Control – Follow Factory and Management
o Working directly in House with the New Team
• Riordan has a current inventory reduction
• Need to seek different suppliers and vendors
• Need to reduce the cost of raw materials
• Communication barriers (at the Chinese Facility)
• High cost of shipment
Project Sponsor
Charles Williamson
Ultimate decision-maker and tie-breaker
Provide project oversight and guidance
Review/approve some project elements
Functional Owner
Robert Lord
Commits department resources and approves major funding and resource allocation strategies, and
significant changes to funding/resource allocation
Resolves conflicts and issues and provides direction to the Project Manager and review project deliverables
Project Manager
Hired Expert
Bob Havinga
Kenneth Collins
Manages project in accordance to the project plan
Serves as liaison to the Steering Committee
Supervises consultants and vendor(s)
Provide overall project direction with team members toward objectives
Handle problem resolution and the project budget
Steering Committee
Bob Pines
Assistant Plant Manager
Mark Neitzel
Understand the user needs and business processes of their area
Act as consumer advocate in representing their area
Communicate project goals, status and progress throughout the project to personnel in their area and identify
risks and issues and help in resolutions
Review and approve project deliverables and creates or helps create work products
Coordinates participation of work groups, individuals and stakeholders
Provide knowledge and recommendations and helps identify and remove project barriers
Assure quality of products that will meet the project goals and objectives
Subject Matter Expert (SME)
3rd Party
Lend expertise and guidance as needed
Project Schedule 2014 2015 Project
Project Months J F M A M J J A S O N D J F M A
Define members
Situation analysis
Identification of issues
Root cause analysis
Solutions analysis
Determine flowchart
Discuss solutions
Implement new process
Determine adjustments
Outline new process
Benefits determination
Team Review
Management Discussions
Monitoring Changes
Determination Report
# Name Duration Start Finish
1 New Product Process Launch
2 Phase 1-Planning 30 days 17-Mar-14 16-Apr-14
3 Create Design team 2 days 17-Mar-14 19-Mar-14
4 Create test team 2 days 19-Mar-14 21-Mar-14
5 Identify partners 1 day 21-Mar-14 22-Mar-14
6 Define budget 7 days 21-Mar-14 28-Mar-14
7
Determine Budget
Requirements
3 days 21-Mar-14 24-Mar-14
8 Approval for Budget 4 days 24-Mar-14 28-Mar-14
9 Planning Process Complete 28-Mar-14
10 Create Product Process 1 year 28-Mar-14 28-Mar-15
11 Developmental Test 8 months 28-Mar-14 28-Nov-14
12 Phase I: Test Process Design 5 Months 28-Mar-14 28-Aug-15
13 Phase 2: DT Testing 2.5 months 28-Aug-14 14-Nov-14
14 Phase 3: Pass DT Testing 0.5 Months 14-Nov-14 28-Nov-14
15 Operational Test 9 Months 28-Aug-14 28-May-15
16
Phase 1: OT Process
preparation
3 Months 28-Aug-14 28-Nov-14
17 Phase 2: OT Testing 5.5 Months 28-Nov-14 14-May-15
18 Phase 3: Full Rate Production 0.5 Month 14-May-14 28-May-15
19 Create and Testing Product Complete 28-May-15
MayMar Apr May Jun Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr
• Six Sigma DMAIC process
• Bottlenecks
• TQM tools
• Project plan
• New Process time line

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Team c powerpoint presentation w6

  • 1.
  • 2. Riordan Manufacturing is a global manufacturer plastic company Riordan has three locations founded by Dr. Riordan in 1991. Riordan is a fortune 1000 enterprise with over 500 employees Riordan is a Six Sigma company Riordan leads the industry in using polymer materials.
  • 3. • Develop a new process design for the production of the Riordan electric fans • Describe the bottlenecks that may occur in the new process. • Identify three TQM tools that may be used for ongoing process improvement. • An implementation plan, including a Gantt chart of the process design for the Riordan electric fans.
  • 5. • Define – The Project Involves Advancing Supplier Production o Working Directly With Electric Motor Supplier – Increase Efficiency • Measure – The Clear Problem Occurs with Motor Output o Increase Output Through Examination • Analyze – Define why the Output Does Not Match Production o Labor Shortage, Involvement in Other Projects. • Improve – Work Directly to Increase Output o Working hand in hand with the Chinese Company offers Advantages • Control – Follow Factory and Management o Working directly in House with the New Team
  • 6. • Riordan has a current inventory reduction • Need to seek different suppliers and vendors • Need to reduce the cost of raw materials • Communication barriers (at the Chinese Facility) • High cost of shipment
  • 7. Project Sponsor Charles Williamson Ultimate decision-maker and tie-breaker Provide project oversight and guidance Review/approve some project elements Functional Owner Robert Lord Commits department resources and approves major funding and resource allocation strategies, and significant changes to funding/resource allocation Resolves conflicts and issues and provides direction to the Project Manager and review project deliverables Project Manager Hired Expert Bob Havinga Kenneth Collins Manages project in accordance to the project plan Serves as liaison to the Steering Committee Supervises consultants and vendor(s) Provide overall project direction with team members toward objectives Handle problem resolution and the project budget Steering Committee Bob Pines Assistant Plant Manager Mark Neitzel Understand the user needs and business processes of their area Act as consumer advocate in representing their area Communicate project goals, status and progress throughout the project to personnel in their area and identify risks and issues and help in resolutions Review and approve project deliverables and creates or helps create work products Coordinates participation of work groups, individuals and stakeholders Provide knowledge and recommendations and helps identify and remove project barriers Assure quality of products that will meet the project goals and objectives Subject Matter Expert (SME) 3rd Party Lend expertise and guidance as needed
  • 8. Project Schedule 2014 2015 Project Project Months J F M A M J J A S O N D J F M A Define members Situation analysis Identification of issues Root cause analysis Solutions analysis Determine flowchart Discuss solutions Implement new process Determine adjustments Outline new process Benefits determination Team Review Management Discussions Monitoring Changes Determination Report
  • 9. # Name Duration Start Finish 1 New Product Process Launch 2 Phase 1-Planning 30 days 17-Mar-14 16-Apr-14 3 Create Design team 2 days 17-Mar-14 19-Mar-14 4 Create test team 2 days 19-Mar-14 21-Mar-14 5 Identify partners 1 day 21-Mar-14 22-Mar-14 6 Define budget 7 days 21-Mar-14 28-Mar-14 7 Determine Budget Requirements 3 days 21-Mar-14 24-Mar-14 8 Approval for Budget 4 days 24-Mar-14 28-Mar-14 9 Planning Process Complete 28-Mar-14 10 Create Product Process 1 year 28-Mar-14 28-Mar-15 11 Developmental Test 8 months 28-Mar-14 28-Nov-14 12 Phase I: Test Process Design 5 Months 28-Mar-14 28-Aug-15 13 Phase 2: DT Testing 2.5 months 28-Aug-14 14-Nov-14 14 Phase 3: Pass DT Testing 0.5 Months 14-Nov-14 28-Nov-14 15 Operational Test 9 Months 28-Aug-14 28-May-15 16 Phase 1: OT Process preparation 3 Months 28-Aug-14 28-Nov-14 17 Phase 2: OT Testing 5.5 Months 28-Nov-14 14-May-15 18 Phase 3: Full Rate Production 0.5 Month 14-May-14 28-May-15 19 Create and Testing Product Complete 28-May-15 MayMar Apr May Jun Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr
  • 10. • Six Sigma DMAIC process • Bottlenecks • TQM tools • Project plan • New Process time line

Editor's Notes

  1. As defined in the flowchart numerous areas create numerous issues. The main decision points include the company obtaining each required part in a timely fashion. The second area involves shipping and research and developments. The main issue involves the electric motor division that bottlenecks production and leads to uncompleted orders as they wait for materials. The company understands the controls in place mainly with the owner of the company and governmental ties. The question of how to increase motor production will fall on the newly established team.Once the team assembles the DMAIC process takes over but the inclusion of the Chinese management requires a buy-in.
  2. Following the DMAIC model Riordan understands the need to increase production. As part of the process, the determination includes an examination of the facility and attempt to locate any problems. Next measuring the output and examining each steps to determine the process improvements available through the Six-Sigma methods.The next step involves analyzing why the company cannot reach Riordan’s production schedule. Does the Chines company follow too many steps? Can hiring low cost staffing offer an alternative to the plant? Finally seeking the answers to the questions offer both Riordan and the motor company the ability to improve not only the product but also increase the quantity of products that are built in a specified timeframe. Control as part of the last step involves continuing the teamwork between Riordan and the Chinese company. This not only allows the partnership to evolve but also allows research and development to move some projects to the Chinese motor plant and speed up the production of special order product.
  3. With communications barriers at the Chinese location, with their manager being out, there is a possibility that things are not going to get done. The high cost of shipment is high because of the weather and the shipment between Hangzhou Port and Shanghai Port.
  4. The issues drawn include locating more sources because clearly the operation needs more motors to meet demands. As part of the project each person listed commits to work with the local factories to bring production up to specifications. Assignment of the project include the above roles and responsibilities. Each person or area responsible must follow the directions of the company to make sure the Chinese operation occurs with minimal problems. The project sponsor remains in the hands of Charles Williamson the vice president of international operations. The functional owner Robert Lord, director of plant operations oversees as functional owner. He determines the requirements because he is on the ground in China. The project manager will be an outside person hired in with an expertise in Chinese change. He or she works directly with Bob Havinga and Kenneth Collins but will have ultimate responsibility with those two reporting directly to him. The steering committee includes Bob Pines, the Chinese national assistant plant manager and Mark Neitzel, operations vice president or his designated representative. The reason for this is each understands the logistics in China. Finally the SME will be brought in from the outside to incorporate an outside influence.
  5. As defined by our schedule we have numerous steps that provide benefits to the company. The first portion has already been determined but we have a month to make any changes. The next step involves visiting the current vendors and determine if we can provide any opportunities to improve their process or locate additional or substitute vendors. Part of the January process also includes an identification of problems with the vendor chain. Next once everyone has finished a root analysis discussion takes place and we define areas of improvement and the next steps required with the chosen vendor groups and new vendors. This also goes into the beginning of the solutions analysis with all parties involved. Once this entire portion is complete we define everything on a flow chart, then readjust and redesign the processes required. At the end of this process we begin to implement the improvements that offer incentives at each step of the supply chain. During the last two steps we determine any adjustments and implement those changes. Part of this involves the additional step to determine te benefits and also a team review. This is followed with a team review and ongoing management discussions. From the midpoint each step is monitored. Finally at the end of the project we complete a determination report to assess the project.
  6. The following Gantt Chart is for the creation of the new process by Riordan Manufacturing. It begins with the planning the new process stage that consists of 30 days. In the 30 days Riordan will form the design process team, test process team, identify the partners in the venture, and create a budget for the project. Once the planning stage is completed, the design team with the engineers will create a updated/new process in the developmental testing phase. It is projected the team will have a new process in 8 months. The team will create a operational test to ensure the process works as intended. Developmental and operational test will overlap to ensure no time is wasted. Once testing is complete the process will go into full rate production once management approves it in phase 3 of operational testing.
  7. Riordan Manufacturing Company is creating a lean company utilizing and six-sigma DMAIC process. Three areas are identified: Parts for the electrical fans in China, having the products to create the electrical fans, and shipping. The new process has a potential for bottleneck because of the raw materials and shipping.