1. OPS 571 Week 6 Quiz. 100%. UOP. There are a total of 15 questions.
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1The DMAIC cycle of Six Sigma is similar to which of the following quality management topics?
2The Shingo approach to quality control depends on which of the following?
3According to the theory of constraints which of the following can be a CCR?
4Identifying critical-to-quality characteristics (CTQs) takes place in which step of the DMAIC methodology?
5The idea that statisticalmethods of quality control, including six-sigma, does not prevent defects,is central to what
alternative quality system?
6Goldratt’s theory of constraints (TOC) could be restated using which of the following?
7The Shingo systemof quality control relies heavily on fail-safe procedures or devices called what?
8According to the theory of constraints,which of the following is an OPERATIONAL measurement that can be
used to measure the firm's ability to make money?
9Which of the following are examples of Goldratt’s Rules of Production Scheduling?
10Statistical Process Control (SPC) and data from the actual process to statistically monitor the process overtime
are employed during which step of the DMAIC cycle?
11According to Goldratt, which of the following is defined as “any resource whose capacity is less than the demand
placed on it”?
12 A bottleneck in a manufacturing process may be targeted and eliminated by employing which of the following?
13According to the theory of constraints which of the following is a FINANCIAL measurement that can be used to
measure the firm's ability to make money?
14According to the theory of constraints,which of the following would be included in the Throughput operational
measurement?
15Which of the following is a focusing step of Dr. Eli Goldratt's theory of constraints?

2. 1
The DMAIC cycle of Six Sigma is similar to which of the following quality management topics?

SERQUAL

ISO 9000

Continuous improvement

External benchmarking
2
The Shingo approach to quality control depends on which of the following?

Use of statistically based approaches to quality control

Use of source inspection on 100% of the items produced

Extensive use of control charts

Use of a sophisticated method of acceptance sampling
3
According to the theory of constraints which of the following can be a CCR?


3. Factory layout

Product design

A customer

An employee
4
Identifying critical-to-quality characteristics (CTQs) takes place in which step of the DMAIC methodology?

Define

Improve

Analyze

Measure
5
The idea that statistical methods of quality control, including six-sigma, does not prevent defects, is
central to what alternative quality system?

Deming PDCA cycle

Shingo System

4. 
DMAIC cycle

SQC methods
6
Goldratt’s theory of constraints (TOC) could be restated using which of the following?

Continuous adjustments after a constraint problem is solved will cause more problems

A system constraint cannot be identified and thus cannot be improved

Any system is limited in achieving more of its goals by a very small number of constraints

A system with constraints will not be able to achieve its goals
7
The Shingo system of quality control relies heavily on fail-safe procedures or devices called what?

DPMO’s

Poka-yokes

CTQs


5. Checklists
8
According to the theory of constraints, which of the following is an OPERATIONAL measurement that can
be used to measure the firm's ability to make money?

Inventory

Operating revenue

Net Profit

Unit cost
9
Which of the following are examples of Goldratt’s Rules of Production Scheduling?

Utilization and activation are the same

Nonbottlenecks govern throughput

An hour saved at a bottleneck is a mirage

Balance flow, not capacity
10
Statistical Process Control (SPC) and data from the actual process to statistically monitor the process
over time are employed during which step of the DMAIC cycle?


6. Improve

Control

Measure

Define
11
According to Goldratt, which of the following is defined as “any resource whose capacity is less than the
demand placed on it”?

Nonbottleneck resource

Capacity-constrained resource

Bottleneck resource

Buffer resource
12
A bottleneck in a manufacturing process may be targeted and eliminated by employing which of the
following?

Install more efficient equipment where capacity is less than the demand.


7. Increase the idle time of a capacity-constrained resource in the system.

Increase the capacity of a nonbottleneck resource.

Increase labor equally throughout the system.
13
According to the theory of constraints which of the following is a FINANCIAL measurement that can be
used to measure the firm's ability to make money?

Sales

Operating expenses

Cash flow

Inventory
14
According to the theory of constraints, which of the following would be included in the Throughput
operational measurement?

Goods sold

Raw materials


8. Finished goods

Work in process
15
Which of the following is a focusing step of Dr. Eli Goldratt's theory of constraints?

Align the whole system to support processes prior to the constraint.

Do not modify a process after improvement of a constraint is achieved.

Identify system constraints that prevent the system from achieving its goal.

Isolate constraints to reduce the constraint’s capacity.