The document outlines Telecentre Europe's revised strategy which focuses on three pillars: 1) ICT skills training and certification through developing new programs, resources, and certification; 2) Advocacy and campaigns around digital skills, jobs, social inclusion, and aging; 3) Research and social innovation through defining a research agenda, partnerships, and focusing on sustainability and social entrepreneurship. It discusses implementing the strategy through various working groups, expanding local digital job coalitions, and engaging more members and stakeholders for strategic development and fundraising.

1. Telecentre Europe: a renewed strategy
Gabriel Rissola
Managing Director, Telecentre Europe
24.10.2013 TE Summit, Malta

2. IMPLEMENTATION OF REVISED STRATEGY
after General Assembly feedback
Pillar 1. ICT skills training and certification
•
Development of new digital literacy programmes
•
Production of new learning resources
•
Pilot implementation of new programmes
•
Capacity building training
•
Digital and Media competencies testing and certification
Develop methodology & plans to implement Certification
campaigns like MTA and MOS
•
Dissemination of best practices
Map knowledge and resources (methodologies, tools, target
groups)
Improve searching options (portal)
Make existing resources available for everybody

3. IMPLEMENTATION OF REVISED STRATEGY
after General Assembly feedback
Pillar 2. Advocacy and campaigns
Skills and Jobs
•
E-skills demands on a labor market
•
E-skills competence frameworks and certifications
•
Youth employment measures
•
Opportunities for women in ICT professions
Social Inclusion
•
Digital technologies in elderly care and active aging
“Senior surf-day”
•
Assistive technologies for people with disabilities

4. IMPLEMENTATION OF REVISED STRATEGY
after General Assembly feedback
Pillar 3. Research and Social Innovation
Research as a structured field of intervention
•
Define a research agenda (focus on specific themes)
•
Create a permanent table (working group) of
organizations experiences in selected themes
•
Identify available resources and opportunities for funding
•
Facilitate internal and external partnerships
•
Valorize our EU knowledge through research projects
•
Go online: easy-to-find repository (member profiles, BPs),
funding monitoring newsletter, etc.
Social Innovation
•
Innovation based on Sustainability (balance of knowledge
and opportunities)
•
Social entrepreneurship (co-working/Hub space, close to
real demands, space to connect with others, co-creation)

5. 2013 developments in support of Strategy implementation
> Fast-growing development of Local Coalitions for Digital Jobs
> Increasing collaboration with:
- European Commission (4 DGs)
- IT industry
- Pan-European organizations
Active fundraising to implement the Strategy
International expansion

6. September 2013 Board and Staff meeting in Croatia
Working Groups to develop and implement the Strategic pillars
1. ICT skills training & certification
2. Advocacy and campaigns
3. Research and innovation
4. Sustainability and development

7. September 2013 Board and Staff meeting in Croatia
Advisory Group to be created in support of Strategic Development
8 – 10 members:
1. GOW Alliance members (Microsoft, Accenture, Liberty Global)
2. Other IT Companies
3. Pan-European umbrella organizations
4. At least one research organisation
Status:
 Rules & Roles defined
 First candidate members invited to join

8. Further developments (2014 onwards)
> Alignment of training programmes and assessment tools to EC
frameworks
> Professionalisation and capacity building of e-Facilitators
> Local Coalitions consolidation and expansion to more countries
> Embeddiness of GOW 2014 into eSkills for Jobs campaign
> Development of Telecentre-Europe community through UniteIT
> European Matters support service for T-E members
> Adoption of MIREIA Impact Assessment Framework by members
> ICT for Social Change/Innovation programme

9. Further developments
> Engage more members and stakeholders in strategic development
• Stakeholders: Advisory Board, sponsorship & funding
• Members: T-E Strategy working groups
• Non members: UniteIT community and working groups
Thank you