Theories
Mayo and the human relations
theories
 Hawthorne effect
 The optimum working conditions
 Control group
Mayo and the human relations
theories
 Working conditions not that important in
determining productivity.
 Other motivational factors need to be
investigated further.
The Hawthorne effect (conclusions
of Mayo’s work).
Evaluation of Mayo’s research for
today’s business
 Participation
 Teamwork
Herzberg and the ‘two-factor
theory’
 Job satisfaction is based on:
 Hygiene factors
 Motivators
Vroom and expectancy theory
How useful are Motivational
theories??
Motivation in practice
Payment or financial reward
systems
 Hourly wage rate
 Piece rate
 Salary
 Commission
 Performance-related pay and bonuses
 Profit sharing
 Fringe benefits
Non-financial methods of
motivation
 Job rotation
 Job enlargement
 Job enrichment
 Job redesign
Non-financial methods of
motivation
 Quality circles
 Worker participation
 Team working
 Target setting
 Delegation and empowerment

Taylor, Herzberg theories