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Market Shifts and
Technology Disruption
BeGlobal
Brian Otis (botis@sdl.com)
TAUS Translation Technology Showcase Webinar
November 13, 2013
Agenda

• Shifts in the Translation Market
–Explosion of content volume and types demands new models
–Technology will disrupt and facilitate new models
• SaaS, Crowdsourcing, MT, etc.

• New models help enterprises of all sizes “Maximize
the ROI on their translation budgets”
• Example: SDL Beglobal
Today: Translation Providers are Everywhere and Fragmented
The market is made up of over 26,000 different Language Service
Providers[i]…
LSP
LSP
LSP
LSP
Customer
Customer
LSP
LSP LSP
LSP LSP
Customer
Customer
LSP
LSP LSP
LSP
Customer
Customer
LSP LSP Customer
LSP
LSP Customer CustomerLSP LSP
LSP
LSP
Customer
Customer
Customer
LSP
LSP LSP Customer
Customer
Customer LSP
Customer
Customer
Customer
LSP Customer
LSP
LSP
LSP
Customer
LSP
LSP
LSP
LSP
LSP Customer LSP Customer LSP Customer Customer
Customer
LSP LSP Customer Customer Customer
LSP
Customer
Customer
LSP LSP LSP Customer LSP Customer Customer
LSPCustomer
LSP
LSP
LSP
Customer
Customer
Customer
Customer
Customer
Customer
LSP LSP LSP LSP Customer Customer Customer
LSP Customer Customer
LSP
LSP
LSP
LSP
LSP Customer
LSP
LSP
Customer
Customer Customer Customer
Customer
LSP
LSP
CustomerCustomer
Customer
Customer
Customer
Customer
LSP
LSP
LSP
Customer
Customer
LSP
LSP LSPCustomer
Customer
LSP Customer
LSP
LSP
LSP
LSP
Customer
Customer
LSP
LSP
LSP
LSP LSP
LSP
Customer LSP
Customer
Customer
Customer
Customer
LSP Customer
LSP Customer
Customer
Customer
Customer
Customer
Customer
Customer

Customer
Customer

Customer
Customer

Over 700,000 Professional
Translators[iv]…

Over 300,000 “Accidental” (Non
Professional) Translators[v]…

“The Crowd”
Alignment Has Evolved Between Translation Customers and
Providers Based on Enterprise Size

G2000

Enterprise Customer: Premium LSP
• Highest quality translation
• Highest quality service
• Require high volume to get LSP’s attention
• Translation volume limited by investment

Midmarket
(Millions)

Prosumer (100s Millions)

SMB/Mid-market: Midmarket LSP
(wide range)
• Volume varies greatly
• Still focused on high quality translation
• Delivery models vary to align costs
• Many prospects go without
Everyone else: on-line LSP
• Low volume
Translation Requirements are Changing

With the explosion of content volume and content types…

…organizations of all sizes have requirements for multiple
translation quality/cost points
… lower willingness(ability) to spend based on ROI, shelf life,
etc..
The key is to maximize the ROI your translation budget by…
…applying the optimal translation quality/price option to
each content type
ROI on Translation Varies by Content Type

Premium
Quality and
Service
6

High Quality,
Lower Touch

Low - mid Quality

Machine
Translation
Aligning Content Type, Translation Requirements and ROI

Content type
Highest Value,
brand defining
content
Important content
but high volume or
low budget
Lower value
content
Large volume
and/or real time
turnaround

Quality
Requirement

Translation
“Types”

Content Volume

Very High

Low

Premium Quality
and Service

High

Varies

High Quality,
Lower Touch

Varies

Usually High

Low-Mid Quality

Low

Very high (or realtime requirements)

Machine
Translation
Quality
Provider Landscape and Evolving Models
Provider
Segment

Machine
Translation

Low - mid
Quality

High Quality,
Lower Touch

SDL, Lionbridge, Transperfect,
STAR Group (CH), Euroscript
(Lux), WeLocalize (US), BigWord
(UK), etc.

Enterprise
LSPs
Self-service
LSPs
(on-line)

Leverage
Technology

Rev.com, Gengo,
Verbingo, OHT,
getlocalization,
Qordoba,
Textmaster,
VerbalizeIT, etc.

Crowdsourced
Translation
Providers
(on-line)

MT providers

Premium Quality &
Service

SDL BeGlobal,
Google, Bing,
Moses, Systran,
ProMT, etc.

OHT, C2T, Srtraker,
Fox Translation,
Tolingo, Speaklike,
Babylon,
LiveTranslation, etc.

Leverage
Technology

Leverage
Technology

Leverage
Technology

• Company positioning vary, some providers provide multiple translation models
• Translation outcome providers only, software providers not included
Today – Limited Supply of Lower Cost Translation Options
Limits Demand & Limits Market Growth

Translation
“types”

Today’s
Constraints

Prosumer

Access to
Supply

Machine
Translation
Translation Coverage with current approaches

Cost Limits
Demands

Low-mid
Quality

G2000

Cost Limits
Demand

High Quality,
Lower Touch

Mid-market

Premium
Quality and
Service

Quality Limits
Demand
Tomorrow – Aligning Translation ROI by Content Type Leads
to Translation Explosion

Translation
“types”

Tomorrow’s
Solutions

Prosumer

Technology
Drives Cost
Down
(accessibility)

Low-mid Quality

G2000

Cost Always
Limits Demand

High Quality, Lower
Touch

Mid-market

Premium Quality
and Service

Technology
Increases Access
to Supply
Improved Quality

Machine Translation Drives Demand

Increasing volumes
Increasing value of technology leverage
Translation Coverage with NEW approaches
SDL BeGlobal Language Cloud Platform

Baseline Machine
Translation

MT

Content for
Translation

API

Trained Machine
Translation

Standard Professional
Translation

WEB
PT

Verified Professional
Translation

Specialized
Professional
Translation

Premium Professional
Translation

Translated
Content
SDL BeGlobal – Simplifying Translation
Summary

• Shifts in the Translation Market
–Explosion of content volume and types demands new
models
–Technology will disrupt and facilitate new models
• SaaS, Crowdsourcing, MT, etc.

• New models help enterprises of all sizes “Maximize
the ROI on their translation budgets”
• Example: SDL Beglobal

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TAUS Translation Technology Showcase Webinar - SDL BeGlobal, 13 November 2013

  • 1. Market Shifts and Technology Disruption BeGlobal Brian Otis (botis@sdl.com) TAUS Translation Technology Showcase Webinar November 13, 2013
  • 2. Agenda • Shifts in the Translation Market –Explosion of content volume and types demands new models –Technology will disrupt and facilitate new models • SaaS, Crowdsourcing, MT, etc. • New models help enterprises of all sizes “Maximize the ROI on their translation budgets” • Example: SDL Beglobal
  • 3. Today: Translation Providers are Everywhere and Fragmented The market is made up of over 26,000 different Language Service Providers[i]… LSP LSP LSP LSP Customer Customer LSP LSP LSP LSP LSP Customer Customer LSP LSP LSP LSP Customer Customer LSP LSP Customer LSP LSP Customer CustomerLSP LSP LSP LSP Customer Customer Customer LSP LSP LSP Customer Customer Customer LSP Customer Customer Customer LSP Customer LSP LSP LSP Customer LSP LSP LSP LSP LSP Customer LSP Customer LSP Customer Customer Customer LSP LSP Customer Customer Customer LSP Customer Customer LSP LSP LSP Customer LSP Customer Customer LSPCustomer LSP LSP LSP Customer Customer Customer Customer Customer Customer LSP LSP LSP LSP Customer Customer Customer LSP Customer Customer LSP LSP LSP LSP LSP Customer LSP LSP Customer Customer Customer Customer Customer LSP LSP CustomerCustomer Customer Customer Customer Customer LSP LSP LSP Customer Customer LSP LSP LSPCustomer Customer LSP Customer LSP LSP LSP LSP Customer Customer LSP LSP LSP LSP LSP LSP Customer LSP Customer Customer Customer Customer LSP Customer LSP Customer Customer Customer Customer Customer Customer Customer Customer Customer Customer Customer Over 700,000 Professional Translators[iv]… Over 300,000 “Accidental” (Non Professional) Translators[v]… “The Crowd”
  • 4. Alignment Has Evolved Between Translation Customers and Providers Based on Enterprise Size G2000 Enterprise Customer: Premium LSP • Highest quality translation • Highest quality service • Require high volume to get LSP’s attention • Translation volume limited by investment Midmarket (Millions) Prosumer (100s Millions) SMB/Mid-market: Midmarket LSP (wide range) • Volume varies greatly • Still focused on high quality translation • Delivery models vary to align costs • Many prospects go without Everyone else: on-line LSP • Low volume
  • 5. Translation Requirements are Changing With the explosion of content volume and content types… …organizations of all sizes have requirements for multiple translation quality/cost points … lower willingness(ability) to spend based on ROI, shelf life, etc.. The key is to maximize the ROI your translation budget by… …applying the optimal translation quality/price option to each content type
  • 6. ROI on Translation Varies by Content Type Premium Quality and Service 6 High Quality, Lower Touch Low - mid Quality Machine Translation
  • 7. Aligning Content Type, Translation Requirements and ROI Content type Highest Value, brand defining content Important content but high volume or low budget Lower value content Large volume and/or real time turnaround Quality Requirement Translation “Types” Content Volume Very High Low Premium Quality and Service High Varies High Quality, Lower Touch Varies Usually High Low-Mid Quality Low Very high (or realtime requirements) Machine Translation Quality
  • 8. Provider Landscape and Evolving Models Provider Segment Machine Translation Low - mid Quality High Quality, Lower Touch SDL, Lionbridge, Transperfect, STAR Group (CH), Euroscript (Lux), WeLocalize (US), BigWord (UK), etc. Enterprise LSPs Self-service LSPs (on-line) Leverage Technology Rev.com, Gengo, Verbingo, OHT, getlocalization, Qordoba, Textmaster, VerbalizeIT, etc. Crowdsourced Translation Providers (on-line) MT providers Premium Quality & Service SDL BeGlobal, Google, Bing, Moses, Systran, ProMT, etc. OHT, C2T, Srtraker, Fox Translation, Tolingo, Speaklike, Babylon, LiveTranslation, etc. Leverage Technology Leverage Technology Leverage Technology • Company positioning vary, some providers provide multiple translation models • Translation outcome providers only, software providers not included
  • 9. Today – Limited Supply of Lower Cost Translation Options Limits Demand & Limits Market Growth Translation “types” Today’s Constraints Prosumer Access to Supply Machine Translation Translation Coverage with current approaches Cost Limits Demands Low-mid Quality G2000 Cost Limits Demand High Quality, Lower Touch Mid-market Premium Quality and Service Quality Limits Demand
  • 10. Tomorrow – Aligning Translation ROI by Content Type Leads to Translation Explosion Translation “types” Tomorrow’s Solutions Prosumer Technology Drives Cost Down (accessibility) Low-mid Quality G2000 Cost Always Limits Demand High Quality, Lower Touch Mid-market Premium Quality and Service Technology Increases Access to Supply Improved Quality Machine Translation Drives Demand Increasing volumes Increasing value of technology leverage Translation Coverage with NEW approaches
  • 11. SDL BeGlobal Language Cloud Platform Baseline Machine Translation MT Content for Translation API Trained Machine Translation Standard Professional Translation WEB PT Verified Professional Translation Specialized Professional Translation Premium Professional Translation Translated Content
  • 12. SDL BeGlobal – Simplifying Translation
  • 13. Summary • Shifts in the Translation Market –Explosion of content volume and types demands new models –Technology will disrupt and facilitate new models • SaaS, Crowdsourcing, MT, etc. • New models help enterprises of all sizes “Maximize the ROI on their translation budgets” • Example: SDL Beglobal

Editor's Notes

  1. May not be correct place for this slide
  2. May not be correct place for this slide